2nd-office

What 2nd-office does

2nd-office (株式会社セカンドオフィス) is a privately held Japanese systems integrator headquartered in Kobe, Hyogo Prefecture, founded in 1992 and incorporated in 2003. The company operates as a multi-vendor technology solutions provider specializing in automatic identification equipment (barcode readers, RFID systems, magnetic card readers, machine vision, X-ray inspection), network infrastructure design and construction, office automation (OA) equipment sales, and ongoing maintenance services. It serves enterprise customers primarily across the Keihanshin (Kobe-Osaka-Kyoto) region in sectors including manufacturing, logistics/distribution, and public facilities, with named clients such as Nippon Express, Mitsubishi Logistics, Sankyo Logistics, Alpen, Noevir, Japan IBM, and Japan Steel Works. The company holds government procurement qualifications for both Hyogo Prefecture and Kobe City, and maintains 24 employees (as of October 2023) with offices in Kobe (headquarters), Hyogo, and Kyoto.

The company's product portfolio spans four core categories: (1) Automatic Identification Machine Systems including handheld terminals (batch and wireless types), mobile scanner solutions (developed with Aimax in 2014), image processing systems, and X-ray foreign-object detection equipment; (2) Infrastructure Solutions covering LAN construction, multi-vendor networking (switches, routers), server deployment, virtualization (VMware/Hyper-V), backup, and security; (3) OA Machine Sales encompassing servers, PCs, tablets, printers, displays, and consumables from vendors including Apple, IBM, HP, NEC, and Canon; and (4) Maintenance Services providing customized hardware/software support. Notable proprietary modules include the "Logi-Sapo" logistics support package software (acquired from Kansai System Support in 2013), a cold-storage warehouse management system deployed at a food logistics center managing 4,000 storage locations, and a manufacturing line performance management system running across 20 production lines.

The business model is sales-led and relationship-driven, with direct field sales across three physical offices providing local coverage throughout Kansai. Revenue is generated primarily through hardware resale (typically low-margin), supplemented by professional services for system design, LAN construction, and implementation, plus recurring maintenance contracts. Pricing is not publicly disclosed; recruitment materials indicate salaries of 250,000-430,000 JPY/month. Registered capital stands at 15 million JPY (increased in 2006), and the company has maintained continuous profitability for over 20 years. Ownership is founder/management-led with no external investors or parent company.

Name

2nd-office

Legal name

株式会社セカンドオフィス

Website

https://2nd-office.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

2nd-office is a Kobe-based, multi-vendor Japanese systems integrator providing automatic identification equipment (barcode, RFID, machine vision, X-ray), network infrastructure, OA equipment sales, and maintenance services to manufacturing, logistics, and public-sector enterprises across the Keihanshin region.

Ownership category

akta.pro rank

Product category

IT System Integration Services

NAICS

Computer Systems Design and Related Services (54151), Office Administrative Services (5611)

SIC

Services-Computer Integrated Systems Design (7373), Computer & Office Equipment (3570)

akta.pro primary industry

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

akta.pro secondary industries

Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK), IT Service Desk & End-User Support (L1/L2) (BPAAACAA)

Keywords

• Automatic identification systems
• IT infrastructure solutions
• OA equipment sales
• Barcode and RFID systems
• Warehouse management software

Headquarters

HQ city

Ashiya

HQ country

Japan

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Automatic Identification Equipment Sales & Systems: Sales of barcode readers, handheld terminals, RFID systems, and related software. Includes system design, development, and implementation services for warehouse management and logistics systems.
2. OA Equipment Sales: Sales of office automation equipment including servers, PCs, tablets, printers, displays, network equipment, software, toners, and general office supplies. Multi-vendor approach covering major manufacturers.
3. Infrastructure Services: Network infrastructure design, construction, and implementation including LAN工事, wireless LAN setup, server deployment, virtualization, and security solutions.
4. Maintenance Services: Software and hardware maintenance, support, and operational assistance services tailored to individual customer needs.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels2 records

Core offering

2nd-office is a multi-vendor system integrator that designs, sells, and implements automatic identification solutions (barcode, RFID, magnetic card, machine vision), network infrastructure (LAN construction, servers, virtualization, security), and office automation equipment for enterprise customers in the Kansai region of Japan. The company provides end-to-end services from consultation and system design through equipment procurement, implementation, and ongoing maintenance, complemented by specialized offerings such as the Logi-Support logistics software package and digital signage systems.

Product overview

2nd-office (株式会社セカンドオフィス) is a technology solutions integrator offering a portfolio of interconnected products and services. The core offerings consist of: (1) Automatic Identification Machine Systems — barcode, RFID, and machine vision solutions; (2) Infrastructure Solutions — network construction, servers, virtualization, and security; (3) OA Machine Sales — computers, printers, and office equipment; and (4) Maintenance Services. Key product modules include the Facility Scheduling Management System (digital signage for meeting room management), the Cold Storage Warehouse Inventory Management System, the Manufacturing Line Performance Management System, and the Logistics Support Package 'Logi-Support' software. Supporting hardware includes Mobile Scanner Solutions using smart devices, Handheld Terminal Systems for data collection, Image Processing Systems for automation, and X-ray Inspection Equipment for quality control. The company operates as a multi-vendor integrator, selecting optimal equipment and technologies for each customer's specific needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Automatic Identification Machine Systems (自動認識機器システム) End-to-end automatic identification solutions including barcode, magnetic card, RFID, and machine vision systems. 2nd-office acts as a multi-vendor integrator, providing system design, development, installation, and integration for manufacturing, logistics, and distribution customers to improve operational accuracy and efficiency.
• Infrastructure Solutions (インフラ事業) One-stop network infrastructure services including LAN construction, wireless network design, server deployment (Windows/Linux), virtualization environments, backup solutions, and security systems. The company leverages multi-vendor capabilities to propose optimal infrastructure based on customer objectives, applications, and budgets.
• OA Machine Sales (OA機器販売事業) Multi-vendor sales of office automation equipment including servers, computers, tablets, printers, displays, network equipment, industrial computers, software, consumables, labels, and forms, complemented by network construction, LAN work, security implementation, setup, and office layout design services.
• Maintenance Services (保守サービス) Customized software and hardware maintenance, conservation, and operational support services. The company offers tailored service menus matched to individual customer needs rather than standardized packages, covering deployed automatic identification, infrastructure, and OA equipment systems.
• Logistics Support Package Software 'Logi-Support' (物流支援パッケージソフトウェア ロジサポ) Logistics support package software providing warehouse management and logistics system capabilities for distribution and manufacturing operations, acquired in 2013 from Kansai System Support Co., Ltd. as part of a business integration.
• Facility Scheduling Management System (施設スケジュール管理) Digital signage solution for public facilities that manages meeting room reservations and availability, displays real-time reservation status, delivers fixed schedule automation, distributes facility and event information, and supports web content delivery including traffic, weather, news, and emergency alerts.
• Cold Storage Warehouse Inventory Management System (冷凍倉庫対応 在庫管理システム) Warehouse management system designed for frozen food logistics centers, managing location and pallet operations, handling multiple shippers and destinations, tracking expiration dates for receiving inspection and shipping allocation, and featuring cold-resistant handheld terminals with wireless communication across 4,000 storage locations.
• Manufacturing Line Performance Management System (製造ライン実績管理システム) Production line management system for housing equipment manufacturing that uses handheld terminals for barcode verification to ensure correct operation sequences across 20 production lines, providing real-time tracking of production line input status and reducing unnecessary inventory.
• Mobile Scanner Solutions (モバイルスキャナ) Mobile barcode scanning solutions utilizing smart devices (smartphones, tablets) in combination with Aimax Bluetooth scanners. Integrates device capabilities (camera, GPS, LTE, email, voice) into business systems for operational improvement across manufacturing, logistics, retail, and distribution sectors.
• Handheld Terminal Systems (ハンディターミナル) Ruggedized data collection terminals for inventory management, picking and shipping inspection, ordering management, inventory inquiry, simple POS, process management, and asset management. Available in batch (memory storage) and wireless (real-time communication) types, supporting 1D/2D barcodes and IC tags with cold-storage and fully waterproof options.
• Image Processing Systems (画像処理) Machine vision systems for automation including positioning, inspection, measurement, and code reading applications, offered as PC software-based image processing systems with tool libraries and as all-in-one compact units suitable for robot guidance and confined space installations.
• X-ray Inspection Equipment (X線検査装置) X-ray inspection systems for foreign object detection in food, footwear, bags, apparel, and other products, enabling non-destructive needle detection and foreign material inspection without disrupting production flow. The Image Tech ITX-S40T series is optimized for shoes and small items.

Quantifiable outcome

• Manufacturing line error elimination through barcode verification
• +2 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• アイメックス株式会社 (Aimex Co., Ltd.)coreStrategic or Co-development Partner · 1 October 2016Strategic partnership for mobile scanner solutions. Through this collaboration, 2nd-office provides total system proposals combining hardware expertise with solution know-how accumulated through handheld terminal business. Partnership enables smart device-based barcode system solutions for customers seeking to leverage existing mobile devices or build new mobile business systems.
• 株式会社大塚商会minorChannel Partner/ Reseller/ DistributorDistribution partner. Began dealer business activities from March 2003.
• エプソン販売株式会社minorChannel Partner/ Reseller/ DistributorDistribution partner for Epson products. Began dealer business activities from June 2003.

Scale indicators4 records

Recent moves13 records

Expansion highlights5 records

Broad incumbents

• Otsuka Corporation: Large Japanese multi-vendor reseller of office equipment, IT systems, and managed services to enterprise and SMB customers. Same business model (multi-vendor OA + IT + maintenance) as 2nd-office, but at vastly greater scale and geographic reach; serves as the reference point for what 2nd-office could become.
• Net One Systems: Japanese network-focused systems integrator specializing in routing/switching, security, SDN, and datacenter infrastructure construction. Closely comparable to 2nd-office's Infrastructure Solutions (LAN construction, switching/routing, security) business.
• Ricoh Japan: Japanese office solutions and IT services provider offering printers/MFPs, network infrastructure, managed services, and digital workflow products. Overlaps directly with 2nd-office's OA sales and infrastructure construction businesses.
• Konica Minolta: Japanese office and industrial solutions provider with hardware (MFPs, printers), IT services, and managed workplace offerings. Directly comparable in OA equipment and IT infrastructure—2nd-office's two core product lines.
• Canon Marketing Japan: Major Japanese office/imaging solutions provider offering hardware (MFPs, network equipment), managed IT services, and document/workflow systems. Comparable product mix to 2nd-office's OA + infrastructure business; competes primarily in the same enterprise/government procurement space.
• Itochu Techno-Solutions (CTC): Large Japanese IT solutions company distributing enterprise hardware, designing network/cloud infrastructure, and providing IT services. Same multi-vendor enterprise SI business model as 2nd-office at large scale.
• NEC Networks & System Integration (NESIC): Japanese IT systems integrator focused on network infrastructure, office IT environments, and managed services. Competes directly with 2nd-office's infrastructure and OA/integration offerings.
• SCSK Corporation: Major Japanese IT services company providing systems integration, managed services, and infrastructure solutions to enterprise customers. Overlaps with 2nd-office's systems integration and maintenance services at much larger scale.
• Hitachi Systems: Japanese IT services division of Hitachi offering systems integration, infrastructure construction, maintenance, and managed services. Comparable across 2nd-office's full portfolio (OA, infrastructure, systems integration, maintenance).
• Fujifilm Business Innovation Japan: Japanese office solutions and document services arm of Fujifilm, offering multifunction devices, IT services, and managed workplace solutions. Comparable in office automation and document/infrastructure services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 2nd-office