IT Support & Discloud
IT Support & Discloud is a managed IT services provider based in Barranquilla, Colombia, offering cloud infrastructure, cybersecurity, low-code business applications, networking, and managed IT support to enterprise and mid-market clients across diverse industries.
- Company typePrivate
- Founded2011
- HeadquartersBarranquilla, Colombia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What IT Support & Discloud does
IT Support & Discloud (operating as Grupo IT Support) is a private managed IT services provider founded in 2011 and headquartered in Barranquilla, Colombia. The company delivers a five-pillar portfolio of IT services spanning Business Applications & Low-Code Solutions, Cybersecurity & Compliance, Cloud Infrastructure & Management, Networks & Connectivity, and end-to-end IT Support & Managed Services. Its stated mission is to help businesses modernize operations through secure, scalable technology solutions, with a horizontal go-to-market approach that serves clients in manufacturing, healthcare, education, ports and logistics, social services, and food & beverage. Named customers on its website include Tebsa, Pharmazer, Ser Social, Puerto de Barranquilla, Universidad de San Buenaventura, Portoazul, Tecnimar, and Grupo Prodecco.
The technology stack is services-led rather than product-led, combining cloud infrastructure deployment, managed cybersecurity, networking design and support, and low-code business application development into an integrated IT operations offering. There is no proprietary software platform identified; the firm appears to act as an integrator and operator across third-party infrastructure and application tooling, including low-code development for workflow automation and bespoke business applications.
The business model rests on three revenue streams: recurring managed IT services, project-based professional services and consulting, and ongoing cybersecurity and compliance subscriptions. Pricing is quote-based and non-public, consistent with a consultative B2B sales motion. Distribution is direct, primarily via the corporate website (itsupport.com.co / grupoitsupport.com), WhatsApp Business, LinkedIn, and YouTube. The company has 11-50 employees, no disclosed external funding, no M&A activity, no parent company, and no certifications or regulatory approvals identified in the source data. The only named executive is Ronald Linero, Founder, CEO and Co-Founder. The operating footprint is regional, focused on Colombia.
IT Support & Discloud firmographics
Firmographics- Name
- IT Support & Discloud
- Legal name
- IT Support & Discloud
- Website
- https://itsupport.com.co
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- IT Support & Discloud is a managed IT services provider based in Barranquilla, Colombia, offering cloud infrastructure, cybersecurity, low-code business applications, networking, and managed IT support to enterprise and mid-market clients across diverse industries.
- Ownership category
- akta.pro rank
IT Support & Discloud industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Service Desk & Help Desk Services (BPAEAJAA), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
Keywords
Where IT Support & Discloud is headquartered
LocationHeadquarters
- HQ city
- Barranquilla
- HQ country
- Colombia
- HQ region
- Latin America
Offices1 record
Markets served
IT Support & Discloud business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Ongoing managed IT support and services provided to business clients on a recurring basis, delivering end-to-end IT support for seamless business operations.
- Professional Services & Consulting: Implementation and consulting services for cloud infrastructure, cybersecurity, and business applications tailored to each client's specific needs.
- Cybersecurity & Compliance Solutions: Advanced cybersecurity solutions to protect organizations, likely delivered as ongoing managed security services.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
IT Support & Discloud product offering
Product offeringCore offering
IT Support & Discloud is a managed IT services provider that delivers five integrated service lines to business clients: business applications and low-code development, cybersecurity and compliance, cloud infrastructure and management, networks and connectivity, and end-to-end IT support and managed services. The company sells ongoing managed service contracts and project-based professional services engagements to organizations modernizing their IT operations.
Product overview
IT Support & Discloud (Grupo IT Support) is a managed IT services company that provides a portfolio of five interconnected service offerings: Business Applications & Low-Code Solutions, Cybersecurity & Compliance, Cloud Infrastructure & Management, Networks & Connectivity, and IT Support & Managed Services. The company positions these services as a comprehensive suite designed to help businesses modernize their operations through secure, scalable technology solutions. Rather than a single unified software product, the offering is a services-based portfolio where each service area addresses a distinct operational need while complementing the others to deliver end-to-end IT capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Business Applications & Low-Code Solutions Custom business applications, workflow automation, and low-code web development services delivered to business clients seeking to modernize their operations.
- Cybersecurity & Compliance Advanced cybersecurity solutions and compliance support delivered to organizations to protect against threats and meet regulatory obligations.
- Cloud Infrastructure & Management Reliable and scalable cloud infrastructure setup and ongoing management services delivered to businesses modernizing their IT environments.
- Networks & Connectivity Robust network and connectivity solutions delivered to business clients to provide stable and secure connectivity supporting operations.
- IT Support & Managed Services End-to-end IT support and managed services delivered to business clients for seamless operations, including ongoing technical assistance and managed service engagements.
Companies that use IT Support & Discloud
Customer profileNamed customers8 records
Segments1 record
Ideal customer profiles1 record
IT Support & Discloud technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
IT Support & Discloud partnerships and signals
Strategic signalRecent moves6 records
Expansion highlights3 records
IT Support & Discloud competitors and assessment
Company assessmentMarket position
Competitive moat3 records
Key risks6 records
Key highlights5 records
Customer concentration
IT Support & Discloud social profiles
Digital presenceIT Support & Discloud financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT Support & Discloud leadership team
Management profileNumber of profiles
Profiles1 record
IT Support & Discloud funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT Support & Discloud M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT Support & Discloud
What does IT Support & Discloud do?
IT Support & Discloud is a managed IT services provider that delivers five integrated service lines to business clients: business applications and low-code development, cybersecurity and compliance, cloud infrastructure and management, networks and connectivity, and end-to-end IT support and managed services. The company sells ongoing managed service contracts and project-based professional services engagements to organizations modernizing their IT operations.
Is IT Support & Discloud a public or private company?
IT Support & Discloud is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IT Support & Discloud founded?
IT Support & Discloud was founded in 2011. It employs 11 to 50 people.
Where is IT Support & Discloud based?
IT Support & Discloud is headquartered in Barranquilla, Colombia, in the Latin America region.
How does IT Support & Discloud make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services & Consulting and cybersecurity & Compliance Solutions.
Does IT Support & Discloud have an API?
No public API is recorded for IT Support & Discloud.
What industry is IT Support & Discloud in?
IT Support & Discloud's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAJAA, Service Desk & Help Desk Services. Its NAICS code is 54151 and its SIC code is 7370.