Metropolitan Veterinary Hospital

What Metropolitan Veterinary Hospital does

Metropolitan Veterinary Hospital is a privately held, multi-specialty veterinary referral and emergency hospital group founded in 1968 and headquartered in Akron, Ohio. It operates two 24/7 hospital locations — the flagship Akron facility at 1053 S. Cleveland-Massillon Road and a second site in Highland Heights (Cleveland East) at 734 Alpha Drive — serving pet owners and referring veterinarians across Northeast Ohio. The hospital functions as a centralized referral hub for a network of 10 affiliated primary care veterinary practices in the Akron area, receiving complex cases via a dedicated digital referral portal (rvetlink.com) and returning patients for ongoing care.

Service delivery is organized around emergency and critical care (24/7 walk-in triage) plus seven board-certified specialty departments: surgery, internal medicine, oncology, cardiology, neurology and neurosurgery, ophthalmology, and avian and exotics. The technology stack centers on high-capital diagnostic and interventional equipment — including a 1.5T MRI, multislice CT, digital radiography, ultrasound, fluoroscopy, Vimago imaging, IDEXX in-house reference laboratory, minimally invasive (laparoscopic, thoracoscopic, arthroscopic, endoscopic) surgical suites, mechanical ventilation with high-flow oxygen support, a canine blood bank, and radioactive iodine (I-131) therapy for feline hyperthyroidism delivered through a partnership with The Cat Company. The hospital also operates formal educational programs — a rotating internship, DVM/RVT externships, and residencies in Surgery, Neurology, Cardiology, Internal Medicine, Exotics, and Emergency and Critical Care — and runs Metropolitan Veterinary Academy, a veterinary assistant school based at the Cleveland East site.

Revenue is generated almost entirely through professional services fees from emergency visits, hospitalizations, specialist consultations, advanced diagnostics, and surgical procedures at both locations. Pricing is quote-based, billed on a pay-as-you-go cadence, and not publicly disclosed. Customer segmentation is horizontal, spanning companion-animal owners (dogs, cats, birds, exotics) as the primary B2C segment, referring primary care veterinarians as a B2B channel, exotic-pet owners, and community rescues served through the MetroCares Good Samaritan Fund (administered with the Veterinary Care Foundation). Distribution is fully direct through physical hospital sites plus the referral portal; marketing relies on website content, blog, PR coverage, and word-of-mouth through the affiliated-practice network.

Name

Metropolitan Veterinary Hospital

Legal name

Metropolitan Veterinary Hospital

Website

https://metropolitanvet.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

251–500 employees

Short description

Metropolitan Veterinary Hospital is a 1968-founded, privately held specialty and emergency veterinary hospital group operating two 24/7 hospitals in Akron and Highland Heights, Ohio, serving pet owners and a network of 10 affiliated primary care practices with board-certified specialists and advanced diagnostic equipment.

Ownership category

akta.pro rank

Product category

Veterinary Specialty and Emergency Care

NAICS

Veterinary Services (54194), Specialty (except Psychiatric and Substance Abuse) Hospitals (6223)

SIC

Services-Hospitals (8060), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Veterinary Emergency & Critical Care Hospitals (HLAMACAA)

akta.pro secondary industries

Veterinary Internal Medicine & Oncology Centers (HLAMACAD), Veterinary Specialty Imaging Centers (CT/MRI/Advanced Imaging) (HLAMACAL), Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC), Veterinary Neurology & Neurosurgery Centers (HLAMACAF), Veterinary Cardiology & Respiratory Specialty Centers (HLAMACAE)

Keywords

• Emergency veterinary care
• Veterinary specialty services
• Veterinary diagnostic imaging
• Veterinary critical care
• Veterinary surgery

Headquarters

HQ city

Akron

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Emergency Veterinary Services: 24/7 emergency and critical care services for companion animals, available at both Akron and Highland Heights locations without appointments. Revenue generated through emergency treatment fees, hospitalization, diagnostics, and procedures performed during emergency visits.
2. Specialty Veterinary Services: Board-certified specialist consultations and treatments across multiple disciplines including surgery, internal medicine, oncology, cardiology, neurology, ophthalmology, and avian/exotics medicine. Revenue from specialist appointments, diagnostic procedures, surgical interventions, and ongoing treatment protocols.
3. Blood Bank Services: In-house blood bank program accepting canine donors, providing transfusion medicine to support emergency and critical care services at both hospital locations.
4. Radioactive Iodine Therapy: I-131 treatment for feline hyperthyroidism provided through The Cat Company partnership at the Akron location.
5. Educational Programs: Rotating internship, externship, and residency programs for veterinary students and graduates. Programs provide hands-on clinical experience in a high-volume referral hospital setting.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Metropolitan Veterinary Hospital provides 24/7 emergency veterinary care and board-certified specialty services (surgery, internal medicine, oncology, cardiology, neurology, ophthalmology, avian and exotics) at two hospital locations in Akron and Highland Heights, Ohio. The hospital also operates an in-house IDEXX reference lab, MRI/CT/imaging, a canine blood bank, radioactive iodine therapy, and a referral portal that serves a network of ten affiliated primary care practices.

Product overview

Metropolitan Veterinary Hospital is a comprehensive veterinary specialty and emergency care hospital offering a unified platform of medical services across two locations in northeast Ohio (Akron and Cleveland East/Highland Heights). The hospital provides emergency and critical care, surgery, cardiology, oncology, neurology, internal medicine, ophthalmology, avian and exotic animal care, blood bank services, and radioactive iodine therapy. Additionally, the hospital operates educational programs including veterinary internships, externships, and residencies through Metropolitan Veterinary Academy, along with a charitable MetroCares Good Samaritan Fund and a referral portal for referring veterinarians.

Differentiator

Problem solved

Functional benefit

Brands

• MetroCares Good Samaritan Fund: A fund aimed at providing emergency medical care for homeless and abandoned pets in the community.
• Metropolitan Veterinary Academy
• The Cat Company

Products and services

• Emergency Services 24/7 emergency veterinary care available at Akron and Cleveland East locations, providing immediate assessment and treatment for urgent pet health situations without requiring an appointment.
• Critical Care

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Akron Animal CliniccoreStrategic or Co-development PartnerAffiliated primary care veterinary practice located at 1635 Copley Road, Akron, OH. Part of the hospital's network of 10 primary care practices that refer complex cases and receive patient transfers for ongoing care.
• Akron-Peninsula Veterinary OfficecoreStrategic or Co-development PartnerAffiliated primary care practice with doctors McFadden, Scott, and Moehring at 2002 Akron Peninsula Road, Akron, OH. Network member for referrals and collaborative patient care.
• Barberton Veterinary CliniccoreStrategic or Co-development PartnerAffiliated practice led by Dr. Riggs at 4873 Richland Avenue, Barberton, OH. Network member referring complex cases to the hospital's specialty and emergency services.
• Bath Veterinary CliniccoreStrategic or Co-development PartnerAffiliated practice with Dr. Kim Smith at 1735 North Cleveland-Massillon Rd, Bath, OH. Member of the hospital's referral network for specialty and emergency care.
• Creekside Animal CliniccoreStrategic or Co-development PartnerMulti-doctor practice with seven veterinarians at 3744 Wadsworth Rd, Norton, OH. Network practice referring patients and receiving hospital transfers for continued care.
• Highland Veterinary CliniccoreStrategic or Co-development PartnerAffiliated practice with Drs. Jacobson, Andray, and O'Connor at 578 West Market, Akron, OH. Referrer of complex cases to hospital specialty services.
• Wadsworth Veterinary HospitalcoreStrategic or Co-development PartnerAffiliated practice with Drs. Arends and Young at 825 Broad Street, Wadsworth, OH. Network member for the hospital's centralized referral system.
• West Akron Animal CliniccoreStrategic or Co-development PartnerAffiliated practice led by Dr. Brown-Herold in Akron, OH. Part of the hospital's affiliated practice network for referrals and collaborative care.
• The Cat CompanycoreStrategic or Co-development PartnerSpecialized feline hyperthyroidism treatment provider operating within the Akron location, delivering radioactive iodine (I-131) therapy. The Cat Company has over 15 years of experience in this treatment modality.
• IDEXXcoreTechnology or IntegrationIn-house reference laboratory equipment and services provider enabling immediate diagnostic results including chemistry profiles, complete blood counts, and urine tests at the hospital facilities.
• Exotic Pet VetsminorChannel Partner/ Reseller/ DistributorExternal exotic animal veterinary practice for ongoing specialized care. Exotics patients requiring ongoing treatment may be transferred to Exotic Pet Vets in Norton following hospitalization.
• Local Rescue OrganizationscoreStrategic or Co-development PartnerNetwork of local animal rescue organizations collaborating with the MetroCares Good Samaritan Fund to help rescued animals receive emergency medical care and find loving homes.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• BluePearl Pet Hospital: BluePearl is one of the largest U.S. operators of specialty and emergency veterinary hospitals, directly competing with Metropolitan's mix of emergency, surgery, oncology, neurology, cardiology, and internal medicine services.
• Ethos Veterinary Health: Ethos operates specialty and emergency veterinary hospitals with board-certified specialists and advanced equipment (MRI, CT, minimally invasive surgery), closely mirroring Metropolitan's clinical service offering and referral model.
• Pieper Veterinary: Pieper Veterinary is a multi-specialty, emergency, and primary care group in the Northeast U.S. with a similar combined referral hospital and affiliated primary care practice structure to Metropolitan.
• MedVet: MedVet operates a network of veterinary specialty and emergency hospitals across the U.S., offering the same multi-specialty, 24/7 referral model with board-certified specialists and advanced diagnostics as Metropolitan Veterinary Hospital.
• DoveLewis Veterinary Emergency & Specialty Hospital: DoveLewis is an independent, non-profit 24/7 emergency and specialty veterinary hospital in the Pacific Northwest with board-certified specialists and an integrated referral model analogous to Metropolitan's.
• Angell Animal Medical Center: Angell is a large, long-standing veterinary specialty and emergency hospital in Boston offering multi-specialty referral care, advanced diagnostics, and 24/7 emergency services similar to Metropolitan.

Regional players

• Pet Emergency & Specialty Center: Regional independent emergency and specialty veterinary hospital offering 24/7 emergency and multi-specialty care in a defined U.S. market, comparable in model though operating in a different geography.

Broad incumbents

• National Veterinary Associates (NVA): NVA is a large veterinary hospital platform operating specialty, emergency, and general practices nationwide, providing a broader market benchmark and a potential consolidator relative to Metropolitan.
• VCA Animal Hospitals: VCA operates a national network of general and specialty veterinary hospitals, overlapping with Metropolitan in emergency and specialty care while also offering primary care, diagnostics, and boarding at much greater scale.

Others

• IDEXX Laboratories: IDEXX is Metropolitan's in-house reference laboratory equipment and consumables provider, an enabling supplier rather than a competitor, but a key benchmark for veterinary diagnostics demand and pricing dynamics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metropolitan Veterinary Hospital