Shalom Village

What Shalom Village does

Shalom Village is a not-for-profit senior care organization headquartered at 70 Macklin St North in Hamilton, Ontario, founded by the Hamilton Jewish community in 1970 to provide a Kosher, Jewish-values-based home for seniors. Operating for 50+ years, it now serves seniors of all faiths through a continuum-of-care model comprising two Long-Term Care homes (Levy LTC and Gould LTC), assisted living apartments (470-1,070 sq ft), short-stay convalescent care, the Goldie's Place Adult Day Program, the Goldies2Home rehabilitation program, The Club Fitness Centre (a research-based exercise program originated from McMaster University research), and the 2025-launched Seniors Spark community wellness program.

The core operating model integrates licensed residential care with fee-for-service community programs. Long-term care, convalescent care, and Goldies2Home are funded by the Ontario Ministry of Health through standardized rates and referrals via Ontario Health at Home (Home and Community Care). Assisted living apartments are private-pay on monthly rent (including kosher meals, housekeeping, Wi-Fi, and emergency response). Adult Day Program fees are $26 per day; Fitness Club memberships are $160 per four months. Fundraising through the Shalom Village Foundation (tribute cards, donations, the Ladies Auxiliary Tea since 1981, Carnival for Care, and Hustle 4 Health) provides supplementary funding, with events having raised over $1 million cumulatively.

The organization is led by CEO Marianne Klein and Foundation Executive Director Kathleen Thomas, supported by a volunteer Board of Directors chaired by Ira Levy, and operates with 51-100 employees. Services are anchored at the single Hamilton campus with a second long-term care building (Gould LTC in Shalom Village Too). Customer acquisition occurs primarily through the Ontario Health at Home referral network for clinical services, direct tours for apartments, and community/donor outreach for wellness programs and fundraising. Utilization metrics include 22,000+ annual Fitness Club visits, 4,700+ Adult Day Program visits, 2,900+ Goldies2Home participants annually, and 3,900+ MilliMobile trips per year.

Name

Shalom Village

Legal name

Shalom Village

Website

https://shalomvillage.ca

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

51–100 employees

Short description

Shalom Village is a not-for-profit senior care organization in Hamilton, Ontario, providing a Jewish-values-based continuum of long-term care, assisted living apartments, convalescent care, adult day programs, and community fitness to seniors of all faiths.

Ownership category

akta.pro rank

Product category

Senior Care Services (Long-Term Care, Assisted Living, Convalescent Care, Adult Day Programs)

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (624120), Nursing and Residential Care Facilities (623)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082)

akta.pro primary industry

Faith-Based / Nonprofit Assisted Living Providers (HLADABAH)

Keywords

• Senior care services
• Long-term care
• Assisted living
• Convalescent care
• Adult day programs

Headquarters

HQ city

Hamilton

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Government-Funded Healthcare Services: Long-term care, convalescent care, and some community programs (Goldies2Home) are funded by the Ontario Ministry of Health and Long Term Care through Ontario Health at Home. Rates for long-term care are standardized by the Ministry.
2. Private Pay - Senior Apartments: Assisted living apartment rentals are privately paid, with fees established annually. Included in rent: heat, hydro, cable, Wi-Fi, kosher evening meals, housekeeping, emergency response, and access to fitness facilities and transportation.
3. Adult Day Program Fees: Goldie's Place Adult Day Program charges $26 per day (with annual 2% increases). Provides structured activities, hot meals, snacks, and access to professional staff and facilities.
4. Fitness Club Memberships: The Club Fitness Centre charges a $25 initial assessment fee plus $160 for a four-month membership ($40/month), renewable. This is available to both Shalom Village residents and external community members aged 65+.
5. Donations and Fundraising: As a not-for-profit, Shalom Village relies heavily on donor support. The Foundation raises funds through annual campaigns, tribute cards, major gifts, planned giving, event sponsorships, and third-party events. Events include Carnival for Care and Ladies Auxiliary Tea.
6. Event Revenue: The Carnival for Care generates revenue through ticket sales ($36 adults, $18 children 6-16, free under 5) and donations. The Ladies Auxiliary Tea raises funds through donations starting at $36 per person.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels10 records

Core offering

Shalom Village is a not-for-profit senior care provider in Hamilton, Ontario delivering a full continuum of services including 24-hour long-term care at two homes (Levy LTC, Gould LTC), assisted living apartments, short-term convalescent care, community-based adult day programs (Goldie's Place, Goldies2Home), and a research-based senior fitness club for adults 65+. Services are anchored in Jewish values and Kashruth, with Kosher dining and an on-site synagogue, while welcoming residents of all faiths, and include specialized palliative care, dementia programming, transportation via MilliMobile, and free community wellness programs.

Product overview

Shalom Village is a not-for-profit senior care organization offering a comprehensive continuum of care services in Hamilton, Ontario. The organization provides Long Term Care at two locations (Levy and Gould), Convalescent Care for post-hospital recovery, and Senior's Apartments for assisted living. Community programs include The Club Fitness Centre (research-based senior fitness), Goldie's Place Adult Day Program, and Goldies2Home rehabilitation program. The portfolio is unified through the 'AT HOME' care philosophy—Acknowledgement, Togetherness, Home, Organization, Memories, and Enablement—that guides all services from residential care to wellness programs. Additional offerings include the Seniors Spark Program, transportation via MilliMobile, and diverse activities ranging from fitness to arts. Founded by the Jewish community, services welcome seniors of all faiths while maintaining Jewish values and Kosher standards.

Differentiator

Problem solved

Functional benefit

Brands

• The Club Fitness Centre at Shalom Village: A research-based exercise club for people aged 65+ that grew from a successful research project with McMaster University, demonstrating the impact of age-appropriate exercise on quality of life for older adults.
• Goldie's Place
• Goldies2Home
• Seniors Spark Program

Products and services

• Long Term Care 24-hour nursing and personal care for seniors of all faiths, including complex care for cognitive impairments, gastric tubes, oxygen, IV support, and access to the Lewis & Ruth Sherman Hospice Care Program for end-of-life care. Offered at Levy Long Term Care (Shalom Village Original) and Gould Long Term Care (Shalom Village Too).
• Convalescent Care Short-term program helping patients recovering from illness or injury rebuild strength and independence before returning home. Partnership between Hamilton Health Sciences, Shalom Village, Dundurn Place Care Centre, St. Joseph's Healthcare, and Ontario Health at Home.
• Senior's Apartments (Assisted Living) Assisted living apartments ranging from 470 to 1,070 square feet with kitchen, living room, one or two bedrooms, and bathroom with grab bars. Includes 24-hour staff availability, weekly housekeeping, kosher evening meals, transportation, and access to community programs.
• The Club Fitness Centre Research-based exercise club for adults 65+ offering personalized fitness plans with Keiser strength training, cardiovascular machines, NeuroGym equipment (sit-to-stand trainer, bungee walker, pendulum stepper), and group classes. Open to Shalom Village residents and community seniors throughout the Hamilton region.
• Goldie's Place Adult Day Program Social day program for adults with physical or cognitive impairments providing structured activities, exercise, hot meals, snacks, staff assistance with transfers and medication cueing, and respite for caregivers. Open Monday to Friday 10am-3pm at $26 per day.
• Goldies2Home Ambulatory convalescent day program helping people return to independent living after hospital discharge. Provides nursing, physiotherapy, recreation, and in-home support Monday to Friday 10am-3pm at no cost to participants.
• Seniors Spark Program Free wellness and social connection program for older adults and caregivers across the Hamilton region, offering Walkercise, Chair Yoga, Stretch & Strengthen, Falls Prevention, social meet-ups, and monthly health talks. Funded by the Government of Ontario.
• Transportation (MilliMobile) Wheelchair-accessible MilliMobile and smaller van transportation service for Shalom Village residents and day program participants to outings, shopping, banking, and community events.
• Lewis & Ruth Sherman Hospice Care Program Specialized palliative care program providing comfort care for residents and families facing end-of-life challenges, including spiritual guidance, palliative training for staff and volunteers, complementary therapies, and individualized support.

Quantifiable outcome

• The MilliMobile makes more than 3,900 trips annually supporting resident access to programs and activities
• +5 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Ontario Ministry of Health and Long Term CarecoreOthersPrimary government funder and regulator. Provides funding for long-term care, convalescent care, Goldies2Home, and community programs. Sets standardized rates for LTC accommodations. Licenses the facility.
• Ontario Health at HomecoreOthersHome and Community Care Support Services coordinates admissions to long-term care, convalescent care, and adult day programs. Case coordinators match patients with appropriate Shalom Village services. Primary referral channel.
• Hamilton Health SciencescoreStrategic or Co-development PartnerPartner in the Convalescent Care program partnership along with Dundurn Place Care Centre, St. Joseph's Healthcare, and Hamilton Community Care Access Centre. Collaborative approach to helping patients recover and return home.
• St. Joseph's HealthcarecoreStrategic or Co-development PartnerPartner in the Convalescent Care program partnership for helping patients recover from illness and return to independent living.
• McMaster UniversitycoreStrategic or Co-development PartnerResearch partnership that led to The Club Fitness Centre. McMaster research demonstrated the dramatic impact age-appropriate exercise has on quality of life for older adults, showing marked reduction in falls and improvements in mobility.
• DARTS (Dial-a-Ride Transit Service)minorChannel Partner/ Reseller/ DistributorAccessible transportation service for adult day program participants and community members. Shalom Village recommends DARTS for transportation to programs. Contact: 905-529-1717.
• Red CrossminorChannel Partner/ Reseller/ DistributorAccessible transportation alternative recommended for adult day program participants and community members needing transportation support.
• Hamilton BSO TeamminorStrategic or Co-development PartnerBehavioural Supports Ontario team that Shalom Village utilizes to help develop caring strategies for individuals with dementia who sometimes respond in unexpected ways.
• Lewis & Ruth Sherman Hospice Care ProgramcoreStrategic or Co-development PartnerSpecialized palliative care program providing comfort care for residents and families facing end-of-life challenges. Focuses on spiritual guidance, staff/volunteer training, complementary therapies, and individualized support.

Scale indicators8 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• Revera Inc. One of Canada's largest senior living operators with retirement communities, long-term care homes, and home health services across multiple provinces. Comparable to Shalom Village as a multi-segment senior services provider, though significantly larger and for-profit.
• Sienna Senior Living: Canadian operator of retirement residences, long-term care communities, and managed services for seniors. Comparable in segment mix (LTC + retirement + community services) but operates at materially greater scale across Ontario and Western Canada.
• Chartwell Retirement Residences: Largest operator of retirement residences in Canada with a growing long-term care portfolio. Overlaps with Shalom Village's assisted living and LTC offerings but operates at significantly greater scale and is publicly traded.
• Amica Senior Lifestyles: Canadian operator of premium retirement residences offering independent supportive living and assisted living. Overlaps with Shalom Village's assisted living apartments but operates as a for-profit chain at higher price points and greater scale.

Direct peers

• Schlegel Villages: Ontario-based family-founded operator of multiple long-term care and retirement communities with a research partnership focus (Schlegel-UW Research Institute for Aging). Directly comparable to Shalom Village as an Ontario multi-site nonprofit/values-driven senior living operator with a continuum of care model.
• Baycrest Health Sciences: Toronto-based nonprofit continuum-of-care provider for older adults offering long-term care, assisted living, day programs, and research-backed wellness through its Rotman Research Institute. Highly comparable to Shalom Village as a faith/community-rooted nonprofit operating a full vertical of senior services with academic partnerships.
• McCormick Care Group: London, Ontario nonprofit operating McCormick Home long-term care and McCormick Dementia Services. Comparable to Shalom Village as an Ontario nonprofit focused on dementia-capable long-term care and community support programs serving a regional population.

Regional players

• Perley Health: Ottawa-based nonprofit seniors' village offering long-term care, independent living, and community programs (including a Seniors' Day Program). Comparable to Shalom Village as an Ontario nonprofit with a continuum of residential and community-based services, though serving the Ottawa region rather than Hamilton.
• Bruyère Continuing Care: Ottawa-based nonprofit providing complex continuing care, long-term care, and specialized programs for seniors. Comparable as an Ontario nonprofit serving older adults with a mix of residential and community services, though operating in Eastern Ontario.

Others

• VHA Home HealthCare: Ontario nonprofit provider of home care, personal support, and caregiver respite services. Comparable to the Goldies2Home and Seniors Spark community program components of Shalom Village, though VHA's focus is delivered in the client's home rather than from a residential campus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ShalomVillage
• Facebookfacebook.com/ShalomVillage

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shalom Village