TESM

What TESM does

DXC Technology is a global enterprise technology and consulting firm that delivers IT modernization, managed services, and AI-powered digital workflow solutions to large enterprises and public sector organizations. Its core technology stack is anchored on the ServiceNow cloud platform, on which DXC has operated as a strategic partner for 17+ years, complemented by enterprise application practices on Microsoft, Oracle, Salesforce, and SAP, and a portfolio of proprietary platforms including DXC OASIS (AI-era managed services), DXC UPtime Experience Platform (modern workplace), CoreIgnite and Hogan (financial services), Assure (insurance), AMBER (automotive), and the DXC HSE Management Suite built on the Now Platform. DXC holds Customer Zero status for ServiceNow's Core Business Suite and co-develops agentic AI solutions, with a dedicated GenAI Center of Excellence staffed by 100+ Global AI-certified engineers.

The firm generates revenue through two primary streams: professional services (consulting, implementation, and modernization for ServiceNow, Microsoft, Oracle, Salesforce, and SAP deployments) and managed services (ongoing IT infrastructure, applications, cybersecurity, and workplace operations, including the new DXC OASIS human + agentic operations model). Its go-to-market is direct enterprise field sales targeting large organizations in highly regulated sectors such as aerospace & defense, financial services, healthcare, insurance, manufacturing, public sector, and travel & transportation, supported by a global consulting workforce spanning the U.S., Europe, and APJ. Scale indicators include 1,800+ dedicated ServiceNow consultants, 7,200+ global ServiceNow implementations, Diamond sponsorship of ServiceNow Knowledge26, and Leader recognition across all three domains in the 2026 ISG Provider Lens ServiceNow Ecosystem Partners Quadrant Report.

Name

TESM

Legal name

DXC Technology Company

Website

https://tesm.com

Company type

Public

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

DXC Technology is a global enterprise technology and consulting firm delivering AI-powered managed services, IT modernization, and ServiceNow-based digital workflow solutions to large enterprises and public sector organizations across multiple regulated industries.

Ownership category

akta.pro rank

Product category

IT Service Management Consulting

NAICS

Management Consulting Services (54161), Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)

akta.pro primary industry

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)

akta.pro secondary industry

Enterprise Case Management & Request Fulfillment Platforms (HDAEALAJ)

Keywords

• IT service management
• Service management consulting
• ITSM solutions
• Managed services delivery
• Enterprise service transformation

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Professional Services and Consulting: DXC generates revenue through consulting and implementation services for ServiceNow deployments, including IT modernization, workflow automation, and enterprise application services.
2. Managed Services: Ongoing managed services for IT infrastructure, applications, and operations including cloud, cybersecurity, and workplace services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

TESM provides an honest, practical and realistic approach to the delivery of service management projects, solutions and services. The company supports organizations in implementing and running service management capabilities across their IT and business operations, combining consulting with practical delivery.

Product overview

DXC Technology offers a comprehensive portfolio of technology services and solutions built on strategic partnerships with major enterprise software platforms. The core offering centers on AI-powered managed services (DXC OASIS) and modern workplace solutions (DXC UPtime Experience Platform), supplemented by specialized engineering services including AI Workbench, Enterprise Intelligence, IoT & Digital Twin Services, and Modernization as a Service. DXC's enterprise application practice provides industry-specific implementations of ServiceNow, Microsoft, Oracle, Salesforce, and SAP platforms, enabling digital workflows, IT modernization, and business transformation. The company operates a GenAI Center of Excellence with over 100 AI-certified engineers and leverages ServiceNow as a primary platform for workflow automation and agentic AI deployment.

Differentiator

Problem solved

Functional benefit

Brands

• DXC UPtime™ Experience Platform: Modern workplace experience platform for digital support services and workplace asset management.
• DXC Oasis
• DXC HSE Management Suite
• CoreIgnite
• Hogan
• Assure
• AMBER

Products and services

• Service Management Projects
• Service Management Solutions
• Service Management Services

Quantifiable outcome

• 7,200+ global ServiceNow implementations delivered
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability8 records

Feature3 records

Partnerships

One partnership is on record.

• ServiceNowcoreStrategic or Co-development Partner · 7 April 2026DXC Technology is a strategic ServiceNow partner with 17+ years of ecosystem leadership, 1,800+ consultants, and 7,200+ global implementations. DXC serves as Customer Zero for ServiceNow's Core Business Suite and co-develops agentic AI solutions. The partnership enables organizations to transform IT infrastructure with AI-powered workflows, implementation, optimization, and platform expansion services. DXC has a dedicated GenAI Center of Excellence with 100+ AI-certified engineers.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Slalom Consulting: Mid-size, founder-influenced IT consulting firm with a globally recognized ServiceNow Elite partner practice. Closely comparable to TESM in size band, pure-play consulting model, and ServiceNow implementation focus.

Broad incumbents

• Accenture: Global systems integrator with one of the largest ServiceNow practices worldwide. Competes with TESM for enterprise ServiceNow implementations in the UK, though as part of a vastly broader portfolio of services.
• Deloitte: Big 4 professional services firm with a substantial ServiceNow alliance practice. Competes for advisory-led ServiceNow transformation engagements in UK regulated industries — overlapping with TESM's likely verticals.
• Capgemini: European-headquartered global SI with a strong UK presence and significant ServiceNow delivery capability. Directly competes with TESM for European/UK ServiceNow implementation work and has the scale advantage.
• Cognizant: Global IT services firm with a sizeable ServiceNow practice and UK delivery centers. Competes for mid-market and enterprise ServiceNow implementation work alongside TESM.
• Infosys: Global IT services firm with a ServiceNow partner practice serving UK/European enterprise clients. Competes with TESM on cross-border ServiceNow implementations, often with cost-arbitraged delivery models.
• KPMG: Big 4 advisory firm with a ServiceNow consulting practice focused on transformation engagements. Competes with TESM for advisory-led ServiceNow work, particularly in regulated UK industries.
• TCS (Tata Consultancy Services): Global IT services leader with a substantial ServiceNow practice and UK delivery footprint. Competes for enterprise-scale ServiceNow programs that TESM may also target via partnership.

Regional players

• Atos: European-headquartered IT services firm with significant UK presence and ServiceNow capabilities. Directly competes with TESM in the UK market across public sector and enterprise ServiceNow implementations.
• Fujitsu: Japan-headquartered IT services firm with a sizeable UK and EMEA presence and ServiceNow implementation capabilities. Competes with TESM for UK enterprise ITSM engagements, especially in public sector and manufacturing.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@DXCTechnology
• LinkedInlinkedin.com/company/dxctechnology
• Instagraminstagram.com/dxctechnology
• TikToktiktok.com/@dxc_technology
• Xx.com/followtesm

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TESM