Jackson Memorial Hospital

What Jackson Memorial Hospital does

Jackson Memorial Hospital is the flagship tertiary care academic medical center of Jackson Health System, a nonprofit public health system owned by Miami-Dade County and governed by the Public Health Trust. Founded in 1918 as Miami City Hospital, it operates a 5,000+ bed flagship facility and coordinates a countywide network of four acute-care hospitals (Jackson Memorial, North, South, West), specialty hospitals (Holtz Children's, Jackson Behavioral Health), and dedicated centers including Ryder Trauma Center (Level I), Miami Transplant Institute, Christine E. Lynn Rehabilitation Center, and the Jackson Medical Group physician network. The system employs 15,000+ professionals, serves as the primary teaching hospital for the University of Miami Miller School of Medicine under a partnership dating to 1952, and offers international patient services through the Jackson International concierge program.

The core technology stack includes electronic health records, the myJacksonHealth patient portal, Smart Room Technology for patient engagement, and online price transparency tools covering 300+ common services. Revenue is generated primarily through patient care services billed to patients, insurers, and government payers (Medicare/Medicaid), supplemented by the Jackson Prime financial assistance program (charity care for residents up to 300% of the Federal Poverty Guidelines), the Jackson International concierge program for international patients, and donations through the Jackson Health Foundation, which raised a record-breaking $100 million in 2025. Distribution is direct via owned facilities, employed/affiliated physicians, four UHealth Jackson Urgent Care centers, and the county-public-mandated access model that guarantees a single high standard of care to all Miami-Dade County residents regardless of ability to pay.

Name

Jackson Memorial Hospital

Legal name

Jackson Health System

Website

https://jacksonhealth.org

Company type

Private

Founded year

1918

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Jackson Memorial Hospital is a nonprofit, 5,000+ bed public academic medical center in Miami and the flagship of Jackson Health System, serving all Miami-Dade County residents with tertiary, trauma, transplant, pediatric, and behavioral health services through 15,000+ professionals and multiple affiliated hospitals and specialty centers.

Ownership category

akta.pro rank

Product category

Academic Medical Center / Tertiary Care Hospital

NAICS

Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Outpatient Care Centers (6214), Psychiatric and Substance Abuse Hospitals (62221)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Transplant Specialty Hospitals (HLAFAHAE)

Keywords

• Acute hospital care
• Trauma and transplant services
• Academic medical center
• Emergency medical services
• Specialty healthcare services

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Revenue generated from providing medical services to patients including hospital care, outpatient services, emergency care, surgeries, transplants, and specialized treatments. Services are billed to patients, insurance companies, and government programs like Medicare and Medicaid
2. Jackson Prime Financial Assistance Program: Financial assistance program for unfunded or uninsured Miami-Dade County residents following Federal Poverty Guidelines up to 300%, providing discounted or free care in exchange for program enrollment
3. International Patient Services: Concierge medical services for international patients seeking complex medical and surgical care, including coordination of appointments, hospitality services, and medical transfers
4. Jackson Health Foundation Donations: Charitable donations and fundraising through Jackson Health Foundation to support hospital operations, facility expansions, and patient care programs

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels8 records

Core offering

Jackson Memorial Hospital is a nonprofit academic medical center providing tertiary and quaternary healthcare services across an integrated network of hospitals, trauma centers, transplant programs, and specialty facilities. Core services include 24/7 emergency and trauma care, organ transplantation (record 747 transplants in 2019), cardiac care, burn treatment, maternity and pediatric services, behavioral health, rehabilitation, and primary/specialty care through Jackson Medical Group. All residents of Miami-Dade County receive care regardless of ability to pay, supported by a half-penny county sales tax and Jackson Health Foundation donations.

Product overview

Jackson Health System is a nonprofit academic medical system consisting of multiple hospital facilities and specialized care centers. The core offerings include four hospitals (Jackson Memorial Hospital, Jackson South Medical Center, Jackson North Medical Center, and Jackson West Medical Center), specialty hospitals (Holtz Children's Hospital, Jackson Behavioral Health Hospital), and dedicated centers (Ryder Trauma Center, Miami Transplant Institute, Christine E. Lynn Rehabilitation Center). Patient-facing digital tools include the myJacksonHealth patient portal, price transparency tools, and Jackson International concierge services. The system also offers specialized services in cardiology, bariatrics, burn treatment, maternity, and rehabilitation, connected through Jackson Medical Group physician network and UHealth Jackson Urgent Care centers.

Differentiator

Problem solved

Functional benefit

Products and services

• Jackson Memorial Hospital Flagship nonprofit academic medical center providing comprehensive inpatient and outpatient services, Level I trauma care, organ transplantation, cardiac care, burn treatment, maternity, pediatrics, rehabilitation, and 24/7 emergency care for Miami-Dade County residents and international patients.
• Jackson South Medical Center Acute care hospital serving South Miami-Dade County providing emergency services, inpatient care, surgical services, and a Level II trauma center.
• Jackson North Medical Center Acute care hospital in North Miami Beach providing comprehensive medical services to North Miami-Dade County residents.
• Jackson West Medical Center Acute care hospital in Doral, Florida, serving Western Miami-Dade County as part of the Jackson Health System network.
• Holtz Children's Hospital Dedicated children's hospital providing comprehensive pediatric care including neonatal intensive care, pediatric emergency services, and specialty pediatric care.
• Jackson Behavioral Health Hospital Specialized hospital providing inpatient and outpatient mental and behavioral health services for adults and adolescents.
• Ryder Trauma Center Level I trauma center at Jackson Memorial Hospital designated to treat the President of the United States, serving as the U.S. Army's only national Army Trauma Training Center and South Florida's primary trauma response facility. Nearly 95,000 critically injured patients have been saved over 25 years.
• Miami Transplant Institute World-leading organ transplant center performing more transplants than any other U.S. hospital, including kidney, liver, heart, lung, and multi-organ transplants for adult and pediatric patients.
• Christine E. Lynn Rehabilitation Center for The Miami Project to Cure Paralysis State-of-the-art inpatient and outpatient rehabilitation center affiliated with The Miami Project to Cure Paralysis, providing neurological, spinal cord injury, and physical rehabilitation services.
• Jackson Medical Group Network of primary care and specialty care physicians providing outpatient expert care in a medical group practice setting across multiple Miami-Dade County locations.
• UHealth Jackson Urgent Care Urgent care centers in Coral Gables, Doral, North Miami, and Miami Gardens providing prompt care for non-life-threatening conditions such as minor injuries, flu symptoms, and infections.
• Jackson International Medical concierge and hospitality program linking international patients with expert treatment for complex medical and surgical care, including coordination of appointments, medical transfers, and hospitality services.
• Cardiac Care Complete heart program providing cardiac catheterization, electrophysiology, cardiothoracic surgery, heart transplant, and ventricular assist device (VAD) services.
• Bariatrics (Weight-Loss Surgery) Weight-loss surgery program offering gastric sleeve, gastric bypass, and other bariatric procedures with pre- and post-operative care.
• Burn Treatment (Level 1 Verified Burn Center) South Florida's only adult and pediatric Level 1 Verified Burn Center by the American Burn Association, providing comprehensive burn care, reconstruction, and rehabilitation services.
• Maternity Services Comprehensive maternity and newborn healthcare including high-risk pregnancy care, maternal-fetal medicine, The Women's Hospital at Jackson Memorial, and lactation services.
• Jackson Memorial Hospital Emergency Room Expansion Newly opened $400 million, 178,000+ square-foot emergency department at Jackson Memorial Hospital featuring 60 general exam rooms, 4 resuscitation rooms, 6 triage rooms, 12 fast-track rooms, 50 observation rooms, 7 acute care rooms, full radiology suite (MRI/CT/X-ray/ultrasound), and on-site pharmacy.
• Jackson Prime Financial Assistance Program Financial assistance program for unfunded or uninsured Miami-Dade County residents, providing free or discounted healthcare services based on family income relative to Federal Poverty Guidelines up to 300%. Requires proof of Miami-Dade County residency, citizenship/immigration status, and family income documentation.
• Jackson Pharmacy Services Retail and specialty pharmacy services provided at multiple Jackson Health System locations, including a prescription refill mobile app.

Quantifiable outcome

• 747 organ transplants performed in 2019 - more than any other hospital in U.S. history
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered minor and core.

• The Related Group, BH Group, Pebb EnterprisesminorStrategic or Co-development Partner · 20 October 2025Partnership for The Quay at 17th Street waterfront redevelopment project in Fort Lauderdale, involving transformation into a 33-story mixed-use development. Jackson Health System involvement appears to be in a development context separate from core healthcare operations.
• U.S. ArmyminorStrategic or Co-development Partner · 1 January 2001In October 2001, the U.S. Army selected Ryder Trauma Center as its only national Army Trauma Training Center to enhance clinical skills and experience of Forward Surgical Teams before combat deployment.
• William Lehman Injury Research CenterminorStrategic or Co-development Partner · 1 January 1994Research center within Ryder Trauma Center dedicated on October 28, 1994, with U.S. Congressman William Lehman creating legislation enabling Department of Transportation to support the center's research.
• University of Miami Miller School of MedicinecoreStrategic or Co-development PartnerAcademic partnership where Jackson Memorial Hospital serves as the primary teaching hospital for University of Miami medical students and residents. The partnership began in 1952 when the medical school opened. University of Miami/Jackson physicians founded Project Medishare and led initiatives including Haiti earthquake relief efforts.
• Miami-Dade Board of County Commissioners / Public Health TrustcoreStrategic or Co-development PartnerJackson Health System is governed by the Public Health Trust, created in 1973 by the Board of County Commissioners as an independent governing body. The trust ensures all residents of Miami-Dade County receive single high standard of care regardless of ability to pay. In 1991, voters approved an extra half-penny sales tax to support Jackson Memorial Hospital.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Memorial Healthcare System: South Florida public hospital system serving southern Broward County with multiple hospitals including a Level I trauma center at Memorial Regional. Competes with Jackson for South Florida patient flows and is similarly publicly oriented.
• Tampa General Hospital: Major academic medical center on Florida's west coast affiliated with USF Health Morsani College of Medicine, with a Level I trauma center and one of the busiest organ transplant programs in the U.S. Most direct in-state competitor to Jackson on transplant and academic scale.
• Orlando Health: Major Central Florida nonprofit health system anchored by Orlando Regional Medical Center (Level I trauma), affiliated with University of Florida College of Medicine. Comparable on Florida footprint, academic affiliation, and trauma/transplant services.
• Baptist Health South Florida: Largest nonprofit hospital system in the South Florida region, operating multiple hospitals and outpatient centers across Miami-Dade, Broward, and Palm Beach counties. Competes with Jackson for commercially insured specialty and acute care volume.
• Mount Sinai Medical Center: Independent academic medical center in Miami Beach, Florida, providing tertiary and quaternary care including complex cardiac, oncology, and transplant services. Direct geographic competitor in the Miami-Dade market for specialty referrals.

Direct peers

• Parkland Health: Public safety-net hospital system anchored by Parkland Memorial Hospital in Dallas, Texas, serving a large uninsured population with academic and Level I trauma capabilities. Strong peer for Jackson on mission, public ownership, and trauma/transfer profile.
• Cook County Health: Public safety-net health system anchored by John H. Stroger Jr. Hospital in Chicago, governed by a public board and serving a large uninsured/underinsured urban population. Directly comparable to Jackson on safety-net mission, county ownership, and academic teaching hospital role.
• Harris Health System: Public safety-net system serving Harris County (Houston), anchored by Ben Taub Hospital (Level I trauma) and Lyndon B. Johnson Hospital, affiliated with Baylor College of Medicine. Directly comparable on safety-net model, academic affiliation, and trauma/transfer role.
• LAC+USC Medical Center: Los Angeles County's flagship public academic medical center, operated by the LA County Department of Health Services and partnered with Keck School of Medicine of USC. Closely mirrors Jackson Memorial as a Level I trauma, transplant-capable, county-owned teaching hospital.
• NYC Health + Hospitals: The largest public hospital system in the United States, NYC H+H operates 11 acute care hospitals plus specialty and post-acute facilities, serving a safety-net population regardless of ability to pay. Mirrors Jackson's public safety-net academic medical center model, scale, and mission structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCqR5vJyXxw1Q4c5NNaJaRvw
• Xx.com/jacksonhealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jackson Memorial Hospital