Hestia

What Hestia does

Hestia is a London-based registered charity (Charity No. 294 555) and company limited by guarantee, founded in 1970, providing crisis support services to adults and children across London and the South East of England. Its operating footprint includes 26 domestic abuse refuges across 8 London boroughs and 13 community-based mental health crisis and recovery hubs spanning 17 boroughs, making it the largest provider of community-based mental health crisis alternatives in London. The organisation additionally delivers modern slavery safe houses, criminal justice rehabilitation, homelessness prevention, young people's services, and employment support through its Twining-Hestia partnership. In 2025 it was first to place Child Wellbeing Practitioners within domestic abuse refuges.

Name

Hestia

Legal name

Hestia

Website

https://hestia.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Hestia is a London-based charity providing domestic abuse refuges, mental health crisis hubs, modern slavery response, and digital support tools to adults and children in crisis across London and the South East of England.

Ownership category

akta.pro rank

Product category

Crisis Support Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGAEAH)

akta.pro secondary industries

Domestic Violence & Abuse Support Services (BPAGAEAD), Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Domestic abuse support
• Mental health crisis services
• Modern slavery response
• Refuge accommodation
• Trauma-informed care

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Individual Donations: Charitable donations from individuals supporting specific appeals such as Summer Starts Here, Be You (domestic abuse recovery), Mental Health, Domestic Abuse, and Modern Slavery. One-time and recurring donation options available with suggested amounts.
2. Corporate Partnerships: Corporate partnerships with companies including Tokio Marine, Triple Point, RPC, Sykes & Sons, Kingfisher, and Ashurst who sponsor volunteer awards and employee fundraising initiatives.
3. Government/NHS Commissioning: Services commissioned by NHS trusts including West London NHS Trust (mental health Safe Spaces), Central and North West London NHS Foundation Trust (The Coves), and NELFT (Waltham Forest Beacon).
4. Legacies and Wills: Gifts in wills through free will-writing service partnership with Farewill, enabling supporters to leave legacies to support people in crisis.
5. Fundraising Events: Revenue from fundraising events including London Landmarks Half Marathon, HOKA Hackney Half, Hampton Court Palace Half Marathon, and Race 4 Safety challenges.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Hestia is a London-based charity providing crisis support services for adults and children experiencing domestic abuse, modern slavery, mental health crises, homelessness, and complex needs. The organization operates 26 domestic abuse refuges across 8 London boroughs, 13 community-based mental health crisis hubs across 17 boroughs, modern slavery safe houses, and digital tools including the Bright Sky app and Online Safe Spaces portal. Services are free at the point of access and delivered by paid staff and 1,300+ volunteers.

Product overview

Hestia is a London-based charity providing crisis support services through multiple interconnected programs. The organization operates a portfolio of services organized around four core areas: domestic abuse support (including refuges, community-based support, the Bright Sky app, Online Safe Spaces portal, and employer support programs), modern slavery response (safe houses and outreach), mental health services (crisis sanctuaries, Safe Spaces/Recovery Hubs/Coves across 17 London boroughs), and specialized support for employment, homelessness, young people, and criminal justice. Key digital products include the Bright Sky mobile app and Online Safe Spaces portal. The organization also delivers prevention programs through the Everyone's Business employer initiative and the #SupportIsATeamSport campaign. Hestia operates as a multi-service charity rather than a technology platform, with services delivered through partnerships with NHS trusts, local authorities, and corporate partners.

Differentiator

Problem solved

Functional benefit

Brands

• Twining-Hestia: Employment support services for people struggling with mental health challenges across London, delivered in partnership with Twining Enterprise.
• Bright Sky
• UK SAYS NO MORE
• Everyone's Business
• Respond to Abuse Advice Line
• Safe Spaces

Products and services

• Domestic Abuse Support Services Comprehensive refuge accommodation, community outreach, and recovery services for adults and children fleeing domestic abuse, including 26 refuges across 8 London boroughs and the Child Wellbeing Practitioners in Refuges programme.
• Modern Slavery Response Specialist support for victims of modern slavery, including safe house accommodation, casework, advocacy, and outreach across London, Surrey and Sussex, rated 'Outstanding' by inspectors.
• Mental Health & Wellbeing Services Community-based mental health crisis support including 13 mental health crisis hubs across 17 London boroughs, the Camden Crisis Sanctuary, and Waltham Forest Beacon. Provides short-term crisis support, advocacy, recovery coaching, and access to clinical and therapeutic services.
• Bright Sky App A free mobile app providing information and support for anyone experiencing domestic abuse or worried about someone they know, with directory of local services and quick links to a 24-hour helpline.
• Online Safe Spaces Portal A discreet widget that can be embedded on partner websites to help people experiencing domestic abuse quickly and safely access help, information, and support services, live since 2020.
• Respond to Abuse Advice Line A confidential advice line for professionals and employers seeking expert guidance on handling disclosures of domestic abuse and supporting affected employees, including pregnant women and HR managers.
• Employment Support - Twining-Hestia Individual Placement and Support (IPS) Individual Placement and Support service supporting people experiencing mental ill-health to find and retain competitive employment, delivered by Twining Enterprise in partnership with Hestia.
• Criminal Justice Services Custody-based and community-based support services for individuals in contact with the criminal justice system, including Court Advocacy and resettlement support.
• Homelessness Prevention Crisis and preventative services for people at risk of or experiencing homelessness, delivered through outreach and community support in London boroughs.
• Young People's Services Specialist support for children and young people affected by domestic abuse, including the Summer Play Scheme, youth engagement, and Child Wellbeing Practitioners based in refuges.
• Waltham Forest Beacon An adult mental health crisis recovery hub in Waltham Forest providing alternative support to A&E for people experiencing mental health crisis, working alongside statutory services.
• West London Mental Health Safe Spaces Out-of-hours mental health crisis safe spaces in West London providing adult crisis support for Londoners experiencing mental distress, offering immediate, non-clinical alternative support.
• Camden Crisis Sanctuary An adult crisis recovery hub providing crisis support to residents of Camden experiencing mental health crisis, in partnership with the NHS and Camden Council.
• Child Wellbeing Practitioners in Refuges A specialist service embedding Child Wellbeing Practitioners in refuges to support children and families impacted by domestic abuse, launched February 2025.
• Domestic Abuse and Sexual Harassment Training Professional training delivered by Hestia for organisations and employers on domestic abuse and sexual harassment awareness, response, and workplace support.

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Nationwide Building SocietycoreStrategic or Co-development Partner · 16 June 2026Nationwide has expanded Safe Spaces for domestic abuse survivors to 42 Virgin Money branches, bringing the total network to 475 confidential safe spaces across UK branches. Nationwide champions Hestia's 'Support Is A Team Sport' campaign during the World Cup to raise awareness of abuse signs during high-risk periods.
• West London NHS TrustcoreStrategic or Co-development Partner · 2 April 2026West London NHS Trust commissioned Hestia to deliver mental health Safe Spaces in Ealing, Hammersmith & Fulham, and Hounslow. The trust provides continued commitment to supporting people in mental health crisis, with Hestia delivering 3 new Safe Spaces in West London.
• imabicoreStrategic or Co-development Partner · 9 October 2025imabi's Travel Guardian App and website now hosts Hestia and UK SAYS NO MORE's Online Safe Spaces portal. Through this collaboration, Safe Spaces are directly accessible via the app and website, enabling people to find safe spaces near them through imabi's Noticeboard feature while traveling.
• RefugecoreStrategic or Co-development PartnerPartnership with domestic abuse charity Refuge for the Safe Spaces initiative, providing confidential support across banking branches nationwide.
• Central and North West London NHS Foundation Trust (CNWL)coreStrategic or Co-development PartnerCNWL re-commissioned Hestia to deliver The Coves across Harrow, Hillingdon, Brent, Westminster, and Kensington and Chelsea. Hestia has delivered these services since 2020, supporting nearly 5,000 residents last year.
• NELFT NHS TrustcoreStrategic or Co-development PartnerPartnership with NELFT to deliver Waltham Forest Beacon, a new community mental health support service for adults aged 18 and over. The service was named by service users and provides face-to-face support in evenings and weekends.
• FarewillminorStrategic or Co-development PartnerFree will-writing service partnership enabling supporters to leave gifts in their wills to Hestia, supporting people in crisis and trauma.
• Royal Mail GroupcoreStrategic or Co-development PartnerRoyal Mail Group partnered with Hestia to launch Online Safe Spaces in 2020, providing a portal of information and resources on company websites for people experiencing domestic abuse.
• Thames WaterminorStrategic or Co-development PartnerNational website hosting Online Safe Space widget in footer, ensuring support is always available to customers experiencing domestic abuse.
• Network RailminorStrategic or Co-development PartnerNational website hosting Online Safe Space widget, making support accessible to rail travelers experiencing domestic abuse.
• South-East London Social Work Reform PartnershipminorStrategic or Co-development PartnerHestia is proud to be part of South-East London Social Work Reform Partnership, working alongside the Teaching Partnership with Greenwich University, Kent University, Lambeth and Bexley Local Authorities for student placements.

Scale indicators15 records

Recent moves9 records

Expansion highlights8 records

Broad incumbents

• Mind: UK's leading mental health charity providing information, support, and local Mind network services. Comparable to Hestia's mental health crisis hub portfolio, though Mind operates across all 120+ local Minds nationally rather than community-based walk-in hubs.
• British Red Cross: UK arm of the international humanitarian network providing crisis support, refugee services, and emergency response. Comparable as a large-scale crisis and complex-needs service provider with NHS and government partnerships.
• Shelter: UK national housing charity providing advice, homelessness services, and policy campaigns. Comparable as a London-focused housing/homelessness service provider with parallel crisis support infrastructure.
• Samaritans: UK mental health charity providing confidential emotional support via a 24/7 helpline and outreach. Comparable to Hestia's mental health crisis and safe-space model as parallel UK providers of non-clinical crisis alternatives.
• Women's Aid: National federation coordinating domestic abuse services across the UK. Comparable to Hestia's domestic abuse refuge network and policy campaigns; broader national footprint but limited direct service delivery compared with Hestia.

Direct peers

• Catch22: UK social business delivering multi-service support including criminal justice, mental health, and youth services. Comparable as a multi-service non-profit operating commissioned services across London and the South East with overlapping service categories.
• St Mungo's: London-based charity supporting people experiencing homelessness and rough sleeping with recovery, hostel, and outreach services. Direct comparable to Hestia's homelessness, mental health, and community-based floating support offerings in London.
• Home Group: UK housing association and supported living provider delivering homelessness, mental health, and complex needs services. Comparable as a commissioned social-services provider operating residential and community programs across London and the South East.
• Unseen (Modern Slavery Helpline): UK charity running the Modern Slavery & Exploitation Helpline and survivor support services. Direct comparable to Hestia's Modern Slavery Response service in terms of victim identification, safe house, and outreach operating model.
• Refuge: UK's largest domestic abuse charity operating refuges and the National Domestic Abuse Helpline. Directly comparable as a national provider of domestic abuse services and co-partner with Hestia in the Safe Spaces banking initiative.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hestia1970
• YouTubeyoutube.com/channel/UChHbRAHIwFwPL5hk8dBjPWg
• Facebookfacebook.com/hestia1970
• LinkedInlinkedin.com/company/hestiacharity
• Instagraminstagram.com/hestia_charity/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hestia