What Passepartout spa does

Passepartout S.p.A. is a privately held Italian vertical-SaaS software vendor headquartered in Dogana, Republic of San Marino, operating for over thirty years under a "Società a socio unico" structure with 101-250 employees and no disclosed external funding. The company develops and distributes an integrated portfolio of cloud-based management software — anchored by Mexal (ERP for SMEs with warehouse, accounting, production, CRM, and eCommerce capabilities), Passcom (integrated practice management for commercialisti), Paghe (payroll), Retail (POS and store management), Menu (F&B), and Welcome (hospitality) — plus a set of vertical modules (RENTRI waste management, dairy, winery, workshop, phytosanitary) and a PassHub electronic-invoicing hub processing over 500,000 invoices per day via the Italian SDI exchange.

The technical stack is a multi-tenant SaaS delivery layer running on AWS multi-AZ infrastructure combined with a proprietary San Marino data center operated since 2006, achieving RPO=0 and RTO of 2-60 minutes; the suite is ISO 9001:2015, ISO/IEC 27001:2022, and PCI DSS certified. AI features are layered across modules for process automation, knowledge retrieval, and NLP-based document handling, without disclosed proprietary models or research outputs.

Go-to-market is predominantly indirect via a certified partner network of resellers and consultants across Italy, supplemented by direct inside-sales (toll-free 800 number, live chat, callback), accredited professional training for accountants through partnerships with ODCEC and ANC, and digital marketing. Revenue is generated through SaaS subscriptions (periodic fees scaled by users and modules), pay-per-use billing on PassHub electronic invoicing, and professional training services. The platform serves over 240,000 active users exclusively in Italy across manufacturing, professional services, hospitality, F&B, and retail SMBs.

Name

Passepartout spa

Legal name

Passepartout S.p.A.

Website

https://passepartout.net

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

Passepartout S.p.A. is a privately held Italian vertical-SaaS software vendor headquartered in San Marino, providing cloud-based ERP, accounting, payroll, POS, hospitality, and electronic-invoicing solutions to over 240,000 Italian SME, accountant, retail, hospitality, and F&B users through a certified partner network.

Ownership category

akta.pro rank

Headquarters

HQ city

Dogana

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations, Others

Revenue model

1. SaaS Subscriptions: Cloud-based subscription model with periodic fees for software access, support, updates, and cloud infrastructure. Pricing based on number of users and modules selected. The company emphasizes accessible pricing with no upfront hardware investments.
2. Pay Per Use Services: Usage-based billing for specific services such as electronic invoicing where customers pay per invoice processed. Includes digital signature, SDI transmission, and digital preservation costs.
3. Training Services: Professional training services including accredited courses for accountants (ODCEC and ANC partnerships). Training programs provide continuing professional education credits.
4. All Inclusive Electronic Invoicing Package: Comprehensive electronic invoicing service including creation, digital signature, SDI transmission, and 10-year digital preservation. Customer only compiles the invoice while Passepartout handles the entire process.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Passepartout develops and delivers cloud-based, vertical SaaS business management software for Italian SMEs and professional firms. Its suite spans Mexal (ERP for industry, services and manufacturing), Passcom (integrated software for accounting practices), Paghe (payroll), Retail (POS and store management), Menu (F&B and restaurants) and Welcome (hotels), together with the PassHub hub for SDI electronic invoicing and Fast Closing/Anti-Money Laundering modules for professional compliance.

Product overview

Passepartout spa offers a comprehensive suite of cloud-based business management software solutions organized around sector-specific verticals. The portfolio consists of core products (Mexal for enterprise ERP, Passcom for accountants, Retail for stores, Menu for restaurants, Welcome for hotels) with specialized add-on modules and vertical customizations. Key modules include MES for manufacturing, WMS for warehouse logistics, CRM with Service/Asset Management, and Passhub for electronic invoicing. The company serves over 240,000 users across industries including manufacturing, professional services (accountants/labor consultants), retail, food & beverage, and hospitality, all delivered via SaaS cloud infrastructure with AI capabilities integrated throughout.

Differentiator

Problem solved

Functional benefit

Brands

• Mexal: Business management software for companies, industry and services - powerful, complete and evolved for warehouse management and accounting with specific functions for production control
• Passcom
• Paghe
• Retail
• Menu
• Menu Delivery
• Welcome
• Welcome Smart Cloud
• Express Fattura Self
• Passcom Express
• Mexal Custom
• PassHub

Products and services

• Mexal Cloud-based business management ERP software for Italian SMEs covering warehouse management, accounting, production control, CRM, eCommerce and AI-powered analytics.
• Paghe Payroll management software for Italian companies and labor consultants for processing pay slips and administrative compliance regarding personnel.
• Passcom Integrated administrative and management software for Italian accounting firms covering accounting, financial statements, tax returns, billing, anti-money laundering compliance, crisis management and bank reconciliation.
• Passcom Express Online cloud software designed for young accountants starting a professional practice, managing all typical activities of a newly established accounting studio.
• Retail Point-of-sale and management solution for Italian independent retail stores, franchises, organized distribution and parapharmacies with fiscal compliance, eCommerce and electronic receipt management.
• Menu Management software for restaurants, pizzerias, bars, pubs, wine shops, ice cream shops, pastry shops and all Food & Beverage sector operations, including reservations, takeaway, delivery and AI-powered analytics.
• Menu Delivery Quick and efficient delivery and takeout management solution for food service businesses operating without dine-in seating, integrated with the Menu suite.
• Welcome Complete hotel management software (PMS) for all types of Italian accommodation facilities of any size, including chains, with front/back office, channel manager, booking engine, CRM and revenue management.
• Welcome Smart Cloud Cloud-based management software for bed & breakfasts and small hotels, handling reservations and front/back office operations suited to reduced-scale hospitality businesses.
• Express Fattura Self Simple cloud-based electronic invoicing software for small Italian entrepreneurs and professionals who need to issue electronic invoices without a full management suite.
• Mexal Custom — Rifiuti / RENTRI Vertical waste management solution integrated with Mexal for RENTRI regulatory compliance, digital FIR (Formulario Identificativo Rifiuti) and environmental documentation.
• Mexal Custom — Caseifici Vertical management solution for dairy and cheese factories integrated with the Mexal ERP suite.
• Mexal Custom — Cantine Vertical management solution for wineries integrated with the Mexal ERP suite.
• Mexal Custom — Officine Vertical management solution for workshops and repair shops integrated with the Mexal ERP suite.
• Mexal Custom — Fitosanitari Vertical management extension for retailers and wholesalers of phytosanitary and agricultural products, with regulatory compliance for plant-protection products.
• PassHub Billing hub platform enabling all Passepartout cloud and on-premise management software to issue and receive electronic invoices via the SDI Exchange System, with digital signing, transmission and 10-year digital preservation.

Quantifiable outcome

• 500,000+ invoices processed daily through PassHub
• +4 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability5 records

Feature9 records

Partnerships

Four partnerships are on record, tiered flagship, minor and core.

• ANC (Associazione Nazionale Commercialisti)flagshipGTM or Marketing Partner · 24 June 2026Partnership for accredited training events for accountants on topics including Rottamazione quinquies, DL 38/2026, and professional development. Passepartout sponsors and provides training through ODCEC territorial offices.
• ODCEC (Ordine dei Dottori Commercialisti ed Esperti Contabili)flagshipGTM or Marketing Partner · 9 June 2026Partnership with territorial ODCEC offices (Catanzaro, Bologna, and others) for accredited professional training for accountants. Provides continuing education credits and tax update courses.
• La Biennale di VeneziaminorStrategic or Co-development Partner · 14 May 2026Main sponsor of the San Marino Pavilion at the 61st International Art Exhibition. Cultural sponsorship supporting Italian cultural identity and international promotion.
• AWS (Amazon Web Services)coreTechnology or Integration · 1 January 2006Strategic cloud infrastructure partner hosting Passepartout management software. AWS provides high-availability infrastructure with three Availability Zones, enabling RPO=0 and RTO of 2-60 minutes. Services include PassHub invoicing, booking engine, channel manager, and CRM Welcome.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Mews: Cloud-native hotel PMS and hospitality management platform serving hotels and hostels globally. Competes directly with Passepartout's Welcome product line in the hospitality vertical, with API-first architecture and faster product velocity as differentiating factors.
• Lightspeed Restaurant: Cloud-based restaurant POS and management platform. Competes with Passepartout's Menu product for restaurants and food & beverage businesses in Italy and broader European markets, with international footprint as a competitive differentiator.
• Intuit QuickBooks: Global SMB accounting platform with limited Italian market presence but expanding. Closest international competitor to Passcom for accounting professionals and small businesses, with growing focus on European market entry.

Broad incumbents

• SAP Business One: SAP's SMB-focused ERP offering targeting growing businesses. Competes with Mexal in the SME ERP category with broader international footprint and stronger enterprise scalability, but with less Italian-specific regulatory and vertical customization.
• Oracle NetSuite: Cloud-native ERP and financials platform targeting SMBs and mid-market. Competes with Passepartout in cloud ERP positioning with broader international scope, but with weaker Italian regulatory specificity and vertical depth.
• Microsoft Dynamics 365: Microsoft's cloud ERP and CRM platform targeting SMB and mid-market segments. Competes with Passepartout across ERP and CRM categories, leveraging Microsoft ecosystem advantages but with weaker Italian vertical specialization and partner-channel depth.
• Sage Group: UK-listed global provider of accounting, payroll, and ERP software primarily targeting European SMBs. Competes with Passepartout across accounting and SMB ERP categories but lacks Passepartout's deep Italian vertical specialization and language-specific regulatory capabilities.

Direct peers

• Zucchetti: Italy's largest software house offering ERP, HR, and vertical solutions for Italian SMBs and accountants. Direct competitor across multiple Passepartout verticals including ERP, payroll, and accounting software, with overlapping partner-channel GTM and similar Italian regulatory depth.
• TeamSystem: Italian accounting and business management software provider serving commercialisti and SMBs. Closely comparable product portfolio across accounting (analogous to Passcom), payroll, and vertical SMB software, with similar Italian-specific regulatory expertise.
• Wolters Kluwer (Italian Tax & Accounting): Multinational professional information services company with strong Italian presence in tax, accounting, and compliance software for accountants and SMBs. Directly competes with Passcom and Mexal in the accountant segment, leveraging similar regulatory and continuing-education partnerships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCWID5MUUx9PF6ZXpOemlx7w
• Instagraminstagram.com/wearepassepartout
• Facebookfacebook.com/PassepartoutSpa

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Passepartout spa