Air Serv International

What Air Serv International does

Air Serv International is a 501(c)(3) nonprofit humanitarian aviation organization founded in 1984 and headquartered in Remington, Virginia, with its primary African operational hub at Hangar One, Entebbe Old Airport in Uganda (operating as Air Serv Limited). The organization provides last-mile aviation access—passenger transport, cargo delivery, medical evacuation, and security evacuation—to humanitarian NGOs, UN agencies, and government aid bodies operating in remote disaster and conflict zones where ground transport is impossible or dangerous. It has operated across Africa (Uganda, South Sudan, DRC, Chad, Mozambique, Sudan), the Middle East (Iraq, Jordan, Afghanistan), Asia (Pakistan, Sri Lanka, Indonesia), the Caribbean (Haiti, Jamaica, Grenada), and the United States.

The organization's core capability is a fleet historically numbering 19+ turbine aircraft plus piston aircraft and helicopters—including Cessna Caravans, King Airs, Twin Otters, Beechcraft 1900s, Embraers, Bell 407, AS-350 and Puma helicopters, and heavy transport aircraft (IL-76, AN-124, DC-3)—flown from remote airstrips and natural landing areas using bush-pilot techniques. It operates a flight simulator at Entebbe for pilot training, has supported relief workers with VSAT satellite communications (in coordination with GRC and Missionary Aviation Fellowship), and reports operational metrics including 250,000+ flight hours with zero flight-related fatalities and 98%+ schedule reliability through parts prepositioning and aggressive maintenance.

Air Serv is a non-commercial organization that does not charge market fees for its services. It is funded through government grants and contracts (USAID/OFDA, US State Department PRM/BPRM, UK DFID, European agencies, UN Pool Funds), UN agency contracts (UNHCR, WFP/UNHAS), private foundation grants (e.g., ISTAT Foundation), and individual donations offered via monthly giving tiers ranging from $25 to $1,000. Its go-to-market is effectively donor- and crisis-driven: it secures grant funding then delivers air transport directly to funded humanitarian programs, working with 200+ agencies including MSF, Save the Children, CARE, World Vision, IRC, Catholic Relief Services, UNHCR, and WFP.

Name

Air Serv International

Legal name

Air Serv International, Inc.

Website

https://airserv.org

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Air Serv International is a 501(c)(3) nonprofit humanitarian aviation organization providing lifesaving air transport—passenger, cargo, and medical and security evacuation—to NGOs, UN agencies, and government aid bodies operating in remote disaster and conflict zones, primarily across Africa.

Ownership category

akta.pro rank

Headquarters

HQ city

Remington

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: Air Serv Global is a 501(c)(3) nonprofit that relies on donor support to conduct flight operations and fund professional development programs. Individual donors can make one-time or recurring monthly donations.
2. Government Grants and Contracts: Funding from US government agencies including USAID Office of Foreign Disaster Assistance (OFDA), State Department's Bureau for Population and Refugee Migration (BPRM/PRM). Also receives funding from DFID (UK), European agencies, and UN Pool Funds.
3. UN Agency Contracts: Contracts with UN agencies including UNHCR, WFP/UNHAS for humanitarian air transport services. Congo Basin Initiative was a two-year $4.35 million contract with USAID.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Air Serv International provides lifesaving aviation services to remote and inaccessible locations for humanitarian organizations. The organization operates a fleet of turbine and heavy transport aircraft to deliver passenger transport, cargo, medical evacuation (medevac), and security evacuation services to humanitarian NGOs, UN agencies, and government aid bodies operating in disaster and conflict zones across Africa, the Middle East, Asia, and the Caribbean.

Differentiator

Problem solved

Functional benefit

Products and services

• Humanitarian Air Transport Operations Specialized aviation services for humanitarian relief including passenger transport, cargo delivery, and operations from remote airstrips, natural landing areas, and bush pilot environments. Serves humanitarian NGOs, UN agencies, and government aid organizations operating in conflict and disaster zones across Africa, the Middle East, Asia, and the Caribbean.
• Medical Evacuation (Medevac) Services Rapid medical evacuation flights for injured humanitarian workers and local patients requiring specialized medical care. Includes patient transport from conflict zones (e.g., Iraq to Jordan for reconstructive surgery) and emergency medical evacuation for Ebola response in DRC.
• Security Evacuation Services Emergency evacuation of humanitarian staff from conflict zones and insecure areas. Used by organizations such as International Rescue Committee and OXFAM for staff evacuation from Iraq and the Chad border region during humanitarian crises.
• Pilot Training and Capacity Building Program Flight simulator training facility at Entebbe International Airport in Uganda for pilot training and professional development programs. Includes aviation capacity building partnership with ETA Air Charter in Mozambique to improve operational standards of local aviation operators.

Quantifiable outcome

• Zero flight-related fatalities in 25+ years and 250,000+ flight hours across challenging environments
• +3 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• AviaPal ConsultantcoreStrategic or Co-development Partner · 30 April 2025Partnership announced April 2025 between Air Serv (based in Entebbe, Uganda) and AviaPal Consultant to enhance aviation training across eastern Africa.
• Global Empowerment MissionminorStrategic or Co-development Partner · 7 July 2024Collaboration with Global Empowerment Mission for distribution of supplies in the Caribbean after Hurricane Beryl in July 2024.
• University of MichiganminorStrategic or Co-development Partner · 19 March 2021Groundbreaking partnership aimed to improve transportation logistics in humanitarian aid between Air Serv International and the University of Michigan.
• Westwind Air ServiceminorStrategic or Co-development PartnerPhoenix-based Caravan operator donated a transport flight to the Navajo and Hopi Airlift Program coordinated by Air Serv. Partnership established supply chain delivering essentials to approximately 2,500 households.
• Independent Charities of AmericaminorChannel Partner/ Reseller/ DistributorService provider processing donations for Air Serv International.
• PayPalminorChannel Partner/ Reseller/ DistributorPayment processing platform for Air Serv's online donations.
• Global Resources for Computing (GRC)coreTechnology or IntegrationPartnership to provide data services and satellite communications to relief workers and NGOs operating in Iraq. GRC provides VSAT installation, networking, and computer systems support. Collaboration started June 2003.
• PACTECminorStrategic or Co-development PartnerPartner in Afghanistan for humanitarian flights since 2002. Collaborated to fly relief workers to Iran for earthquake response.
• UNHCR (United Nations High Commissioner for Refugees)coreStrategic or Co-development PartnerUNHCR is a primary implementing partner for refugee air transport in Chad, Sudan/Darfur, and DRC. Air Serv provides dedicated aircraft for UNHCR staff and cargo transport.
• WFP UNHAS (United Nations Humanitarian Air Service)coreChannel Partner/ Reseller/ DistributorPartnership for humanitarian flight operations in Mozambique. WFP UNHAS coordinates air transport for the humanitarian community with Air Serv providing aircraft and crew.
• ETA Air Charter (Empresa de Transportes Aereos)minorStrategic or Co-development PartnerMozambican air operator selected in September 2007 for capacity building program. Air Serv provides training to help ETA improve operational standards and become more capable aviation company.
• 200+ Humanitarian AgenciescoreStrategic or Co-development PartnerAir Serv works with over 200 agencies and organizations including World Vision, Doctors Without Borders, International Rescue Committee, Save the Children, Bureau of Population Migrations, DFID, ECHO, Louis Berger Group, United Nations agencies, and USAID.

Scale indicators9 records

Recent moves15 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/airservintl
• YouTubeyoutube.com/@airservintl
• Facebookfacebook.com/airservintl
• LinkedInlinkedin.com/company/airserv
• Instagraminstagram.com/airservintl

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Air Serv International