San Dimas Community Hospital

What San Dimas Community Hospital does

San Dimas Community Hospital (SDCH) is a 101-bed community hospital located at 1350 W. Covina Boulevard in San Dimas, California, founded in 1971 and operated as a member of Prime Healthcare — a strategic operating parent with more than 40 hospitals across 14 states. The hospital delivers a full-service acute care portfolio including a 24/7 emergency department (with Geriatric-Accredited ED designation), a Primary Stroke Center, orthopedic surgery including joint replacement under the Medicare CJR model, cardio-pulmonary services, gastrointestinal services, robotic-assisted surgery, advanced diagnostic imaging, rehabilitation, and a Graduate Medical Education residency program. It serves approximately 11 communities across the San Gabriel Valley, including San Dimas, La Verne, Glendora, Covina, West Covina, Azusa, Diamond Bar, Walnut, Pomona, Claremont, and Ontario.

The hospital's technology stack is anchored by Epic's MyChart patient portal for records, scheduling, and provider messaging, complemented by FastTrackCare — an internally developed online and SMS-based ER arrival time reservation system accessible via web or by texting "ER Now" to (909) 298-1829. Patient-facing integrations also include Steer Health (reviews), CareCredit (financing), California's MyTurn (vaccine scheduling), and a Price Transparency Estimator tool. The hospital publishes its standard charges in machine-readable JSON format and offers a Financial Assistance Program covering patients up to 450% of the Federal Poverty Level.

The business model is diversified across fee-for-service patient care reimbursed by Medicare, Medi-Cal, multiple commercial payers (Aetna, Anthem Blue Cross, Blue Shield of CA, Cigna, Health Net, LA Care, Molina, UHC, Tricare), and self-pay, with supplemental revenue from the GME program via CMS graduate medical education funding. Go-to-market is direct-to-consumer/community-based, with patient acquisition through the ED, physician referrals, online scheduling, community outreach, and a multi-channel social media presence. CJR bundled-payment arrangements with Valley Orthopedic Associates and independent orthopedic surgeons represent the only formal B2B-style clinical partnerships. The hospital carries multiple sustained quality accreditations, including nine consecutive Leapfrog Straight A's (2018-2023), IBM Watson Health 100 Top Hospital, Women's Choice Award, Healthgrades Patient Safety Excellence Award, and Lown Institute A-Grade for Social Responsibility.

Name

San Dimas Community Hospital

Legal name

San Dimas Community Hospital

Website

https://sandimashospital.com

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

251–500 employees

Short description

San Dimas Community Hospital is a 101-bed acute care community hospital in San Dimas, California, operated as part of Prime Healthcare's 40-hospital network. It delivers 24/7 emergency, orthopedic, stroke, robotic surgery, and senior care services to 11 San Gabriel Valley communities.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (6221)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Emergency medical services
• Orthopedic surgical services
• Stroke care services
• Community hospital care
• Geriatric emergency care

Headquarters

HQ city

San Dimas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Primary revenue from medical services provided to patients including emergency care, surgical procedures, diagnostic services, and inpatient/outpatient care. Revenue from government payers (Medicare, Medi-Cal), commercial insurance, and self-pay patients.
2. Graduate Medical Education: GME program providing medical education and training, potentially receiving CMS funding for residency programs

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

San Dimas Community Hospital operates as a 101-bed acute-care community hospital delivering a full range of inpatient, outpatient, and 24/7 emergency services to residents of the San Gabriel Valley. Its core clinical offerings include emergency medicine with geriatric accreditation, an Advanced Primary Stroke Center, orthopedic surgery (including Medicare CJR joint replacement), cardio-pulmonary care, surgical services (including robotic-assisted surgery), rehabilitation, senior care, diagnostic imaging, gastrointestinal services, and lung cancer screening, supported by a Graduate Medical Education residency program. Patient-facing digital tools such as FastTrackCare (online/ER reservation) and the MyChart patient portal (Epic) enable scheduling and access to health information.

Product overview

San Dimas Community Hospital is a 101-bed community hospital providing comprehensive healthcare services as part of the Prime Healthcare system. The hospital offers a portfolio of clinical services including emergency medicine, orthopedics, stroke care, cardiology, surgery, and rehabilitation. Key patient-facing products include FastTrackCare (online ER reservation system), MyChart patient portal (Epic-powered), and Financial Assistance Program. Services are delivered through specialized centers for orthopedics, stroke, cardio-pulmonary care, and senior care with geriatric accreditation.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Department Services 24/7 emergency department delivering critical care for all ages with Geriatric-Accredited Emergency Department designation and FastTrackCare arrival reservation.
• Orthopedic Center Services
• Advanced Primary Stroke Center
• Cardio-Pulmonary Services
• Surgical Services
• Rehabilitation Services
• Robotic Surgery
• Senior Care Services
• Diagnostic Services
• Lung Cancer Screening
• Gastrointestinal Services
• Graduate Medical Education (GME) Program
• FastTrackCare
• MyChart Patient Portal
• Financial Assistance Program

Quantifiable outcome

• Leapfrog Straight A's for patient safety 2018-2023 (9 consecutive years)
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Prime HealthcarecoreStrategic or Co-development PartnerSan Dimas Community Hospital is a proud member of Prime Healthcare, one of the nation's leading health systems with more than 40 hospitals in 14 states. The partnership provides access to system-wide best practices, quality improvement programs, and shared resources.
• Valley Orthopedic AssociatescoreStrategic or Co-development PartnerCJR (Comprehensive Care for Joint Replacement) collaborator for hip and knee replacement care coordination. Includes Dr. Michael Puniak, Dr. Paul Bouz, and Dr. William Hanes at 1334 W Covina Blvd, San Dimas, CA 91773.
• Dr. Richard MalinickminorStrategic or Co-development PartnerCJR collaborator for joint replacement care coordination at 1125 Via Verde, San Dimas, CA 91773.
• CareCreditminorChannel Partner/ Reseller/ DistributorHealthcare financing partner offering payment plans for medical expenses not covered by insurance.
• Health Consumer AllianceminorImplementation/ SI/ Consulting PartnerResource partner helping patients understand billing, payment processes, Covered California, and Medi-Cal Presumptive Eligibility. Free assistance available.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Kaiser Permanente: Integrated payer-provider system with major facilities across the San Gabriel Valley and broader Southern California. Indirectly comparable as a healthcare delivery operator regionally, though its closed-network model and integrated payer-provider structure differ from San Dimas' open community hospital model.

Broad incumbents

• HCA Healthcare: Largest for-profit hospital operator in the US with broad geographic presence including California facilities. Indirectly comparable as a system-level community and acute care operator with similar revenue model dynamics.
• Prime Healthcare: Parent company and 40+ hospital national health system. Operates as the broader incumbent for the San Dimas asset, providing capital, shared services, and quality infrastructure across its 14-state portfolio.
• Tenet Healthcare: Major multi-state for-profit hospital operator with acute care and outpatient facilities. Comparable at the corporate operations level as a publicly-traded community hospital owner, though with much larger scale and broader service portfolio.

Direct peers

• Chino Valley Medical Center: Prime Healthcare sister hospital in nearby Chino, CA delivering similar community hospital services at comparable scale. Comparable service catalog, patient mix, and operational profile under the same parent system.
• Montclair Hospital Medical Center: Prime Healthcare sister hospital in the same broader region, providing a comparable community hospital service mix including emergency care, orthopedics, and general medical/surgical services. The closest operational peer within the Prime system.
• San Antonio Regional Hospital: Non-profit community hospital in Upland, CA serving the same Inland Empire/San Gabriel Valley region with comparable emergency, orthopedic, and primary care services. Direct geographic competitor for outpatient and inpatient volume.
• Emanate Health: Regional health system operating Queen of the Valley, Foothill Presbyterian, and Inter-Community hospitals in the San Gabriel Valley. Directly competes for the same patient population across emergency, inpatient, and outpatient services.
• Pomona Valley Hospital Medical Center: Major community hospital in the same San Gabriel Valley/Inland Empire region serving overlapping populations. Comparable in community hospital focus, emergency services, and stroke/orthopedic specialties, but operates at larger scale as an independent regional medical center.
• Glendora Community Hospital: Direct community hospital peer in the same San Gabriel Valley geography and also operating under Prime Healthcare. Provides a near-identical service mix of emergency, orthopedics, and inpatient care, making it the most directly comparable peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/SanDimasHosp
• Facebookfacebook.com/sandimashospital
• LinkedInlinkedin.com/company/san-dimas-community-hospital
• Instagraminstagram.com/sandimascommunityhospital

Compliance15 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about San Dimas Community Hospital