What Cartagena does

Cartagena AS is a Norwegian Microsoft Dynamics 365 Customer Engagement (CE) partner headquartered in Oslo, with additional offices in Bergen, Norway and a Development Centre in Bangkok, Thailand. Founded in 2003, the firm delivers CRM consulting, hands-on implementation, integration, and 24/7 managed services to Norwegian organizations with complex business processes, combining strategic advisory with technical execution across Dynamics 365 CE, the Power Platform, Power BI, and Microsoft Azure. Its target customers span enterprise buyers (Wallenius Wilhelmsen, UECC, Polaris Media, Motor Gruppen, Glommen Mjøsen Skog, Allskog, FramTre/AT Skog), non-profits and trade associations (WWF Norge, Norsk Psykologforening, LO Norge, ANSA, Den Norske Helsingforskomité, Krifa, Econa).

Cartagena's product architecture is a platform-plus-modules model. The core platform offering covers CRM strategy and consulting, D365 CE implementation (Sales, Marketing Automation, Customer Service), Power Platform and Power BI solutions, integration, project management, and operations support. Layered on top are four proprietary add-on modules: Cartagena CPQ (configure-price-quote embedded in the D365 Sales pipeline), Cartagena Link (an integration suite connecting D365 to ERP systems), Cartagena Members (membership management for associations), and CargoVerse (a voyage management system for Roll-on/Roll-off shipping). All modules are built directly on the Microsoft Dynamics 365 stack and marketed as faster-to-deploy, lower-cost-of-ownership alternatives to fully custom builds.

Revenue is generated across three streams: professional services (CRM consulting and implementation), managed services (24/7 monitoring, proactive data quality management, multilingual support), and subscription/recurring licensing of the four proprietary modules. Pricing is quote-based and not publicly disclosed. Distribution is via a sales-led direct enterprise motion concentrated in Norway, supported by content marketing through the Knowledge Center and a LinkedIn presence. The company is privately held and founder-controlled, with no disclosed external investors, funding rounds, or acquisition activity.

Name

Cartagena

Legal name

Cartagena AS

Website

https://cartagena.no

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Cartagena AS is a Norwegian Microsoft Dynamics 365 CE partner delivering CRM consulting, implementation, integration, and managed services to enterprises with complex processes. It sells four proprietary modules — CPQ, Link, Members, CargoVerse — and operates offices in Oslo, Bergen, and Bangkok.

Ownership category

akta.pro rank

Product category

CRM Consulting and Implementation Services

NAICS

Custom Computer Programming Services (541511), Process, Physical Distribution, and Logistics Consulting Services (541614)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

akta.pro secondary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• CRM consulting services
• Dynamics 365 implementation
• Power Platform solutions
• ERP integration services
• Managed support services

Headquarters

HQ city

Oslo

HQ country

Norway

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. CRM Consulting & Implementation Services: Strategic CRM consulting and hands-on technical implementation services for Dynamics 365 CE and Power Platform. Includes process design, data architecture, user adoption, and change management.
2. Operations & Support Services: 24/7 monitoring, maintenance, and continuous improvement services. Includes proactive data quality management, feature updates, and multilingual support.
3. Proprietary Product Licensing: Licensing of proprietary solutions including Cartagena CPQ, Cartagena Link, Cartagena Members, and CargoVerse. Standardised products that can be quickly configured to business needs.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Cartagena AS is a Norwegian Microsoft Dynamics 365 Customer Engagement partner that delivers strategic CRM consulting, technical implementation, ERP integration, and 24/7 managed support services. The company also licenses four proprietary software products (Cartagena CPQ, Cartagena Link, Cartagena Members, CargoVerse) built natively on the Microsoft Dynamics 365 platform to address specific use cases in sales automation, financial data integration, association membership, and Ro-Ro shipping voyage management.

Product overview

Cartagena offers a platform-plus-modules architecture built on Microsoft Dynamics 365 Customer Engagement. The core platform provides CRM Strategy & Consulting, Dynamics 365 CE implementation (Sales, Marketing Automation, Customer Service), Power Platform & Power BI solutions, and Integration & Data services. Four proprietary add-on modules extend the platform: Cartagena CPQ (configure-price-quote for sales automation), Cartagena Link (ERP integration suite), Cartagena Members (membership management), and CargoVerse (voyage management for Ro-Ro shipping).

Differentiator

Problem solved

Functional benefit

Brands

• Cartagena CPQ: Configure, Price, Quote solution integrated directly into D365 Sales pipeline. Automates quoting to reduce misdeliveries, speed up response times and increase customer satisfaction.
• Cartagena Link
• Cartagena Members
• CargoVerse

Products and services

• Cartagena CPQ
• Cartagena Link
• Cartagena Members
• CargoVerse
• CRM Strategy and Consulting Services
• Microsoft Dynamics 365 CE Implementation Services
• Power Platform and Power BI Solutions
• Integration and Data Services
• Operations and Support Services

Quantifiable outcome

• Reduced misdeliveries through automated quoting
• +2 more outcomes

Named customers14 records

Segments1 record

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationCertified Microsoft Dynamics 365 CE partner since 2003. Core technology platform includes Dynamics 365 Customer Engagement, Power Platform, Power BI, and Microsoft Azure. Builds proprietary solutions on top of Microsoft technology stack.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Columbus: Danish/Nordic IT consultancy with deep Microsoft Dynamics 365 (Business Central and CE) and ERP practice. Comparable to Cartagena as a regional Microsoft Dynamics partner serving Nordic enterprises with consulting and proprietary extensions.
• Innofactor: Nordic-headquartered Microsoft-focused solutions and services firm specializing in Dynamics 365, Power Platform, and Azure. Closest direct comparable to Cartagena given similar Microsoft-centric delivery model and Nordic customer base.
• Evidi: Norwegian IT consultancy specializing in Microsoft cloud, Dynamics 365, and modern workplace. Directly competes with Cartagena for Norwegian Microsoft Dynamics 365 CE implementations and managed services.

Regional players

• Bouvet: Norwegian IT consultancy providing consulting, software development, and managed services across Microsoft and open-source stacks. Comparable to Cartagena in Norwegian geography and enterprise customer orientation, though broader in technology focus.
• WebStep: Norwegian IT consultancy delivering Microsoft, Java, and integration services to Nordic enterprises. Comparable regional player competing with Cartagena for Norwegian enterprise digital and integration work.
• Itera: Nordic IT consultancy delivering digital transformation, Microsoft platform, and custom development services. Comparable to Cartagena as a Nordic-focused consulting firm with Microsoft platform capabilities.

Broad incumbents

• Avanade: Global joint venture between Accenture and Microsoft focused exclusively on Microsoft technologies including Dynamics 365 and Power Platform. Represents the large incumbent against which Cartagena competes for mid-market and enterprise D365 deals.
• Accenture: Global professional services firm with large-scale Microsoft Dynamics 365 and Azure practice. Represents the upper bound of competitive pressure on Norwegian mid-market Dynamics 365 deals.
• Tietoevry: Large Nordic IT services and software company offering Microsoft Dynamics, ERP, and digital transformation services. Overlaps with Cartagena on Microsoft stack delivery to Nordic enterprises but at much greater scale and broader portfolio.
• Sopra Steria: European IT services and consulting firm with significant Nordic presence and Microsoft platform practice. Comparable broad incumbent competing for Norwegian Dynamics 365 and digital transformation engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cartagenaas

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cartagena