sfG Software
sfG Software Ltd is an Inverness-based Scottish IT services firm providing managed IT support, Microsoft 365, cybersecurity, Wi-Fi, bespoke software development, and three SaaS products (MentorNet, CoachNet, Scope) to SMBs across the Highlands and Islands of Scotland.
- Company typePrivate
- Founded2010
- HeadquartersInverness, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What sfG Software does
sfG Software Ltd is a privately held Scottish IT services and software development company headquartered in Inverness, founded in January 2010 and operating under the brand identity "small, friendly Giant." The company delivers managed IT support, Microsoft 365 implementation, cybersecurity, Wi-Fi/networking, and bespoke software development to small and medium-sized businesses across the Highlands and Islands of Scotland, with selective UK and international SaaS customers. Its customer base spans hospitality, healthcare, education, financial services, tourism, retail, and the nonprofit sector, with named clients including Jacobite Cruises, Highland Hospice, Eden Court Theatre, CairnGorm Mountain, and the University of Liverpool.
sfG Software has built a portfolio of three proprietary SaaS products — sfG MentorNet (a mentoring programme management platform co-developed with youth charity Day1 in 2013), sfG CoachNet (a coaching programme management system), and sfG Scope (a job management workflow tool launched around 2019) — all delivered through monthly subscription pricing. The underlying technology stack is Microsoft-centric: .NET, C#, SQL Server, ASP.NET MVC, Azure DevOps, and Microsoft 365. The company holds multiple Microsoft Silver Competencies (including Small and Midmarket Cloud Solutions), Sage Business Partner accreditation (the only such partner in the Highlands), ESET Silver Partner status, and DrayTek Advanced Networking Partner certification, plus Cyber Essentials Plus certification achieved in 2018.
The business model combines recurring monthly IT support retainers with subscription SaaS revenue and project-based professional services for bespoke development and Wi-Fi installations. Go-to-market is sales-led and community-led: a small local team in Inverness (12 employees as of 2021) engages customers via phone, email, website contact, and site visits, while "almost all new business" is sourced through referrals from existing clients. The company is founder-led by Managing Director David Garvie, with no disclosed external investment, funding rounds, or institutional shareholders.
sfG Software firmographics
Firmographics- Name
- sfG Software
- Legal name
- sfG Software Ltd
- Website
- https://sfgsoftware.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- sfG Software Ltd is an Inverness-based Scottish IT services firm providing managed IT support, Microsoft 365, cybersecurity, Wi-Fi, bespoke software development, and three SaaS products (MentorNet, CoachNet, Scope) to SMBs across the Highlands and Islands of Scotland.
- Ownership category
- akta.pro rank
sfG Software industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Custom Computer Programming Services (541511), Software Publishers (513210), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming Services (7371), Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Knowledge Management & KCS Programs (BPAEAJAJ)
- akta.pro secondary industry
- Cybersecurity Operations Outsourcing (SOC / SecOps) (BPAEAMAG)
Keywords
Where sfG Software is headquartered
LocationHeadquarters
- HQ city
- Inverness
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
sfG Software business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- IT Support Services: Monthly retainer model providing ongoing IT support including help desk, remote monitoring, server and desktop support, network management, backup and disaster recovery services.
- SaaS Products: Software-as-a-Service products (MentorNet, CoachNet, Scope) delivered through monthly subscription payments with updates, maintenance, and support included.
- Bespoke Software Development: Custom software development for businesses including web applications, mobile apps, desktop applications, and system integrations. One-off projects tailored to client requirements.
- Wi-Fi and Networking Solutions: Professional Wi-Fi installation, setup, maintenance and support services for businesses.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | SaaS products with monthly subscription payments |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
sfG Software product offering
Product offeringCore offering
sfG Software provides managed IT support (help desk, remote monitoring, server/desktop support, networking, backup, and disaster recovery) and bespoke software development to small and mid-sized businesses in the Highlands and Islands. The company also develops and sells its own SaaS products — sfG MentorNet (mentoring platform), sfG CoachNet (coaching platform), and sfG Scope (job management software) — via monthly subscriptions to universities, charities, and businesses.
Product overview
sfG Software offers a portfolio of SaaS (Software-as-a-Service) products alongside IT support and software development services. Their core product line includes sfG MentorNet (a supported mentoring platform for universities, charities, and businesses), sfG CoachNet (a comprehensive coaching platform), and sfG Scope (job management software). These products are delivered through monthly subscription payments and are designed to be easy to use while meeting organizational needs. The company also provides custom software development, IT support, Wi-Fi solutions, and cybersecurity services to businesses in the Highlands and beyond.
Differentiator
Problem solved
Functional benefit
Brands
- sfG MentorNet: A supported mentoring platform used by universities, charities, and businesses globally. Provides tools to reduce admin time, match mentors with mentees, increase engagement and communication, and report on mentoring programme success.
- sfG CoachNet
- sfG Scope
Products and services
- sfG MentorNet Supported mentoring platform used by universities, charities, and businesses to manage mentoring programmes, reduce admin time, match mentors with mentees, track engagement, and report on programme outcomes.
- sfG CoachNet Secure online coaching platform that enables administrators to streamline administrative tasks, pair coaches with coachees, enhance engagement and communication, and generate reports on coaching programme outcomes.
- sfG Scope Job management software designed to help businesses manage jobs, streamline operations, and handle workflow management tasks.
- Managed IT Support Monthly retainer managed IT support service for businesses covering help desk, remote monitoring, server and desktop support, network management, backup and disaster recovery, delivered by a local Inverness-based team.
- Bespoke Software Development Custom software development for businesses including web applications, mobile apps, desktop applications, and system integrations as one-off projects tailored to client requirements.
- Business Wi-Fi and Networking Solutions Professional Wi-Fi installation, setup, maintenance, and support services for businesses, delivered as a DrayTek Advanced Networking Partner, including free full Wi-Fi audits.
Quantifiable outcome
- Staff training prevented Black Basta ransomware attack by recognising social engineering tactics
Companies that use sfG Software
Customer profileNamed customers12 records
Segments4 records
Ideal customer profiles4 records
sfG Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
sfG Software partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Sage (via Software-123 partnership with Andrew Callanan)coresfG Software was awarded the prestigious Sage Business Partner accreditation, being the only IT company in the Highlands with this status. They can sell, install and support Sage financial software. The partnership includes an exclusive arrangement with Andrew Callanan of Software-123, a qualified accountant with 10 years of accounting solutions experience in the Highlands.
- MicrosoftcoreMicrosoft Partner with multiple Silver Competencies including Small and Midmarket Cloud Solutions. Certified to implement and support Microsoft 365, Azure, and other Microsoft cloud services. Also member of Microsoft Cloud Accelerate Program.
Scale indicators3 records
Recent moves8 records
Expansion highlights5 records
sfG Software competitors and assessment
Company assessmentMarket position
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
sfG Software social profiles
Digital presencesfG Software compliance and trust
Trust signalCompliance1 record
sfG Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
sfG Software leadership team
Management profileNumber of profiles
Profiles3 records
sfG Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
sfG Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about sfG Software
What does sfG Software do?
sfG Software provides managed IT support (help desk, remote monitoring, server/desktop support, networking, backup, and disaster recovery) and bespoke software development to small and mid-sized businesses in the Highlands and Islands. The company also develops and sells its own SaaS products — sfG MentorNet (mentoring platform), sfG CoachNet (coaching platform), and sfG Scope (job management software) — via monthly subscriptions to universities, charities, and businesses.
Is sfG Software a public or private company?
sfG Software is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was sfG Software founded?
sfG Software was founded in 2010. It employs 1 to 10 people.
Where is sfG Software based?
sfG Software is headquartered in Inverness, United Kingdom, in the Europe region.
How does sfG Software make money?
Four revenue lines are on record. IT Support Services are the primary driver. The others are saaS Products, bespoke Software Development and wi-Fi and Networking Solutions.
Does sfG Software have an API?
No public API is recorded for sfG Software.
What industry is sfG Software in?
sfG Software's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAJ, Knowledge Management & KCS Programs, with a secondary code of BPAEAMAG, Cybersecurity Operations Outsourcing (SOC / SecOps). Its NAICS code is 541511 and its SIC code is 7371.