Conflict Resolution Services

What Conflict Resolution Services does

Conflict Resolution Services (doing business as AB-CRS and AB Conflict Resolution Services) is a Denver-headquartered alternative dispute resolution firm providing mediation, arbitration, facilitation, special master appointments, neutral case evaluation, mock trials, and jury preparation. The company operates a panel of nine neutrals — including a retired Colorado Court of Appeals judge, a retired chief judge of the 11th Judicial District, and senior attorneys with 15-52 years of experience — covering practice areas such as commercial disputes, construction, employment, healthcare, intellectual property, medical malpractice, personal injury, products liability, professional liability, securities, energy and environmental matters, and transportation cases. CRS delivers services through seven physical offices across Colorado (Denver, Denver Tech Center, Boulder, Colorado Springs, Fort Collins, Greeley) and Scottsdale, Arizona, with full-service conference facilities, online document hosting, and video/web conferencing capabilities bundled at no additional charge.

The firm's underlying technology stack is conventional for a professional services panel: web-based scheduling, an online repository/payment portal hosted at alservicelink.com, and standard video conferencing — there is no proprietary software product or platform. CRS generates revenue on a pay-as-you-go professional services model in which each panelist sets their own hourly, half-day, or full-day rates (disclosed ranges from approximately $300-$400 per hour up to $3,000 per full-day flat fee), with separate administrative fees retained by the firm. Customer acquisition is sales-led and driven by attorney referrals, court-ordered mediation (notably from the Colorado Judicial Department, where 99% of civil cases settle pre-trial), peer recognition (Best Lawyers in America, NADN, IAM), and institutional panel memberships with the American Arbitration Association, FINRA, and WIPO. Conflict Resolution Services operates as a subsidiary of AB Litigation Services and is locally/family owned, with no venture capital or private equity backing disclosed.

Name

Conflict Resolution Services

Legal name

Conflict Resolution Services

Website

https://crs-adr.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Conflict Resolution Services is a Denver-headquartered alternative dispute resolution firm providing mediation, arbitration, facilitation, and litigation support through a panel of nine experienced neutrals serving attorneys, insurance carriers, government entities, and individuals across Colorado and Arizona.

Ownership category

akta.pro rank

Product category

Alternative Dispute Resolution Services

akta.pro industry

PRIMARYBPAIAFAL

Alternative Dispute Resolution & Restorative Justice Programs

Business & Public Services/Public Sector & Government Administration/Justice System (Courts, Prosecution & Corrections)

Keywords

• Alternative dispute resolution
• Mediation services
• Arbitration services
• Neutral case evaluation
• Mock trial preparation

Headquarters

HQ city

Fort Lauderdale

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Mediation and Arbitration Services: Hourly or flat-rate billing for mediation and arbitration sessions. Each panelist establishes their own individual rates. Services include mediation, arbitration, facilitation, special master appointments, neutral case evaluation, mock trials, and jury preparation.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Conflict Resolution Services provides alternative dispute resolution (ADR) services through a panel of 9 experienced mediators, arbitrators, and trial consultants. Core offerings include mediation, arbitration, facilitation, special master appointments, neutral case evaluation, mock trials, and jury preparation, supplemented by full-service conference facilities, document services, and video/web conferencing at no additional cost.

Product overview

Conflict Resolution Services (CRS), operated by AB Litigation Services, is an Alternative Dispute Resolution (ADR) firm offering mediation, arbitration, facilitation, special master services, neutral case evaluation, mock trials, and jury preparation. The company provides a panel of 9 experienced mediators and arbitrators who specialize in over 25 practice areas including commercial disputes, personal injury, construction, employment, insurance bad faith, medical malpractice, product liability, and renewable energy matters. CRS operates full-service conference facilities across multiple Colorado locations (Denver, DTC, Boulder, Colorado Springs, Ft. Collins, Greeley) and Scottsdale, Arizona, with litigation support services including online hosting, document services, and video/web conferencing included at no additional cost. The company offers flexible scheduling options including Mediation Express (2-hour blocks), half-day, full-day, and multi-day sessions.

Differentiator

Problem solved

Functional benefit

Products and services

• Mediation Services Facilitated negotiation process in which neutral third-party mediators help disputing parties reach voluntary agreement. CRS mediators employ creative styles and approaches including co-mediation, staggered starts, pre-mediation caucuses, pre-mediation design, and focused follow-up.
• Arbitration Services Binding or non-binding arbitration proceedings in which trained arbitrators hear evidence and render decisions to resolve disputes outside of court.
• Facilitation Services Neutral facilitation of group or organizational communication and decision-making processes to help parties move forward without formal adjudication.
• Special Master Services Court-appointed or privately retained special masters who oversee specific aspects of complex litigation or discovery matters to streamline case management.
• Neutral Case Evaluation Objective third-party evaluation of cases providing parties with an assessment of case strengths, weaknesses, and potential outcomes to inform settlement strategy.
• Mock Trials Simulated trial proceedings used to help clients prepare for actual litigation, test case strategies, and evaluate likely jury reactions.
• Jury Preparation Jury focus group studies and preparation services to help attorneys understand potential jury perspectives and develop effective trial strategies.

Quantifiable outcome

• 99% of civil district and county court cases in Colorado settle before trial (statewide statistic indicating demand for ADR services)
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered minor.

• International Academy of Mediators (IAM)minorOthersDiplomate Member affiliation with IAM. Joe Epstein was a Distinguished Fellow and former Vice-President of IAM. The organization provides professional standards and networking for mediators.
• National Academy of Distinguished Neutrals (NADN)minorOthersExecutive Committee membership in Colorado and Arizona chapters. Joe Epstein served on Executive Committee of Colorado Chapter. Ken Plotz recognized to Colorado Chapter for 2020. Panelists include NADN members.
• American Arbitration AssociationminorOthersAnn Marie Byers sits on AAA's Affiliate Panel. Roger Freeman is AAA certified as arbitrator and mediator.
• World Intellectual Property Organization (WIPO)minorOthersAnn Marie Byers is on WIPO Panel of Neutrals and WIPO's Arbitration and Mediation Center. Handles IP disputes internationally.
• Financial Industry Regulatory Authority (FINRA)minorOthersAnn Marie Byers sits on FINRA panel. James Jameson also serves as Arbitrator Panelist with FINRA. Securities and financial dispute resolution.
• Mediation Association of ColoradominorOthersPanelists including Ann Marie Byers and James Jameson are members. Chad Atkins is member of Mediation Association of Colorado.
• Colorado Bar AssociationminorOthersPanelists maintain membership. Russell Carparelli is a Fellow of Colorado Bar Foundation and co-founder of Colorado Judicial Institute and CBA Our Courts initiative.
• AB Litigation ServicesminorOthersParent company of AB Conflict Resolution Services. The company is described as 'A company of AB Litigation Services.' Located at agrenblando.com.

Scale indicators11 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Signature Resolution: Signature Resolution is a private ADR firm with a panel of former judges and experienced attorneys offering mediation and arbitration, closely mirroring CRS's retired-judge panel model and targeted attorney client base.
• National Arbitration and Mediation (NAM): NAM is a mid-sized private ADR provider offering mediation and arbitration with a panel of retired judges and attorneys, directly comparable to CRS's business model of former-judge neutrals serving legal professionals.
• Resolute Systems: Resolute Systems is a national private mediation and arbitration firm with a panel of neutrals serving attorneys and corporate counsel, directly competing with CRS for complex civil and commercial matters.
• ADR Systems: ADR Systems is a private panel-based ADR firm providing mediation and arbitration services, competing directly with CRS for attorney-driven dispute resolution engagements in overlapping practice areas.
• McCorkle Litigation Services: McCorkle Litigation Support is a regional litigation support and ADR-adjacent services firm offering trial support, mock trials, and ADR coordination, comparable in scope to CRS's litigation support add-on services.

Broad incumbents

• JAMS: JAMS is the largest private ADR provider in the U.S., offering mediation, arbitration, and special master services across dozens of practice areas and geographies. Directly comparable as a panel-based ADR firm serving attorneys, but with national scale, brand recognition, and standardized technology that CRS lacks.
• American Arbitration Association: The AAA is a leading national ADR organization with rosters of arbitrators and mediators handling commercial, labor, and international disputes. Several CRS panelists sit on AAA panels; it competes with CRS for court-ordered and private mediation matters at a national scale.

Regional players

• Judicate West: Judicate West is a West Coast-focused ADR firm with a panel of retired judges and attorneys offering mediation and arbitration in California and neighboring states. Comparable business model but geographically distinct from CRS's Colorado/Arizona footprint.

Others

• Colorado Office of Dispute Resolution: The Colorado Office of Dispute Resolution is a state-administered ADR program that provides court-referred mediation and settlement conferences across Colorado — a direct substitute for some of CRS's court-ordered work and source of comparable statistics on ADR effectiveness in the state.

Emerging players

• ARCpoint Dispute Resolution: ARCpoint is a smaller private ADR firm offering mediation and arbitration with growing regional presence. Comparable business model to CRS but at an earlier stage of scale, making it a partial-overlap emerging competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conflict Resolution Services