Stadtwerke Volklingen

What Stadtwerke Volklingen does

Stadtwerke Völklingen is a municipal utility company headquartered in Völklingen, Saarland, Germany, that has supplied essential energy and water services to the city and surrounding region since 1963. The company delivers electricity, natural gas, drinking water, and district heating (Fernwärme) to private households and commercial customers, and has expanded into adjacent energy services including photovoltaic (PV) system installation, wallbox (home EV charging) hardware sales and installation, public EV charging infrastructure (36 stations with 72 charging points across Völklingen), e-bike storage facilities, Treibhausgasminderungsquote (THG) carbon-credit marketing for EV owners, and public transport (ÖPNV) operations.

The company operates through a holding-group structure: Stadtwerke Völklingen Holding GmbH is the parent entity, registered in Saarbrücken, with three wholly-owned operating subsidiaries — Stadtwerke Völklingen Vertrieb GmbH (sales and distribution), Stadtwerke Völklingen Netz GmbH (network infrastructure for electricity, gas, water, and heating), and Energiedienstleistung Völklingen GmbH (renewable-energy project services including PV). Core physical infrastructure includes 12 deep groundwater wells (eight in Warndtwald and four in Differten/Bisttal protected areas) producing naturally softened water through Buntsandstein geological filtration, plus a 36-station public EV charging network and 30 e-bike storage boxes at strategic locations. Customer-facing technology includes an online contract-signing portal (e-pilot journey platform), digital meter-reading submission channels (email, WhatsApp photo, customer portal, automated remote reading), Microsoft Bookings for appointments, and a third-party voice assistant ("Uwe") for phone-based customer inquiries.

Revenue is generated through multiple streams: subscription/recurring charges for electricity, gas, water, and district heating (fixed base price plus consumption-based rates, with fixed-price "relax 2026" contracts guaranteeing price stability through end of 2026 and variable exchange-priced "agil" tariffs); usage-based fees for public EV charging (39.08 cents/kWh standard, 29.75 cents/kWh for fixed-price contract holders); wallbox hardware sales (€549-1,224 per unit across Compleo Eco2.0s, Pulsar Plus, Copper SB, Commander 2 models); one-time installation packages (S €409, M €799, L €999); professional services for PV installations through Solar Regio partnership; and transaction-based revenue from THG quota certificate marketing (€275 per EV). The company serves private households (primary segment), commercial customers, and large industrial users (>100,000 kWh/year) under bespoke contracts, with all operations confined to the Saarland region.

Name

Stadtwerke Volklingen

Legal name

Stadtwerke Volklingen Holding GmbH

Website

https://www.my-stadtwerk.de/

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Stadtwerke Völklingen is a utility company that provides electricity, internet, gas, water, heating, and public transport services.

Ownership category

akta.pro rank

Product category

Municipal Multi-Utility Services

NAICS

Electric Power Distribution (221122), Electric Power Generation (22111), Electric Power Transmission, Control, and Distribution (22112), Electric Power Generation, Transmission and Distribution (2211)

SIC

Electric Services (4911), Cogeneration Services & Small Power Producers (4991)

akta.pro primary industry

EV Charging Operations & Parking-Lot Electrification Management (BPABAKAK)

akta.pro secondary industries

Interconnection, Permitting & Grid Services for DERs (EUAMAJAH), EV Charging as DER (Managed Charging, V2G/V2B) (EUAMAJAL)

Keywords

• Municipal utility services
• Electricity and gas supply
• District heating services
• Drinking water supply
• EV charging infrastructure

Headquarters

HQ city

Völklingen

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Energy Supply (Electricity, Gas): Core revenue from supplying electricity and natural gas to residential and commercial customers. Pricing consists of base price plus consumption-based rates. Offers fixed-price contracts with price guarantees and variable market-price tariffs.
2. Water Supply: Water distribution to households and businesses. Revenue from base infrastructure fee plus consumption-based water rates and groundwater extraction fees.
3. District Heating (Fernwärme): Central heating supply to buildings via insulated pipe network, sourced from combined heat and power plants and industrial waste heat recovery.
4. EV Charging Infrastructure: Public charging stations for electric vehicles at 39.08 cents/kWh standard rate, 29.75 cents/kWh for fixed-price contract customers. Includes wallbox sales and installation services.
5. Wallbox Sales and Installation: Sale and professional installation of home charging stations with installation packages S (409€), M (799€), L (999€). Products include Compleo Eco2.0s (549€), Copper SB (925€), Pulsar Plus (824€), Commander (1,224€).
6. Photovoltaic Systems: PV system sales, installation coordination, and consulting services for residential customers. Full-service installation including panel setup and grid connection.
7. THG Quota Certificates: Marketing of Treibhausgas (GHG) quota certificates for electric vehicles. Customers receive 275€ payment for EV ownership, SWVK handles complete processing.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Stadtwerke Völklingen is a municipal utility that supplies electricity, natural gas, district heating and drinking water to residential and commercial customers in Völklingen and the Saarland region. Beyond core utility supply, the company sells and installs photovoltaic systems, home EV charging wallboxes (Compleo Eco2.0s, Copper SB, Pulsar Plus, Commander 2) with tiered installation packages, operates 36 public EV charging stations with 72 charging points powered by 100% green electricity, and markets THG (greenhouse gas) quota certificates for EV owners at €275 per vehicle.

Product overview

Stadtwerke Völklingen is a multi-utility provider offering an integrated energy portfolio for private and commercial customers in Völklingen, Germany. The core offering consists of regulated utility services (electricity, natural gas, drinking water, and district heating) delivered through their Vertrieb GmbH subsidiary, complemented by energy-related add-on services including Photovoltaik solar installations, Wallbox EV charging stations, public E-Mobilität charging infrastructure (36 stations, 72 charging points), and THG-Quoten carbon credit trading. The company operates as a holding structure (Stadtwerke Völklingen Holding GmbH) with separate entities for sales (Vertrieb) and network operations (Netz), offering both fixed-price relax tariffs and flexible exchange-priced products. Customer engagement is facilitated through a digital portal, Microsoft Bookings for appointments, and the proprietary voice assistant 'Uwe'.

Differentiator

Problem solved

Functional benefit

Brands

• my Strom relax: Fixed-price electricity tariff for private customers with price guarantee until end of 2026
• my Gas relax
• my GewerbeStrom relax
• Strom-Agil
• my Wallbox Paket

Products and services

• Electricity Supply (Strom)
• Natural Gas Supply (Gas)
• District Heating (Fernwärme)
• Drinking Water Supply (Wasser) Drinking water supply for households and businesses sourced from 12 deep wells (8 in Warndtwald, 4 in Differten/Bisttal nature reserve) at over 40m depth with natural filtration through Buntsandstein geological layers producing soft water (hardness level 1). Pricing includes base infrastructure fee plus consumption-based water rate and groundwater extraction fee.
• Photovoltaic Systems (Photovoltaik) Sale, consultation and installation coordination of solar PV systems for residential and commercial buildings through certified local partners. Full-service offering covering panel setup, grid connection and feed-in tariff enrollment; reference installations demonstrate ~6,500 kWh annual output for a 7.23 kWp system against ~3,800 kWh household consumption.
• Wallbox EV Charging Stations Sale of home EV charging stations in multiple models: Compleo Eco2.0s (€549, 11kW), Pulsar Plus (€824, single/dual/triple-phase), Copper SB (€925, 3.7-22kW with Type 2 socket) and Commander 2 (€1,224, max 22kW with PIN/RFID/App authentication). Available as standalone hardware or as part of the installation packages.
• Wallbox Installation Packages (S/M/L) Professional installation services for home wallbox charging stations in three tiers: Paket S (€409) covering on-site check, wall mounting, connection, commissioning and grid registration; Paket M (€799) adding up to 10m cable routing, one masonry opening and SLS/FI switch installation; Paket L (€999) covering up to 20m cable routing and up to two masonry openings.
• Public EV Charging (E-Mobilität) Network of 36 public charging stations with 72 charging points across Völklingen (Stadium, downtown, neighborhoods) powered by 100% green electricity. Access via Ecotap charging card or Easy Charging Quality App at 39.08 ct/kWh standard rate or 29.75 ct/kWh for fixed-price contract customers. Includes 30 secure e-bike storage boxes with free charging at Stadiumstraße, World Heritage Völklinger Hütte, Leonardo Hotel and Globus Handelshof.
• THG Quota Certificate Trading (THG-Quoten Premium) Marketing of Treibhausgasminderungsquote (GHG quota) certificates for private electric vehicle owners, with Stadtwerke Völklingen handling complete processing. EV owners receive a guaranteed €275 payment (THG-Quoten Premium 2026) for marketing their quota.
• Heat for Landlords (Wärme für Vermieter) Heating solutions and services tailored specifically for property owners and landlords, including heating supply options and billing models that accommodate multi-tenant property contexts.
• Commercial Electricity (my GewerbeStrom) Commercial electricity tariffs in two variants: my GewerbeStrom relax 2026 fixed-price contract (€16.50/month base, 28.146 ct/kWh net, valid until 31.12.2026, with Chamber of Crafts / Association of Liberal Professions member discount) and my GewerbeStrom flexible variable tariff (14.49 ct/kWh net, switchable monthly with no contract binding).
• Commercial Gas (Gewerbegas) Natural gas supply for business customers across industries including manufacturing, retail, healthcare and craft businesses, with stable-cost contract options and dedicated commercial sales support.
• Commercial District Heating (Gewerbefernwärme) District heating services for commercial customers, with separate contract models for consumption under 100,000 kWh/year and special contract customers above 100,000 kWh/year.
• Commercial Water (Gewerbewasser) Drinking water supply for business operations sourced from regional groundwater reserves in Warndtwald and Differten/Bisttal, with infrastructure fee plus consumption-based rate.
• Network Infrastructure Services (Netzinfrastruktur) Electricity, gas, water and heating network infrastructure services operated by the subsidiary Stadtwerke Völklingen Netz GmbH, providing reliable regional supply and grid connections for builders and developers.
• Customer Portal (Kundenportal) Online self-service portal for managing contracts, viewing invoices, submitting meter readings, booking appointments and administering customer accounts. Includes e-pilot journey-based contract sign-up flows for electricity, gas, district heating, water and additional services.

Quantifiable outcome

• Annual PV system output of 6,500 kWh for typical 7.23 kWp residential installation against 3,800 kWh household consumption
• +3 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• EcTap / EVC-NetcoreTechnology or IntegrationCharging platform provider enabling access to public charging network via charging card and mobile app.
• EcotapcoreTechnology or IntegrationEcotap platform used for EV charging card registration and management. Customers register via Ecotap portal to access SWVK's public charging network.
• DURY Consult GmbHminorImplementation/ SI/ Consulting PartnerExternal data protection officer (Datenschutzbeauftragter) contracted to ensure GDPR compliance and provide data protection advisory services.
• Solar Regio erneuerbare Energien GmbHcoreImplementation/ SI/ Consulting PartnerRegional partner for photovoltaic system installation services in Saarland. Handles installation of solar panel systems coordinated through SWVK.
• Elektriker Harald KunzlercoreImplementation/ SI/ Consulting PartnerLocal electrician providing electrical installation services including meter cabinet upgrades for PV system installations.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat6 records

Key highlights6 records

Customer concentration

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadtwerke Volklingen