doctordoctor
DoctorDoctor is an Australian after-hours primary care provider delivering bulk billed home visits, telehealth consultations, and Medical Deputising Services to more than 2,000 GP practices, Medicare card holders, and aged care facilities nationwide.
- Company typePrivate
- Founded1969
- HeadquartersRichmond, Australia
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What doctordoctor does
DoctorDoctor is an Australian after-hours primary care provider, formerly the Australian Locum Medical Service (ALMS), operating for more than 50 years and now conducted through DoctorSquare Pty Ltd. The company delivers three integrated services: bulk billed in-home doctor visits, bulk billed after-hours telehealth consultations (phone and video), and Medical Deputising Services under contract with more than 2,000 General Practices. A qualified call-centre team triages inbound patient calls and dispatches doctors or telehealth consultations as appropriate; service windows cover weekdays from 6pm to 8am, weekends from 12pm Saturday, and all public holidays. Home visits are concentrated in Melbourne, while telehealth is available nationally after 11pm (and between 6pm and 11pm for patients whose regular GP is contracted with DoctorDoctor).
The company's revenue model is built on two streams: Medicare bulk billing rebates for after-hours attendances (home visits and telehealth), and contracted Medical Deputising Services fees from GP practices that outsource their after-hours coverage. All services are delivered at zero out-of-pocket cost to Medicare card holders, meaning revenue is a function of consultation volume multiplied by capped MBS rebate rates rather than discretionary pricing. DoctorDoctor is fully accredited under the Department of Health and Ageing AMDS Program and to RACGP Standards, both of which are prerequisites for Medicare-bulk-billable after-hours services. Technology infrastructure centres on telehealth video/phone capabilities integrated with Medicare billing and the DaVinci Health Practitioner Platform that underpins practitioner workflow.
The go-to-market is hybrid: a direct-to-patient channel via the 132660 national hotline, website, app booking portal, and live chat handles consumer acquisition, while B2B deputising partnerships with GP practices and aged care facilities function as embedded referral channels. The company also operates a content marketing function through a health-advice blog targeting common after-hours presentations (fever, gastroenteritis, urinary infections, etc.). Operations are run from a headquarters and primary call centre at Level 12, 360 Elizabeth Street, Melbourne, with a workforce of 101-250 employees.
doctordoctor firmographics
Firmographics- Name
- doctordoctor
- Legal name
- DoctorSquare Pty Ltd
- Website
- https://doctordoctor.com.au
- Company type
- Private
- Founded year
- 1969
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- DoctorDoctor is an Australian after-hours primary care provider delivering bulk billed home visits, telehealth consultations, and Medical Deputising Services to more than 2,000 GP practices, Medicare card holders, and aged care facilities nationwide.
- Ownership category
- akta.pro rank
doctordoctor industry classification
Industry- Product category
- After Hours Primary Care
- NAICS
- Offices of Physicians (except Mental Health Specialists) (621111), Home Health Care Services (621610)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082)
- akta.pro primary industry
- After-Hours & Walk-In Primary Care Clinics (HLAFADAH)
- akta.pro secondary industry
- Telehealth Scheduling & Virtual Visit Logistics (HLACADAI)
Keywords
Where doctordoctor is headquartered
LocationHeadquarters
- HQ city
- Richmond
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
doctordoctor business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Medicare Bulk Billing: DoctorDoctor provides bulk billed medical services covered by Medicare for eligible patients. Both telehealth consultations and home visits are bulk billed with no out-of-pocket expense for Medicare card holders. Revenue comes from Medicare rebates for after hours medical services.
- Medical Deputising Services to GP Practices: DoctorDoctor provides Medical Deputising Services to General Practice clinics, covering their after hours patient care when the regular GP is unavailable. GP practices contract with DoctorDoctor to ensure continuous patient care coverage.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Bulk Billed After Hours Care - No cost to Medicare patients |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
doctordoctor product offering
Product offeringCore offering
DoctorDoctor provides bulk billed after hours medical care in Australia, including in-home doctor visits and telehealth (phone and video) consultations for Medicare card holders, available weekday evenings, weekends, and public holidays. The company also offers Medical Deputising Services to over 2,000 General Practices, triaging patient calls and dispatching doctors to cover after hours care when regular GPs are unavailable.
Product overview
DoctorDoctor is a medical deputising service that provides bulk billed after hours medical care to Australians. The company operates a single unified service offering comprising three integrated components: Bulk Billed After Hours Doctor Home Visits, Bulk Billed After Hours Telehealth Consultations, and Medical Deputising Services for General Practices. The services are coordinated through qualified call centre staff who triage patient calls and dispatch doctors or arrange telehealth consultations as appropriate. The company operates primarily in Melbourne with availability across Australia for telehealth services.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Bulk billed service with zero out-of-pocket cost for Medicare card holders
Companies that use doctordoctor
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
doctordoctor technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
doctordoctor partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Royal Australian College of General Practitioners (RACGP)coreDoctorDoctor is fully accredited to RACGP Standards for After Hours and Medical Deputising Services. The service operates under these standards and provides a collaborative, supportive environment for doctors working towards their GP credentials.
- Department of Health and AgeingcoreDoctorDoctor is an approved Medical Deputising Service under the Department of Health and Ageing AMDS Program, enabling the service to provide Medicare-eligible after hours medical care.
- General Practices (Australia-wide)coreGP practices across Australia partner with DoctorDoctor for Medical Deputising Services, ensuring their patients have access to after hours care when the clinic is closed. DoctorDoctor covers patient care during after hours periods.
Scale indicators1 record
Recent moves1 record
Expansion highlights4 records
doctordoctor competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks1 record
Key highlights6 records
Customer concentration
doctordoctor social profiles
Digital presencedoctordoctor financial estimates
Financial estimateRevenue estimate
Valuation estimate
doctordoctor leadership team
Management profileNumber of profiles
doctordoctor funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
doctordoctor M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about doctordoctor
What does doctordoctor do?
DoctorDoctor provides bulk billed after hours medical care in Australia, including in-home doctor visits and telehealth (phone and video) consultations for Medicare card holders, available weekday evenings, weekends, and public holidays. The company also offers Medical Deputising Services to over 2,000 General Practices, triaging patient calls and dispatching doctors to cover after hours care when regular GPs are unavailable.
Is doctordoctor a public or private company?
doctordoctor is a private company. It is classified as corporate owned and is currently operating.
When was doctordoctor founded?
doctordoctor was founded in 1969. It employs 101 to 250 people.
Where is doctordoctor based?
doctordoctor is headquartered in Richmond, Australia, in the Oceania region.
How does doctordoctor make money?
Two revenue lines are on record. Medicare Bulk Billing is the primary driver. The others are medical Deputising Services to GP Practices.
Does doctordoctor have an API?
No public API is recorded for doctordoctor.
What industry is doctordoctor in?
doctordoctor's product category is After Hours Primary Care. Its primary akta.pro industry code is HLAFADAH, After-Hours & Walk-In Primary Care Clinics, with a secondary code of HLACADAI, Telehealth Scheduling & Virtual Visit Logistics. Its NAICS code is 621111 and its SIC code is 8011.