Azienda Ospedaliero Universitaria Policlinico

What Azienda Ospedaliero Universitaria Policlinico does

Azienda Ospedaliero Universitaria Policlinico "G.Rodolico - San Marco" is a public university hospital located in Catania, Sicily, operating two main facilities: Presidio Gaspare Rodolico and Presidio San Marco. The institution provides comprehensive acute, chronic, and emergency healthcare services including 24/7 Pronto Soccorso emergency care, inpatient hospitalization across all major medical and surgical specialties, outpatient specialist consultations, diagnostic imaging, clinical laboratories, and surgical procedures. It serves as a regional referral center for complex cases in eastern Sicily, affiliated with Università degli Studi di Catania for medical education, residency training, and clinical research. The organization is part of the Italian National Health Service (SSN) framework, with services funded through SSN reimbursement under DRG-based tariffs, patient ticket co-payments (Ticket Sanitario), and a minor intramoenia private practice segment.

The hospital's underlying technology infrastructure centers on the SovraCUP regional booking platform (web portal plus Android/iOS mobile application) enabling citizens to schedule specialist visits and diagnostic exams via SPID digital identity and electronic prescriptions. Supporting digital services include PagoPA online payment for healthcare tickets, an electronic procurement platform (Piattaforma Appalti) for public tenders, an online recruitment system (Piattaforma Concorsi), and employee self-service portals (Sportello Dipendenti and Sportello Universitari). Telemedicine (HTA - Telemedicina) services extend remote consultation capability. The hospital maintains institutional transparency via the Amministrazione Trasparente public disclosure framework required of Italian public entities.

The go-to-market model is direct-to-consumer via physical hospital facilities, the SovraCUP regional booking system, and a toll-free phone line (800066233, active since January 2023). Customer segments include general public patients (primary), medical students and healthcare professionals (training), and women's health patients (vertical specialization, recognized via Bollini Rosa). Strategic partnerships span the academic affiliation with University of Catania (core), Regione Sicilia regional health authority (core), Joint Commission International for quality standards, and Fondazione Onda for women's health network participation. The original institutional website was archived on December 31, 2022, with all operations consolidated to the new portal at policlinicorodolicosanmarco.it from January 1, 2023.

Name

Azienda Ospedaliero Universitaria Policlinico

Legal name

Azienda Ospedaliero Universitaria Policlinico "G.Rodolico - San Marco"

Website

https://policlinicovittorioemanuele.it

Company type

Public

Founded year

1996

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Azienda Ospedaliero Universitaria Policlinico "G.Rodolico - San Marco" is a public university hospital in Catania, Sicily, operating two facilities that provide emergency, inpatient, and outpatient healthcare services under the Italian National Health Service, affiliated with the University of Catania for medical education and research.

Ownership category

akta.pro rank

Headquarters

HQ city

Catania

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. National Health Service (SSN) Reimbursement: Public healthcare services funded through Italian National Health Service reimbursement based on diagnosis-related groups (DRG) and standard costs
2. Patient Ticket Payments (Ticket Sanitario): Co-payment fees collected from patients for outpatient services, diagnostic tests, and prescriptions under the SSN system, payable via PagoPA or hospital ticket counters
3. Intramoenia (Private Practice): Private medical services offered within the public hospital facility, paid directly by patients. Includes specialist consultations and procedures not covered by SSN or chosen by patients for shorter wait times

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Azienda Ospedaliero Universitaria Policlinico "G.Rodolico - San Marco" is a public university teaching hospital in Catania, Sicily, providing comprehensive healthcare services including emergency care (Pronto Soccorso), inpatient hospitalization, outpatient specialist consultations, diagnostic imaging, clinical laboratories, and surgical procedures across all major medical and surgical disciplines. The hospital also conducts medical education and clinical research in partnership with the University of Catania. Auxiliary services include the SovraCUP regional booking system, digital payment via PagoPA, blood and organ donation programs, and community health initiatives.

Product overview

Azienda Ospedaliero Universitaria Policlinico is a university teaching hospital in Catania, Sicily, operating two main facilities: Presidio Gaspare Rodolico and Presidio San Marco. The institution provides digital services for healthcare access including the regional SovraCUP appointment booking platform (web and mobile app for Android/iOS), online payment via PagoPA, electronic procurement through the Piattaforma Appalti, and online recruitment via the Piattaforma Concorsi. Internal digital services include employee and university staff portals (Sportello Dipendenti/Sportello Universitari). Core operations center on hospital healthcare services spanning emergency care, inpatient hospitalization, outpatient specialist visits, clinical laboratories, diagnostic imaging, blood and organ donation programs, and specialized medical departments organized into Units Operative (operating units). The hospital also supports healthcare professional training through ECM (Education Continued in Medicine) events and maintains community health initiatives including health promotion, patient rights protection, and clinical risk management.

Differentiator

Problem solved

Functional benefit

Products and services

• Servizi Sanitari Ospedalieri (Hospital Healthcare Services) Core hospital services including emergency room (Pronto Soccorso), inpatient hospitalization, outpatient services, blood donation, organ donation, clinical laboratories, and diagnostic imaging delivered across two hospital presidi for patients across Catania and eastern Sicily.
• Servizio di Prenotazione SovraCUP Regional healthcare appointment booking platform enabling citizens with digital identity (SPID) and dematerialized prescriptions to book specialist visits and diagnostic exams across Sicilian health authorities via web portal.
• App SovraCUP Smartphone and tablet application available on Android and iOS for booking specialist visits and diagnostic exams in the SSN at Sicilian health companies.
• Servizio di Pagamento PagoPA Digital payment service for healthcare services allowing advance ticket payment through the online payment portal, supplementing traditional ticket counter payments.
• Telemedicina / HTA Services Telemedicine services for remote patient consultations and healthcare delivery, enabling healthcare access without physical hospital visits.
• Servizio Infermieristico (Nursing Service) Dedicated nursing service department providing professional nursing care across hospital wards and units.
• Ufficio Relazioni con il Pubblico (URP) Public relations office providing information to citizens, handling complaints, and facilitating communication between the public and hospital administration.
• Centro Raccolta Sangue (Blood Collection Center) Blood collection center located at Presidio G. Rodolico padiglione 7, open daily including holidays from 7:30 to 12:00, supporting blood and cord blood donation programs.
• Attività di Formazione ECM (Continuing Medical Education) Continuing medical education events and training programs for healthcare professionals, organized by the U.O. Formazione e Aggiornamento unit.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Università degli Studi di CataniacoreStrategic or Co-development PartnerAcademic affiliation providing medical education, clinical training for medical students and residents, and conducting collaborative research. The university hospital (Azienda Ospedaliero Universitaria) structure integrates healthcare delivery with medical education and research.
• Regione Sicilia - Assessorato Regionale alla SanitàcoreStrategic or Co-development PartnerRegional health authority overseeing the Sicilian healthcare system. The hospital operates within the regional health service framework, following regional policies and participating in regional programs including the SovraCUP booking system and health initiatives.
• Fondazione Onda - Bollini Rosa NetworkminorStrategic or Co-development PartnerHospital belongs to the Bollini Rosa network recognizing facilities with dedicated services for women's health prevention, diagnosis, and treatment.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Policlinico Umberto I: Historic public university hospital in Rome affiliated with Sapienza University. Comparable as a large, multi-specialty Italian public teaching hospital providing SSN-funded inpatient, outpatient, and emergency services plus medical training.
• Ospedale Maggiore Policlinico (Milano): Major public/research hospital in Milan historically linked to the University of Milan. Comparable as a large multi-specialty Italian public hospital combining SSN-funded care, teaching, and research at significant scale.
• Azienda Ospedaliera Universitaria Pisana: Public university hospital in Pisa affiliated with the University of Pisa. Comparable in governance structure (Azienda Ospedaliero Universitaria), SSN funding model, and multi-specialty teaching mission within the Tuscan regional health system.
• Azienda Ospedaliera Universitaria Careggi: Large Tuscan university hospital (Azienda Ospedaliero Universitaria) affiliated with the University of Florence. Directly comparable as a public Italian teaching hospital combining tertiary care, medical education, and research within an SSN framework.
• Azienda Ospedaliero Universitaria Senese: Public university hospital in Siena affiliated with the University of Siena. Comparable as a regional Azienda Ospedaliero Universitaria with similar scale, SSN reimbursement model, and integration of clinical care with medical education.
• ARNAS Garibaldi: Public hospital authority (ARNAS) also based in Catania and operating within the Sicilian Regional Health Service. It is the most direct local peer, competing for the same patient catchment, emergency demand, and SSN-funded activity in eastern Sicily.
• Azienda Ospedaliera di Padova: Public university hospital in Padua (Veneto region). Comparable in operating model as an SSN-funded, multi-specialty teaching hospital with a regional referral role, although based in a wealthier region with different funding dynamics.
• AOU Federico II: Public university hospital in Naples affiliated with the University of Naples Federico II. Comparable as a southern-Italian Azienda Ospedaliero Universitaria with similar SSN funding dynamics, multi-specialty teaching structure, and regional referral responsibilities.

Regional players

• IRCCS ISMETT: Specialized transplant and high-acuity hospital in Palermo (Sicily), operated as a public-private IRCCS in partnership with the Sicilian Region. Comparable as another Sicilian tertiary referral institution within the regional health ecosystem, but focused on a narrower specialty footprint and a different governance model.

Broad incumbents

• Ospedale Papa Giovanni XXIII: Large public hospital in Bergamo (Lombardy) operating as a major regional referral center. Comparable as a large SSN-funded public hospital with a broad specialty mix and significant regional catchment, though structured as an ASST rather than a university hospital.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Azienda Ospedaliero Universitaria Policlinico