The Chase Agency

What The Chase Agency does

The Chase Agency is a New York-based legal support services firm specializing in process serving and ancillary court-related work for law firms, financial institutions, and government entities. The company serves legal documents locally, statewide, and nationwide through five physical offices across New York (Avoca, Binghamton, Buffalo, Rochester, Syracuse) supplemented by a national service partner network. Its service portfolio spans process service, court services (document retrieval, index number purchases, filings, court record searches), foreclosure sale postings and attendance, property inspections (asset, pre-eviction, occupancy), notary services, and skip tracing performed by a licensed and bonded Private Investigator on staff.

The firm's technology stack centers on field-verification and client transparency tools: GPS-embedded time-stamped photo documentation on every attempt and serve, law enforcement-grade body cameras worn by local servers, and a 24/7 client login portal that surfaces real-time job status and allows clients to print signed and notarized affidavits. Automated email notifications confirm case receipt and service completion. Membership in NAPPS, NYSPPSA, FAPPS, and CALSpro underpins professional credibility with the legal buyer base.

The Chase Agency operates a fee-for-service, quote-based revenue model with no public pricing — each job is priced by service type, jurisdiction, and requirements. Go-to-market is sales-led, relying on direct phone and email outreach, professional association referrals, and a small social media presence on Facebook and X. The legal entity is The Chase Agency LLC, a private company domiciled in New York. Notably, the firm has rebranded to Lexitas, with its website set to automatically redirect to lexitaslegal.com, indicating absorption into a larger legal support services platform.

Name

The Chase Agency

Legal name

The Chase Agency LLC

Website

https://thechaseagency.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Chase Agency is a New York-based legal support services firm providing process serving, court filings, foreclosure services, property inspections, notary, and skip tracing to law firms, financial institutions, and government entities statewide and nationwide via a partner network.

Ownership category

akta.pro rank

Product category

Legal Process Services

NAICS

Investigation and Security Services (5616)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Litigation Support & Civil Investigations (Witness/Asset/Skip Tracing) (BPAKAEAE)

akta.pro secondary industries

Legal Collections Support (Pre-Lit, Litigation Admin, Judgment Recovery) (BPAAAEAH), Court Services & Operations (Clerks, Records, Jury, Interpreters) (BPAIAFAH)

Keywords

• Legal process serving
• Court filing services
• Foreclosure sale posting
• Property inspection services
• Skip tracing investigations

Headquarters

HQ city

Avoca

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Process Serving Services: Fee-for-service model for serving legal documents locally, statewide, or across the country. Services include process service, court services (document retrieval, filings, court record searches), foreclosure sale postings, property inspections, foreclosure sale attendance, notary services, and skip tracing.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Chase Agency provides professional process serving and legal support services to law firms, financial institutions, courts, and government entities. Core offerings include serving legal documents locally, statewide, or nationwide; court services such as document retrieval, filings, and court record searches; foreclosure sale postings and attendance; property inspections; notary services; and skip tracing via a licensed private investigator. Technology-enabled features include GPS/time-stamped photo documentation, body camera recording, and a 24/7 client portal.

Product overview

The Chase Agency is a process serving company that operates as a single-service offering (not a platform-plus-modules architecture). The company provides a comprehensive suite of legal support services centered on process service—serving legal documents for all courts and matters statewide or nationally. Core services include Court Services (document retrieval, filings, court record searches), Foreclosure Sale Postings, Property Inspections (asset, pre-eviction, occupancy), Foreclosure Sale Attendance, Notary Services, and Skip Tracing (using licensed investigators and multiple databases). Technology-enabled features include a Client Login Portal for 24/7 job status access, GPS and time-stamped photo documentation, law enforcement grade body cameras, and automatic email updates confirming receipt and completion of service.

Differentiator

Problem solved

Functional benefit

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• NAPPS - National Association of Professional Process ServerscoreOthersThe Chase Agency is a member of NAPPS, a national association for professional process servers. Membership provides industry credibility, networking opportunities, and ensures adherence to professional standards.
• NYSPPSA - New York State Professional Process Servers AssociationcoreOthersThe Chase Agency maintains membership in the New York State Professional Process Servers Association, providing local industry connections and ensuring compliance with state-specific requirements.
• FAPPS - Florida Association of Professional Process ServersminorOthersMembership in FAPPS extends The Chase Agency's professional network to Florida, supporting their nationwide service partner network capabilities.
• CALSpro - California Association of Legal Support ProfessionalsminorOthersMembership in CALSpro provides The Chase Agency with connections to California-based legal support professionals, supporting their nationwide service partner network.
• Nationwide Service Partner NetworkcoreChannel Partner/ Reseller/ DistributorThe Chase Agency works with process servers from across the country to ensure documents are served in accordance with state and federal laws. They serve as single point of contact for clients with service needs regardless of defendant or witness location.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Civil Courts Service: Regional process serving and legal support firm offering process service, court filings, and skip tracing with a comparable service bundle to The Chase Agency.
• OneLegal: Provides process serving, e-filing, court record retrieval, and notary services through a tech-enabled platform — directly comparable to The Chase Agency's bundling of process service, court filings, and notary across jurisdictions.
• ABC Legal Services: One of the largest national process serving companies in the U.S., offering GPS/photo-documented service, a client portal, and nationwide coverage — directly overlapping The Chase Agency's core process service offering and tech-enabled proof-of-service model.
• ServeNow: Operates a process serving directory and connects clients with process servers nationally, offering competing services in the same process serving market as The Chase Agency.
• US Legal: Provides legal support services including process serving, legal forms, and document filing, competing directly with The Chase Agency in the broader legal process services market.

Others

• LexisNexis: Major legal data, public records, and skip tracing database provider — functions as an upstream data supplier / enabling ecosystem participant for process servers and investigators like The Chase Agency.

Broad incumbents

• DTI (Donnelley Financial Solutions): Major legal support services provider covering process serving, e-filing, court reporting, and document management — a broader incumbent competing in adjacent service lines.
• Epiq: Large, publicly-traded provider of legal services including eDiscovery, document review, and litigation support — competes with The Chase Agency for law firm legal support spend at the enterprise end of the market.
• Veritext Legal Solutions: National court reporting and legal support services company offering deposition, record retrieval, and litigation support — overlaps with The Chase Agency's court services and document retrieval offering.

Emerging players

• Sterling (Sterling Talent Solutions): Background check and investigation provider with adjacent skip tracing and due diligence capabilities — competes partially with The Chase Agency's licensed PI skip tracing service.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ChaseAgencyNY
• Facebookfacebook.com/TheChaseAgencyLLC

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Chase Agency