Custom Intelligence
Custom Intelligence, LLC (Backbone MRP) is a privately held Indiana-based software company offering a desktop MRP/MES platform for manufacturing businesses. The product provides parts, order, shipment, and invoice management with AI-powered order PDF reading, sold via a freemium self-serve subscription.
- Company typePrivate
- Founded2005
- HeadquartersGoshen, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Custom Intelligence firmographics
Firmographics- Name
- Custom Intelligence
- Legal name
- Custom Intelligence, LLC
- Website
- https://customintelligence.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Custom Intelligence, LLC (Backbone MRP) is a privately held Indiana-based software company offering a desktop MRP/MES platform for manufacturing businesses. The product provides parts, order, shipment, and invoice management with AI-powered order PDF reading, sold via a freemium self-serve subscription.
- Ownership category
- akta.pro rank
Custom Intelligence industry classification
Industry- Product category
- Manufacturing Execution Systems (MES)
- NAICS
- Software Publishers (51321)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Workflow & Case Management (Human-Centric BPM) (HDAEAHAA)
Keywords
Where Custom Intelligence is headquartered
LocationHeadquarters
- HQ city
- Goshen
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Custom Intelligence business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales
Revenue model
- Software Subscription: Monthly subscription for paid features after free trial. Stripe used for secure payment processing. No third-party data sharing - customer data not given to third parties.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free trial with full feature access |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
Custom Intelligence product offering
Product offeringCore offering
Custom Intelligence develops and sells the Backbone MRP Platform, a desktop MRP/MES factory control and optimization system used internally at manufacturing businesses to manage large numbers of parts, orders, shipments, and invoices. It includes AI-powered automatic reading of customer order PDFs, a customer-facing online portal for order/shipment/invoice visibility, paperless email workflows, and QuickBooks Online invoice export.
Product overview
Custom Intelligence offers a single unified product: the Backbone MRP Platform. This factory control and optimization platform serves as an MRP/MES system that runs internally at manufacturing businesses and handles the complete spectrum of manufacturing operations. The platform is designed for managing large numbers of parts, orders, shipments, and invoices, with AI capabilities for automatically reading customer order PDFs and creating system entries.
Differentiator
Problem solved
Functional benefit
Products and services
- Backbone MRP Platform Factory control and optimization platform functioning as a Manufacturing Resource Planning (MRP) and Manufacturing Execution System (MES). It handles the full spectrum of manufacturing needs including managing parts, orders, shipments, and invoices, with AI-powered document processing for customer order PDFs, a customer-facing online portal for order/shipment/invoice visibility, paperless email workflows, and QuickBooks Online invoice export.
Quantifiable outcome
- Eliminates manual order entry from PDFs through AI automation
- +1 more outcomes
Companies that use Custom Intelligence
Customer profileSegments1 record
Ideal customer profiles1 record
Custom Intelligence technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability2 records
Feature5 records
Custom Intelligence partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- QuickBooks OnlinecoreQuickBooks Online integration allows users to export invoices directly from Backbone MRP to their QuickBooks Online account for seamless accounting and financial management.
- StripecoreStripe handles secure payment processing for paid features when users upgrade from the free trial. Trusted payment infrastructure provider.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Custom Intelligence competitors and assessment
Company assessmentMarket position
Strengths3 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Custom Intelligence financial estimates
Financial estimateRevenue estimate
Valuation estimate
Custom Intelligence leadership team
Management profileNumber of profiles
Profiles1 record
Custom Intelligence funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Custom Intelligence M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Custom Intelligence
What does Custom Intelligence do?
Custom Intelligence develops and sells the Backbone MRP Platform, a desktop MRP/MES factory control and optimization system used internally at manufacturing businesses to manage large numbers of parts, orders, shipments, and invoices. It includes AI-powered automatic reading of customer order PDFs, a customer-facing online portal for order/shipment/invoice visibility, paperless email workflows, and QuickBooks Online invoice export.
Is Custom Intelligence a public or private company?
Custom Intelligence is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Custom Intelligence founded?
Custom Intelligence was founded in 2005. It employs 1 to 10 people.
Where is Custom Intelligence based?
Custom Intelligence is headquartered in Goshen, United States, in the North America region.
How does Custom Intelligence make money?
One revenue line is on record: software Subscription.
Does Custom Intelligence have an API?
No public API is recorded for Custom Intelligence.
What industry is Custom Intelligence in?
Custom Intelligence's product category is Manufacturing Execution Systems (MES). Its primary akta.pro industry code is HDAEAHAA, Workflow & Case Management (Human-Centric BPM). Its NAICS code is 51321 and its SIC code is 7372.