eXtenso IT Services AG
eXtenso IT-Services AG is a Swiss property management software vendor serving 3,800+ Swiss property managers with a modular portfolio spanning the on-premise Rimo R5 and Hausdata R5 products and the FAIRWALTER cloud subscription, complemented by mobile inspection apps and Swiss-exclusive data hosting.
- Company typePrivate
- Founded2002
- HeadquartersGlattbrugg, Switzerland
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What eXtenso IT Services AG does
eXtenso IT-Services AG is a Swiss property management software vendor headquartered in Glattbrugg (Canton Zurich) that has operated continuously since 1992 and was incorporated as an owner-managed company in 2002. The company builds and supports a modular software portfolio for the Swiss real estate market, anchored by three tiered core products: Hausdata R5 (single-workstation software for property managers handling up to 250 rental objects), Rimo R5 (multi-workstation professional software for medium-to-large managers of residential, commercial, and stock-ownership portfolios), and FAIRWALTER (a pure-cloud subscription product for smaller managers and private landlords). The platform covers the full property management lifecycle — tenant administration, rent collection and accounting, heating and ancillary cost billing, document management, digital apartment handover via iPad apps, owner/auditor portals, and workflow automation — and integrates with Swiss DMS systems (CANON, ELO, DOCUWARE), accounting platforms (Abacus, Sage50, Immopac, Reamis, VRSG, Campos, Flatfox), and listing portals (homegate, ImmoScout24). The technology stack is hosted exclusively on servers located in Switzerland, which the company presents as a data-residency and compliance differentiator.
The company monetizes through a hybrid model: one-time perpetual software licenses (Hausdata R5 at CHF 3,500 including half-day training; Rimo R5 on request), recurring subscriptions (FAIRWALTER from CHF 29/month, Fairwalter hotline flat-rate at CHF 42/month, cloud hosting for on-premise licenses), and professional services billed hourly (CHF 210/hour) or as fixed packages (CHF 190–420). Distribution is primarily direct via the company website, phone, and email sales, supplemented by two formal partner channels: HEV-Schweiz (the Swiss Homeowners Association) for co-marketing Hausdata R5 and the HEV-Protokoll iPad app, and Fairwalter (where eXtenso is an official partner providing training and support). The customer base spans more than 3,800 Swiss property management entities, with 1,500+ users on the FAIRWALTER cloud platform; FAIRWALTER also offers a 30-day free trial as a self-serve entry point. Leadership is concentrated under founder Urs Rüdlinger (CEO since 1992), with Nedelko Gacanin responsible for finance and Angelo Breitschmid for product development.
eXtenso IT Services AG firmographics
Firmographics- Name
- eXtenso IT Services AG
- Legal name
- eXtenso IT-Services AG
- Website
- https://extenso.ch
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- eXtenso IT-Services AG is a Swiss property management software vendor serving 3,800+ Swiss property managers with a modular portfolio spanning the on-premise Rimo R5 and Hausdata R5 products and the FAIRWALTER cloud subscription, complemented by mobile inspection apps and Swiss-exclusive data hosting.
- Ownership category
- akta.pro rank
eXtenso IT Services AG industry classification
Industry- Product category
- Property Management Software
- NAICS
- Software Publishers (5132), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)
- akta.pro secondary industry
- Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)
Keywords
Where eXtenso IT Services AG is headquartered
LocationHeadquarters
- HQ city
- Glattbrugg
- HQ country
- Switzerland
- HQ region
- Europe
Offices2 records
Markets served
eXtenso IT Services AG business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Software Licenses (Perpetual): One-time perpetual license fees for Hausdata R5 (CHF 3,500) and Rimo R5 (pricing upon request). Optional add-on modules (HD-Sign, Kreditoren/creditors) available at additional cost.
- Cloud/SaaS Subscription (FAIRWALTER): Monthly subscription for FAIRWALTER cloud property management software, starting from CHF 29 per month. Provides recurring revenue from smaller property managers and private individuals.
- Cloud Hosting Services: eXtenso Cloud Services provide hosting and infrastructure for Rimo R5 and Hausdata R5, operated exclusively in Switzerland. Revenue from cloud subscription/infrastructure fees on top of software licenses.
- Training & Professional Services: Comprehensive training and support services including individual onboarding packages, online and on-site training sessions, process optimisation consulting, and data capture/migration services. Billed per hour (CHF 210/hr) or as fixed-price packages. Hotline support at CHF 4.20/min or monthly flat-rate (CHF 42/month).
- Hotline / Support Contracts: Telephone and email support for Fairwalter and Rimo/Hausdata customers. Hotlines available at per-minute rates (CHF 4.20/min) or as guaranteed-response monthly packages (CHF 42/month). Custom support contracts with guaranteed response times available upon request.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Hausdata R5 perpetual license (one-time) |
| Subscription | Monthly | FAIRWALTER cloud subscription (monthly) |
| Subscription | Monthly | Fairwalter Hotline Support flat-rate |
| Usage-based | Pay-as-you-go | Fairwalter Hotline Support (pay-per-minute) |
| Unit Pricing | Pay-as-you-go | Fairwalter training: Individual / hourly |
| Unit Pricing | Pay-as-you-go | Fairwalter 2-hour package |
| Unit Pricing | Pay-as-you-go | Fairwalter Einstiegspaket / Basic Training |
| Unit Pricing | Pay-as-you-go | Fairwalter HK-NK Setup package (Heating & Ancillary Costs) |
| Unit Pricing | Pay-as-you-go | Fairwalter 3 Key Features training |
| Unit Pricing | Pay-as-you-go | Fairwalter Liegenschaftenbuchhaltung (Property Accounting) course |
| Unit Pricing | Pay-as-you-go | Fairwalter Erfassungspaket (Data Capture Package) |
| Unit Pricing | Pay-as-you-go | Fairwalter Prozessoptimierung (Process Optimisation) |
| Subscription | Multi-year contract | Rimo R5 (pricing on request) |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
eXtenso IT Services AG product offering
Product offeringCore offering
eXtenso IT-Services AG develops and sells modular property management software for the Swiss real estate market, with three product tiers: Hausdata R5 (single-workstation software for up to 250 rental objects), Rimo R5 (professional multi-user platform for medium to large property managers), and FAIRWALTER (pure cloud subscription solution). The company also offers iPad apps for digital apartment handovers (Rimo Sign, HD-Sign, HEV-Protokoll), the Rimo Portal for owners/auditors, e-Dossier document management, and exclusive Swiss-hosted eXtenso Cloud Services, complemented by training, hotline support, and implementation services.
Product overview
eXtenso IT-Services AG offers a modular software suite for Swiss property management. The core offerings consist of three main tiers: Hausdata R5 (entry-level single-workstation solution for up to 250 objects), Rimo R5 (professional multi-user system for medium to large property managers), and FAIRWALTER (pure cloud subscription solution). Rimo R5 and Hausdata R5 share a modular architecture where customers invest in capabilities as needed. The product portfolio includes Rimo Sign and HD-Sign for digital apartment inspections on iPad, Rimo Portal for online stakeholder access (owners, stock ownership representatives, auditors), e-Dossier for digital document management, Kommunikationsassistent for tenant communication, Jobplaner for workflow automation, EasyContact/EasyTicket for damage reporting, eDocScan for digitization, and HEV-Protokoll for mobile property inspections developed with HEV Switzerland. FAIRWALTER is offered as a separate cloud product with its own training and support services. All services are complemented by eXtenso's own cloud infrastructure (servers exclusively in Switzerland) and comprehensive training and support services.
Differentiator
Problem solved
Functional benefit
Brands
- Rimo R5: Professional multi-user property management software for medium to large property management companies.
- Hausdata R5
- FAIRWALTER
- Rimo Sign
- Rimo Portal
- HEV-Protokoll
Products and services
- Rimo R5
- Hausdata R5
- FAIRWALTER
- Rimo Sign (Wohnungsprotokoll)
- HD-Sign (Wohnungsprotokoll)
- HEV-Protokoll
- eXtenso Cloud Services
- Training & Support Services (Schulung & Support)
- FAIRWALTER Schulung & Support (Official Partner Services)
Quantifiable outcome
- Over 3,800 property management companies in Switzerland rely on eXtenso software
- +1 more outcomes
Companies that use eXtenso IT Services AG
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
eXtenso IT Services AG technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
Feature8 records
eXtenso IT Services AG partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- HEV-Schweiz (Hauseigentümerverband Schweiz)coreHEV-Schweiz is a co-development and co-marketing partner with eXtenso for property management software. The HEV-Protokoll app (iPad digital apartment handover protocol) was developed by eXtenso as system partner for HEV-Schweiz. Hausdata R5 is jointly marketed by eXtenso and HEV-Schweiz as a performance package for property management up to 250 objects. HEV provides brand endorsement and access to its broad membership base of Swiss property owners.
- Fairwalter (my.fairwalter.ch)coreeXtenso is an official Fairwalter partner. The company provides Fairwalter training, support, onboarding, and implementation services. eXtenso positions itself as the expert contact for Fairwalter in Switzerland, offering individual training packages, online support, hotline, and data capture services for Fairwalter customers.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
eXtenso IT Services AG competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
eXtenso IT Services AG social profiles
Digital presenceeXtenso IT Services AG financial estimates
Financial estimateRevenue estimate
Valuation estimate
eXtenso IT Services AG leadership team
Management profileNumber of profiles
Profiles8 records
eXtenso IT Services AG funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eXtenso IT Services AG M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eXtenso IT Services AG
What does eXtenso IT Services AG do?
eXtenso IT-Services AG develops and sells modular property management software for the Swiss real estate market, with three product tiers: Hausdata R5 (single-workstation software for up to 250 rental objects), Rimo R5 (professional multi-user platform for medium to large property managers), and FAIRWALTER (pure cloud subscription solution). The company also offers iPad apps for digital apartment handovers (Rimo Sign, HD-Sign, HEV-Protokoll), the Rimo Portal for owners/auditors, e-Dossier document management, and exclusive Swiss-hosted eXtenso Cloud Services, complemented by training, hotline support, and implementation services.
Is eXtenso IT Services AG a public or private company?
eXtenso IT Services AG is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was eXtenso IT Services AG founded?
eXtenso IT Services AG was founded in 2002. It employs 11 to 50 people.
Where is eXtenso IT Services AG based?
eXtenso IT Services AG is headquartered in Glattbrugg, Switzerland, in the Europe region.
How does eXtenso IT Services AG make money?
Five revenue lines are on record. Software Licenses (Perpetual) is the primary driver. The others are cloud/SaaS Subscription (FAIRWALTER), cloud Hosting Services, training & Professional Services and hotline / Support Contracts.
Does eXtenso IT Services AG have an API?
No public API is recorded for eXtenso IT Services AG.
What industry is eXtenso IT Services AG in?
eXtenso IT Services AG's product category is Property Management Software. Its primary akta.pro industry code is BPAAACAC, Software/Application Support (SaaS, Enterprise Apps), with a secondary code of BPAEAGAO, Enterprise Application License Advisory, Vendor Management & Optimization. Its NAICS code is 5132 and its SIC code is 7370.