What Berg-Hansen does

Berg-Hansen Reisebureau AS is a privately held, Norwegian-owned travel management company founded in 1875 and headquartered in Oslo, operating as Norway's largest and oldest business travel agency. The company serves Norwegian corporate, public-sector, and individual customers through three primary service lines: corporate business travel management, an Energy, Resources & Marine (ERM) practice specializing in crew changes and offshore logistics, and a Meetings & Events business organizing more than 2,000 events annually. It operates from 23 offices across Norway, including a dedicated ERM regional hub in Austevoll, and provides 24/7 emergency traveler support via its Vakttelefon service.

The platform rests on proprietary technology built in-house. Webgate is the flagship corporate booking portal for flights, hotels, rental cars, and trains, including full ERP/HR API integration for automatic profile management, expense receipt handling, and 5-year history. Specialized modules include Utlegg (expense reporting), Crew Portal (OCS for crew-change management), Business Insight (analytics), Travel Impact (CO2 reporting), Travel Tracker (security/location tracking during travel), the Qondor-powered Arrangementsportal for events, and the Fakturaløsning corporate invoice solution. Berg-Hansen holds ISO 9001, ISO 14001, Miljøfyrtårn, PCI-DSS, and GDPR certifications, and is partnered with CWT for global service delivery and Arctic Wolf for cybersecurity.

Go-to-market is sales-led enterprise field sales with Key Account Managers selling subscription-based licensing agreements (monthly fees covering unlimited self-service access for all employees) plus transaction-based booking fees. Customer segments include corporate enterprises (Mowi, Frydenbø, Elkonor), public sector (Region Nordhordland IKS), maritime/offshore (Havila Shipping, Lighthouse Ship Management), nonprofits (Norges Skiforbund), humanitarian organizations, and individual leisure travelers. Revenue streams are dominated by recurring subscription licensing, supplemented by transaction fees on leisure travel and professional-services fees on event management and ERM crew logistics. The company is 100% Norwegian-owned with no disclosed external funding, parent company, or M&A history.

Name

Berg-Hansen

Legal name

Berg-Hansen Reisebureau AS

Website

https://berg-hansen.no

Company type

Private

Founded year

1875

Operating status

Operating

Headcount range

251–500 employees

Short description

Berg-Hansen is Norway's largest and oldest business travel agency, providing corporate travel management, Energy/Resources/Marine crew logistics, meetings & events services, and leisure travel to Norwegian enterprises, public-sector bodies, maritime operators, and individual travelers through its Webgate platform across 23 nationwide offices.

Ownership category

akta.pro rank

Product category

Corporate Travel Management

NAICS

Travel Agencies (56151), Travel Agencies (561510), Travel Arrangement and Reservation Services (5615), Tour Operators (561520)

akta.pro primary industry

Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB)

akta.pro secondary industries

Meetings & Group Travel Management (Corporate Groups) (THAKAMAC), Corporate Travel & Accommodation Coordination (HSACADAL), Reporting, Analytics & Program Optimization (BI/Benchmarking) (THAKAMAM), Sustainability & ESG Travel Intelligence (Emissions, SAF, impact data) (THALAIAL)

Keywords

• Corporate travel management
• Business travel agency
• Crew change management
• Expense reporting software
• Event management services

Headquarters

HQ city

Oslo

HQ country

Norway

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Business Travel Services: Core revenue from corporate business travel management including flight, hotel, car rental, and train bookings. Revenue generated through booking fees and service charges passed through to customers. Subscription/licensing model with monthly fees for access to digital solutions.
2. Event Management Services: Revenue from organizing conferences, meetings, team building, firm trips, and corporate events. Includes complete event logistics including travel arrangements for attendees.
3. ERM (Energy, Resources & Marine) Services: Specialized travel services for maritime, offshore, and marine industry including crew changes and complex international travel.
4. Licensing Agreements: Monthly subscription model where companies pay fixed monthly fee for access to online solutions including Webgate portal and company-wide travel management.
5. Leisure/Holiday Travel: Vacation travel services including cruise packages, group tours, customized holidays, and exclusive experiences.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Berg-Hansen is Norway's largest and oldest corporate business travel management agency (founded 1875), booking, managing, and reporting business travel for Norwegian enterprises. It operates the proprietary Webgate self-service booking portal, a mobile app, automated expense reporting (Utlegg), invoicing, CO2 emissions tracking, real-time traveler security, and specialized tools such as the Crew Portal (OCS) for maritime/offshore crew changes and Qondor for events. The company supports clients through 23 regional offices, a Key Account Management team, inside sales, and a 24/7 emergency hotline (Vakttelefon).

Product overview

Berg-Hansen is Norway's largest business travel agency, offering a comprehensive digital travel management platform centered on the Webgate booking portal. The platform integrates the Webgate travel portal, Berg-Hansen App for mobile access, and the Utlegg expense reporting solution, supported by API integrations with ERP and HR systems. Specialized offerings include Crew Portal and Crew App for Energy, Resources & Marine (ERM) customers, the Qondor-powered Arrangementsportal for meetings and events, and sustainability tools (Travel Impact, Travel Tracker, Business Insight) for corporate reporting. Additional services include 24/7 emergency support via Vakttelefon, invoice payment solutions, and CIBT entry requirement guidance. The company operates 23 offices across Norway with local travel experts, serving corporate travelers, event organizers, and marine/offshore crew.

Differentiator

Problem solved

Functional benefit

Brands

• Webgate: Market-leading travel portal for booking flights, hotels, car rentals, and trains with full self-service capabilities
• Berg-Hansen App
• Travel Impact
• Travel Tracker
• Business Insight
• Crew Portal
• Berg-Hansen Cruise Collection
• Berg-Hansen Anbefaler

Products and services

• Webgate
• Berg-Hansen Mobile App
• Utlegg (Expense Reporting)
• Crew Portal (OCS - Offshore Crew System)
• Arrangementsportal (Qondor)
• Travel Impact
• Travel Tracker
• Business Insight
• CIBT Innreiseguide
• Fakturaløsning (Invoicing Solution)
• Vakttelefon (24/7 Emergency Hotline)
• Corporate Travel Management Service
• ERM (Energy, Resources & Marine) Travel Services
• Meetings & Events Service
• Humanitarian Travel Services
• Leisure Travel Service

Quantifiable outcome

• 80% of bookings made online via self-service portal
• +3 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature11 records

Partnerships

Four partnerships are on record, tiered core and minor.

• CWT (Carlson Wagonlit Travel)coreStrategic or Co-development PartnerPartnership with the world's largest travel agency for global service delivery. Enables Berg-Hansen to offer global solutions to customers with international operations, including those needing offices in Manila and Klaipeda.
• Arctic WolfcoreTechnology or IntegrationSecurity Operations Center (SOC) partnership providing 24/7 threat monitoring and cybersecurity surveillance for Berg-Hansen's systems and customer data.
• Start Norge ASminorStrategic or Co-development PartnerNon-profit company where Berg-Hansen is a founding member/initiative taker. Goal is to facilitate electric aircraft, low-emission, and zero-emission aircraft becoming part of commercial aviation in Norway. Target: world's first commercial electric flight route between Stavanger and Bergen by 2026.
• SJ (Statens Järnvägar)coreTechnology or IntegrationSwedish high-speed train operator integrated into Berg-Hansen's Webgate portal for booking of train travel in Sweden.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Market position

Strengths4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/BergHansenAS
• LinkedInno.linkedin.com/company/berg-hansen-reisebureau-as
• Instagraminstagram.com/berghansen_as
• TikToktiktok.com/@berghansen.as
• Xx.com/BergHansenAS

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Berg-Hansen