Citicom

What Citicom does

Citicom is a privately held commercial printing company founded in 1985 and headquartered at 2225 Citygate Drive, Suite A, Columbus, Ohio. The company runs an end-to-end print production operation spanning creative design, small-format commercial printing, grand-format signage and graphic fabrication, fabric/dye-sublimation soft signage, digital embellishment, variable data and direct mail, kitting and fulfillment, and a recurring real estate loyalty card program. Underlying production technology centers on UV-cured inkjet sheet-fed presses, a camera-match-equipped inserter for direct-mail accuracy, die-free digital embellishment for foil, metallics, spot UV, and dimensional finishes, and a custom branded eCommerce/digital storefront platform that supports multi-location ordering, real-time proofing, and order history tracking. The service mix addresses corporate/commercial buyers, event organizers, retail/point-of-sale environments, real estate agents, and individual consumers (e.g., personal stationery and wedding invitations).

Citicom serves both B2B and B2C customers from its single Columbus facility, with quote-based pricing for project work supplemented by recurring revenue streams from the Real Estate Loyalty Card subscription (29 cents per card, billed monthly) and ongoing digital storefront service fees. Go-to-market motion is hybrid: a direct sales/account-management model for mid-market and enterprise clients (including via quote requests through the website), walk-in pickup/dropoff for the local Columbus-area customer base, and an eCommerce/storefront layer that turns Citicom into an embedded procurement interface for distributed enterprises. Customer testimonials reference long-tenured staff including Greg, Bob, and the owner Kevin, supporting a relationship-driven, solutions-based positioning.

The company operates with 11-50 employees and reports no external investment, no parent company, and no acquisitions in the available record. Founded-owner and family-style governance is implied by the testimonial-driven storytelling and the recurring referencing of named staff. Geographic scope is stated as Central Ohio / Midwest with no international footprint claim. The technology and product stack — particularly the digital storefront and short-run digital embellishment — are positioned as the primary differentiators versus generic quick-print competitors.

Name

Citicom

Legal name

Citicom

Website

https://citicomprint.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Citicom is a privately held commercial printing company founded in 1985 in Columbus, Ohio. It serves corporate, event, retail, real estate, and individual clients with design, printing, embellishment, signage, direct mail, kitting, and digital storefront services.

Ownership category

akta.pro rank

Product category

Commercial Printing Services

NAICS

Commercial Screen Printing (323113), Converted Paper Product Manufacturing (3222)

SIC

Commercial Printing (2750), Coating, Engraving & Allied Services (3470), Services-Mailing, Reproduction, Commercial Art & Photography (7330)

akta.pro primary industry

Custom Printing & Decoration Services (Screen Print, Embroidery, Laser) (BPAFAMAL)

Keywords

• Commercial printing
• Digital printing
• Graphic design
• Direct mail services
• Signage fabrication

Headquarters

HQ city

Columbus

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Commercial Printing Services: One-time printing services for various formats including small format and grand format printing. Customers pay per job based on specifications, materials, and quantity.
2. Loyalty Card Subscription: Monthly real estate loyalty card program where customers pay per card (29 cents each) for seasonal postcards sent to their clients on a recurring basis.
3. Kitting & Fulfillment Services: Custom handling, assembly, and fulfillment services for brands including light assembly, client/employee appreciation packs, subscription boxes, and large-scale roll-outs.
4. Online Ordering System / Digital Storefront: Custom eCommerce website development and hosting with ongoing service fees for digital storefronts that enable streamlined ordering for multiple locations or departments.
5. Creative Design Services: Design services including logo and brand creation, file setup and formatting, graphic design and layout, available as standalone service or bundled with printing.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Citicom is a commercial printing company that produces small format (business cards, brochures, direct mail) and grand format (signage, banners, vehicle graphics, wall murals) printed materials using UV-cured inkjet technology. It complements production with in-house creative design, digital embellishment (foil, spot UV, dimensional texture), variable data/direct mail processing, custom eCommerce storefronts, kitting & fulfillment, and a recurring Real Estate Loyalty Card subscription program.

Product overview

Citicom is a commercial printing company founded in 1985, offering a comprehensive suite of print production and marketing services. The company operates a unified service model centered on core printing capabilities (Printing, Creative Design, Signs & Graphic Fabrication) supplemented by specialized add-on services (Embellishment, Banners & Soft Signage, Variable Data & Direct Mail, Online Ordering Systems, Kitting & Fulfillment). Their offerings are delivered through an integrated workflow where creative design leads to production, embellishment adds finishing touches, and fulfillment services complete delivery. The Real Estate Loyalty Cards subscription represents a recurring revenue program leveraging their direct mail capabilities. Services range from small format work (business cards, brochures) to grand format installations (wall murals, vehicle wraps), with the Online Ordering Systems enabling enterprise clients to manage decentralized procurement.

Differentiator

Problem solved

Functional benefit

Products and services

• Creative Design Professional creative design services including logo and brand creation, file setup and formatting, graphic design and layout, available standalone or bundled with printing. Aimed at business and individual clients who need design files prepared for production.
• Printing (Small Format) Small format commercial printing using UV-cured inkjet sheet-fed technology for business cards, brochures, posters, marketing materials, direct mail, and promotional items. Sold per job based on specifications, materials, and quantity.
• Signs & Graphic Fabrication Grand format printing and fabrication for trade show displays, vehicle graphics, wall murals, environmental graphics, retail displays, and large-scale signage installations. Targeted at corporate, retail, and event clients.
• Embellishment High-definition digital embellishment applications including metallics, foil, spot UV, embossing, and sculpted dimensional texture added to print projects. Designed to add luxury finishes without expensive dies, enabling very small runs.
• Banners & Soft Signage Fabric printing and soft signage using dye sublimation technology for backwalls, feather flags, backlit fabric, step and repeat banners, outdoor tents, and hanging displays. Aimed at event, trade show, and retail clients.
• Variable Data & Direct Mail Personalized mailing campaign services with 1:1 personalization, variable data printing, data list acquisition, and expert mail processing using a camera match inserter for guaranteed accuracy. Targeted at marketers and real estate agents running recurring mail campaigns.
• Online Ordering Systems (Digital Storefront) Custom branded eCommerce platform enabling multi-location or multi-department ordering with 24/7 access, real-time proofing, and order history tracking. Integrates with kitting and fulfillment. Targeted at enterprise B2B clients managing decentralized procurement.
• Kitting & Fulfillment Custom handling, assembly, and fulfillment services for client and employee appreciation packs, subscription boxes, and large-scale product roll-outs with pick, pack, and distribution capabilities. Designed for brands needing post-print assembly and distribution.
• Real Estate Loyalty Cards Monthly loyalty card subscription program for real estate agents featuring seasonal postcards with personalized photo and contact information and a calendar of local events, priced at 29 cents per card with multiple service levels from hands-on to fully hands-off including post office drop-off.

Quantifiable outcome

• State of the art inserter with Camera Match technology for guaranteed accuracy
• +1 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Cimpress (Vistaprint): Parent of Vistaprint and a portfolio of web-to-print and mass-customization brands. Directly comparable to Citicom across small-format commercial printing, signage, and direct mail, but operating at vastly greater scale and serving national/international markets.
• FedEx Office: National retail printing chain offering document printing, signs, banners, and direct mail services. Overlaps with Citicom across small-format and large-format print, signage, and basic direct mail, but with a different go-to-market (retail vs. solutions-led).

Direct peers

• AlphaGraphics: Franchise-based commercial printing and signage network offering design, print, and marketing services to SMB and mid-market clients. Closely comparable service mix (digital printing, signs, direct mail) and customer segments to Citicom.
• FASTSIGNS: Franchise network specializing in signs, graphics, and visual communications including grand format printing and fabric/soft signage. Highly comparable on the large-format and signage side of Citicom's offering.
• SpeedPro Imaging: National large-format and grand-format printing franchise serving B2B customers with vehicle wraps, trade show graphics, and signage. Directly comparable on Citicom's signs & graphic fabrication and banners & soft signage lines.
• 4over: Trade printing platform offering commercial print, large format, and specialty print to resellers and businesses. Comparable on small-format and large-format production, though 4over is primarily a web-based trade shop rather than a solutions-led local partner.
• Shapco Printing: Mid-market commercial printer offering digital and offset printing, direct mail, kitting, and fulfillment. Closely comparable end-to-end service model and customer base to Citicom.

Emerging players

• MOO: Online commercial printing brand (now part of The MOO Group/Moore) specializing in premium business cards, marketing materials, and short-run custom print. Comparable to Citicom in digital short-run printing and high-end finishing.
• Sirius Print Solutions: Smaller commercial printing and direct mail provider offering variable data printing, mailing, and kitting services. Comparable on direct mail and kitting & fulfillment lines of Citicom's offering.

Regional players

• The Printing House (TPH): Canadian commercial printing chain with retail and production locations offering business printing, signs, and direct mail. Comparable service mix to Citicom but focused on the Canadian market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/citicomprint
• YouTubeyoutube.com/channel/UCghpaOuSjcCyRpdldfTq_KA
• Facebookfacebook.com/citicomprint
• LinkedInlinkedin.com/company/citicom-print
• Instagraminstagram.com/citicomprint

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Citicom