What Medperion does

Medperion GmbH is a privately held German healthcare communications and sales service provider, organized as a group of wholly-owned subsidiaries (Careforce, Sanvartis, Vendus Gruppe, MCG Medical Consulting Group, A&O Gesundheit, Brandpepper, Eigler Communication) consolidated under the Medperion brand established in 2022. The company is headquartered in Bergisch Gladbach (Cologne area) and operates from five locations across Germany, Austria, and Switzerland, employing over 1,200 healthcare professionals. Its core offering is an integrated end-to-end service across three pillars: Medical (hotlines, scientific content, scientific education, patient support programs, nurse services); Marketing (brand strategy, social media, public relations, omnichannel campaign management, events, TV commercials, packaging); and Sales (CSO teams, field representatives, remote and telesales, concierge services, pharma recruiting, executive search).

The underlying technology stack combines an AI-augmented omnichannel communications layer (chatbots, voicebots, speech analytics, AI-based social listening, algorithm-based adverse event screening) with a CSM platform supporting 360-degree HCP communication, real-time interactive dashboards, and certified customer contact center operations. Medperion processes 150,000+ annual medical service requests (including approximately 50,000 adverse event reports), runs 85,000+ annual patient coaching calls across 30+ indications, and reaches 500,000+ HCP contacts annually through its recruiting network.

Revenue is generated through project- and retainer-based professional services fees for pharma, biotech, MedTech, OTC, and consumer health clients across the DACH region, with named customers including Abbott, Grippostad (Stada), Omega Pharma, Ysura, Insight Health, and H&H Group. Go-to-market is sales-led with dedicated enterprise field sales, CSO deployments, and hosted industry events (Medperion Talks, Medperion meets Congress). Pricing is quote-based and not publicly disclosed. Medperion holds multiple ISO certifications (18295-1, 9001, 27001, 14001), SBTi-validated emissions targets, and EcoVadis ratings, with a stated intention to expand internationally beyond DACH in 2025.

Name

Medperion

Legal name

Medperion GmbH

Website

https://medperion.de

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Medperion is a privately held German healthcare communications group offering integrated Medical, Marketing, and Sales services (CSO, field force, hotlines, patient support, omnichannel campaigns) to pharmaceutical, biotech, MedTech, and consumer health clients across the DACH region.

Ownership category

akta.pro rank

Product category

Healthcare Marketing Services

NAICS

Health Care and Social Assistance (62), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Healthcare & Life Sciences PR (MPAAADAD)

akta.pro secondary industry

Healthcare & Life Sciences PR (BPAFADAJ)

Keywords

• Pharmaceutical marketing services
• Healthcare communications
• Medical hotlines
• Patient support programs
• Pharma field sales

Headquarters

HQ city

Cologne

HQ country

Germany

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Professional Healthcare Services: Medperion generates revenue through integrated professional services across Medical, Marketing, and Sales. Services include Medical Content & Scientific Communication, Medical Hotlines, Patient Support Programs, Nurse Services, Brand Strategy, Omnichannel Campaign Management, Social Media, Events, TV Spots, Packaging, CSO Teams, Field Reps, Remote & Telesales, Concierge Services, and Pharma Recruiting. Revenue is project-based and retainer-based for ongoing engagements.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Medperion is a healthcare specialist group offering integrated Medical, Marketing, and Sales services for pharmaceutical, biotech, MedTech, and consumer health companies in the DACH region. Services span medical hotlines and scientific content, patient support programs and nurse services, brand strategy, omnichannel campaigns, social media, PR, events, TV, packaging, CSO teams, field representatives, remote/telesales, concierge services, and pharma recruiting.

Product overview

Medperion is a unified healthcare specialist group offering integrated services across Medical, Marketing, and Sales for the DACH region. The company operates as a platform-plus-subsidiary model, bundling services under the Medperion brand (established 2022) while maintaining specialized sub-brands: Careforce (recruiting and field service, founded 2000), Sanvartis (medical hotlines and nurse services, acquired 2018), MCG Medical Consulting Group (medical affairs and communications), A&O Gesundheit, Brandpepper, and Eigler Communication (OTC advertising and TV, acquired 2024). The Medical portfolio includes Medical Hotline Services, Medical Content, Scientific Education, Patient Support Programs, and Nurse Services. Marketing offerings encompass Brand Strategy, Social Media, Public Relations, Omnichannel Campaign Management, Events, TV Commercials, and Packaging. Sales services include CSO solutions, Field Reps, Remote & Telesales, Concierge Services, Pharma Recruiting, and Executive Search. The company also provides whitepapers and hosts the Medperion Talks event series as part of its thought leadership initiatives.

Differentiator

Problem solved

Functional benefit

Brands

• Careforce: Recruiting & Außendienst für Pharma/Healthcare; schnell skalierbare Teams bis zur kompletten Field-Force inkl. KPI-Steuerung.
• Sanvartis
• A&O Gesundheit
• Brandpepper
• Medperion Communication (Med-comm)
• Eigler Communication

Products and services

• Medical Hotline Services

Quantifiable outcome

• 85,000+ coaching calls per year in 30+ indications
• +8 more outcomes

Named customers7 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature6 records

Partnerships

Two partnerships are on record, tiered supporting and core.

• EcoVadissupportingStrategic or Co-development PartnerEcoVadis provides independent sustainability ratings and assessments of Medperion's environmental, social, and governance (ESG) performance. Medperion participates in regular EcoVadis assessments to gain valuable insights and optimize its sustainability strategies.
• Science Based Targets initiative (SBTi)coreStrategic or Co-development PartnerSBTi has officially validated Medperion Group's short-term, science-based emission reduction targets. The company has also committed to long-term emission reduction targets aligned with SBTi requirements, aiming for Net Zero emissions by 2050. This partnership positions Medperion as a leader in climate action within the healthcare services sector.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medperion