What Dextera does

Dextera is a Colombian IT services firm founded in 2012 and headquartered in Bogotá, with a supporting warehouse and logistics facility in Cota, Cundinamarca. The company delivers IT infrastructure outsourcing across four business lines — Energía (electrical infrastructure, energy quality, energy efficiency, HVAC), Telecomunicaciones (structured cabling and networking/connectivity), Soporte y Mantenimiento (24/7 NOC help desk and preventive/corrective maintenance), and Adecuaciones (office furniture, fire/access control, CCTV, industrial automation, and IoT). Services are delivered through a documented project management methodology covering planning, design, execution, monitoring, and control, and are supported by a 24/7 Network Operations Center.

The company monetizes through project-based professional services and managed/outsourced IT contracts, with no publicly disclosed pricing tiers and a quote-based model customized per client. Its go-to-market is enterprise field sales with direct engagement via website contact forms, phone, email, and WhatsApp, targeting Colombian businesses needing multi-trade infrastructure work. Dextera's competitive pitch is single-vendor integration: electrical, telecom, support, security, and IoT delivered by one provider with national rollout capability.

The firm is privately held with no evidence of external institutional investment, and operates with a workforce of approximately 350 essential and external collaborators. Operational scale signals include 80,000+ support tickets handled, 40,000+ equipment installations, 1,000+ data and electrical points installed, 60+ km of fiber-optic cabling, and 30+ maintenance rounds — cumulatively indicating a mature mid-market contractor rather than an early-stage venture. No revenue figures, patents, certifications, named partnerships, or AI/ML capabilities are disclosed in available sources.

Name

Dextera

Legal name

Dextera

Website

https://dextera.com.co

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

251–500 employees

Short description

Dextera is a Colombian IT infrastructure outsourcing firm founded in 2012, headquartered in Bogotá, delivering electrical, telecommunications, 24/7 NOC support, and facility adaptation services (including IoT and automation) to enterprise clients across Colombia via project-based professional services.

Ownership category

akta.pro rank

Product category

IT Infrastructure Services

NAICS

Business Support Services (5614)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Field Service Dispatch & Remote Troubleshooting (BPAAACAG)

Keywords

• IT infrastructure services
• Structured cabling installation
• Network operations center
• IoT consulting services
• Facility adaptations

Headquarters

HQ city

Bogotá

HQ country

Colombia

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services and Managed Services: Project-based professional services for IT infrastructure implementation including electrical, telecommunications, support and maintenance, and facility adaptations. Services delivered through outsourcing model with customized solutions for each client.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Dextera provides IT infrastructure outsourcing services spanning electrical energy design and installation, structured cabling and networking, 24/7 NOC help desk and preventive/corrective maintenance, and facility adaptations (fire/access control, CCTV, industrial automation, and IoT). Services are delivered as project-based professional services and managed services for enterprise customers across Colombia, using a project management methodology that covers planning, design, execution, monitoring, and control.

Product overview

Dextera is an IT services company founded in 2012, operating as a single unified service portfolio rather than a platform-plus-modules architecture. The company delivers integrated IT outsourcing solutions across four main business lines: (1) Energía (electrical energy, energy quality, energy efficiency, and air conditioning), (2) Telecomunicaciones (structured cabling and networking/connectivity), (3) Soporte y Mantenimiento (24/7 NOC help desk and preventive/corrective maintenance), and (4) Adecuaciones (office furniture, fire/access control, CCTV video surveillance, automation systems, and IoT). The offerings function as complementary services under a unified IT outsourcing model, allowing clients to delegate their Information Technology operations to Dextera for cost reduction, productivity improvement, and business continuity.

Differentiator

Problem solved

Functional benefit

Products and services

• Energía Eléctrica Design, installation, and commissioning of electrical infrastructure for commercial energy, lighting, and backup/emergency power systems within low and medium voltage limits, intended for enterprise and industrial facilities in Colombia.
• Calidad de Energía Measurement and evaluation of reactive energy consumption with correction via overload analysis, hot spot detection, and electrical line inspection, provided to enterprise clients seeking energy quality improvements.
• Eficiencia Energética Implementation of renewable energy technologies and systems aimed at energy savings, equipment productivity gains, and sustainable development, delivered to enterprise customers.
• Aires Acondicionados HVAC solutions controlling and measuring humidity and temperature environments for climate control in enterprise facilities.
• Cableado Estructurado Provision, installation, certification, and evaluation of communication systems via optical fiber (fibra óptica) or copper (structured cabling), ensuring organized and high-quality implementations for enterprise customers.
• NetWorking y Conectividad Installation of high-speed networking equipment including LAN/WLAN networks, IPv4 to IPv6 migration, videoconferencing, IP telephony, storage and backup, and security solutions for enterprise environments.
• Mesa de Ayuda NOC 24/7 Help Desk and Network Operations Center providing continuous monitoring and rapid technical support to anticipate service incidents and downtime for enterprise clients.
• Mantenimientos Preventivos y Correctivos Preventive and corrective maintenance services ensuring systems and equipment operate at optimal conditions while minimizing downtime, sold to enterprise customers.
• Control de Incendios y Acceso Access control and fire control systems protecting industrial and enterprise facilities to guarantee data security, worker safety, and facility protection.
• Video Vigilancia - CCTV Closed-circuit television video surveillance technology with remote monitoring capabilities providing enterprise supervision and security.
• Sistema de Automatización Control and monitoring systems for industrial processes combining software and hardware to minimize human intervention and optimize resource usage.
• IOT Internet of Things services including consulting, design and implementation, application development, data analysis, and ongoing support and maintenance for enterprise IoT deployments.

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Ally Logos Displayed (not individually named)minorOthersWebsite mentions 'Las alianzas con los mejores generan grandes soluciones' (Alliances with the best generate great solutions) with display of 5 ally logos. No specific partner names identified in the source content.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Indra: Spanish IT and digital services conglomerate with substantial Latin American operations, offering IT outsourcing, infrastructure, and telecom services. Comparable in IT services delivery model though with a much broader and more diversified portfolio.
• Accenture: Global IT services and consulting giant with infrastructure and managed services practices in Colombia. A direct competitor for large enterprise IT infrastructure deals, though operating at vastly greater scale and scope.
• Globant: Argentine-founded IT services and digital transformation firm with a major LatAm delivery footprint. Comparable in regional IT services DNA, though much larger and more focused on digital/AI product engineering than infrastructure outsourcing.
• TCS (Tata Consultancy Services): Global IT services and infrastructure outsourcing leader with operations across Latin America. Comparable in IT infrastructure services delivery to enterprise clients, though at global scale and with broader digital capabilities.
• NTT Data: Global IT services provider with LatAm presence offering infrastructure services, networking, and managed support. Comparable in core IT infrastructure outsourcing and support capabilities, though at significantly larger scale.
• IBM Services: Global incumbent in IT infrastructure, managed services, and networking with an established presence in Colombia. Comparable in providing enterprise IT infrastructure services, though as part of a much larger portfolio.

Direct peers

• Softtek: Mexico-based IT services firm with strong presence in Latin America offering IT outsourcing, application management, and infrastructure services. Closely comparable in horizontal enterprise IT services model and LatAm regional coverage.
• Inetum: European-headquartered IT services firm with operations in Latin America offering infrastructure, support, and managed services to enterprise clients. Comparable in horizontal IT services model and enterprise focus.
• Sonda: Latin American IT services and infrastructure provider with a broad portfolio of managed services, networking, and data center work across the region. Highly comparable to Dextera in business model (IT infrastructure outsourcing for enterprises) and regional footprint, though at a much larger scale.
• Stefanini: Brazil-headquartered global IT services and consulting company with significant LatAm operations. Comparable in offering IT infrastructure, outsourcing, and support services to enterprise clients, particularly in Latin American markets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Dextera-SAS-100082942907537
• LinkedInlinkedin.com/company/dextera-it-services
• Xx.com/dexterasas

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dextera