Signalise Co-op

Name

Signalise Co-op

Legal name

Signalise Co-op Limited

Website

https://signalise.coop

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Sign Language Interpreting Services

NAICS

Translation and Interpretation Services (541930), Translation and Interpretation Services (54193)

SIC

Services-Employment Agencies (7361), Communications Services, Nec (4899)

akta.pro primary industry

Assistive Hearing & Communication Access (Captioning, Hearing Support, Transcription) (EDAFAKAC)

akta.pro secondary industries

Note-Taking, Interpreting & Communication Access Services (EDALAGAD), Deaf/Hard of Hearing & Vision Services (Audiology, Interpreting, Orientation & Mobility) (EDAJAKAI), Video Conferencing & Meetings (BPAMACAD)

Keywords

• Sign language interpreting
• Video relay services
• Deaf accessibility solutions
• BSL interpreting services
• Communication professional booking

Headquarters

HQ city

Liverpool

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Interpreting Services: Managed service providing BSL interpreters and communication professionals for bookings. Takes small admin fee so professionals get paid sustainable fees. Works with NHS, councils, charities, social enterprises, corporate organisations, and voluntary organisations. Covers in-person, remote, and video interpreting.
2. Video Interpreting Services: On-demand and pre-booked video interpreting services. Deaf users can use service for Access to Work contracts or NHS services. Organisations pay for video relay services.
3. Consultancy and Training: Deaf awareness and accessibility training for organisations. High-level stats and monitoring for legal accessibility duties reporting. Digital and operational consultancy.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels9 records

Core offering

Signalise Co-op is a deaf-led, community-owned multi-stakeholder cooperative that delivers British Sign Language (BSL) interpreting and communication support services across the UK. Its core offering combines a managed in-person, remote, and on-demand video interpreting service with a proprietary booking platform, a video relay/interpreting web app, and a directory connecting Deaf users to organisations through video interpreters. The co-op also supplies consultancy, deaf awareness training, and digital accessibility service design to NHS trusts, councils, charities, and corporate clients.

Product overview

Signalise Co-op is a multi-stakeholder platform cooperative offering a unified ecosystem of technology products and interpreting services for the British Deaf community. The core offering consists of the Booking Platform (for managing interpreter bookings), Video Interpreting Service/VRS (for on-demand and pre-booked video calls), and Video Directory (for accessing interpreters). Supporting modules include the Deaf User Portal for Deaf users to manage appointments and preferences, Communication Professional Profiles for interpreters to showcase their services, an internal Stats/Data App for NHS reporting, and a CRM System for staff operations. The platform is complemented by in-person interpreting, remote interpreting, and community membership programs. All technology is UK-owned and developed by the cooperative's members.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Person BSL Interpreting Services Supply of registered, experienced BSL/English interpreters and other communication professionals across the UK for health appointments, education, social care, legal, employment (Access to Work), and events.
• Remote Interpreting Services Interpreter supply for remote or hybrid events, meetings, and appointments using video or remote interpretation capabilities.
• Video Interpreting Service (VRS/VRI) On-demand and pre-booked video interpreting service (Video Relay Service and Video Remote Interpreting) connecting Deaf users with skilled interpreters through secure, high-quality video calls. Supports 24/7 emergency access and Access to Work and NHS contracts.
• Video Interpreting Directory Online directory allowing Deaf users to find organisations with Signalise video service contracts and connect directly to them via a video interpreter. Includes NHS video call integration for GP and hospital services.
• Consultancy, Training and Service Design Deaf awareness training, accessibility training, high-level statistics and monitoring for legal accessibility duties reporting, and digital and operational consultancy for organisations.

Quantifiable outcome

• Near 100% fulfillment rate on NHS bookings across 14 NHS Trusts
• +4 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• NHS Shared Business Services (NHS SBS)coreChannel Partner/ Reseller/ Distributor · 1 January 2025Approved on NHS SBS Interpretation and Translation Framework for Lot 2 BSL Services. Enables NHS and public sector organisations to procure services through established channel.
• HealthTrust EuropecoreChannel Partner/ Reseller/ Distributor · 1 January 2025Approved on Total Language Solutions II Framework for Lot 2 Non-Spoken Interpretation and Translation Services. Allows direct awards for NHS and public sector.
• Crown Commercial Service (CCS)coreChannel Partner/ Reseller/ Distributor · 1 January 2025CCS Framework for BSL Interpreting Services under sub-contract for Lot 1: National Managed Service (RM6302). Government procurement agency channel.
• Northamptonshire Children's TrustminorChannel Partner/ Reseller/ Distributor · 1 January 2025Approved on framework for Language Support Services, Lot 4 Sensory Impairment Interpretation and Translation.
• Migrant Help (Clear Voice)minorStrategic or Co-development Partner · 1 January 2025Partnership for British Sign Language support with Migrant Help's Clear Voice service. Joined-up approach across interpreting and translation service provision.
• Co-ops UKminorStrategic or Co-development Partner · 1 January 2023Support for governance review and board strengthening. Hackathon participation (October 2023) for community tools development.
• CatalystminorStrategic or Co-development Partner · 1 January 2023Support on Web 3 technologies for future innovation.
• School of Social EntrepreneurscoreStrategic or Co-development Partner · 1 January 2022Pilot programme with Teneo management consultants on strategy (late 2022). Follow-on support via Paul Hamlyn Foundation for strategy and leadership. Support programme via NHS London Accelerator (2025).

Scale indicators15 records

Recent moves9 records

Expansion highlights7 records

Direct peers

• AA Global Language Link: UK language services provider with NHS framework presence offering interpreting including BSL. Public-sector procurement competitor.
• Clarion Interpreting: UK-based interpreting agency offering BSL and spoken-language interpreting services, with NHS and public-sector exposure.
• The Language Shop: UK public-sector interpreting and translation supplier on multiple NHS frameworks including BSL and non-spoken services. Competes in the same NHS framework lots.
• DA Languages: UK interpreting and translation provider, NHS-approved, offering face-to-face, telephone, and video interpreting including BSL. Direct framework competitor.
• Sign Solutions: UK BSL interpreting and translation services provider serving NHS, local government, and corporate clients. Direct competitor for public-sector BSL contracts with overlapping framework presence.

Emerging players

• InterpreterNow: UK provider of on-demand video interpreting for BSL and spoken languages. Direct overlap on the video relay / VRI product category.
• SignVideo (Deafax): UK provider of video interpreting services connecting Deaf BSL users to organizations. Direct functional overlap in VRS/video directory category.
• Action Deafness: UK Deaf-led charity providing communication support and interpreting services, including BSL video relay services (BSL Health Access). Mission-aligned peer with overlapping services.

Broad incumbents

• LanguageLine Solutions: Global leader in on-demand language interpretation including spoken and sign-language interpreting, operating a major UK footprint through NHS frameworks. Larger private competitor with comparable interpreting model.
• Capita Translation and Interpreting: Large UK public-sector language services arm of Capita plc providing interpreting (including BSL) and translation under multi-supplier frameworks. Broad incumbent with significant scale advantage.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@signalisecoop/playlists
• TikToktiktok.com/@signalise_coop
• Xx.com/signalisecoop
• Facebookfacebook.com/SignaliseCoop
• LinkedInlinkedin.com/company/signalisecoop

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Signalise Co-op