Viaduc

What Viaduc does

Viaduc is a French privately-held SAS (share capital €200,000) founded in 2004 and headquartered in Angers, with a secondary office in Beaucouzé. It operates an integrated web services platform serving French small businesses, artisans, auto-entrepreneurs, associations, and select enterprise accounts under a single-interlocutor model. The stated client base exceeds 20,000 lifetime customers with a 97% renewal rate, accumulated over 20+ years of operation.

The product portfolio spans website creation (showcase sites starting at €19 HT/month, WordPress, and WooCommerce e-commerce), domain name registration across 110+ TLDs, Linux-based mutualized web hosting with SSL, logo design, and digital marketing services including SEO, Google Ads management, and social media management on Facebook/Instagram/LinkedIn. The technology stack is predominantly composed of third-party platforms (WordPress, WooCommerce, Bitdefender for security, Passbolt for password management) integrated behind a proprietary customer-facing manager interface and self-service portals (viaduc.fr, nom-domaine.fr, hebergeur.net). Recurring revenue streams (subscriptions across hosting, domain, website, and managed IT) are supplemented by one-time setup fees and usage-based email/SMS packs.

The business model is overwhelmingly subscription-based, with monthly and annual billing across the product lines, distributed via self-serve e-commerce, inside phone sales (Monday-Friday business hours), and dedicated project managers for complex implementations. Recent product expansion has pushed the company beyond traditional web services into managed IT (Infogérance) and 24/7 managed detection and response cybersecurity, anchored by a Bitdefender distribution partnership. Operations are exclusively domestic (France), with all teams, solutions, and servers based domestically and CNIL, AFNIC, and ICANN accreditations in place. The company has no external funding, no parent, and no disclosed M&A activity.

Name

Viaduc

Legal name

VIADUC

Website

https://viaduc.fr

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Viaduc is a French integrated web services provider based in Angers, offering website creation, domain registration, hosting, and digital marketing to 20,000+ SMB clients since 2004, with recent expansion into managed IT and cybersecurity.

Ownership category

akta.pro rank

Product category

Web Hosting and Digital Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Advertising Agencies (7311)

akta.pro primary industry

Cloud‑Native & SaaS ADC / Load Balancing (Managed L4/L7) (HDAFAHAD)

akta.pro secondary industries

Email Authentication & Domain Protection (DMARC/SPF/DKIM) (HDADAKAC), Email Phishing & BEC Protection (HDADAKAB), SSL/TLS Offload & PKI/Certificate Services (ADC‑Integrated) (HDAFAHAI)

Keywords

• Website creation services
• Domain name registration
• Web hosting
• Digital marketing services
• Managed IT services

Headquarters

HQ city

Angers

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Website Creation Services: One-time setup fees for website creation including showcase sites starting at 19€/month HT, WordPress sites, and e-commerce solutions. Services include hosting, SSL, and domain registration bundled with website packages.
2. Domain Name Registration: Annual domain registration fees ranging from 12.18€ to 1,980€ HT/year depending on extension (.fr, .com at 19.90€, premium domains at higher rates). Includes email accounts and basic hosting.
3. Web Hosting: Mutualized Linux hosting services with various storage tiers, SSL certificates, and email accounts. Monthly and annual subscription models.
4. SEO/SEA/SMO Services: Digital marketing services including natural referencing (SEO), paid advertising (Google Ads/SEA), and social media management (SMO) as add-on services to website packages.
5. CRM/Emailing Platform: Subscription-based CRM and emailing services with tiered plans (Access, Confort, Premium) plus SMS and email communication packs. Annual subscription with tacit renewal.
6. Managed IT Services: Infogérance (managed IT) and cybersecurity services including Bitdefender antivirus/firewall, remote workstation management, and cloud backup solutions. Monthly subscription per installed workstation.
7. Logo Design: One-time logo creation service where graphic designers propose 3 logo concepts based on client brief.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Viaduc designs, builds, and hosts websites (showcase sites, WordPress, WooCommerce e-commerce) starting at €19 HT/month, registers domain names across 110+ extensions starting at €19 HT/year, and provides Linux-based web hosting with SSL and email. The company complements its core with digital marketing services (SEO, SEA/Google Ads, SMO on Facebook/Instagram/LinkedIn), an integrated CRM/Emailing/SMS campaign platform, and managed IT/cybersecurity subscriptions (Bitdefender MDR, Passbolt password manager, cloud backup). All services are operated from Angers, France, targeting TPE/PME and associations as a single-interlocutor web ecosystem.

Product overview

Viaduc is a French digital solutions provider (based in Angers) offering an integrated portfolio of web services under a single-interlocutor model for TPE/PME, artisans, and associations. The core offering centers on website creation and hosting (including WordPress and WooCommerce-based showcase and e-commerce sites at prices from 19 EUR HT/month), complemented by domain name registration (110+ extensions from 19 EUR HT/year), SSL certificates, and professional email hosting. The portfolio extends into digital marketing services: SEO, Google Ads (SEA), and social media management (Facebook, Instagram, LinkedIn), plus email/SMS campaign management via an integrated CRM/Emailing platform with tiered subscriptions (Access, Confort, Premium). Additional offerings include logo design, domain name monitoring and transfer, and IT infrastructure managed services (Infogérance) with Bitdefender security, as well as a dedicated Cybersécurité package featuring 24/7 MDR, Passbolt password management, and cloud backup. Optional add-ons include individual security products, PHP extended support, and the Pack Intégral for clients requiring dedicated account management. All services are designed, produced, and hosted in France, with servers located in French datacenters.

Differentiator

Problem solved

Functional benefit

Products and services

• Site Vitrine Visibilité Solo Turnkey showcase website package starting at €19 HT/month targeted at sole traders, artisans, and small businesses needing a basic online presence.
• Site Vitrine Visibilité Standard showcase website package with enhanced visibility features and SEO optimization for TPE/PME businesses.
• Site WordPress WordPress-based website creation service leveraging the WordPress CMS for client websites.
• Site Vitrine Éco-responsable Environmentally-friendly showcase website package focused on reduced digital carbon footprint for environmentally conscious businesses.
• Site E-commerce (WooCommerce) Full e-commerce website solution built on WooCommerce, enabling online sales and store management.
• Nom de Domaine Domain name registration and management service supporting 110+ extensions (.fr, .com, .eu, .net, .org, geographic and new gTLDs), starting at €19 HT/year.
• Hébergement Web Linux-based mutualized web hosting service located in France, with storage tiers, POP/IMAP, webmail, and anti-virus/anti-spam protection.
• Certificats SSL SSL certificate provisioning service for website security and encryption, available in multiple types to suit different security requirements.
• Référencement Naturel (SEO) Search engine optimization service to improve organic visibility and ranking in search engine results for client websites.
• Publicité Payante (SEA / Google Ads) Pay-per-click advertising management service for Google Ads campaigns, including account creation, setup, and ongoing campaign optimization.
• Réseaux Sociaux (SMO) Social media marketing and management service covering Facebook, Instagram, and LinkedIn, including content creation, scheduling, and community management.
• Création de Logo Logo design service where Viaduc's graphic designers create 3 initial concepts based on a client brief for selection.
• Campagne E-mailing / SMS Email and SMS marketing campaign platform with CRM capabilities, offering tiered subscriptions (Access, Confort, Premium) and communication packs for email and SMS volumes.
• Infogérance (Managed IT) Managed IT services subscription including remote workstation installation (PC/Mac), email/calendar configuration, Bitdefender antivirus/firewall, and helpdesk support (5 days/week 9h-18h).
• Cybersécurité Cybersecurity subscription featuring 24/7 managed detection and response (Bitdefender MDR), password manager (Passbolt) installation, and automated cloud backup (1TB per user, 6-month retention).
• Pack Intégral Comprehensive service package including a dedicated account manager with direct line access, designed for clients requiring intensive support and project management.

Quantifiable outcome

• 97% customer renewal rate demonstrates strong retention and satisfaction
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature4 records

Partnerships

Six partnerships are on record, tiered supporting and core.

• Initiative AnjousupportingStrategic or Co-development PartnerLocal entrepreneurial support organization in the Anjou region that supports Viaduc's development through expertise and accompaniment in structuring and growing the business.
• Réseau EntreprendresupportingStrategic or Co-development PartnerEntrepreneurial network supporting Viaduc's development with guidance and expertise to help structure and expand the company operations.
• Bitdefender (via Arrow)coreTechnology or IntegrationCybersecurity technology provider for antivirus/firewall solutions and Managed Detection & Response (MDR) services distributed through Viaduc's managed IT and cybersecurity offerings.
• PassboltsupportingTechnology or IntegrationPassword management solution integrated into Viaduc's cybersecurity offerings, distributed as part of managed security services.
• AFNICcoreTechnology or IntegrationFrench Internet Naming Authority - registry operator for .fr domain extension and other French TLDs that Viaduc interfaces with as a registrar.
• ICANNcoreTechnology or IntegrationInternet Corporation for Assigned Names and Numbers - global regulatory body governing domain name system that sets rules and policies Viaduc operates under as a registrar.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Infomaniak: Swiss cloud and hosting provider offering shared hosting, domains, email, and managed services with strong data-sovereignty positioning. Infomaniak mirrors Viaduc's European-rooted, sovereignty-led go-to-market and SMB orientation.
• OVHcloud: French cloud and hosting provider offering shared hosting, domain names, and infrastructure services. OVHcloud is the most directly comparable French SMB-facing host-and-domain platform to Viaduc, with overlapping products (mutualized hosting, .fr domains, SSL) and a similar data-residency story.
• Gandi: French domain registrar and hosting company offering domain registration, web hosting, email, and SSL. Gandi shares Viaduc's core focus on domain/hosting bundles for European SMBs and is headquartered in France.
• Mailclub: French domain name registrar and brand-protection specialist focused on .fr and corporate domain portfolios. Mailclub is a domain-focused peer with overlap on the Veille Noms de Domaine / domain-recovery portion of Viaduc's portfolio.
• LWS (Livre Web Services): French SMB-focused web hosting and domain registration company providing shared hosting, VPS, websites, and domains at low price points. LWS is one of the closest direct competitors to Viaduc in the French TPE/PME segment.

Broad incumbents

• Wix: Global SaaS website builder with SMB focus. Wix is an adjacent broad incumbent in the self-serve website-creation category, taking share from traditional hosting-led bundles like Viaduc's.
• IONOS: Large European hosting, domain, and cloud provider serving small businesses with shared hosting, websites, and online marketing tools. IONOS is a broader incumbent that competes with Viaduc on hosting and website-builder offerings but at greater scale.
• Hostinger: Global low-cost hosting and website builder with strong European customer base. Hostinger competes with Viaduc on price and self-serve ease, particularly for entry-level showcase and WordPress sites.
• GoDaddy: World's largest domain registrar and SMB hosting/website builder. GoDaddy competes broadly with Viaduc across domains, hosting, and marketing services, but at significantly larger scale and without French data-residency emphasis.

Emerging players

• Oxila (SIBU / Oxito): French SMB-focused digital services firm offering website creation, hosting, and digital marketing. Overlaps with Viaduc's TPE/PME funnel in France, representing an emerging in-market competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Viaduc
• Facebookfacebook.com/viaduc
• LinkedInfr.linkedin.com/company/viaduc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Viaduc