Voconiq

What Voconiq does

Voconiq is an Australian data science and community engagement company founded in 2019 as a spin-off from CSIRO (Australia's national science agency), commercializing more than 17 years of social science research into community trust and social license to operate. The company helps large organizations — primarily in mining, agriculture, energy and renewables, and infrastructure — measure, track, and understand community sentiment and the underlying drivers of trust using a methodology called Engagement Science, anchored by its proprietary Voconiq Trust Model and a Social License Measurement Framework that ranks the factors influencing acceptance.

Voconiq operates a three-product platform sold as recurring enterprise subscriptions: Local Voices delivers site-specific community trust measurement around individual assets; Citizen Voices provides national-scale sentiment research on industries or issues; and the Enterprise solution aggregates insights across multiple sites and projects for organization-wide benchmarking and decision support. Data is collected through independent third-party surveys delivered via Qualtrics, analyzed using social science and statistical modeling techniques (the Trust Model), and turned into structured dashboards and reports; OpenAI is disclosed in the privacy policy as an internal aid for report writing and data summarization. The platform has reportedly heard from more than 1 million community voices across 512+ communities in 18+ countries, with named customers including Rio Tinto, Glencore, Lundin Mining, First Quantum, Agnico Eagle, Yamana Gold, Powerlink, Transurban, Australian Eggs, and AgriFutures.

Voconiq generates revenue primarily through subscription-based enterprise agreements with custom multi-year contracts across its three product lines, supplemented by professional services for advisory work that helps clients translate insights into action. The company distributes through direct enterprise sales complemented by a network of regional partners — most notably a 2024 strategic partnership with Transfert Environnement et Société (TES) covering Canada and Francophone Africa — supported by an 11–50 person team distributed across Australia, the US, Africa, and South America. Its legal entity is Reflexivity Pty Ltd, registered in Queensland, Australia; the company is privately held by its three co-founders with no disclosed institutional investment.

Name

Voconiq

Legal name

Reflexivity Pty Ltd t/as Voconiq

Website

https://voconiq.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Voconiq is an Australian data science company, spun out of CSIRO in 2019, that measures and tracks community trust and social license to operate for enterprise clients in mining, agriculture, energy, and infrastructure worldwide using its proprietary Engagement Science methodology and Trust Model.

Ownership category

akta.pro rank

Product category

Stakeholder and Social Performance Analytics Software

NAICS

Marketing Research and Public Opinion Polling (541910), Marketing Research and Public Opinion Polling (54191)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Customer Experience (CX) & Voice-of-Customer Analytics (BPAHALAK)

Keywords

• Social license measurement
• Community trust analytics
• Stakeholder sentiment research
• Social performance software
• Community engagement surveys

Headquarters

HQ city

Bowen

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Local Voices Subscriptions: Site-specific community trust measurement and tracking services for individual assets or projects. Subscription-based model for ongoing survey series and reporting.
2. Enterprise Platform License: Multi-site aggregation and organization-wide social license tracking solution. Likely multi-year enterprise agreements with volume-based pricing.
3. Citizen Voices Research: National or regional-scale studies measuring broader industry or issue-specific public attitudes. Conducted as project-based or subscription engagements.
4. Professional Services: Expert advisory services to help organizations translate Voconiq insights into meaningful action, including support for closing the loop with communities.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels5 records

Core offering

Voconiq provides subscription-based software and analytics that measure community trust, social license to operate, and stakeholder sentiment for companies operating in resource, agriculture, and infrastructure sectors. Its platform combines proprietary survey instruments, comparative benchmarks, and data-science-driven analysis to deliver enterprise and community-tier reports on social performance. The offering is grounded in methodology developed at CSIRO and is structured around three product tiers: Local Voices (place-based community surveying), Citizen Voices (population-level sentiment), and Enterprise (organization-wide social license analytics and consulting).

Product overview

Voconiq offers a platform of three integrated products—Local Voices, Citizen Voices, and Enterprise—all built on the company's Engagement Science methodology. Local Voices provides site-specific community trust measurement around individual assets; Citizen Voices extends this to national-scale sentiment analysis on issues or industries; and Enterprise aggregates insights across multiple sites and projects for organization-wide benchmarking and decision support. The portfolio centers on social license to operate measurement: understanding community trust and acceptance of organizations over time.

Differentiator

Problem solved

Functional benefit

Brands

• Local Voices: Site-specific community trust measurement solution that measures relationships around a specific site or project and tracks how trust changes in the surrounding community.
• Citizen Voices
• Enterprise

Products and services

• Local Voices Place-based community surveying and analytics product that measures and tracks trust and sentiment of local communities near a specific operating site. Used by social performance, sustainability, and community-relations teams in mining, agriculture, and infrastructure companies.
• Citizen Voices Population-level sentiment research product that surveys broader regional, state, or national publics to provide context for a company's community-level measurements. Used by corporate affairs and stakeholder-engagement leaders needing national/regional benchmarks.
• Enterprise Organization-wide social license to operate analytics package that combines Local Voices and Citizen Voices outputs with comparative benchmarks across the customer's portfolio of operating sites, plus consulting interpretation. Used by enterprise sustainability, ESG, and corporate-affairs functions.

Quantifiable outcome

• Early identification of trust drops enabling rapid leadership response
• +2 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability3 records

Feature5 records

Partnerships

One partnership is on record.

• Transfert Environnement et Société (TES)coreStrategic or Co-development Partner · 1 January 2024Exclusive partnership in Canada and Francophone Africa established in 2024. Partnership built on shared values and common purpose. In 2025, Voconiq and TES co-conducted the Social Acceptability Barometer: Canadian Mining Industry - the first iteration of national research bringing Canadian voices to inform national and provincial resources policy and industry action. Together they offer complementary skill sets enabling customers to benefit from local, in-time-zone and in-language project management and support, alongside TES expert advisory services.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Ipsos: Ipsos is a global market research and public-opinion firm whose social-research and stakeholder-engagement practices overlap with Voconiq's Citizen Voices and trust-measurement work, though Ipsos operates at vastly greater scale.
• Kantar: Kantar is a global market research and insights leader; its sustainability practice competes for the same community-sentiment and stakeholder-measurement budget that Voconiq targets, but at much larger scale and across many verticals.
• S&P Global Sustainable1: S&P Global Sustainable1 provides enterprise ESG data, scores, and analytics; it competes for the same board-level social-performance reporting budget as Voconiq's Enterprise product, but from a quantitative data and ratings vantage.
• ERM (Environmental Resources Management): ERM is a global sustainability and ESG consultancy with deep mining-sector relationships; it offers social-impact and stakeholder-engagement services that overlap with Voconiq's enterprise offering but as part of a much broader advisory portfolio.

Direct peers

• GlobeScan: GlobeScan is a specialist research and advisory firm measuring stakeholder attitudes on sustainability, purpose, and reputation — directly comparable to Voconiq's community-trust and Citizen Voices offerings, though with a broader sector focus.
• Twenty Ideas: Twenty Ideas is a specialist community-engagement and social-performance consultancy focused on the mining and resources sector, making it a direct niche competitor to Voconiq's Local Voices and mining customer base.
• RepRisk: RepRisk provides ESG and business-conduct risk analytics using public-data signals for investors and corporates; it competes with Voconiq's enterprise social-license intelligence layer in the resources and infrastructure buyer set.

Emerging players

• Socialsuite: Socialsuite offers a software platform for social-impact measurement and stakeholder surveys; it overlaps with Voconiq's survey-driven methodology but at a more generalist, SaaS-led positioning and earlier scale stage.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/voconiq
• Xx.com/voconiq
• Facebookfacebook.com/Voconiq

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voconiq