Northwest Health Services

What Northwest Health Services does

Northwest Health Services, Inc. is a private not-for-profit Federally Qualified Health Center (FQHC) headquartered at 2303 Village Drive, St. Joseph, Missouri. Founded in 1983 with its first clinic in Mound City, Missouri, the organization operates a network of 20 clinic locations across 15 counties in Northwest Missouri, delivering integrated primary medical care, preventive and restorative dental services, behavioral health, pharmacy services, and Medication-Assisted Treatment (M.A.T.) for opioid use disorder. The entity is governed by a board of directors and led by CEO Matt Younger and CFO Tina Taylor, with 51-100 employees and a leadership team that includes a Director of Pharmacy, Director of Quality and Compliance, and Regional Center Administrators. The organization holds FQHC status with Federal PHS deemed status, entitling it to HHS funding and medical malpractice claim protections for covered individuals.

The core technology stack is a standard FQHC operating platform rather than proprietary infrastructure: NextGen Healthcare and Medfusion power patient portal, appointment scheduling, and bill payment functions; PandaDoc is used for insurance counselor intake forms; and the RX Local App supports pharmacy operations at North End Family Pharmacy. The underlying business model combines federal FQHC reimbursement (Medicaid/Medicare Prospective Payment System rates), 340B drug discount program participation, private insurance billing, and an income-based Sliding Fee Discount Program for uninsured individuals and families. Certified Application Counselors and Medicaid Assisters further convert uninsured patients into covered status. No revenue figures, funding rounds, or technology patents were disclosed.

Customer segmentation spans uninsured/underinsured patients, Medicaid/Medicare beneficiaries, private insurance holders, M.A.T. program patients, and the homeless population served at Downtown Health Center. Distribution is purely physical-plus-self-service through clinic visits and patient portals; geographic expansion is ongoing, with the most recent clinic opening in Chillicothe, Missouri on June 5, 2023. Marketing is community-focused, leveraging the company website, health awareness blog content, a podcast, community outreach (food bank partnerships, flood relief, HIV/kidney disease awareness), and a dedicated Communications & Marketing function. The organization has no disclosed parent company, no venture backing, and no public shareholders.

Name

Northwest Health Services

Legal name

Northwest Health Services, Inc.

Website

https://nwhealth-services.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

51–100 employees

Short description

Northwest Health Services is a not-for-profit Federally Qualified Health Center (FQHC) operating 20 clinics across 15 counties in Northwest Missouri since 1983, delivering integrated medical, dental, behavioral health, and pharmacy services to uninsured, Medicaid/Medicare, and privately insured patients.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Outpatient Care Centers (6214), Offices of Physicians (62111), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Public/County Primary Care Clinics (HLAFAGAI), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), 340B Program Administration & Contract Pharmacy Services (HLAFALAL)

Keywords

• Community health center
• Federally qualified health
• Primary care services
• Behavioral health services
• Dental care services

Headquarters

HQ city

Saint Joseph

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Pricing tiers

Distribution channels2 records

Marketing channels5 records

Core offering

Northwest Health Services is a not-for-profit Federally Qualified Health Center delivering integrated medical, dental, behavioral health, and pharmacy services through a network of 20 clinics across 15 counties in Northwest Missouri. The organization serves patients regardless of insurance status, offering a Sliding Fee Discount Program for uninsured individuals, accepting Medicaid/Medicare and private insurance, and operating a 340B drug discount pharmacy program alongside specialized Medication-Assisted Treatment for opioid use disorder.

Product overview

Northwest Health Services is a not-for-profit Federally Qualified Health Center (FQHC) operating since 1983. The organization offers a coordinated suite of healthcare services across medical, dental, pharmacy, and behavioral health disciplines, delivered through a network of 20+ clinic locations spanning 15 counties in Northwest Missouri. Core services include primary and preventive medical care, full-service dental care, pharmacy services with 340B drug discount programs, and integrated behavioral health. The organization supplements clinical care with specialized programs including a Medication-Assisted Treatment (M.A.T.) Program for opioid use disorder, health insurance enrollment assistance, and a Sliding Fee Discount Program for uninsured patients based on household income.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Services
• Dental Services
• Pharmacy Services
• Behavioral Health Services
• M.A.T. Program
• Health Insurance Assistance
• Sliding Fee Discount Program
• Emergency Care

Quantifiable outcome

• Serving patients across 15 counties with 20 clinic locations in Northwest Missouri
• +1 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Compass Health Network: Missouri-based community health and behavioral health network with multiple service lines and Sliding Fee Scale access — operates in adjacent Missouri counties with similar FQHC-style integrated care.
• Charles Drew Health Center: Omaha-based FQHC providing primary care, dental, behavioral health, and pharmacy with a Sliding Fee Scale — directly comparable FQHC serving an underserved Midwestern population.
• KC CARE Health Center: Kansas City FQHC providing comprehensive primary care, behavioral health, and pharmacy services with HIV specialty care — comparable in service breadth and safety-net mission within the same regional market.
• Family Health Center of Marshfield: Wisconsin-based FQHC with a comparable network of clinic locations providing integrated medical, dental, behavioral health, and pharmacy — similar scale and service-line breadth to NHS.
• Cherokee Health Systems: Tennessee-based FQHC operating a large network of clinics with fully integrated medical, behavioral health, and pharmacy services — benchmark for an integrated-care FQHC at scale.
• Samuel Rodgers Health Center: Federally Qualified Health Center in Kansas City offering primary care, dental, behavioral health, and pharmacy with a Sliding Fee Scale — directly comparable FQHC safety-net model serving a similar Missouri patient population.
• Swope Health Services: Kansas City-based FQHC delivering integrated medical, dental, behavioral health, and pharmacy services to underserved populations — directly comparable in mission, service mix, and federal funding model to Northwest Health Services.

Others

• Missouri Primary Care Association: State-level association representing Missouri's FQHCs and community health centers — not a direct competitor but the key industry body that influences FQHC funding, policy, and peer benchmarking for NHS.

Regional players

• Health Care Coalition of Lafayette County: Federally Qualified Health Center serving Lafayette County and surrounding west-central Missouri communities — comparable FQHC model in a neighboring geographic region of Missouri.

Emerging players

• Open Door Health Centers: FQHC network in Southern Minnesota operating integrated primary care, dental, and behavioral health with Sliding Fee access — comparable multi-clinic safety-net model in a rural-adjacent geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/nwhealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Northwest Health Services