Independent Incubator

What Independent Incubator does

株式会社インディペンデントインキュベータ (Independent Incubator) is a private Japanese corporation headquartered in Tokyo's Taito-ku, operating two distinct business lines under a 'total office solutions' positioning since its founding on January 5, 2006. The ECO business supplies LED lighting — mercury-free polycarbonate-tube construction with ~50,000-hour lifespan and approximately 50% power reduction versus conventional fluorescent tubes — plus HVAC equipment sales/installation/maintenance and energy-saving/water-conservation consulting to commercial and industrial customers. The WEB business delivers CMS systems, cloud-based PBX (internet telephone), call management systems, web advertising operations, and outsourced SNS/website management. A dedicated sub-brand, Melpu (Melpu-Web問診-), offers a web-based, multilingual patient intake platform with pending Patent Application No. 2017-228229 and claimed integration with approximately 99% of Japanese electronic medical record systems across 22 named vendors.

The company generates revenue through a mix of hardware sales plus installation and ongoing maintenance contracts in the ECO segment, alongside subscription-style recurring and project-based fees in the WEB segment. Distribution is executed exclusively through direct field sales supported by a 9-branch nationwide footprint (Sendai, Utsunomiya, Omiya, Ueno, Yokohama, Nagoya, Osaka, Fukuoka plus Tokyo HQ), with international presence via wholly-owned IPI (Thailand) Limited. Customer segments are diversified across SMEs needing web operations support, medical institutions for Melpu intake digitization, and commercial/industrial enterprises seeking energy-efficiency upgrades; no consumer-facing mobile app is offered.

Operationally the company runs with approximately 170 employees (78% male, average age 30, average sales salary of ¥6.7M), and registered capital of ¥50M following a 2016 increase. Evidence-supported capabilities include 22 named EMR integrations for Melpu, a documented LED payback-period model by use-case (e.g., convenience-store payback ~4 years 5 months), and a Google Partner badge (2022, Partner ID 7031160509) indicating certified digital advertising competency. Awards include the Film Category Grand Prix at Ad Fest 2016 in Pattaya, Thailand, for the 'Firefly Man' LED television commercial.

Name

Independent Incubator

Legal name

株式会社インディペンデントインキュベータ

Website

https://independent-incubator.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

Independent Incubator is a Tokyo-headquartered Japanese private corporation providing LED lighting and HVAC retrofits (ECO division) plus digital services including CMS, cloud PBX, call management, and the patent-pending Melpu web-based medical intake platform (WEB division) to SMEs, commercial enterprises, and medical institutions across Japan, supported by a 9-branch direct-sales network and a Thailand subsidiary.

Ownership category

akta.pro rank

Product category

Office Energy and Digital Solutions

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Automatic Environmental Control Manufacturing for Residential, Commercial, and Appliance Use (334512)

SIC

Services-Computer Integrated Systems Design (7373), Electronic & Other Electrical Equipment (No Computer Equip) (3600)

akta.pro primary industry

Security, Safety & Fire/Life Safety Management (BPABAAAE)

Keywords

• LED lighting solutions
• HVAC equipment services
• Energy management consulting
• Medical intake software
• Web development services

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. ECO Products and Installation Services: LED lighting and HVAC equipment sales, installation, and maintenance. Services include energy-saving consulting for HVAC and water conservation consulting. The company rents LED lighting products as an alternative to outright purchase. Revenue is generated through product sales, installation fees, ongoing maintenance contracts, and rental arrangements.
2. WEB Services: WEB division provides CMS systems, cloud-based PBX (internet telephone systems), call management systems, social media and website operational outsourcing, and web advertising planning, operation, and management. Revenue appears to be generated through service fees, subscription-style recurring fees for managed services (e.g., CMS hosting, PBX), and project-based fees for website production.
3. Melpu Medical Intake Platform: Web-based patient intake system for medical institutions. Operates as a service offered under the company's WEB division. Distribution includes direct inquiry via the company's website and promotional materials on the melp landing page. Likely subscription or per-intake unit pricing model.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Independent Incubator operates two divisions: ECO (sales, installation, and maintenance of LED fluorescent lighting and air conditioning equipment, plus energy-saving consulting) and WEB (CMS systems, cloud PBX, call management systems, social media/website operational outsourcing, web advertising, and the proprietary Melpu web-based medical intake system). The company positions itself as a total office solutions provider targeting Japanese commercial and institutional customers through a nationwide 9-branch network.

Product overview

Independent Incubator operates two main business divisions: ECO事业 (LED lighting and air conditioning equipment sales, installation, maintenance, and energy-saving consulting) and WEB事业 (digital services including website production, CMS systems, cloud PBX, call management systems, web advertising, and the flagship Melp web medical questionnaire system). The product portfolio spans physical infrastructure products (LED lighting, air conditioning) and digital solutions (website development, telecommunications systems, and Melp medical questionnaire).

Differentiator

Problem solved

Functional benefit

Brands

• メルプ（Melpu）: ほぼすべての電子カルテに自動連携したWeb問診システム。特許出願番号：2017-228229。
• WATS
• WATSⅡ

Products and services

• LED Fluorescent Lighting Sales, Installation & Maintenance Sales, installation, and maintenance of mercury-free, shatter-resistant LED fluorescent tubes for offices, supermarkets, hospitals, convenience stores, factories, schools, and other commercial facilities. Targets businesses seeking energy cost reduction and CO2 emission reduction.
• Air Conditioning Sales, Installation & Maintenance Sales, installation, and maintenance services for air conditioning equipment, paired with energy-saving consulting. Targets commercial and industrial facilities seeking HVAC upgrades and operating cost reduction.
• Air Conditioning Energy-Saving Consulting Consulting engagement to identify power-saving opportunities in HVAC systems, water conservation, and overall facility energy use. Delivered as part of the company's total office solutions approach.
• Melpu Web Medical Intake System (メルプ-Web問診-) Web-based patient questionnaire system that lets patients complete intake forms via smartphone or PC prior to visits and transmits data to electronic medical record systems with one click. Includes specialty-specific templates (pediatrics, ENT, internal medicine, ophthalmology, dermatology, orthopedics, health screenings, OB/GYN, psychiatry, gastroenterology) and COVID-19 screening templates. Approximately one-week implementation. For medical clinics and hospitals in Japan.
• CMS System Content management system enabling client businesses to update their own website content without requiring technical web development resources. Sold to Japanese SMEs and commercial customers.
• Cloud PBX Cloud-based private branch exchange (internet telephone system) for business telecommunications. Sold to Japanese businesses as part of total office solutions.
• Call Management System

Quantifiable outcome

• LED lighting reduces power consumption by approximately 50% (e.g., 23W vs 48W for 40W-type equivalent)
• +5 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

Feature4 records

Partnerships

One partnership is on record.

• IPI (Thailand) LimitedminorOthersWholly-owned international subsidiary established August 18, 2016. Represents the company's sole known international entity, enabling business development and operations in Thailand and potentially broader Southeast Asia markets.

Scale indicators5 records

Recent moves18 records

Expansion highlights5 records

Direct peers

• M3, Inc. M3 operates m3.com, Japan's largest medical professional platform with extensive healthcare IT and EMR-related services. Directly comparable to Independent Incubator's Melpu division in providing digital tools and platforms to Japanese medical institutions.
• Medley, Inc. Medley provides a healthcare platform including job placement, online medical consultation, and digital tools for clinics and hospitals in Japan. Closely comparable to Melpu's digital healthcare workflow offerings for medical institutions.
• MRN Corporation: MRN provides EMR-related and clinical workflow support services to Japanese medical institutions, including platform and consulting services. Comparable to Melpu in serving the medical institution digitization market.
• Allm, Inc. Allm provides medical communication platforms and digital healthcare solutions (including Join, a medical team communication app) to Japanese medical institutions. Direct competitor in the medical SaaS/ICT space alongside Melpu.
• Doctors Station Co., Ltd. Doctors Station provides clinic management and digital support services to Japanese medical practices. Comparable in targeting small/medium medical institutions with workflow digitization tools, similar to Melpu's target segment.

Emerging players

• Ubie, Inc. Ubie provides AI-powered medical interview and patient intake solutions to Japanese clinics, with strong venture backing. Direct functional overlap with Melpu's web-based patient intake system, though Ubie is more focused on AI-driven pre-consultation.

Broad incumbents

• Endo Lighting Corporation: Endo Lighting is a major Japanese LED and lighting fixture manufacturer. Comparable in product category (LED lighting) but operates as a manufacturer rather than the sales/installation/consulting model of Independent Incubator's ECO division.
• Iris Ohyama Inc. Iris Ohyama is a major Japanese manufacturer of LED lighting, consumer electronics, and home products. Overlaps with Independent Incubator's ECO LED division as a broader incumbent in the Japanese LED market.
• Sharp Corporation: Sharp offers LED lighting products and integrated office solutions as part of its broader electronics portfolio. Comparable to Independent Incubator's LED lighting offering, but as a much larger diversified electronics player.
• Daikin Industries, Ltd. Daikin is the global market leader in HVAC manufacturing and a major player in Japanese commercial air conditioning. Comparable in product category (HVAC) to Independent Incubator's air conditioning division, though Daikin operates as a manufacturer rather than sales/installation service provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Independent Incubator