Five Informatik AG
FIVE Informatik AG is a Swiss software and IT-services company that provides document management, AI-supported process automation (FLOWio), tax and financial planning tools (TaxWare), IT services, and ITSM solutions to over 1500 SMEs and enterprises across Switzerland.
- Company typePrivate
- Founded1987
- HeadquartersBerne, Switzerland
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Five Informatik AG does
FIVE Informatik AG is a privately held Swiss software and IT-services company headquartered in Berne, founded in 1987, that operates as a digitalization partner for small and medium-sized enterprises (KMU) in Switzerland. The company sells an integrated portfolio of five core products — Dokumentenmanagementsystem (DMS) for digital document management and audit-secure archiving; FLOWio, an AI-supported cross-system process automation platform launched in 2026; TaxWare for digital tax, pension, and financial planning advisory; IT-Services covering infrastructure and cybersecurity; and IT Service Management (ITSM) built on the Matrix42 platform. All software is developed 100% in Switzerland, with the company holding Swiss Made Software and CyberSeal certifications. The customer base spans 1500+ organizations across insurance, real estate, social insurance, pension funds, fiduciary, and general SME segments, with named logos including Suva, Dr. Meyer Immobilien AG, PANVICA, Pensionskasse Stadt Zürich, and Schwarz & Partner Finanzkonsulenten AG.
The business model combines recurring subscription revenue from the software products with professional services revenue from consulting, implementation, and ongoing operational support. Pricing is quote-based, not publicly disclosed, and is anchored on annual billing cycles tied to company size and requirements. Go-to-market is sales-led and consultative, with free 30-minute initial consultations and direct appointment booking via Outlook, supported by content marketing through the company blog and a LinkedIn presence. FIVE employs 60+ digitalization specialists and positions itself as a long-term partnership provider rather than a transactional vendor, accompanying customers from initial consultation through ongoing IT operations.
Strategically, the company has signaled continued reinvestment in 2026 through the FLOWio product launch, refreshed CyberSeal certification (2026-2029), and active hiring across product leadership (Head of TaxWare), FinTech engineering (Senior C#/.NET Engineer), and sales (Sales Manager, 80-100%). The company remains privately held with no disclosed external investors, parent company, or public listing, and shows no M&A or restructuring activity in the source data. Geographic scope is exclusively Switzerland (DACH-adjacent), with no claimed international footprint.
Five Informatik AG firmographics
Firmographics- Name
- Five Informatik AG
- Legal name
- FIVE Informatik AG
- Website
- https://fiveinfo.ch
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- FIVE Informatik AG is a Swiss software and IT-services company that provides document management, AI-supported process automation (FLOWio), tax and financial planning tools (TaxWare), IT services, and ITSM solutions to over 1500 SMEs and enterprises across Switzerland.
- Ownership category
- akta.pro rank
Five Informatik AG industry classification
Industry- Product category
- Enterprise Software (Document Management & Process Automation)
- NAICS
- Software Publishers (513210), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
- akta.pro secondary industries
- Enterprise Application Reporting, BI & Analytics Enablement (BPAEAGAK), Data, Analytics & AI Consulting (BPAHAEAF)
Keywords
Where Five Informatik AG is headquartered
LocationHeadquarters
- HQ city
- Berne
- HQ country
- Switzerland
- HQ region
- Europe
Offices1 record
Markets served
Five Informatik AG business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Solutions (Subscription/Recurring): Recurring revenue from software solutions including DMS, process automation (FLOWio), IT services, ITSM, and TaxWare for Swiss SMEs. Solutions are sold with implementation and ongoing support services.
- Professional Services: Consulting, implementation, and ongoing operational support services for digitalization projects, IT infrastructure, and cybersecurity services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom solutions tailored to customer requirements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Five Informatik AG product offering
Product offeringCore offering
Five Informatik AG is a Swiss digitalization partner that sells an integrated suite of enterprise software and IT services to small and medium-sized businesses (KMU) in Switzerland. Its core offerings include a Digital Document Management System (DMS), FLOWio AI-supported process automation, TaxWare for tax and financial planning, IT-Services (infrastructure and cybersecurity), and IT Service Management (ITSM) — all developed 100% in Switzerland and bundled with consulting, implementation, and long-term operational support.
Product overview
FIVE Informatik AG is a Swiss digitalization partner offering an integrated suite of enterprise software solutions for small and medium businesses. The portfolio consists of five core products: Dokumentenmanagementsystem (DMS) for digital document management and archiving; FLOWio for AI-supported cross-system process automation; TaxWare for financial and tax planning; IT-Services for IT infrastructure and cybersecurity; and IT Service Management (ITSM) built on the Matrix42 platform. All software is developed 100% in Switzerland (SwissCraft) and targets Swiss SMEs across industries including real estate, social insurance, pension funds, and fiduciary services.
Differentiator
Problem solved
Functional benefit
Brands
- TaxWare: Digital tools for tax planning, pension advice, and financial planning for professional advisory services.
- FLOWio
Products and services
- Dokumentenmanagementsystem (DMS) Digital document management system for structured storage, automated approvals, and audit-secure archiving; enables fast document search and efficient workflows with documents centrally available. Designed for Swiss SMEs and organizations handling large volumes of business-critical documents.
- FLOWio Prozessautomatisierung AI-supported (KI-gestützt) process automation solution that connects different systems, automates recurring tasks, and reduces manual work across departments and applications for Swiss SMEs. Enables intelligent cross-system business process automation.
- TaxWare Digital tool for tax planning, retirement/pension planning consultation, and financial planning aimed at finance and tax professionals. Enables faster, more informed, and more compelling customer advisory on taxes, pension, and financial planning.
- IT-Services IT support, infrastructure, and cybersecurity services for Swiss SMEs ensuring reliable system operation, risk reduction, and a productive workforce; covers IT security, efficient IT processes, and lower IT costs.
- IT Service Management (ITSM) Central IT management platform with modern ITSM solutions for structured workflows, traceable processes, and improved service for employees and customers; includes service desk, automated workflows, and self-service portals.
Quantifiable outcome
- 50% faster software rollout (Suva case study)
- +4 more outcomes
Companies that use Five Informatik AG
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles4 records
Five Informatik AG technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature4 records
Five Informatik AG partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftsupportingIntegration partner for Microsoft-based solutions. Microsoft Secure Boot certificates referenced in IT security blog posts indicating ongoing Microsoft technology partnership.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Five Informatik AG competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Five Informatik AG social profiles
Digital presenceFive Informatik AG compliance and trust
Trust signalCompliance2 records
Five Informatik AG financial estimates
Financial estimateRevenue estimate
Valuation estimate
Five Informatik AG leadership team
Management profileNumber of profiles
Profiles1 record
Five Informatik AG funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Five Informatik AG M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Five Informatik AG
What does Five Informatik AG do?
Five Informatik AG is a Swiss digitalization partner that sells an integrated suite of enterprise software and IT services to small and medium-sized businesses (KMU) in Switzerland. Its core offerings include a Digital Document Management System (DMS), FLOWio AI-supported process automation, TaxWare for tax and financial planning, IT-Services (infrastructure and cybersecurity), and IT Service Management (ITSM) — all developed 100% in Switzerland and bundled with consulting, implementation, and long-term operational support.
Is Five Informatik AG a public or private company?
Five Informatik AG is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Five Informatik AG founded?
Five Informatik AG was founded in 1987. It employs 11 to 50 people.
Where is Five Informatik AG based?
Five Informatik AG is headquartered in Berne, Switzerland, in the Europe region.
How does Five Informatik AG make money?
Two revenue lines are on record. Software Solutions (Subscription/Recurring) is the primary driver. The others are professional Services.
Does Five Informatik AG have an API?
No public API is recorded for Five Informatik AG.
What industry is Five Informatik AG in?
Five Informatik AG's product category is Enterprise Software (Document Management & Process Automation). Its primary akta.pro industry code is HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites, with a secondary code of BPAEAGAK, Enterprise Application Reporting, BI & Analytics Enablement. Its NAICS code is 513210 and its SIC code is 7372.