What Capita Asset Services does

Capita Asset Services operates in the market as MUFG Pension & Market Services, a wholly-owned subsidiary of Mitsubishi UFJ Financial Group (MUFG) headquartered in Tokyo with 360+ years of group history. The firm runs two integrated business lines: MUFG Retirement Solutions, a global pension administrator safeguarding approximately $970 billion in assets on behalf of clients and serving around 12.8 million members worldwide; and MUFG Corporate Markets, which provides shareholder management, share and unit registry (transfer agency), proxy solicitation, investor relations, custody, fund services, employee share plans, and corporate governance advisory. The combined business employs 6,500+ people across 30+ locations in Australia, Europe, Hong Kong, India, Ireland, the Middle East, New Zealand, South Africa, and the UK & British Islands, serving 6,000+ institutional clients including FTSE 350 companies and large pension and superannuation funds.

The company's core technology is a modular, platform-plus-modules architecture. MUFG Corporate Markets operates miraqle (an investor relations CRM for shareholder analysis and stakeholder engagement), Investor Centre, Vote+ (proxy solicitation and voting), and Virtual Meetings. MUFG Retirement Solutions is built on the aurora Retirement Platform, supported by Retire360 (member self-service), lucra (employer-facing administration), and underlying prisma (security), aperture (administration), lumina (member experience), and spectra (data and analytics). The technology is positioned as digital-first, but the input provides no disclosed AI/ML capabilities, patents, or API surface.

Revenue is generated through five primary streams: registry and transfer agency (per-transaction and per-record fees with annual maintenance charges), pension administration (per-member fees, asset-under-management percentages, and platform licensing), corporate governance and secretarial services (retainer and project-based fees), trustee and custody services (transaction and asset-based fees), and proxy solicitation and investor relations (per-engagement and retainer billing). Pricing is quote-based, customized by client size, asset volumes, member counts, and transaction complexity, with annual enterprise contracts. Distribution is direct enterprise sales through regional offices and dedicated account management teams targeting large corporations, pension funds, and financial institutions.

Name

Capita Asset Services

Legal name

MUFG Pension & Market Services

Website

https://capitaassetservices.com

Company type

Private

Founded year

2013

Operating status

Operating

Short description

MUFG Pension & Market Services (operating as Capita Asset Services) is a global, MUFG-owned provider of pension administration and corporate market services, safeguarding approximately $970 billion in assets for 12.8 million members across 6,000+ institutional clients in nine regions.

Ownership category

akta.pro rank

Product category

Pension Administration and Corporate Markets Services

NAICS

Pension Funds (525110), Trusts, Estates, and Agency Accounts (525920), Funds, Trusts, and Other Financial Vehicles (525)

SIC

Security & Commodity Brokers, Dealers, Exchanges & Services (6200), Finance Services (6199)

akta.pro primary industry

Digital/Hybrid Robo-Wealth & Retirement Advisory (FSAEABAK)

Keywords

• Pension administration
• Shareholder registry
• Corporate governance services
• Investor relations platform
• Trustee custody services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Registry and Transfer Agency Services: Shareholder management and unit registry services for listed companies, ETFs, and funds. Revenue generated through per-transaction fees, per-record fees, and annual maintenance charges.
2. Pension Administration Services: Comprehensive pension and retirement administration services for organizations. Revenue generated through per-member fees, asset-under-management percentages, and platform licensing.
3. Corporate Governance and Secretarial Services: Company secretarial, governance advisory, and administration services. Typically billed as retainer fees or project-based engagements.
4. Trustee and Custody Services: Custody, escrow, and trustee services for employee share trusts and corporate transactions. Revenue from transaction fees and asset-based fees.
5. Proxy Solicitation and Investor Relations Services: Proxy solicitation, M&A advisory, activism defense, and investor relations support. Billed per engagement or as retainer services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Capita Asset Services (operating as MUFG Pension & Market Services) provides pension administration, shareholder registry, corporate governance, investor relations, proxy solicitation, and trustee and custody services to large corporations, pension funds, and financial institutions globally. The company operates two integrated businesses — MUFG Retirement Solutions (pension administration, ~$970 billion in assets under administration, 12.8 million members) and MUFG Corporate Markets (shareholder management, registry, fund services, employee share plans, custody) — delivered through proprietary digital platforms including miraqle, prisma, aperture, lumina, spectra, aurora, Vote+, and Virtual Meetings.

Product overview

MUFG Pension & Market Services operates as a platform-plus-modules architecture through two integrated businesses: MUFG Corporate Markets and MUFG Retirement Solutions. MUFG Corporate Markets provides issuer-centric services including shareholder management, registry, proxy solicitation, and investor relations platforms (miraqle CRM, Investor Centre, Vote+, Virtual Meetings). MUFG Retirement Solutions delivers pension administration through its aurora Retirement Platform with component modules including Retire360 and lucra Employer Platform, supported by security and data infrastructure via prisma Security Platform, aperture Administration Platform, lumina Experience Platform, and spectra Data Platform. The company serves approximately 6,500 clients globally with 6,500+ employees across 30+ locations.

Differentiator

Problem solved

Functional benefit

Brands

• MUFG Retirement Solutions: Global leader in pension services, safeguarding approximately $970 billion in assets on behalf of clients, serving around 12.8 million members worldwide.
• MUFG Corporate Markets

Products and services

• Registry Services
• Fund Services
• Share Plans
• Corporate Governance
• Investor Relations
• Proxy Solicitation
• Trustee and Custody
• Insolvency and Class Actions
• Pension Administration Services

Quantifiable outcome

• Ranked No. 1 Registrar in 2024 and 2025 by Capital Analytics UK Share Registrars Benchmarking Survey
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Two partnerships are on record, tiered premier partner and core.

• Sydney Swanspremier partnerGTM or Marketing Partner · 1 January 2025Premier Partner of the Sydney Swans AFL team. The partnership focuses on community engagement and brand visibility in Australia, positioning MUFG Pension & Market Services as a community-oriented financial services provider. The partnership is described as 'Kicking every goal for a brighter future.'
• ElectricSupercoreStrategic or Co-development PartnerAppointed as administration partner for ElectricSuper, providing comprehensive pension administration services. This represents a core strategic partnership for MUFG Retirement Solutions in the Australian superannuation market.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Computershare: Largest global transfer agent, share registrar, and employee share plan administrator; operates UK Investor Services, Employee Share Plans, and Corporate Trust — the most direct global competitor to MUFG Corporate Markets' registry and shareholder services.
• Equiniti: UK-headquartered share registrar and employee share plan administrator serving the FTSE 350; competes head-to-head with MUFG PMS for UK share registration, corporate actions, and share scheme mandates.
• Link Group: Australian-origin fund administration and wealth management business (now owned by Mitsubishi HC Capital); is the closer relative legacy of MUFG's pension/corporate markets business and a direct peer in superannuation/pension administration and unit registry.

Broad incumbents

• SS&C Technologies: Global financial services software and services provider spanning transfer agency, fund administration, and wealth management; competes with MUFG PMS in fund/transfer agency and pension administration, especially via acquired DST/GlobeTax capability.
• Citi (Issuer Services): Global custodian and issuer services franchise covering transfer agency and depositary services for international issuers; broad incumbent competing for cross-border share registration mandates.
• BNY Mellon (Issuer Services / Global Trust Company): One of the world's largest transfer agents and corporate trust providers through Global Trust Company and Depositary Receipts; competes with MUFG PMS for large-cap issuer mandates and corporate trust work globally.
• Apex Group: Global financial services provider offering fund administration, custody, depositary, and corporate services; overlaps with MUFG Corporate Markets' fund services, custody, and trustee offerings for institutional clients.
• State Street (Global Services): Top-3 global custodian with adjacent transfer agency, depositary, and fund servicing capabilities; competes with MUFG PMS for custody and trustee mandates tied to large pension funds and asset managers.
• Broadridge Financial Solutions: Leading provider of shareholder communications, proxy, and investor relations technology; directly competes with MUFG's Vote+ and Virtual Meetings platforms and broader IR technology stack.

Emerging players

• Calastone: UK-based fintech operating the world's largest funds network for transaction messaging and (newer) fund administration; an emerging, digital-first disruptor whose technology-native model could pressure MUFG's unit registry and fund services revenue.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/4035647
• Instagraminstagram.com/mufgpms

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Capita Asset Services