HZ Putnicki prijevoz

Name

HZ Putnicki prijevoz

Legal name

HŽ Putnički prijevoz društvo s ograničenom odgovornošću za prijevoz putnika

Website

https://hzpp.hr

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Passenger Rail Transport

NAICS

Commuter Rail Systems (485112), Urban Transit Systems (48511), Mixed Mode Transit Systems (485111)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Public Commuter Rail Operators (Government/Authority-Run) (THAIACAA)

akta.pro secondary industries

Commuter/Suburban Rail Operators (S-Bahn/Regional Metro) (TLAFAEAD), Suburban Rail & S-Bahn Operators (THAIACAD), Concessionary, Student & Employer Pass Programs (THAIAMAI)

Keywords

• Passenger rail transport
• Domestic rail services
• International railway tickets
• Multimodal transit passes
• Rail fleet operations

Headquarters

HQ city

Zagreb

HQ country

Croatia

HQ region

Europe

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Others

Revenue model

1. Passenger Ticket Sales (Domestic): Revenue from sale of one-way, return, and subscription tickets (15-day, 30-day, monthly, annual) for domestic rail passenger transport. Tickets are sold at ticket offices, online, via mobile app, and on trains.
2. Passenger Ticket Sales (International): Revenue from international rail passenger tickets sold at ticket offices, covering routes to Slovenia, Austria, Germany, Switzerland, Hungary, Czech Republic, and Bosnia and Herzegovina.
3. Joint/Integrated Transit Tickets: Revenue from joint subscription tickets with ZET (Zagreb), Promet Split, and GPP Osijek, which combine rail and urban transit passes.
4. Special Train Charters: Revenue from hiring special trains (posebni vlakovi), locomotive leasing (short-term and long-term), and ancillary rail services including shunting, pre-heating, garage, and technical inspection services.
5. Advertising in Trains and Stations: Revenue from advertising placements in trains (over 500 ad positions), timetable publications, and train naming sponsorships.
6. Locomotive and Rolling Stock Leasing: Short-term (up to 30 days) and long-term leasing of locomotives (series 1141, 1142, 2044, 2132) to railway transport companies with required safety certifications.
7. Service Facility Fees: Fees for access to rail tracks at maintenance facilities, garage services, train pre-heating/pre-cooling, brake testing, and technical inspections at service facilities in Varaždin, Osijek, Zagreb GK, and Solin.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels9 records

Core offering

HŽ Putnički prijevoz d.o.o. (HŽPP) is the state-owned passenger railway operator of Croatia, providing scheduled domestic passenger rail transport to over 500 stations and international passenger rail services to seven European countries, supported by an owned e-commerce ticketing platform (prodaja.hzpp.hr), iOS and Android mobile apps, a smart-card subscription system (Pametna kartica), SoftPOS contactless payment on trains, and integrated multimodal subscription tickets with urban transit operators ZET (Zagreb), Promet Split, and GPP Osijek. The service is delivered with a modernized fleet that includes 70+ low-floor trains, 11 urban-suburban and 10 regional electric trains delivered in 2022, and battery-electric / electro-battery trains procured under EU-funded green technology projects.

Product overview

HŽ Putnički prijevoz is a Croatian state-owned railway passenger transport company offering both domestic and international rail services. The core offering consists of domestic transport services to over 500 stations across Croatia, complemented by international services to European destinations. The product portfolio includes: (1) core passenger transport services - domestic transport, international transport, and seasonal trains; (2) digital services - online ticketing via website and mobile app, smart card systems; (3) discount programs - free travel for eligible groups, promotional fares, and joint tickets with urban transit operators (ZET, Promet Split, GPP Osijek); (4) onboard services - Wi-Fi, catering, and contactless payment via SoftPOS; (5) special programs - Train'n'Green sustainable tourism, EuroNight sleeper services, and Interrail/Eurail tickets. The company operates a modernized fleet including battery-electric trains acquired through EU-funded green technology projects.

Differentiator

Problem solved

Functional benefit

Products and services

• Domestic Passenger Rail Transport (Unutarnji prijevoz) Scheduled passenger railway services across Croatia, including suburban, regional, and intercity services to more than 500 stations (Zagreb Glavni kolodvor, Split, Osijek, Rijeka, Vinkovci, Varaždin, etc.). Operates 737 domestic trains in the 2024/2025 timetable and serves approximately 23,000 daily passengers in the Zagreb suburban network and 24 million passengers annually across domestic routes.
• International Passenger Rail Transport (Međunarodni prijevoz) International passenger railway services to European destinations including Slovenia, Austria, Germany, Switzerland, Hungary, Czech Republic, and Bosnia and Herzegovina. Tickets sold exclusively at ticket offices. Interrail/Eurail passes honored.
• Seasonal Trains (Sezonski vlakovi) Seasonal train services including seaside routes (Zagreb GK–Split, Osijek–Split, Vinkovci–Split) and international seasonal routes (Warsaw, Vienna, Budapest, Ljubljana, Graz). Eligible for 40% discount on return tickets to coastal destinations with valid seat reservations and sleeper supplements.
• Online E-ticketing Platform (Online prodaja karata) E-commerce ticketing platform at prodaja.hzpp.hr enabling 24/7 online purchase of e-tickets for domestic routes at 10% discount versus ticket office prices. Supports credit card payment (Mastercard, Visa, Diners, Maestro) and displays tickets on smartphone screens without printing.
• HŽPP Mobile Application (Android & iOS) Native mobile application for iOS and Android available on Google Play and App Store, offering ticket purchasing, real-time timetable information, and journey planning. Separate HŽPP Planer app supports journey planning.
• Pametna kartica (Smart Card) System Smart card system issued by HŽPP for monthly / annual / commuter subscription passes, free travel programs (students, retirees, persons with disabilities), and discount profiles. The smart card carries a profile valid for one year.
• Joint Multimodal Subscription Tickets (ZET-HŽPP, Promet Split-HŽPP, GPP Osijek-HŽPP) Joint subscription tickets combining HŽPP rail travel with urban transit in three Croatian metropolitan areas: ZET-HŽPP in Zagreb (trains, trams, buses, funicular; monthly 53.09 EUR, annual 636.96 EUR), Promet Split-HŽPP in Split (1st–3rd fare zones), and GPP Osijek-HŽPP in Osijek (within 40 km of Osijek station).
• EuroNight Sleeper Train Services Night train services with sleeper and seating accommodations on international routes. Sleeper berth supplements range from 9 EUR (3-person compartment) to 13 EUR (2-person) and 25 EUR (single compartment).
• Interrail/Eurail Pass Acceptance Acceptance and sale of Interrail and Eurail tickets for international travelers, valid for travel across 33 European countries. Purchasable at HŽPP station ticket offices.
• Locomotive Leasing Short-term (up to 30 days) and long-term leasing of HŽPP-owned locomotives to railway transport companies requiring certified rolling stock. Available locomotive series include 1141, 1142, 2044, and 2132.
• Rail Service Facility Access Fees-based access to HŽPP service facilities providing rail track access, garage services, train pre-heating/pre-cooling, brake testing, and technical inspections. Service facilities located in Varaždin, Osijek, Zagreb GK, and Solin.
• Special Train Charters (Posebni vlakovi) Charter of special trains (posebni vlakovi) for corporate, group, and event travel use. Includes ancillary rail services such as shunting, pre-heating, garage, and technical inspection services. Bookings handled through the POSEBNI VLAKOVI mailbox.
• Tin-express Children's Christmas Train Annual children's Christmas train event operating in major Croatian cities, delivering a holiday experience with Santa Claus and on-board entertainment for families. Ticket purchase and event information provided through HŽPP's ponude page.
• On-Train Contactless Payment (SoftPOS) In-train contactless payment service using the SoftPOS application deployed in cooperation with PBZ Card and Nexi Croatia. Passengers tap cards (Visa, Mastercard, Maestro) or digital wallets (Apple Pay, Google Pay) on the conductor's mobile phone to purchase tickets directly on board.
• Train'n'Green Combined Train + Cycling Tourism Program Sustainable tourism program combining train travel with cycling across Croatia, Slovenia, and Italy. Operated under the EU-funded Train'n'Green project to promote eco-friendly tourism and combined mobility.
• Accessibility Services for Reduced Mobility Passengers (Pristupačnost) Accessibility services for persons with reduced mobility, including free transport for persons with disabilities and their companions, mobile lifting platforms at major stations, and station assistance.
• Train and Station Advertising (500+ ad positions) Advertising placements in trains (over 500 ad positions), timetable publications, and train naming sponsorships sold to advertisers seeking reach across HŽPP's domestic rail passenger network.

Quantifiable outcome

• ~24 million passengers transported annually
• +6 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• PBZ Card and Nexi CroatiacoreTechnology or IntegrationHŽPP partnered with PBZ Card and Nexi Croatia to deploy SoftPOS contactless payment technology on trains. Passengers can pay for tickets via contactless card (Visa, Mastercard, Maestro) or mobile wallet (Apple Pay, Google Pay) using the conductor's mobile phone as a payment terminal. The system supports digital invoicing and offers multiple payment options.
• HNK (Hrvatsko narodno kazalište / Croatian National Theatre) ZagrebminorGTM or Marketing PartnerBusiness partnership enabling theatre-goers to purchase return train tickets at 40% discount, and train passengers to receive 15% discount on HNK theatre tickets. Cross-promotional arrangement valid until 31 January 2027.
• Daruvarske toplice (Daruvar Spa)minorGTM or Marketing PartnerBenefits program partner offering passengers 40% discount on return train tickets to Daruvar and 15% discount on accommodation and pool tickets at the spa. Ticket must be stamped at the spa reception. Valid for distances over 25 km.
• Terme Stubaki (Stubičke Toplice)minorGTM or Marketing PartnerBenefits program partner offering passengers 40% discount on return train tickets to Stubičke Toplice and 20% discount on pool tickets. Valid for distances over 25 km.
• ZET (Zagreb Electric Tram)coreChannel Partner/ Reseller/ DistributorJoint ZET-HŽPP subscription ticket sold at ZET points of sale and via the Moj ZET app. Enables unlimited travel on trains, trams, buses, and the Zagreb funicular in the metropolitan area. Monthly pass costs 53.09 EUR; annual pass 636.96 EUR. Plus zone-based connection tickets (zones 1-6).
• Promet SplitcoreChannel Partner/ Reseller/ DistributorJoint Promet Split-HŽPP monthly subscription ticket enabling unlimited train and bus travel in Split's 1st, 2nd, and 3rd fare zones. Sold at Promet Split ticket offices.
• GPP OsijekcoreChannel Partner/ Reseller/ DistributorJoint GPP Osijek-HŽPP monthly subscription ticket combining train travel within 40 km of Osijek (2 zones) with city bus and tram transport. Sold at Osijek railway station. Requires both HŽPP smart card and GPP Osijek card.
• CER (Community of European Railway and Infrastructure Companies)minorOthersHŽPP is a member of CER, the association of European railways and infrastructure managers that represents the interests of the European railway sector.
• UIC (Union Internationale des Chemins de fer / International Railway Union)minorOthersHŽPP is a member of UIC, the international organization for railway cooperation that develops common standards and best practices for railways worldwide.
• CIT (Comité international des transports ferroviaires / International Railway Transport Committee)minorOthersHŽPP is a member of CIT, the international committee addressing legal and commercial matters in international rail passenger transport.
• FTE (Forum Train Europe)minorOthersHŽPP is a member of FTE (Forum Train Europe), a network of European railway companies that coordinates timetables and operational matters.
• EU-Funded Project Partners (SUSTANCE, MIMOSA, REGIAMOBIL, YOUMOBIL, Inter-connect, CONNECT2CE, etc.)coreStrategic or Co-development PartnerHŽPP participates in multiple EU-funded transnational projects: SUSTANCE (sustainable mobility and tourism, Central Europe program), MIMOSA (sustainable public transport solutions), REGIAMOBIL (rural mobility), YOUMOBIL (youth mobility), Inter-connect/Inter-connect Plus (intermodality, Adriatic-Ionian region), CONNECT2CE (rail connectivity in Central Europe), Rail4SEE (Southeast Europe rail development), ICARUS (maritime and coastal transport), and Rumobil (rural mobility). Also Train'n'Green project promoting combined train + cycling tourism.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• MÁV-START: Hungarian state-owned passenger rail operator running services to Budapest, directly connected to HŽPP's international network. Comparable as a state-owned Central European passenger rail monopoly with similar EU funding exposure.
• České dráhy (ČD): Czech national passenger rail operator with international connections into HŽPP's network. Comparable state-majority operator with similar PSO obligations, free-travel concessions, and EU co-funded fleet modernization programs.
• Slovenske železnice (SŽ): Slovenian state-owned national railway operator providing passenger services on routes directly connected to HŽPP's international network (Ljubljana, Maribor). Closest cross-border operational and regulatory peer.
• PKP Intercity: Polish state-owned long-distance passenger rail operator running seasonal services into Croatia (e.g., Warsaw). Comparable state-owned operator leveraging EU funds for fleet renewal and offering international sleeper routes.
• HŽ Cargo: Croatian state-owned rail freight operator, part of the HŽ Group. Most direct comparable as the sister entity sharing the same national rail infrastructure and state ownership structure, though focused on freight rather than passenger.

Broad incumbents

• Trenitalia: Italian state-owned passenger rail operator, partner in cross-border Adriatic-Ionian projects with HŽPP. Comparable as a larger incumbent rolling out green fleets and integrated ticketing across multiple transport modes.
• DB Regio: Deutsche Bahn regional rail subsidiary. Comparable as a large European state-affiliated passenger operator, though with much greater scale and EU PSO contract experience relevant to HŽPP's competitive tendering exposure.
• SBB Personenverkehr: Swiss Federal Railways passenger division operating into Croatia via international routes. Comparable as a highly digitized state-owned European passenger rail incumbent with strong integrated ticketing.
• ÖBB-Personenverkehr: Austrian Federal Railways passenger division, operates direct Vienna–Zagreb services. Comparable as a larger, more developed state-owned European passenger rail incumbent with advanced battery/hydrogen pilots and a strong EU funding track record.

Regional players

• ŽFBH / ŽRS: Bosnian state-level passenger rail operators (Federation and Republika Srpska) serving routes directly connected to HŽPP's international network. Comparable smaller-scale regional state operators.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hzpp

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HZ Putnicki prijevoz