CO-OP Sapporo

What CO-OP Sapporo does

CO-OP Sapporo (生活協同組合コープさっぽろ) is a member-owned consumer cooperative founded in 1965 and headquartered in Sapporo, Hokkaido, Japan. The organization operates a multi-channel retail and lifestyle services platform serving Hokkaido residents, combining a network of physical retail stores (コープのお店), a long-running home delivery service called Todok (宅配トドック, celebrating its 20th anniversary in 2025) supported by a dedicated mobile app, and mobile sales vehicles (Kakeru/カケル) that bring roughly 1,000 SKUs to areas without stores. Beyond grocery retail, CO-OP Sapporo provides an unusually broad set of life services including energy (Coop Denki, Enecoop), mutual aid and insurance, travel, funeral services, childcare support programs (Child Box, Ehon ga Todok picture book delivery, Todok Kids Club after-school care, Aurinko Nordic-method nursery), evening meal delivery, cultural education, and housekeeping assistance. Member engagement is consolidated through the Chocotto Card and the cross-service Kurashi Marugoto Point loyalty system.

The cooperative operates under Japanese cooperative law, is owned by its members (組合員) who pay an admission fee and monthly contributions, and is governed by a General Delegates' Meeting (総代会). It has 1,001–5,000 employees and maintains an active digital presence across its website, Facebook, X (Twitter), Instagram, and YouTube, plus a monthly PR magazine called Cho-co-tto. Its private brand, Naruhodo (なるほど！), focuses on Hokkaido-made food products with allergen-conscious offerings. Recent operational technology investments include a camera-based AI inventory and waste reduction system from partner Soracom (Sora-cam), POITO food waste processing machines deployed across 84 stores and factories (processing roughly 3,000 tons annually), and a rollout of rice resin cutlery projected to cut single-use plastic by 3.7 tons per year. The cooperative's revenue model combines member contributions, grocery and product sales through retail and delivery channels, and cross-vertical service fees across energy, insurance, travel, and funeral lines; pricing is not publicly disclosed. Its customer base is concentrated entirely within Hokkaido, which provides regional insulation but ties growth to local demographic trends.

Name

CO-OP Sapporo

Legal name

生活協同組合コープさっぽろ (Seikatsu Kyōdō Kumiai Co-op Sapporo)

Website

https://sapporo.coop

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

CO-OP Sapporo is a member-owned consumer cooperative founded in 1965 that operates retail stores, home delivery (Todok), and mobile sales across Hokkaido, Japan, alongside an integrated ecosystem of energy, insurance, travel, childcare, and funeral services for its member households.

Ownership category

akta.pro rank

Product category

Consumer Cooperative Retail

NAICS

Grocery and Convenience Retailers (4451), Utilities (22)

SIC

Gas & Other Services Combined (4932)

akta.pro primary industry

Food Co-ops with Online Ordering & Pickup/Delivery (CRAHALAH)

akta.pro secondary industry

Multi-Stakeholder Grocery Cooperatives (CRAHALAD)

Keywords

• Consumer cooperative retail
• Grocery home delivery
• Private label groceries
• Childcare support services
• Lifestyle insurance services

Headquarters

HQ city

Sapporo

HQ country

Japan

HQ region

Asia

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Distribution channels3 records

Marketing channels4 records

Core offering

CO-OP Sapporo is a Hokkaido-based consumer cooperative that sells groceries and daily necessities through physical retail stores, a home delivery service (TodoK), and mobile sales vehicles (Kakeru). Beyond retail, it offers a portfolio of lifestyle services to its members including childcare programs, mutual aid and insurance, travel, energy supply, funeral services, cultural classes, and a private-label product line (Naruhodo!) focused on local Hokkaido production.

Product overview

CO-OP Sapporo is a comprehensive consumers' cooperative union offering a multi-channel retail and lifestyle services platform. The core offerings include physical retail stores (コープのお店), home delivery service (宅配トドック) supported by a dedicated mobile app (トドックアプリ), and mobile sales (移動販売カケル). The company operates loyalty programs including the ちょこっとカード point card and the cross-service くらしまるごとポイント. Beyond retail, CO-OP Sapporo provides extensive lifestyle services including childcare support (チャイルドボックス, えほんがトドック, トドックステーション, 学童保育, 保育園アウリンコ), evening meal delivery, insurance (共済, 保険), funeral services (葬祭サービス), travel (コープトラベル), energy services (コープのでんき, エネコープ), and cultural education programs. The company also offers a private brand (PB) product line called なるほど featuring Hokkaido-made products emphasizing food safety.

Differentiator

Problem solved

Functional benefit

Brands

• トドック (Todok): Home delivery service system offering groceries and daily necessities delivery to members.
• コープのお店 (Coop Stores)
• ならべくらぶ (Narube)
• ちょこっとカード (Chocotto Card)
• コープのギフト (Coop Gift)

Products and services

• Home Delivery TodoK (宅配トドック) Home delivery service for groceries and daily necessities, allowing members to order products online or by phone and receive deliveries to their homes across Hokkaido.
• TodoK App (トドックアプリ) Mobile application for managing home delivery orders, tracking deliveries, and accessing member services.
• Coop Stores (コープのお店) Physical retail stores located throughout Hokkaido offering groceries and daily necessities.
• Mobile Sales Kakeru (移動販売 カケル) Mobile sales vehicles bringing approximately 1,000 products to areas in Hokkaido without physical stores.
• Naruhodo! Private Brand (なるほど！) Coop's private brand product line featuring Hokkaido-made products with emphasis on food safety and quality.
• Dinner Delivery Service (夕食宅配サービス) Meal delivery service with nutritionist-approved daily menus, including health management meals for dietary restrictions, with wellness check on delivery.
• First Child Box (チャイルドボックス) Childcare support program delivering parenting supply packages to expectant parents and families with young children, based on a Finnish childcare model.
• Ehon ga Todok (えほんがトドック) Program delivering 8 picture books every 4 months to children aged 1-2 years at no cost.
• TodoK Station (トドックステーション) Childcare support spaces available at stores for families with infants and young children.
• Aurinko Nursery (保育園アウリンコ) Nursery school incorporating Nordic childcare methods.
• TodoK Kids Club (トドック 学童保育) After-school childcare program for school-age children.
• Family Funeral Services (家族葬サービス / With House) Funeral services available across Hokkaido, branded as 'With House' in areas outside Sapporo.
• Coop Insurance (コープの保険) Insurance products and services for life, health, and property protection for members.
• Coop Mutual Aid (コープ 共済) Mutual aid services for members.
• Coop Travel (コープトラベル) Travel services originating from Hokkaido with package tours and travel arrangements for members.
• Coop Electricity TodoK Denryoku (コープのでんき) Electricity service branded as TodoK Denryoku, marketed as friendly for both the environment and household budgets.
• Enecoop (エネコープ) Energy services including electricity, kerosene, and LPG delivery.
• Cultural Classes (文化教室) Cultural education programs including arts and crafts, music, and language courses.
• Coop Life Assistance (コープくらし助け合いの会) Housekeeping, childcare support, and outing assistance services for members.
• Chocotto Card (ちょこっとカード) Point card system that rewards members with points on purchases.
• Kurashi Marugoto Point (くらしまるごとポイント) Unified point system that accumulates points across multiple services including stores, delivery, electricity, and travel.
• Coop Gift (コープのギフト) Gift service for members offering Hokkaido seasonal products.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• AEON (イオン株式会社): Japan's largest retail group with supermarkets, convenience stores, financial services, and energy, broadly overlapping with CO-OP Sapporo's retail and life-services portfolio. Operates at much larger scale and as an incumbent across Hokkaido and nationwide.

Direct peers

• Pal*System (パルシステム生活協同組合連合会): Tokyo-based consumer cooperative federation focused on home delivery of private-brand groceries, including produce, dairy, and prepared foods. Highly comparable as a delivery-led consumer co-op serving a defined regional membership.
• Co-op Mirai (いばらきコープ / コープみらい): Kanto-area consumer cooperative combining grocery stores, home delivery, and life services under a member-owned structure. Directly comparable regional co-op with overlapping retail and service offerings.
• Co-op Kobe (生活協同組合コープこうべ): One of Japan's largest consumer cooperatives, headquartered in Hyogo Prefecture, operating a similar multi-channel retail, home delivery, and life-services platform. Closest comparable by structure, scale, and combined retail-plus-services cooperative model.
• Co-op Hiroshima (生活協同組合コープひろしま): Chugoku-region consumer cooperative operating stores, delivery, mutual aid, and lifestyle services under a member-owned structure. Comparable regional-scale multi-service consumer co-op model.
• Green Co-op (グリーンコープ生活協同組合): Kyushu-area consumer cooperative with delivery, retail, and life services emphasizing food safety and community — values closely aligned with CO-OP Sapporo's 'Naruhodo!' brand positioning and cooperative mission.
• Co-op Deli (コープデリ生活協同組合連合会): Federation of Kanto-region consumer cooperatives operating a delivery-and-retail model similar to CO-OP Sapporo's Todok service. Comparable in delivery logistics, member-owned governance, and multi-service grocery proposition.

Regional players

• Aeon Hokkaido (イオン北海道株式会社): Subsidiary of AEON Group operating supermarkets and shopping centers across Hokkaido, the same territory as CO-OP Sapporo. Direct regional competitor in Hokkaido grocery and household-goods retail.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/coopsapporo_pr
• YouTubeyoutube.com/channel/UCSeoslEBkIjOPZnsyYTNjVA
• Facebookfacebook.com/coop.sapporo
• Instagraminstagram.com/coop_sapporo

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CO-OP Sapporo