Convoy Servicing Company
Convoy Servicing Company is a 60-year-old authorized Thermo King dealer operating 10 branches across Texas and Colorado, selling, servicing, and renting transport refrigeration units, APUs, and refrigerated trailers for commercial fleet operators in food, pharma, and logistics.
- Company typePrivate
- Founded1965
- HeadquartersDallas, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Convoy Servicing Company does
Convoy Servicing Company is a Dallas-based authorized Thermo King dealer founded in 1965 that sells, services, and supports transport refrigeration equipment, auxiliary power units (APUs), refrigerated trailers, and temperature-monitoring telematics for commercial trucking fleets. Operating across 10 branches in Texas and Colorado — including Dallas, Fort Worth, Houston, San Antonio, Corpus Christi, Laredo, Pharr, Mount Pleasant, Temple, and Denver — the company employs 60+ factory-certified Thermo King repair technicians and rounds out a 101-250 person workforce with sales, parts, and administrative staff.
The company's offering is anchored to the Thermo King product family (Precedent S-series trailer units, truck refrigeration units, TriPac APUs, and TracKing telematics) and extended through adjacent brands including Coldtainer portable autonomous refrigeration containers, RedDOT mobile cooling (Eberspaecher), Heat King auxiliary heating, and TempuTrak stand-alone GPS temperature monitoring. Service capabilities include 24/7 emergency mobile repair, scheduled maintenance programs with a 45-point inspection protocol, Blue Track elite dealer performance standards (dwell-time monitoring, express lanes), and refrigerated-trailer rentals spanning 28-53 feet. Genuine Thermo King parts inventory is held at every branch and is also purchasable through Thermo King's national e-commerce store.
Convoy generates revenue through four streams: (1) one-time new and used equipment sales of Thermo King units, APUs, and refrigerated trailers; (2) professional services revenue from scheduled maintenance, 24/7 mobile repair, and emergency road calls; (3) parts resale; and (4) rental fees for refrigerated trailers and Coldtainer units on daily to long-term terms. Pricing is uniformly quote-based, with credit accounts extended to qualified fleet operators. The company is wholly owned by Kirby Corporation (a publicly traded inland marine transport operator) via the legal entity Thermo King of Dallas, functioning as the operating brand for Kirby's Thermo King dealership franchise in the South Central US. Customers span refrigerated transport carriers, food and beverage distributors with peak-season or surge needs, and pharmaceutical/medical cold-chain operators.
Convoy Servicing Company firmographics
Firmographics- Name
- Convoy Servicing Company
- Legal name
- Thermo King of Dallas
- Website
- https://convoyservicing.com
- Company type
- Private
- Founded year
- 1965
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Convoy Servicing Company is a 60-year-old authorized Thermo King dealer operating 10 branches across Texas and Colorado, selling, servicing, and renting transport refrigeration units, APUs, and refrigerated trailers for commercial fleet operators in food, pharma, and logistics.
- Ownership category
- akta.pro rank
Convoy Servicing Company industry classification
Industry- Product category
- Transport Refrigeration Services
- NAICS
- Refrigeration Equipment and Supplies Merchant Wholesalers (423740)
- SIC
- Refrigeration & Service Industry Machinery (3580)
- akta.pro primary industry
- Trailer Refrigeration Unit (Reefer) Installation, Service & Repair (TLAKACAE)
- akta.pro secondary industries
- Refrigerated (Reefer) Trailer Leasing/Rental (TLABACAC), Refrigerated Truck (Reefer) Leasing & Rental (TLABABAD), Refrigerated Vehicles (Reefer Trucks/Vans) Leasing & Rental (TLABAEAA)
Keywords
Where Convoy Servicing Company is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices10 records
Markets served
Convoy Servicing Company business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- New and Used Equipment Sales: Sales of new and pre-owned Thermo King refrigeration units, APUs, and refrigerated trailers. Every used unit is inspected and serviced before sale.
- Service and Repair: 24/7 Thermo King repair, preventative maintenance, mobile on-site repair, emergency road calls, and scheduled service programs for refrigerated trucks and trailers.
- Genuine Parts Sales: Sales of genuine Thermo King parts with extensive inventory in stock for immediate installation.
- Refrigerated Equipment Rentals: Rental of refrigerated trailers (28ft to 53ft) and Coldtainer portable containers with flexible daily, weekly, monthly, and long-term rental terms.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Refrigerated Trailer Rentals - quote-based per size and duration |
| Unit Pricing | Pay-as-you-go | Coldtainer Portable Container Rentals - per rental period |
| Other | Monthly | Service and Maintenance Programs - quote-based |
| Transaction based/ take rate | Pay-as-you-go | Genuine Thermo King Parts |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Convoy Servicing Company product offering
Product offeringCore offering
Convoy Servicing is an authorized Thermo King dealer that sells, services, and rents commercial transport refrigeration equipment across Texas and Colorado. The company supplies new and pre-owned Thermo King trailer and truck reefer units, TriPac auxiliary power units, Coldtainer portable refrigerated containers, and Heat King heating systems, backed by 24/7 mobile repair, factory-designed maintenance programs, genuine parts inventory, and 28-53 ft refrigerated trailer rentals.
Product overview
Convoy Servicing Company is a Thermo King authorized dealer providing transport refrigeration sales, service, and parts across Texas and Colorado. The company operates a unified offering built around Thermo King equipment (Trailer Refrigeration Units, Truck Refrigeration Units, TriPac APU, and small-truck units), complemented by proprietary product lines (Coldtainer portable containers and Heat King heating systems). These products are supported through a network of maintenance programs, Blue Track elite service, 24/7 mobile repair, and genuine parts. Temperature monitoring is addressed via TracKing telematics and TempuTrak stand-alone tracking solutions. Rental services include refrigerated trailers (28-53 ft) and Coldtainer AuO autonomous portable containers. The company does not develop software products; all technology offerings are Thermo King-branded or proprietary equipment systems.
Differentiator
Problem solved
Functional benefit
Brands
- Blue Track: Elite dealer service program offering express lane service, dwell-time monitoring, and real-time updates for Thermo King equipment
- Coldtainer
- Heat King
- TempuTrak
- Precedent S-series
- TriPac
Products and services
- Trailer Refrigeration Units
Quantifiable outcome
- 45-point inspection covering system diagnostics, engine/mechanical, fluid/filters/hoses, and electrical/control systems
- +1 more outcomes
Companies that use Convoy Servicing Company
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Convoy Servicing Company technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Convoy Servicing Company partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and secondary.
- Thermo King (Ingersoll Rand brand)coreConvoy Servicing has been an authorized Thermo King dealer since 1965. The company is factory-trained and authorized to sell, service, and support Thermo King transport refrigeration equipment, APUs, and genuine parts. It is one of the largest Thermo King dealers in the US, operating 10 locations across Texas and Colorado as part of the nationwide Thermo King dealer network.
- ColdtainersecondaryOfficial distributor of Coldtainer portable refrigeration containers including the AuO autonomous unit series. Convoy provides full turnkey service for installing Coldtainer units in vans and trucks.
- RedDOT (Eberspaecher group)secondaryOfficial distributor of RedDOT mobie cooling products (part of Eberspaecher group), extending product portfolio beyond Thermo King to include additional mobile cooling solutions.
- Heat KingsecondaryDistributor of Heat King auxiliary heating and freeze control systems for temperature-sensitive loads, especially in winter climates or for backhaul routes.
- TempuTrak (Thermo King brand)secondaryTempuTrak is Thermo King's GPS-based telematics solution for real-time temperature monitoring on direct-drive trucks, vans, heaters, and non-Thermo King refrigerated units. Convoy Servicing offers TempuTrak as a complementary monitoring solution.
- TracKing (Thermo King brand)secondaryTracKing telematics integrated with many of Convoy's mobile refrigeration units for real-time visibility and temperature monitoring, offered as part of the rental fleet and service offerings.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Convoy Servicing Company competitors and assessment
Company assessmentBroad incumbents
- Utility Trailer Manufacturing Company: Major US manufacturer of dry van and refrigerated trailers sold through its dealer network. As one of the largest reefer trailer OEMs, Utility's dealer system competes with Convoy for fleet customers buying new equipment alongside service contracts.
- Thermo King (Trane Technologies): The OEM brand Convoy is authorized to sell and service. As Convoy's parent manufacturing ecosystem and brand anchor, Thermo King defines the parts catalog, service protocols, and Blue Track program that Convoy operates within, making it the defining incumbent peer.
- Wabash National Corporation: Public trailer manufacturer producing refrigerated trailers sold through its dealer network. Its dealer-installed reefer units and service contracts compete with Convoy for fleet capex and aftermarket service dollars.
- Great Dane: Established US manufacturer of refrigerated and dry van trailers with its own dealer/service network. Competes for new equipment sales and aftermarket service accounts that Convoy pursues with the Thermo King product line.
Direct peers
- Carrier Transicold: The primary competing transport refrigeration brand globally, sold through its own dealer network across the US. Provides reefer units, APUs, telematics, and parts competing head-to-head with Thermo King's product line that Convoy Servicing distributes and services.
- Polar Leasing Company: Refrigerated trailer rental specialist serving food distribution, pharmaceuticals, and event markets nationwide. Competes directly with Convoy's refrigerated trailer rental offering (28–53ft fleet) for fleet operators needing temporary reefer capacity.
- NorthGate Mobile Services: Mobile refrigerated storage and trailer rental specialist serving food service, retail, and event customers across the US. Competes with Convoy's portable Coldtainer rentals and refrigerated trailer rentals in the surge/temporary capacity market.
Regional players
- Star Cold Storage & Transport Services: Cold chain and refrigerated transport/logistics operator that procures and services its own reefer fleet. Represents a category of regional fleet operators that Convoy serves as a customer but competes with via captive maintenance operations for in-house service capture.
Emerging players
- CIMC Vehicles (CIMC Reefer): Chinese-based global trailer and reefer trailer manufacturer expanding presence in North America. As an emerging player in refrigerated trailer manufacturing, CIMC represents competitive pressure on equipment pricing for Convoy and other Thermo King dealers selling new trailers.
- Eberspaecher (RedDOT/Espar): Manufacturer of mobile climate control products including RedDOT cooling and Espar heaters — brands Convoy distributes. Competes as an alternative product family to Thermo King APUs and provides Convoy with adjacent revenue, while its dealer relationships represent peer-overlap with Convoy's portfolio breadth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Convoy Servicing Company financial estimates
Financial estimateRevenue estimate
Valuation estimate
Convoy Servicing Company leadership team
Management profileNumber of profiles
Convoy Servicing Company funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Convoy Servicing Company M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Convoy Servicing Company
What does Convoy Servicing Company do?
Convoy Servicing is an authorized Thermo King dealer that sells, services, and rents commercial transport refrigeration equipment across Texas and Colorado. The company supplies new and pre-owned Thermo King trailer and truck reefer units, TriPac auxiliary power units, Coldtainer portable refrigerated containers, and Heat King heating systems, backed by 24/7 mobile repair, factory-designed maintenance programs, genuine parts inventory, and 28-53 ft refrigerated trailer rentals.
Is Convoy Servicing Company a public or private company?
Convoy Servicing Company is a private company. It is classified as corporate owned and is currently operating.
When was Convoy Servicing Company founded?
Convoy Servicing Company was founded in 1965. It employs 101 to 250 people.
Where is Convoy Servicing Company based?
Convoy Servicing Company is headquartered in Dallas, United States, in the North America region.
How does Convoy Servicing Company make money?
Four revenue lines are on record. New and Used Equipment Sales are the primary driver. The others are service and Repair, genuine Parts Sales and refrigerated Equipment Rentals.
Who are Convoy Servicing Company's main competitors?
Broad incumbents on record are Utility Trailer Manufacturing Company, Thermo King (Trane Technologies), Wabash National Corporation and Great Dane. Direct peers are Carrier Transicold, Polar Leasing Company and NorthGate Mobile Services. Star Cold Storage & Transport Services is listed as a regional player. Emerging players are CIMC Vehicles (CIMC Reefer) and Eberspaecher (RedDOT/Espar).
Does Convoy Servicing Company have an API?
No public API is recorded for Convoy Servicing Company.
What industry is Convoy Servicing Company in?
Convoy Servicing Company's product category is Transport Refrigeration Services. Its primary akta.pro industry code is TLAKACAE, Trailer Refrigeration Unit (Reefer) Installation, Service & Repair, with a secondary code of TLABACAC, Refrigerated (Reefer) Trailer Leasing/Rental. Its NAICS code is 423740 and its SIC code is 3580.