What Improvement does

Improvement BV is a Dutch independent professional services firm founded in 2004 and headquartered in Houten, Netherlands. The company provides software testing and quality assurance services for ICT systems, deploying certified testing professionals into client organizations on a consultancy basis. Its service portfolio spans five professional roles — Testspecialist, Testcoordinator, Testmanager, Testconsultant, and Scrummaster — together with specialized offerings in retail innovation testing (short-term trials and pilots) and regression test automation. All employees are TMap and/or ISTQB certified, hold HBO/WO-level ICT education, and have programming experience in Java, .Net, and C++, enabling direct technical communication with client development teams.

The company's core differentiators are vendor independence, low overhead, and reusable test products. Improvement explicitly states it has no commercial interest in any specific software supplier or product, positioning itself as an objective advisor. Its low-overhead operating model is intended to support competitive pricing while maintaining margin, and the firm claims the ability to fully automate client regression test suites as a repeatable, reusable asset. The documented client use case is a Dutch retail organization whose Innovation Team runs 10–20 in-store, headquarters, and online trials per year, with Improvement embedding a test specialist to validate new retail automation applications in production-like environments.

Improvement generates revenue through professional services billing for deployed testing consultants; no productized software, subscription, or licensing revenue is disclosed. The firm operates from a single Dutch office with no disclosed international footprint beyond Western Europe and no marketing, channel, or partnership infrastructure beyond direct enterprise sales. With 11–50 employees and no disclosed financial figures, funding history, M&A activity, or AI/ML capabilities, the company presents as a small, stable, owner-operated testing consultancy whose investment profile is constrained by its limited scale and absence of recurring or productized revenue.

Name

Improvement

Legal name

Improvement BV

Website

https://improvement.nl

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Improvement BV is a Dutch independent professional services firm founded in 2004 that deploys TMap and ISTQB certified testing specialists — including testers, coordinators, managers, consultants, and scrum masters — to enterprise clients for ICT quality assurance, regression test automation, and retail innovation trials.

Ownership category

akta.pro rank

Product category

Software Testing and Quality Assurance Services

NAICS

Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Quality Engineering & Test Automation (QE/QA) (BPAEAFAJ)

Keywords

• ICT testing services
• Software quality assurance
• Regression test automation
• Retail innovation testing
• Vendor-independent testing

Headquarters

HQ city

Houten

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations

Revenue model

1. Professional Testing Services: Improvement generates revenue by providing testing professionals as consultants to client organizations. They offer test specialists, test coordinators, test managers, test consultants, and scrum masters. Services include functional testing, test automation, and regression testing. The company maintains low overhead costs which allows for competitive pricing while delivering repeatable, reusable test products.

Go-to-market motion1 record

Distribution channels1 record

Core offering

Improvement BV provides professional ICT testing services to client organizations by deploying TMap and ISTQB certified test specialists, test coordinators, test managers, test consultants, and scrum masters on consulting engagements. The firm delivers functional testing, test automation, and regression testing services, with a notable specialization in retail innovation trials and pilots, all operated under a low-overhead business model that enables competitive pricing.

Product overview

Improvement BV is a testing services company offering a unified portfolio of ICT quality assurance services. The core offering consists of professional testing services delivered by TMap and ISTQB certified specialists in roles spanning Testspecialist, Testcoordinator, Testmanager, Testconsultant, and Scrummaster. The company specializes in retail innovation testing through short-term trials and pilots, and offers regression test automation as a distinct service line. All services are delivered with low overhead to maintain competitive pricing, with employees skilled in development languages (Java, .Net, C++) to communicate effectively with developers.

Differentiator

Problem solved

Functional benefit

Products and services

• Testing Services Comprehensive ICT testing services delivered by TMap and ISTQB certified professionals serving in roles of test specialist, test coordinator, test manager, test consultant, and scrum master for enterprise clients requiring quality assurance for their ICT systems.
• Retail Innovation Testing (Trials/Pilots) Specialized testing service for retail innovation programs, conducting 10 to 20 short-term trials and pilots annually in stores, headquarters, and online environments. Includes functional testing, out-of-the-box test case design, and evaluation of consumer and store employee behavior in production-like test environments.
• Regression Test Automation Automated regression testing services that deliver repeatable and reusable test products, including the capability to fully automate complete regression test suites for clients to reduce manual effort and ensure ongoing quality assurance.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves4 records

Expansion highlights3 records

Direct peers

• Computest: Netherlands-based performance and software testing services provider; competes head-to-head with Improvement on functional, regression, and automated testing engagements for Dutch enterprise clients.
• Valori: Dutch specialized software testing services firm; directly competes with Improvement for the same vendor-independent, TMap/ISTQB-certified QA consultant engagements in the Netherlands.

Broad incumbents

• Thoughtworks: Global technology consultancy with strong quality engineering and test automation capabilities; competes with Improvement for high-end software quality engagements, especially in retail and innovation programs.
• Devoteam: European IT consultancy with a digital quality engineering practice serving enterprise clients; overlaps with Improvement's vendor-independent QA services positioning across Western Europe.
• Sogeti: Capgemini-owned IT services firm with a dedicated 'Testing' business line across Europe; competes with Improvement on enterprise QA services but at vastly greater scale and with vendor-tied delivery.
• EPAM Systems: Global IT services giant with a large QA/Test Automation practice; competes for enterprise QE engagements where Improvement sells, but typically at larger scale and with nearshore/offshore delivery.
• CGI Group: Large Canadian-headquartered IT and consulting firm with a substantial European testing and application services practice; competes in the same enterprise QA services space, particularly with NL-based clients.

Regional players

• Ordina: Dutch IT services and consulting firm providing testing, dev, and managed services to NL enterprises and public sector; comparable as a regional QA/testing services provider in the same Dutch market.
• Tiobe: Dutch software quality measurement and testing services company; offers TIOBE-quality assessment and adjacent consulting, comparable to Improvement in market and TMap-aligned testing heritage.

Emerging players

• SQS (SQS Group / Agile Testing Alliance): European-origin software quality services firm specializing in QA and test consulting; comparable in core service offering to Improvement even though now part of a larger group.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/improvement

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Improvement