City of Lincoln Council

What City of Lincoln Council does

City of Lincoln Council is a statutory local government authority serving the City of Lincoln in Lincolnshire, England, under UK local government law. The council is governed by 33 elected councillors across 11 wards and operates with a workforce of 501–1,000 employees headquartered at City Hall, Beaumont Fee, Lincoln. Its statutory remit spans the full spectrum of English district council functions: council tax administration (property banding A–H), business rates collection, housing allocations and homelessness support (via the Lincshomefinder partnership with North Kesteven District Council and housing associations L&H Homes, Platform Housing Group, and ONGO), waste and recycling collection (including subscription-based garden waste), planning and building control, licensing, electoral services, environmental health, and community development.

The council's service delivery runs on a conventional digital stack: the public-facing lincoln.gov.uk website built on Jadu CMS, a Granicus AchieveForms-powered online services portal for resident transactions (benefits, council tax, licensing, planning, payments), and a dedicated planning application portal at planning.lincoln.gov.uk. A separate footfall monitoring layer, operated in partnership with Lincoln BIG using Wi-Fi counters at Castle Square, High Street junctions, and City Square, provides independent-controller analytics on city-centre visitor movement. Operational technology extends to Intratone door entry systems in low-rise council housing and the Lincshomefinder shared housing allocations platform jointly administered with North Kesteven District Council.

The council's revenue model is statutory rather than commercial, drawing on four pillars: council tax (property-based, billed monthly on national banding system), retained business rates from in-jurisdiction businesses, central government grants (Revenue Support Grant, New Homes Bonus, and ring-fenced funding), and transactional fees and charges (planning applications, licences, parking, garden waste subscriptions). The council's go-to-market is non-commercial — service uptake is mandatory by statute or available on universal resident access. Notable recent strategic activity includes the Charterholme Western Growth Corridor development (up to 3,200 homes across 240 hectares in joint venture with Lindum Western Growth Community Ltd, with GRAHAM appointed as design-and-construct contractor in June 2026), the April 2026 transfer of Lincoln Community Lottery to The Giving Machine after raising over £250,000 for 75 good causes over seven years, and ongoing partnership working with Lincolnshire Police on antisocial behaviour enforcement.

Name

City of Lincoln Council

Legal name

City of Lincoln Council

Website

https://lincoln.gov.uk

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

City of Lincoln Council is a statutory UK local government authority providing municipal services — council tax, housing, planning, waste, licensing, and benefits — to approximately 100,000 residents and businesses across 11 wards in Lincoln, England.

Ownership category

akta.pro rank

Product category

Municipal and Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Waste Collection (56211), Other Services to Buildings and Dwellings (56179)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Management Services (8741)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Local government services
• Municipal administration
• Planning and building control
• Council tax administration
• Social housing provision

Headquarters

HQ city

Lincoln

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Council Tax: Property-based local taxation collected from all residential and commercial properties within the city boundaries.
2. Business Rates: Levies collected from businesses operating within the council's jurisdiction.
3. Government Funding: Central government grants and funding for local authority services.
4. Fees and Charges: Various service fees including planning application fees, licensing fees, parking fees, and other service charges.

Pricing tiers

Distribution channels3 records

Marketing channels5 records

Core offering

City of Lincoln Council is a UK local government authority that delivers statutory municipal services to residents, businesses, and visitors of the City of Lincoln. Its core offerings include Council Tax and Business Rates administration, housing and homelessness services, planning and building control, waste collection and recycling, benefits administration, licensing, electoral services, and parking. Services are delivered through a Jadu-powered website, a Granicus online transactions portal, in-person service centres, and telephone contact channels.

Product overview

City of Lincoln Council operates a unified service delivery platform through its website, providing residents access to core local government functions. The primary digital products include the main council website portal, an online services portal powered by Granicus AchieveForms for transactions like benefit claims, council tax, and licensing, and a dedicated planning application portal. The council also manages the Lincoln Community Lottery, now operated by The Giving Machine. These products collectively deliver statutory local authority services to approximately 100,000 residents in the city.

Differentiator

Problem solved

Functional benefit

Products and services

• City of Lincoln Council Website Official website portal providing access to all council services, information, news, consultations, and public information for residents, businesses, and visitors in Lincoln. Powered by Jadu CMS.
• Online Services Portal Digital self-service platform powered by Granicus AchieveForms (GovService) that enables residents and businesses to complete council transactions online, including benefit applications, council tax payments, planning submissions, licensing, and reporting services.
• Planning Application Portal Online platform (planning.lincoln.gov.uk) for viewing planning applications, submitting comments, checking planning requirements, accessing pre-application advice, and viewing planning committee information for property developers and residents.
• Council Tax Administration Property-based local taxation service collecting Council Tax from all residential properties within Lincoln based on national property banding system (bands A through H), with monthly billing and single person discount available.
• Business Rates Collection Levy collection service for businesses operating within the City of Lincoln boundaries, billed and administered through the council's revenue services.
• Benefits Administration Administration of welfare benefits and cost-of-living support for City of Lincoln residents, including application processing for Housing Benefit, Council Tax Support, and Universal Credit guidance.
• Council Housing and Homelessness Services Provision of social housing through the council's housing stock, homelessness advice, and housing allocation services in partnership with North Kesteven District Council via Lincshomefinder and housing associations (L&H Homes, Platform Housing Group, ONGO).
• Bins and Recycling Collection Kerbside waste collection, recycling, and subscription-based garden waste collection services for City of Lincoln households.
• Building Control Services Building control advice, guidance, and application processing for construction and building works within the City of Lincoln, ensuring compliance with building regulations.
• Business Licensing Issuance of business licences, permits, and food business registrations for businesses operating within Lincoln, with fees varying by licence category.
• Parking and Transport Services Car parking services, parking permits (including resident parking permits), and transport information for residents and visitors to Lincoln.
• Lincoln Community Lottery Community lottery programme operated under council management that raised funds for local good causes in Lincoln. Now transferred to The Giving Machine.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered major, core and minor.

• The Giving MachinemajorStrategic or Co-development Partner · 10 April 2026The Giving Machine took over ownership and management of Lincoln Community Lottery from City of Lincoln Council on 10th April 2026. The council worked closely with The Giving Machine to ensure a smooth transition of the lottery operations. Previously, the lottery raised over £250,000 for 75 good causes under council management over seven years.
• GatherwellcoreTechnology or IntegrationGatherwell operates as the Lottery Operator for Lincoln Community Lottery. Worked with the council and The Giving Machine during the ownership transfer to ensure continuity of lottery operations.
• Lincoln BIG (Business Improvement Group)coreStrategic or Co-development PartnerLincoln BIG owns and controls Wi-Fi footfall counters at Castle Square, High Street junctions, and City Square. City of Lincoln Council accesses the collected data as an independent controller. Partnership enables understanding of visitor footfall patterns in the city centre.
• Lindum Western Growth Community LtdmajorStrategic or Co-development PartnerJoint development partner with City of Lincoln Council for the Charterholme residential development in Lincoln. Partnership covers the Western Growth Corridor project involving approximately 240 hectares and up to 3,200 homes.
• GRAHAMmajorStrategic or Co-development PartnerNorthern Ireland-headquartered contractor appointed by City of Lincoln Council and Lindum Western Growth Community Ltd to design and construct the next phase of the Charterholme residential development. GRAHAM previously completed gateway and railway bridge works on Tritton Road.
• North Kesteven District CouncilcoreStrategic or Co-development PartnerJoint controller partnership for Lincshomefinder housing allocations service, Revenues and Benefits Shared Service, and Welfare Advice service. Both councils share data processing responsibilities under this arrangement.
• L&H HomesminorChannel Partner/ Reseller/ DistributorHousing association partner for the Lincshomefinder housing allocations partnership. Receives housing applications from City of Lincoln Council residents seeking social housing.
• Platform Housing GroupminorChannel Partner/ Reseller/ DistributorHousing association partner for the Lincshomefinder housing allocations partnership.
• ONGOminorChannel Partner/ Reseller/ DistributorHousing association partner for the Lincshomefinder housing allocations partnership.
• Lincolnshire PolicecoreStrategic or Co-development PartnerPartner in the Public Protection and Antisocial Behaviour Team, sharing information through formal Information Sharing Agreements. Collaborates on ASB Case Reviews and community safety initiatives.
• MeddominorImplementation/ SI/ Consulting PartnerContractor providing repairs services for council garage properties.
• Lincs Civil EngineeringminorImplementation/ SI/ Consulting PartnerContractor providing civil engineering services for council properties.
• Drain WiseminorImplementation/ SI/ Consulting PartnerDrainage contractor providing services for council properties.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Norwich City Council: Norfolk city council with a comparable compact-urban footprint, strong university population, and active regeneration agenda. Delivers the same suite of statutory local-authority functions including housing, waste, planning, and council tax administration.
• Gloucester City Council: Gloucestershire-based city council of broadly comparable population size and urban form. Delivers the same core statutory services including housing allocations, council tax, business rates, waste collection, and planning, with shared-service partnerships analogous to Lincoln's North Kesteven arrangement.
• Winchester City Council: Hampshire-based district council serving a historic city of similar population scale. Comparable mix of council tax, housing, planning, waste, and licensing services, and similarly constrained by heritage-protection and growth-corridor planning dynamics.
• Lancaster City Council: Lancashire-based district council with a comparable mix of urban governance, university-city demographics, and historic-city regeneration priorities. Delivers council tax, housing allocations, waste collection, and planning services through a similar in-house model.
• Chichester District Council: West Sussex district council of comparable size with a historic city core and active growth pressures. Delivers council tax, housing, waste, planning, and licensing services, and operates shared-service arrangements similar to Lincoln's inter-authority partnerships.
• Canterbury City Council: Kent-based city council of similar scale and demographic profile, with comparable heritage-tourism economy and student population. Operates council tax, housing, waste collection, licensing, and planning services through a comparable organisational structure.
• City of York Council: UK unitary city council of comparable population size serving a historic city with a large student population. Delivers the same mix of council tax, housing, planning, waste collection, and licensing functions, and operates its own digital service portal — the closest functional peer to City of Lincoln Council.
• Exeter City Council: Devon-based city council of similar scale, serving a compact historic core with active growth-corridor development. Operates parallel services in council tax, benefits, waste, licensing, and planning, and has invested in digital service transformation comparable to Lincoln's Granicus/Jadu stack.
• Bath & North East Somerset Council: Unitary authority serving a heritage city with strong tourism economy and active regeneration agenda. Comparable scale and service-delivery model, including council tax, housing, waste collection, planning, and licensing — useful peer for benchmarking digital-service investment.

Regional players

• Durham County Council: North East England unitary authority operating across a wider but demographically and economically comparable footprint to Lincolnshire. Delivers the same suite of statutory services but at a larger scale, providing a useful regional comparison for service-design and shared-service benchmarks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/lincolncouncil
• Facebooken-gb.facebook.com/TheCOLC

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Lincoln Council