Payelo
- Company typePrivate
- Founded-
- HeadquartersLoos, France
- Headcount1–10
- GTM typeB2C
- OfferingSoftware
What Payelo does
Payelo is a French payment card platform operated by Carenova SAS and headquartered at Hub Eurasanté in Loos, near Lille. The product is a reloadable prepaid debit card designed for "card lending" — a Prêteur (lender) holds the account, funds the card, and authorizes one or more Emprunteurs (borrowers) to use it under configurable per-user spending limits, with the card locked by default and activated through the mobile app on demand. The card is issued through Xpollens, an ACPR-licensed e-money institution, and Payelo operates as a registered payment service provider under ACPR number 402621. The mobile application, available on iOS and Android, provides real-time expense tracking, per-user spending controls, online/international/cash-withdrawal permissions, SEPA transfers within the EU, and a fraud/theft insurance wrapper.
The company targets the French caregiver economy — approximately 12 million people in France assist close relatives — and specifically serves family caregivers of vulnerable individuals, professional home aides, childminders, legal guardians managing persons under tutelle or curatelle, and disability support structures. Additional distribution is built through B2B partnerships with banks, insurance companies, mutuelles, telecare providers, and care sector federations including SYNERPA, FESP, UNA, Silver Valley, La French Care, and La Handitech.
Payelo monetizes primarily through a €10.99/month Prêteur subscription (no commitment, cancellable monthly), a €6.99 one-time card issuance fee, and €1 per ATM cash withdrawal, with a maximum account-level spending cap of €1,500 per month across all borrowers. The distribution model is exclusively product-led growth via mobile app stores, with no physical retail or enterprise sales force. Leadership comprises co-founders Nicolas Schotter (CEO) and Damien Duvaut (CTO), with Arnaud Descharne serving as President. The company has not disclosed external funding rounds and operates with a 1–10 employee headcount.
Payelo firmographics
Firmographics- Name
- Payelo
- Legal name
- Carenova SAS
- Website
- https://payelo.io
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Payelo industry classification
Industry- Product category
- Caregiver Payment Card Platform
- NAICS
- Credit Card Issuing (522210), Services for the Elderly and Persons with Disabilities (624120)
- akta.pro primary industry
- Government Benefit & EBT / Social Program Cards (FSAMANAF)
Keywords
Where Payelo is headquartered
LocationHeadquarters
- HQ city
- Loos
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Payelo business model
Business model- GTM type
- B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Monthly subscription (Prêteur): Lender (PRÊTEUR) profile requires a monthly subscription at €10.99 per month, no commitment, cancellable at any time. This is the primary recurring revenue stream.
- Card issuance fee: Physical payment card issued for a one-time fee of €6.99 at order. Additional cards may incur separate fees.
- Cash withdrawal fee: A fee of €1 is charged for each ATM cash withdrawal using the Payelo card.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Prêteur (Lender) subscription – full service |
| Unit Pricing | Monthly | Physical payment card |
| Usage-based | Pay-as-you-go | Cash withdrawal |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels9 records
Payelo product offering
Product offeringCore offering
Payelo is a prepaid payment card and companion mobile application that lets a cardholder (PRÊTEUR/lender) authorize one or more trusted individuals (EMPRUNTEUR/borrowers) to use the same card under configurable per-user spending limits, with the card locked by default and activated on demand through the app. The card is issued through Xpollens, an ACPR-licensed e-money institution, and is positioned for caregivers managing daily expenses on behalf of vulnerable persons (elderly, disabled, or those under guardianship).
Product overview
Payelo is a single-product offering centered on a reloadable payment card paired with a dedicated mobile application. The ecosystem is built around two user profiles within the app: the Prêteur (lender/cardholder) who holds the account, funds the card, and sets usage parameters; and one or more Emprunteurs (borrowers) who are authorized to use the card under those parameters. The card is managed exclusively through the Payelo Mobile Application. There are no separate modules, add-ons, or sub-brands — the product is the Payelo card and its accompanying app, both operated under the parent company Carenova SAS.
Differentiator
Problem solved
Functional benefit
Products and services
- Payelo Payment Card Reloadable physical payment card issued through Xpollens (ACPR-licensed e-money institution) that allows the cardholder (PRÊTEUR) to authorize one or more trusted individuals (EMPRUNTEURS) to use the same card under configurable per-user spending limits, transaction type permissions, and schedule restrictions. The card is locked by default and must be activated through the mobile app before each use, providing security for vulnerable users and their caregivers. Maximum account-level spending limit is €1,500 per month across all borrowers combined. Includes fraud and theft insurance, monthly statements, and 3D Secure online payment validation.
- Payelo Mobile Application Companion mobile application available on iOS and Android that enables full card management for the Payelo Payment Card: real-time spending tracking, user authorization and borrower invitation, card activation and deactivation, configuration of per-user spending limits and authorized transaction types (online, international, cash withdrawal), SEPA transfers, and monthly statements. Two user profiles are supported within the app: PRÊTEUR (the account holder/lender) and EMPRUNTEUR (each authorized borrower).
Quantifiable outcome
- Real-time spending visibility for caregivers managing vulnerable individuals' expenses
Companies that use Payelo
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles4 records
Payelo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Payelo partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- Région Hauts-de-FrancecoreRégion Hauts-de-France is a regional government backer of Payelo, providing institutional support to innovative companies in the region. Located in Northern France, the region supports innovative startups addressing social challenges including aging.
- XpollenscoreXpollens is the ACPR-licensed e-money institution that issues Payelo's payment card and provides the underlying payment infrastructure. Payelo is registered as a payment service provider with ACPR under number 402621 as a service of Xpollens (ACPR ID: 16528).
- La French TechminorPayelo is listed as part of the La French Tech ecosystem, a national initiative supported by Bpifrance that promotes French tech companies internationally, providing visibility and networking opportunities.
- La French CareminorLa French Care is a national initiative uniting healthcare and autonomy stakeholders. Payelo participates to gain visibility within the healthcare and caregiving ecosystem.
- VIVA LabminorVIVA Lab is an innovation lab focused on healthy living and autonomy. Payelo's partnership provides access to the VIVA Lab innovation ecosystem and potential co-development opportunities for aging-related technologies.
- SYNERPAminorSYNERPA represents private actors in the elder care sector in France. Partnership with SYNERPA provides Payelo access to a network of care homes and elder care service providers as potential distribution channels or B2B customers.
- Fédération des Services à la Personne (FESP)minorFESP is the national federation for home services. The partnership positions Payelo as a relevant financial management tool for home care workers and their clients.
- UNAminorUNA is a major home care and support network in France. Partnership enables promotion of Payelo to UNA's network of home care professionals and their clients.
- EuraseniorminorEurasenior is an organization focused on aging and silver economy innovation. Partnership provides strategic visibility and ecosystem connections within the aging sector.
- La HanditechminorLa Handitech supports technological innovation for disability. Partnership positions Payelo within the disability technology ecosystem.
- Majelis TutelleminorMajelis Tutelle is a platform serving the guardianship (tutelle) community. Partnership enables direct outreach to legal guardians and families managing guardianship cases.
- evoleen by Geckominorevoleen is a digital aging-in-place solution. The partnership may offer complementary services to shared customers in the home care segment.
- Silver Valley (Bourse Charles Foix)minorSilver Valley is a cluster for silver economy innovation in the Paris region. The Bourse Charles Foix prize recognizes innovative companies in aging. Payelo appears in Silver Valley's ecosystem.
- Société française de gériatrie & gérontologie (SFGG)minorSFGG is the French society of geriatrics and gerontology. As the awarding body of the Bernard Forette prize that Payelo has won, SFGG represents a recognized scientific partner in the field.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Payelo competitors and assessment
Company assessmentBroad incumbents
- Pleo: Pleo is a European corporate card and expense management platform with per-employee cards, configurable limits, and real-time expense reporting. Comparable to Payelo on the configurable card-controls and delegation model, but operating in B2B expense management rather than the personal caregiver-niche space.
- Shine: Shine is a French mobile-first professional account (acquired by Société Générale) offering a payment card and expense management for freelancers and small businesses. Comparable to Payelo on its French mobile-led card offering and small-business/individual target, although Shine focuses on freelancer banking rather than caregiver delegation.
- Revolut: Revolut is a UK-headquartered fintech with millions of European cardholders using prepaid and debit cards, configurable spending categories, and real-time alerts via its mobile app. Comparable to Payelo on the prepaid/debit card product and configurable-spending features, though Revolut is a broad consumer fintech rather than a caregiver specialist.
- Spendesk: Spendesk is a French spend management platform combining corporate cards with approval workflows, per-employee limits, and real-time expense tracking. Comparable to Payelo on the multi-user card and per-user spending limit architecture, although Spendesk targets B2B finance teams rather than caregiver scenarios.
- N26: N26 is a pan-European mobile bank offering prepaid debit cards with configurable spending controls and real-time notifications in its app. Comparable to Payelo on the mobile-first card product and configurable-control architecture, although N26 is a full consumer banking proposition rather than a purpose-built caregiver card.
Direct peers
- Lydia: Lydia is a French consumer mobile payment and card app used for person-to-person transfers, online purchases, and merchant payments. Comparable to Payelo on its French consumer base, app-led onboarding, and mobile-card product aimed at everyday financial management rather than traditional banking.
- Nickel: Nickel is a French prepaid account and card product (owned by BNP Paribas) targeting financially excluded and underbanked populations with mobile-first onboarding and no traditional credit check. Comparable to Payelo on the prepaid-card distribution model, ACPR-aligned onboarding flows, and positioning for populations underserved by traditional banks.
- Manager.One: Manager.One is a French fintech offering mobile-first banking with corporate cards and granular per-user spending controls aimed at SMBs and professionals. Comparable to Payelo on the configurable per-user spending limits and delegated card-usage architecture, though Manager.One is positioned for professional rather than caregiver use cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Payelo social profiles
Digital presencePayelo compliance and trust
Trust signalCompliance1 record
Payelo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Payelo leadership team
Management profileNumber of profiles
Profiles1 record
Payelo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Payelo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Payelo
What does Payelo do?
Payelo is a prepaid payment card and companion mobile application that lets a cardholder (PRÊTEUR/lender) authorize one or more trusted individuals (EMPRUNTEUR/borrowers) to use the same card under configurable per-user spending limits, with the card locked by default and activated on demand through the app. The card is issued through Xpollens, an ACPR-licensed e-money institution, and is positioned for caregivers managing daily expenses on behalf of vulnerable persons (elderly, disabled, or those under guardianship).
Is Payelo a public or private company?
Payelo is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Payelo founded?
Payelo was founded in -1. It employs 1 to 10 people.
Where is Payelo based?
Payelo is headquartered in Loos, France, in the Europe region.
How does Payelo make money?
Three revenue lines are on record. Monthly subscription (Prêteur) is the primary driver. The others are card issuance fee and cash withdrawal fee.
Who are Payelo's main competitors?
Broad incumbents on record are Pleo, Shine, Revolut, Spendesk and N26. Direct peers are Lydia, Nickel and Manager.One.
Does Payelo have an API?
No public API is recorded for Payelo.
What industry is Payelo in?
Payelo's product category is Caregiver Payment Card Platform. Its primary akta.pro industry code is FSAMANAF, Government Benefit & EBT / Social Program Cards. Its NAICS code is 522210.