What Kanawha County Ambulance does

Kanawha County Ambulance, operating under the legal name Kanawha County Emergency Ambulance Authority (KCEAA), is a non-profit public entity created in 1977 by the Kanawha County Commission under the Emergency Services Act of 1975 to provide emergency medical services to Kanawha County, West Virginia. The organization is headquartered at 601 Brooks Street, Charleston, WV, where it operates a 24/7 communications center, and functions as West Virginia's largest public provider of emergency, non-emergency, and Mobile Integrated Health Services. It is governed by a publicly appointed Board of Directors that includes local mayors, county commissioners, and community members, with no private equity or venture capital ownership.

The service portfolio spans the full pre-hospital and community care continuum. The core product is transport: 911 emergency dispatch across all of Kanawha County and scheduled non-emergency medical transport to hospitals, skilled nursing facilities, dialysis and radiation centers, handling approximately 50,000 service requests per year. Adjacent service lines include a Community Paramedicine (Mobile Integrated Health) program accessed via physician/facility referral to reduce ER visits and hospital readmissions; a Health and Wellness Center offering free urgent care, primary care, lab tests, and on-site prescriptions to Kanawha County government employees and their families; an EMS Training Center providing recertification classes and public CPR training; a six-week in-house EMT Academy producing National Registry-certified EMTs; and special-events medical standby coverage with a community outreach program. Revenue is generated primarily through fee-for-service transport billing (outsourced to billing partner Quick Med Claims), transaction-based EMS and CPR training fees, and a managed-services arrangement with the Kanawha County Commission that funds the employee health clinic. The go-to-market is direct-to-consumer for emergency services (via 911), direct phone scheduling for non-emergency transport, walk-in for the clinic, and referral-based for community paramedicine, with no digital marketing or consumer-advertising motion.

Name

Kanawha County Ambulance

Legal name

Kanawha County Ambulance

Website

https://kceaa.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

101–250 employees

Short description

Kanawha County Ambulance (KCEAA) is a West Virginia non-profit public authority providing 911 emergency transport, scheduled non-emergency medical transport, community paramedicine, EMS training, and an employee health clinic to Kanawha County, handling about 50,000 service requests annually.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191)

SIC

Transportation Services (4700)

akta.pro primary industry

911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)

akta.pro secondary industries

Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

Keywords

• Emergency medical services
• Non-emergency medical transport
• Community paramedicine
• Mobile integrated health
• EMS training

Headquarters

HQ city

Charleston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency and Non-Emergency Medical Transport: Fee-for-service transport billing for 911 emergency responses and scheduled non-emergency medical transport to/from hospitals, nursing facilities, dialysis, and radiation treatment centers. Billing handled by Quick Med Claims partner.
2. EMS Training Services: Revenue from EMS recertification classes and public CPR training classes, offered on schedule and at client sites.
3. Health and Wellness Clinic: Free clinic for Kanawha County employees and families, funded by the Kanawha County Commission agreement. Prescriptions available for a $7.50 nominal fee.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels3 records

Core offering

Kanawha County Ambulance (KCEAA) provides 911 emergency ambulance response, scheduled non-emergency medical transport (hospital, skilled nursing, dialysis, radiation), Community Paramedicine (Mobile Integrated Health) in-home assessments, EMS recertification and public CPR training, and operates an employee Health and Wellness Center. It is funded by transport fees, training fees, and a Kanawha County Commission agreement.

Product overview

Kanawha County Ambulance operates as West Virginia's largest public emergency medical services provider, offering a portfolio of interconnected services. The core offering is Transport Services—emergency 911 response and non-emergency medical transport serving since 1977. Supporting services include an EMS Training Center providing CPR and recertification classes, an EMT Academy for new entrants to the field, Community Paramedicine for post-discharge patient monitoring, the KCEAA Health and Wellness Center clinic for county employees, and Special Events medical standby coverage. All services are coordinated through the central office at 601 Brooks Street, Charleston, WV.

Differentiator

Problem solved

Functional benefit

Brands

• Kanawha County Health and Wellness Center: Healthcare and wellness clinic providing urgent care, primary care, lab tests, wellness exams, and workers' comp services to Kanawha County employees and family members

Products and services

• Transport Services Emergency and non-emergency medical transport services, including 911 emergency response and scheduled transport to hospitals, physician offices, skilled nursing facilities, and treatment centers such as dialysis and radiation facilities, billed via Quick Med Claims.
• Community Paramedicine Mobile Integrated Health program delivering in-home assessments, post-discharge follow-up, fall prevention, blood draws, medication reconciliation, and care coordination to prevent ER visits and hospital readmissions, accessed only via physician or facility referral.
• EMS Training and CPR Training program offering EMS recertification classes for in-field professionals and public CPR training classes for community members, scheduled at the training center and delivered on-site at client businesses.
• KCEAA Health and Wellness Center Free urgent care (ages 2+), primary care (ages 16+), prescriptions, lab tests, wellness exams, and workers' compensation services for Kanawha County government employees and their family members, funded under the Kanawha County Commission agreement.
• EMT Academy Six-week, full-time training program preparing students for National Registry EMT certification, delivered Monday through Friday at the KCEAA Training Center.
• Special Events Medical Coverage Contracted medical standby crews for large public events, combined with public education outreach at schools, community events, health fairs, and facility tours.

Quantifiable outcome

• ~50,000 service requests answered per year
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Quick Med Claims (QMC)coreOthersQuick Med Claims, located in Pennsylvania, is Kanawha County Ambulance's billing partner for all ambulance transport services. QMC processes all transport bills and handles billing inquiries. Patients with billing questions are directed to QMC at 888.284.6458 or can review the Ambulance Billing FAQ on KCEAA's website.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• REMSA (Regional Emergency Medical Services Authority): Public, county-level EMS authority serving Washoe County, Nevada with 911 response, interfacility transport, and community paramedicine. Closest structural peer to KCEAA as both are government-mandated public EMS authorities with MIH programs.
• Falck USA: US arm of Denmark-based Falck Group, one of the largest private ambulance and EMS operators in the country. Directly comparable on core 911 and interfacility transport services to KCEAA.
• Medic Ambulance Service: Private ambulance provider serving Northern Virginia with 911 backup, interfacility transport, special events, and community paramedicine. Comparable mid-size private EMS operator serving a similar mix of public and contracted services.
• Mecklenburg EMS Agency (MEDIC): Public-county EMS agency serving Mecklenburg County (Charlotte), NC. Operates 911 dispatch, non-emergency transport, and community paramedicine — a near-direct public-sector peer to KCEAA in scale and structure.
• Acadian Ambulance Service: Privately held multi-state ambulance and air medical provider across the Gulf South and beyond. Directly comparable service portfolio (911, non-emergency, special events, training) to KCEAA, but at much larger multi-state scale.
• Richmond Ambulance Authority: Independent public authority providing 911 EMS and non-emergency transport to the City of Richmond, VA. Strong structural peer to KCEAA as a stand-alone municipal EMS authority with similar mandate and service scope.
• Grady EMS (Grady Health System): Hospital-affiliated 911 and transport EMS service operated by Grady Health System in metro Atlanta. Comparable service mix (911 transport, scheduled transport, special events coverage) and large urban scale.
• Eagle County Paramedic Services: County-government-affiliated paramedic/EMS service in Eagle County, Colorado with 911 response, interfacility transport, and community paramedicine. Comparable county-authority EMS model to KCEAA.

Broad incumbents

• Global Medical Response: Parent company of AMR, Air Evac Lifeteam, and other EMS/air medical brands — the largest US private EMS platform. Broad incumbent operating across the same emergency transport and MIH categories as KCEAA but at national scale.
• American Medical Response (AMR): Largest private ambulance and EMS provider in the United States, offering 911, interfacility, and non-emergency transport nationwide. Comparable to KCEAA on transport services, but operates as a private, multi-state incumbent rather than a single-county public authority.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/kancoambulance

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kanawha County Ambulance