Contacta
- Company typePrivate
- Founded2008
- HeadquartersHolland, United States
- Headcount1–10
- GTM typeB2B
- OfferingHardware or Manufacturing
What Contacta does
Contacta is a privately-held provider of assistive listening technologies operating across the United States and the United Kingdom, self-described as North America's largest hearing loop supply and installation network. The company designs, manufactures, distributes, and services equipment that enables hearing-impaired individuals to communicate in public-facing environments, with a portfolio spanning four technology families: window intercom and speech transfer systems, one-to-one counter hearing loops, large-area hearing loops for venues, and wireless assistive listening systems using either radio frequency at 915MHz or infrared at 2.3/2.8MHz. Underlying products include proprietary Class-D constant-current V-series drivers with DSP-controlled AGC, metal-loss compensation, and (in V-PRO variants) LAN-based remote setup and self-monitoring email alerts, as well as compact ID-series drivers designed for OEM integration.
The business sells hardware through a North American dealer and distribution channel that the company equips with training, a Loop Calculator sizing tool, and ongoing design and marketing support, while also offering direct design, manufacturing, installation, training, and planned maintenance services for larger enterprise and government customers. Pricing is quote-based and not publicly disclosed. Customer concentration is diversified across verticals including government and public services (BART, BC Ferries, US Department of State, Phoenix Sky Harbor, Kennedy Space Center), financial services (Chase, Wells Fargo), entertainment (IMAX, Graceland), and arts and culture (MoMA), with compliance positions in UL 752 Level 8 ballistic rating, ADA, IEC 60118-4, IP55, TAA, and FAR 52.225-5 enabling access to federal procurement and secured-counter environments.
The corporate structure consists of Contacta Inc in the United States (Grand Rapids, Michigan) and Contacta Systems Ltd in the United Kingdom (Paddock Wood, Tonbridge, company number 2994507), with no disclosed outside equity or institutional funding. Recent strategic activity is product-led, including the June 2025 launch of the STS-K023 Maximum Security window intercom (the world's first Level 8 ballistic-rated unit), the 2025 introduction of the ID Series of integrated loop drivers for OEM embedding, and the 2026 launch of the VLD1 Large Area Vehicle Hearing Loop Driver targeting buses and coaches.
Contacta firmographics
Firmographics- Name
- Contacta
- Legal name
- Contacta Systems Ltd
- Website
- https://contactainc.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Contacta industry classification
Industry- Product category
- Assistive Listening Technology
- NAICS
- Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing (334220), Other Communications Equipment Manufacturing (334290), Audio and Video Equipment Manufacturing (3343), Telephone Apparatus Manufacturing (33421)
- SIC
- Radio & Tv Broadcasting & Communications Equipment (3663), Telephone & Telegraph Apparatus (3661)
- akta.pro primary industry
- Assistive Listening & Classroom Audio (FM/DM, Soundfield) Systems (EDAKAIAE)
- akta.pro secondary industries
- Hearing Enhancement / Assistive Listening Audio Devices (CRACANAL), Assistive Hearing & Communication Access (Captioning, Hearing Support, Transcription) (EDAFAKAC), Conference Room Input Devices (Speakerphones, Control Pads, Room Controllers) (HDACAFAM)
Keywords
Where Contacta is headquartered
LocationHeadquarters
- HQ city
- Holland
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Contacta business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales
Revenue model
- Hardware Sales: Sale of assistive listening devices including hearing loop drivers, window intercom systems, RF transmitters/receivers, IR transmitters/receivers, microphones, and accessories. Products are sold through dealer network.
- Professional Services: Design and manufacturing, installation, training, and planned maintenance services for assistive listening systems.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Contacta product offering
Product offeringCore offering
Contacta designs, manufactures, and distributes assistive listening technology hardware for hearing-impaired individuals, including hearing loop drivers and systems, RF and IR wireless transmission systems, and window intercom systems. The company sells through a North American dealer network and offers professional design, installation, training, and maintenance services to support venues such as government facilities, banks, transit systems, theaters, museums, and educational institutions in achieving accessibility compliance.
Product overview
Contacta is a provider of assistive listening technologies and solutions, operating as North America's largest hearing loop supply and installation network. The company offers a comprehensive portfolio of products across four main categories: Window Intercom Systems (including the world's first Level 8 ballistic-rated system), 1 to 1 Hearing Loops (for counter and one-on-one interactions), Large Area Hearing Loops (for venues of all sizes from V7+ to V34a PRO drivers), and wireless Assistive Listening Systems using Infrared (IR) and Radio Frequency (RF) technologies. Supporting these core products are accessories including loop listeners (RX20, RX30), microphones (M70-M74, M300, M15, PL30), aerials, charging stations, field strength meters, and power supplies. The company also provides services including design and manufacturing, installation, training (with Loop Calculator tools for dealers), and maintenance. Contacta's products serve diverse venues including transit systems (BART, BC Ferries), banks, government facilities, museums, theaters, and educational institutions.
Differentiator
Problem solved
Functional benefit
Brands
- Speech Transfer System (STS): Window intercom and talk-thru systems, including the world-first Level 8 ballistic-rated STS-K023 window intercom system
Products and services
- Window Intercom Systems Window intercom systems enabling clear, full-duplex hands-free speech communication through safety and ballistic-rated glass windows. Designed for ticketing counters, bank teller windows, courthouses, embassies, and other service-counter environments requiring ADA accessibility compliance.
- 1 to 1 Hearing Loops Compact hearing loop systems for one-on-one communication between staff and customers wearing hearing instruments with telecoil (T-Coil) receivers. Includes under-counter, above-counter, portable (PIL), and home loop variants (LA-240) for retail counters, pharmacies, reception desks, and small offices.
- Large Area Hearing Loops High-power constant current hearing loop drivers delivering clear audio to multiple hearing instrument wearers across venues of all sizes. The V-series (V7+, V15+, V15a+, V22+, V22a PRO, V34 PRO, V34a PRO) covers small to large venues with Class-D amplification and DSP-controlled AGC. ID-series drivers are compact units designed for OEM integration into third-party equipment, and VLD1 is purpose-built for transport vehicles.
- Infrared (IR) Systems Wireless assistive listening systems using imperceptible infrared light to transmit audio signals from transmitter to portable receivers. IR-TX2 covers medium areas up to 1,937sqft and IR-TX4 covers large areas up to 9,688sqft with two-channel capability for language selection. Used where confidentiality of the transmitted signal is desired since IR does not pass through walls.
- Radio Frequency (RF) Systems Wireless assistive listening systems operating at 915MHz that transmit through walls, glass, and ceilings. Available as stationary (RF-TXRM-915), portable (RF-TX1-915), and handheld (RF-TXHH-915) transmitters with portable receivers (RF-RX1-915). Sold in pre-configured kits for stationary, handheld, and tour guide applications. ADA-compliant with 25 selectable channels and digital audio bandwidth of 70Hz–12kHz.
- Design and Manufacturing Services Custom design and manufacturing of assistive listening technology solutions tailored to customer specifications, supporting venue-specific requirements and OEM integration needs.
- Installation Services Professional on-site installation of assistive listening systems at venues including hearing loop cable installation, RF/IR transmitter setup, and window intercom system commissioning.
- Training Services Comprehensive training program for North American dealers and distribution partners covering product configuration, Loop Calculator tools, system design, and customer support, along with ongoing expert team guidance.
- Maintenance Services Planned maintenance services for assistive listening systems to ensure ongoing performance optimization, IEC 60118-4 compliance verification, and proactive fault detection.
Quantifiable outcome
- ADA compliance achievement for venues
Companies that use Contacta
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles4 records
Contacta technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Contacta partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ARCATminorContacta publishes product specifications on ARCAT platform, making specifications available in DOC, RTF, or Text format with technical data, ASTM standards, performance features, and product attributes for architects and specifiers.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Contacta competitors and assessment
Company assessmentDirect peers
- Comfort Audio: Assistive listening manufacturer specializing in personal and venue-based hearing systems. Comparable to Contacta's RF and loop products for hearing-impaired users in workplaces, schools, and public venues.
- Ampetronic: UK-based manufacturer of hearing loop systems and assistive listening drivers. Closest direct competitor to Contacta's large-area and 1-to-1 hearing loop drivers, including phased-array loop technology and IEC 60118-4 compliance.
- Williams AV: US assistive listening manufacturer offering hearing loops, RF, IR, and Wi-Fi-based listening systems. Directly competes with Contacta across all four assistive listening modalities and is one of the largest North American players in the category.
- Listen Technologies: US provider of RF, IR, and loop assistive listening solutions for venues, tours, and houses of worship. Directly comparable product mix to Contacta's RF, IR, and hearing loop portfolio, with overlap in tour-guide and venue channels.
- Phonic Ear: Manufacturer of assistive listening, classroom audio, and soundfield systems, with deep roots in education and hearing accessibility. Comparable to Contacta's hearing-loop and RF offerings, especially in classroom and house-of-worship verticals.
Broad incumbents
- Sennheiser: Global pro-audio and RF wireless manufacturer serving venues, broadcast, and assistive listening applications. Overlaps with Contacta's RF tour-guide and venue wireless systems as part of a much larger audio portfolio.
- Bosch Security and Safety Systems: Global incumbent in professional intercom, public address, and communication systems, including window intercom products. Overlaps with Contacta's window intercom and speech transfer systems as part of a much broader security and communications portfolio.
- Sonova (Phonak): Global hearing aid manufacturer whose Phonak brand dominates the T-coil-enabled hearing aid market that loops serve. While not a direct competitor in venue hardware, Sonova's Roger wireless ecosystem and hearing-aid-side roadmaps materially shape demand for Contacta's loop and RF products.
- Televic Conference: European manufacturer of conference, intercom, and assistive communication systems for government, education, and enterprise venues. Comparable to Contacta's window intercom and hearing-loop driver offerings for government and institutional customers.
Emerging players
- Geemarc: Specialist in amplified phones, alerting devices, and assistive listening accessories for hearing-impaired consumers. Adjacent to Contacta's loop listener, home loop, and counter-loop accessories, with overlap in retail and accessibility channels.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Contacta social profiles
Digital presenceContacta compliance and trust
Trust signalCompliance6 records
Contacta financial estimates
Financial estimateRevenue estimate
Valuation estimate
Contacta leadership team
Management profileNumber of profiles
Contacta funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Contacta M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Contacta
What does Contacta do?
Contacta designs, manufactures, and distributes assistive listening technology hardware for hearing-impaired individuals, including hearing loop drivers and systems, RF and IR wireless transmission systems, and window intercom systems. The company sells through a North American dealer network and offers professional design, installation, training, and maintenance services to support venues such as government facilities, banks, transit systems, theaters, museums, and educational institutions in achieving accessibility compliance.
Is Contacta a public or private company?
Contacta is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Contacta founded?
Contacta was founded in 2008. It employs 1 to 10 people.
Where is Contacta based?
Contacta is headquartered in Holland, United States, in the North America region.
How does Contacta make money?
Two revenue lines are on record. Hardware Sales are the primary driver. The others are professional Services.
Who are Contacta's main competitors?
Direct peers on record are Comfort Audio, Ampetronic, Williams AV, Listen Technologies and Phonic Ear. Broad incumbents are Sennheiser, Bosch Security and Safety Systems, Sonova (Phonak) and Televic Conference. Geemarc is listed as an emerging player.
Does Contacta have an API?
No public API is recorded for Contacta.
What industry is Contacta in?
Contacta's product category is Assistive Listening Technology. Its primary akta.pro industry code is EDAKAIAE, Assistive Listening & Classroom Audio (FM/DM, Soundfield) Systems, with a secondary code of CRACANAL, Hearing Enhancement / Assistive Listening Audio Devices. Its NAICS code is 334220 and its SIC code is 3663.