Marketplace Chaplains

What Marketplace Chaplains does

Marketplace Chaplains is a 501c3 nonprofit corporation headquartered in Plano, Texas, that provides personalized and proactive employee care services to corporate America through dedicated Chaplain Care Teams assigned to each client company location. Founded in 1984 by Gil Stricklin in Dallas, Texas, the organization operates the largest workplace chaplaincy network in the United States, with more than 2,100 chaplains serving 1,583 companies across 6,434 worksites in 62 states and provinces, reaching approximately 1.57 million employees, family members, patients, and residents. Chaplains make regular worksite visits (typically weekly) and provide 24/7/365 confidential support for crisis intervention, grief counseling, stress management, and mental health concerns, with male, female, and ethnically diverse teams maintaining an industry-low average ratio of roughly one chaplain per 200 employees.

The company's service is supported by a proprietary technology stack centered on the MyChap mobile application, which enables employees to contact their assigned Chaplain Care Team 24/7 via phone, text, video chat, or email, and is available on both the App Store and Google Play. Supplementary offerings include a Training Academy built on a Learning Management System with over 100 continuing education modules, a Mental Health and Moral Injury White Paper Series, and the C-Suite Connection Series executive event program. The organization operates regional subsidiaries in Canada (mcaries.ca) and Mexico (mchapmx.com), as well as an adjacent Senior Living Chaplains subsidiary.

Marketplace Chaplains generates revenue through subscription-based, annual contracts sold to corporate clients on a quote basis, with pricing tailored to company size, number of locations, and employee count. The go-to-market motion combines direct enterprise field sales — organized by region through Executive Directors of Expansion covering North, Northeast, Southwest, and East Texas — with inside sales and digital self-service channels. The organization currently reports a leadership team of Jason Brown as President and CEO, Melanie Harder as CFO, John Gibson as Chief of Chaplains, and Jason Burns as Chief Growth Officer.

Name

Marketplace Chaplains

Legal name

Marketplace Chaplains (A 501c3 Non-profit Corporation)

Website

https://mchapusa.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Marketplace Chaplains is a 501c3 nonprofit that provides workplace chaplaincy services to corporate America through dedicated Chaplain Care Teams serving 1,583 companies and 1.57M+ employees across the U.S., Canada, and Mexico, supported by a proprietary MyChap mobile app.

Ownership category

akta.pro rank

Product category

Workplace Chaplaincy Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Facilities Support Management Services (8744), Services-Membership Organizations (8600)

akta.pro primary industry

End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH)

akta.pro secondary industries

Volunteer & Companion Support Services (Hospice Volunteer Programs) (HSABAFAO), Faith-Based Healthcare Ministries (Hospitals, Clinics, Medical Missions) (BPAGAJAH), Faith-Based / Nonprofit Assisted Living Providers (HLADABAH)

Keywords

• Workplace chaplaincy services
• Employee care programs
• Corporate chaplain services
• Employee assistance programs
• Mental health support services

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Employee Chaplain Care Services: Subscription-based employee benefit service provided to corporate clients. Chaplains serve as confidants, supporting employees and their families 24/7 through dedicated Care Teams making regular worksite visits. Service is voluntary for employees and strictly confidential.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Marketplace Chaplains provides personalized, proactive, voluntary, and strictly confidential employee care through dedicated Chaplain Care Teams assigned to each client company location. Chaplains (male, female, and ethnically diverse) make regularly scheduled worksite visits and remain available 24/7/365 via phone, text, video chat, and email through the proprietary MyChap mobile app. Services include crisis intervention, grief counseling, stress management, mental health support, suicide prevention, referrals, and support for employees and their families.

Product overview

Marketplace Chaplains operates as a single, unified workplace chaplaincy service rather than a platform-plus-modules architecture. The core offering is the Chaplain Care Team Services — on-site, personalized, proactive, voluntary, and confidential employee care delivered by trained, diverse chaplains who make regular worksite visits and are available 24/7. This core service is supported by the proprietary MyChap App, which provides mobile 24/7 access via phone, text, video chat, and email. Supplementary offerings include the Mental Health White Paper Series (published research on moral injury, PTSD, stress, and grief), the Professional Chaplain Training Academy (with a Learning Management System and over 100 continuing education modules), and the C-Suite Connection Series (executive events on employee engagement and mental health). Together these form an integrated employee well-being ecosystem combining on-site chaplain presence, digital access, educational resources, and leadership programming.

Differentiator

Problem solved

Functional benefit

Brands

• MyChap App: Proprietary mobile application enabling 24-hour communication via phone, text, video chat, or email to connect with an assigned Chaplain Team member, schedule an appointment, or browse additional resources.
• Chaplain Care Teams

Products and services

• Chaplain Care Team Services Personalized and proactive employee care delivered through dedicated Chaplain Care Teams assigned to each client company location. Teams are male, female, and ethnically diverse; chaplains make regularly scheduled on-site worksite visits (typically weekly) and are available 24/7/365 nationwide and across Canada. Services include crisis intervention, grief counseling, stress management, mental health support, suicide prevention, and referrals. The service is sold as a subscription employee benefit to corporate clients.
• MyChap Mobile App A proprietary mobile application enabling 24-hour communication via phone, text, video chat, or email to connect with an assigned Chaplain Care Team member, schedule appointments, or browse additional resources. Available on the App Store and Google Play. Provided to employees of corporate clients as part of their chaplain services subscription.
• Training Academy A professional chaplain training program combining 5 million hours of workplace chaplaincy experience with a Learning Management System, teaching manuals, videos, and over 100 continuing education modules. Includes mentoring, monthly team meetings, and coaching by Senior Chaplains. Supports the supply and certification of Marketplace Chaplains' chaplain workforce.

Quantifiable outcome

• 50%+ employee utilization rate vs 2-7% for traditional EAPs
• +4 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/marketplace-chaplains

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Marketplace Chaplains