Servisource Workforce Solutions

What Servisource Workforce Solutions does

Servisource Workforce Solutions is an Ireland-headquartered healthcare recruitment and care services provider operating as a wholly owned subsidiary of CPL Group, one of Ireland's largest recruitment groups. Founded in 1999 (per firmographic data) and celebrating 25 years of operations, the company specializes in temporary and permanent placement of nurses, healthcare assistants, and allied health professionals, alongside international healthcare recruitment supported by offices in India (Kochi) and the UAE (Dubai). Its core service mix spans healthcare temporary staffing, permanent healthcare placement, business support staffing, homecare services (via Myhomecare in Ireland and Care 24-7 UK), autism diagnostic assessments, occupational health and employee wellness, and healthcare training delivered through a dedicated Servisource Training brand.

The company's proprietary technology centers on the Zapp Rostering Software for healthcare workforce timekeeping and scheduling, an International Healthcare Recruitment Platform handling documentation, interview preparation, and relocation logistics for overseas nurses, and a Video Interview Handbook for candidate preparation. These tools support but do not define the offering, which is fundamentally a relationship- and compliance-driven services business. Servisource holds four ISO certifications (9001, 27001, 14001, 45001), HSE Approved Supplier status with Tier 2 placement on the HSE Multi Supplier Panel for Nursing & Midwifery, JCI healthcare accreditation, and PHECC recognition for emergency care training, positioning it for regulated public-sector and hospital procurement.

The business model is a hybrid of managed staffing services (temporary healthcare, homecare, occupational health) and professional services (permanent placement, training, assessment). Pricing is quote-based across all major service lines and not publicly disclosed. Revenue is generated primarily through bill-rate spreads on placed temporary staff, placement fees on permanent hires, course fees on training, and contract fees on care delivery. The go-to-market combines direct enterprise field sales targeting HSE and NHS-linked hospitals, inside sales handling inbound client and candidate inquiries, and a self-serve job portal for job seekers. Servisource serves healthcare providers (public and private hospitals, nursing homes), the Irish and UK public sector, individuals requiring homecare and autism assessment services, and corporate clients buying occupational health screening. The customer base includes Health Service Executive, Children's Health Ireland, St. Michael's House, HIQA, Cartrawler, and TEAGASC, among others.

Name

Servisource Workforce Solutions

Legal name

Servisource

Website

https://servisource.ie

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Servisource Workforce Solutions is an Ireland-based subsidiary of CPL Group that provides temporary, permanent, and international healthcare recruitment alongside homecare, autism assessment, training, and occupational health services across Ireland, the UK, India, and the UAE.

Ownership category

akta.pro rank

Headquarters

HQ city

Dundalk

HQ country

Ireland

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Healthcare Temporary Staffing: Supply of temporary healthcare professionals including nurses, healthcare assistants, and allied health practitioners to healthcare facilities
2. Healthcare Permanent Staffing: Permanent placement of healthcare professionals including international nurse recruitment with full visa and registration support
3. Business Support Staffing: Temporary and permanent placement of clerical and administrative staff for businesses
4. Care & Support Services: Homecare services including Myhomecare and Care 24-7 UK, autism assessments, training, and occupational healthcare services
5. Training Services: Healthcare training courses including First Aid Responder, Manual Handling, BLS, and other professional development courses
6. Occupational Healthcare Services: Employee wellness programmes, pre-employment screening, and occupational health assessments for corporate clients

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels11 records

Core offering

Servisource Workforce Solutions is an international healthcare recruitment and care services provider that supplies temporary and permanent nurses, healthcare assistants, and allied health professionals to hospitals, nursing homes, and public health bodies. In addition to staffing, the company delivers homecare services (Myhomecare in Ireland and Care 24-7 UK), autism diagnostic assessments, occupational health screening, healthcare training courses, and outsourced workforce solutions across Ireland, the UK, India, and the UAE.

Product overview

Servisource Workforce Solutions operates as a comprehensive healthcare recruitment and care services provider with a portfolio of interconnected services. The core offering consists of recruitment services (temporary, permanent, and international healthcare staffing) paired with care and support services (homecare, assessments, training, and occupational health). Key products include Zapp Rostering Software for workforce management, Myhomecare and Care 24-7 UK for homecare delivery, the Autism Assessment Centre for diagnostic services, and comprehensive healthcare training programs. The Winter Planning Initiative represents a seasonal service program, while outsourced solutions and the Temporary Healthcare Hub provide managed service capabilities. The company serves healthcare facilities, government bodies, and private clients across Ireland, UK, and Europe through offices in Dundalk, Dublin, Cork, Galway, Limerick, Belfast, London, Bradford, Dubai, and Kochi.

Differentiator

Problem solved

Functional benefit

Brands

• Myhomecare: Homecare services providing care assistance for individuals in Ireland
• Care 24-7 UK
• Zapp

Products and services

• Temporary Healthcare Staffing Supply of temporary healthcare professionals including nurses, healthcare assistants, and allied health practitioners to hospitals, nursing homes, and healthcare facilities. Available as temp, contract, and relief staffing for healthcare organisations across Ireland and the UK.
• Permanent Healthcare Staffing
• International Healthcare Recruitment
• Business Support Staffing
• Outsourced Workforce Solutions
• Myhomecare
• Care 24-7 UK
• Autism Assessment Centre
• Education Support Services
• Occupational Healthcare
• Healthcare Training Courses
• Zapp Rostering Software
• Servisource Assisted Admissions
• Day-care Services
• Step Down Healthcare Facilities
• Winter Planning Initiative

Named customers22 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• CPL GroupflagshipOthersServisource is part of the CPL Group, one of the largest recruitment companies in Ireland. This parent company relationship provides strategic backing and synergies across the broader recruitment industry.

Scale indicators4 records

Recent moves10 records

Expansion highlights7 records

Direct peers

• TTM Healthcare: Irish healthcare staffing and recruitment agency placing nurses, allied health professionals, and healthcare assistants across Ireland, UK, and international markets. Closely comparable in customer base (HSE, Irish hospitals) and service mix.
• Global Medics: International healthcare staffing group placing doctors and nurses across UK, Ireland, Australia, and the Middle East. Comparable on international doctor/nurse sourcing, relocation support, and UK/Ireland public-sector hospital clients.
• Cpl Healthcare: Sister company within CPL Group focused on healthcare recruitment in Ireland and the UK. Directly comparable as a healthcare-focused staffing brand within the same parent ecosystem, serving similar hospitals and HSE/NHS clients.
• Medacs Healthcare: Global healthcare staffing provider placing doctors, nurses, and allied health professionals into NHS and private hospitals across the UK and Ireland. Comparable on temporary and permanent healthcare staffing for public-sector health systems.
• ID Medical: UK healthcare recruiter placing doctors, nurses, and AHPs into NHS framework agreements. Comparable on healthcare staffing scale, NHS framework compliance, and multi-disciplinary placement capabilities.
• Your World Healthcare: UK-focused healthcare recruitment agency supplying nurses, doctors, and allied health professionals to NHS trusts and private providers. Comparable on healthcare temp staffing, framework agreements, and UK hospital client base.
• Kate Cowhig International Healthcare Recruitment: Dublin-based international nurse and healthcare professional recruiter serving Irish and UK clients. Directly comparable on international healthcare recruitment, relocation support, and HSE framework placements.

Broad incumbents

• Hays (Healthcare division): Global recruitment group with a dedicated healthcare vertical placing doctors, nurses, and AHPs into NHS and Irish hospital systems. Comparable on healthcare perm and temp staffing, though operating as part of a much broader, multi-sector portfolio.

Emerging players

• Access Healthcare (Ireland): Irish homecare and community-based care provider that overlaps with Servisource's Myhomecare and Care 24-7 UK businesses. Comparable on private homecare delivery, care-worker recruitment, and Irish/UK regulated care services.

Regional players

• Hermitage Medical Group / Beacon Hospital Group (PEO-style workforce): Irish private hospital groups that act as significant end-buyers of healthcare staffing services and occasionally develop internal bank/agency capabilities. Relevant as adjacent regional workforce operators in the same Irish healthcare ecosystem.

Market position

Strengths3 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/servisource
• Facebookfacebook.com/ServisourceWorkforceSolutions
• LinkedInlinkedin.com/company/servisourcehealthcare
• Instagraminstagram.com/servisource

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Servisource Workforce Solutions