Lotte Shopping

Name

Lotte Shopping

Legal name

LOTTE SHOPPING Co., Ltd.

Website

https://lotteshoppingir.com

Company type

Public

Founded year

1979

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Multi-format Retail

NAICS

All Other General Merchandise Retailers (455219)

SIC

Retail-Misc General Merchandise Stores (5399), Retail-Nonstore Retailers (5960), Retail-Miscellaneous Shopping Goods Stores (5940)

akta.pro primary industry

Hard Discount Grocery with Strong Non-Food / General Merchandise Mix (CRAEAIAH)

Keywords

• Department store operations
• Hypermarket retail
• Supermarket chains
• E-commerce platforms
• Home shopping

Headquarters

HQ city

Seoul

HQ country

South Korea

HQ region

Asia

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Department Store Operations: Lotte Department Store operates 31 domestic stores and 4 overseas stores (Vietnam 3, Indonesia 1), generating revenue from retail sales of luxury and general merchandise.
2. Hypermarket Operations: Lotte Mart operates 112 domestic stores and 63 overseas stores (Vietnam 15, Indonesia 48), revenue from grocery and general merchandise retail.
3. Supermarket Operations: Lotte Super operates 338 domestic stores including CS Retail.
4. E-commerce: Online mall operations through Lotte.com and integrated platform Lotte ON.
5. TV Home Shopping: Lotte Home Shopping operates TV home shopping business.
6. Cinema Operations: Lotte Cultureworks operates 134 domestic cinema branches and 45 overseas branches (Vietnam 45).
7. Electronics Retail: Lotte Hi-mart operates 296 domestic stores.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

No source content was provided to describe Lotte Shopping's core offering.

Product overview

Lotte Shopping operates as a comprehensive retail conglomerate with a platform-plus-modules architecture. The core business comprises five main retail formats: Lotte Department Store (department stores), Lotte Mart (hypermarkets), Lotte Super (supermarkets), Lotte Outlet (outlet centers), and Lotte Shopping Mall (shopping centers), all supported by the Lotte E-commerce digital platform and integrated Lotte ON online service. The portfolio extends through subsidiaries including Lotte Home Shopping (TV retail), Lotte Cultureworks (cinema), and Lotte Hi-Mart (electronics retail), creating an interconnected retail ecosystem spanning physical stores, e-commerce, and home shopping channels. Recent additions include Zetta (online grocery platform) launched in April 2025 and Lotte Mall West Lake Hanoi (international expansion in Vietnam opened September 2023).

Differentiator

Problem solved

Functional benefit

Brands

• Lotte Hi-Mart (롯데하이마트): Consumer electronics retail chain with 296 domestic stores
• Lotte Home Shopping (롯데홈쇼핑)
• Lotte Cultureworks (롯데컬처웍스)
• RE:EARTH
• RE:NERGY
• RE:JOICE
• RE:USE
• RE:VIVE
• Grand Grocery (그랑그로서리)

Quantifiable outcome

• Operating profit increased 15.6% to 547 billion KRW in 2025
• +3 more outcomes

Named customers4 records

Segments3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core.

• OcadocoreStrategic or Co-development Partner · 11 April 2025Ocado Smart Platform 2nd CFC (Customer Fulfillment Center) construction approved by board of directors as part of ongoing automated logistics infrastructure development.
• OcadocoreStrategic or Co-development Partner · 1 January 2022Strategic partnership with Ocado for the Ocado Smart Platform, implementing automated fulfillment centers (CFC) for e-grocery operations. First CFC was built and second CFC construction was approved by the board. This represents Lotte Shopping's New e-Grocery (Ocado Project) strategy for automated online grocery fulfillment.

Scale indicators11 records

Recent moves16 records

Direct peers

• Shinsegae: Shinsegae is South Korea's other major diversified retail conglomerate, operating department stores (Shinsegae, Hyundai Department Store co-owned), E-mart hypermarkets, and SSG.com e-commerce. It is the most direct domestic competitor to Lotte Shopping across department stores, hypermarkets, and online grocery.
• Hyundai Department Store: Hyundai Department Store operates premium department stores and the Hyundai Home Shopping network in Korea. It is a direct peer to Lotte Department Store and Lotte Home Shopping, competing head-to-head for Korean luxury and home-shopping customers.
• E-mart: E-mart is Shinsegae's hypermarket banner and a direct competitor to Lotte Mart in Korea's grocery and general merchandise retail market, sharing a similar large-format hypermarket model.
• Homeplus: Homeplus is one of Korea's largest hypermarket chains, operating alongside Lotte Mart. It is a direct competitor in the Korean hypermarket and grocery retail space, now owned by MBK Partners.
• GS Retail: GS Retail operates GS25 convenience stores, GS Fresh, and previously department store/hypermarket divisions that were acquired by Lotte Shopping in 2010. It remains a key Korean retail competitor, particularly in convenience and fresh formats adjacent to Lotte's businesses.
• CJ O Shopping: CJ O Shopping is a leading Korean TV home shopping and e-commerce operator. It is a direct competitor to Lotte Home Shopping in the TV-based retail channel that Lotte Shopping operates.

Emerging players

• Coupang: Coupang is Korea's leading e-commerce and quick-commerce platform and the dominant player in online grocery (Rocket Fresh). It competes directly with Lotte ON and Zetta in online retail and is reshaping Korean consumer expectations for delivery speed.
• Kurly (Market Kurly): Kurly is a leading dawn-delivery online grocery specialist in Korea. It directly competes with Lotte's Zetta and Lotte Mart online grocery operations and is a key challenger in the premium fresh-grocery segment.
• AJ Retail (Aeon Korea): AJ Retail operates Aeon-branded hypermarkets and malls in Korea as part of Japan's Aeon Group. It is an emerging competitor in Korean hypermarket retail, sharing format overlap with Lotte Mart.

Broad incumbents

• Aeon (Japan): Aeon is Japan's largest retail conglomerate with extensive hypermarket, supermarket, and financial services operations across Asia. It is a broad incumbent peer to Lotte Shopping's hypermarket, supermarket, and overseas Asian retail expansion strategies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/lotte-shopping-co-ltd

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries10 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lotte Shopping