Campaign For Working Families
Campaign for Working Families is a Philadelphia-based 501(c)(3) nonprofit that delivers free IRS-certified tax preparation and year-round financial-empowerment services, including VITA filing, savings matches, and benefits enrollment, to low-to-moderate income working families.
- Company typePrivate
- Founded2003
- HeadquartersPhiladelphia, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Campaign For Working Families does
Campaign for Working Families (CWF) is a 501(c)(3) nonprofit organization headquartered at 935 N 29th Street in Philadelphia, Pennsylvania, founded in 2003 to deliver free tax preparation and financial-empowerment services to low-to-moderate income working families. CWF is an IRS-recognized Volunteer Income Tax Assistance (VITA) site that operates year-round programs including free federal and state tax filing, a Low-Income Taxpayer Clinic (LITC) for IRS disputes, the Rise and Shine Two-Generation family stability program, the UPGRADE and ASCEND matched-savings initiatives, an emergency savings match, benefits enrollment (PECO CAP, PACE/PACENET, unemployment compensation), and workforce development via paid internships and a registered apprenticeship. Delivery spans in-person tax sites, virtual tax preparation, and document drop-off across the Philadelphia metropolitan area, with hundreds of IRS-certified volunteers contributing annually and CWF reporting over $500 million in refunds secured for working families cumulatively and over $30 million returned to the community each year.
The organization runs on standard nonprofit technology rather than proprietary infrastructure. Core tax preparation is performed on TaxSlayer via the IRS-certified volunteer workflow, with volunteer training delivered through Coassemble and IRS Link&Learn exams; communications run on Slack for virtual prep and Microsoft Teams for program sessions, with scheduling handled in Airtable. Donations are processed through Zeffy and annual reports are published via Flipsnack, and customer-facing support is augmented by an AI chatbot branded Campy, powered by Skillbuilder.io. There is no custom AI/ML capability, no proprietary tax engine, and no native mobile application.
CWF's business model is non-transactional: all services to clients are provided at no cost, qualifying it functionally as a freemium-to-end-user model where "premium" is fully subsidized by grants and donations. Revenue sources disclosed include municipal funding from the City of Philadelphia Department of Commerce, the Division of Housing and Community Development, and the Office of Community Empowerment and Opportunity, alongside support from the IRS, United Way affiliates, PNC, Ocean First Bank, TruMark Financial Credit Union, Reed Smith LLP, the University of Pennsylvania, the Siemer Institute, and the Pennsylvania Department of Labor and Industry. GTM is community-led: clients are reached through partner-agency referrals, community events, and direct outreach in underserved Philadelphia neighborhoods, with no paid acquisition channels. CWF is led by President & CEO Dr. Nikia Owens, Ph.D., and reports 51-100 employees.
Campaign For Working Families firmographics
Firmographics- Name
- Campaign For Working Families
- Legal name
- Campaign for Working Families, Inc.
- Website
- https://cwfphilly.org
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Campaign for Working Families is a Philadelphia-based 501(c)(3) nonprofit that delivers free IRS-certified tax preparation and year-round financial-empowerment services, including VITA filing, savings matches, and benefits enrollment, to low-to-moderate income working families.
- Ownership category
- akta.pro rank
Campaign For Working Families industry classification
Industry- Product category
- Tax Preparation and Financial Empowerment Services
- NAICS
- Individual and Family Services (6241), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412), Social Assistance (624)
- SIC
- Services-Social Services (8300), Services-Educational Services (8200)
- akta.pro primary industry
- Family Resource Centers & Wraparound Support Services (EDACALAH)
- akta.pro secondary industry
- Family & Parenting Support Services (BPAGAEAC)
Keywords
Where Campaign For Working Families is headquartered
LocationHeadquarters
- HQ city
- Philadelphia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Campaign For Working Families business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Donations and Grants: As a registered 501(c)(3) nonprofit (EIN: 47-5617041), CWF is funded through charitable donations and government grants from funders including City of Philadelphia agencies, IRS, United Way, PNC, Ocean First, TruMark Financial, Reed Smith, and University of Pennsylvania.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free tax preparation for low-to-moderate income households |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Campaign For Working Families product offering
Product offeringCore offering
Campaign for Working Families is a Philadelphia-based 501(c)(3) nonprofit that delivers free federal, state, and local tax preparation services through IRS-certified VITA volunteers, available in-person, virtually, and via document drop-off. Beyond tax services, it provides family stability programs (housing, matched savings), benefits enrollment assistance (unemployment, utility, prescription), legal representation through a Low-Income Taxpayer Clinic, and workforce development via paid apprenticeships and internships. All core client services are provided at no cost to qualifying low-to-moderate income individuals, families, seniors, and small businesses in the Philadelphia region.
Product overview
Campaign for Working Families (CWF) is a nonprofit organization offering a comprehensive suite of financial empowerment services centered on free tax preparation through the IRS VITA program. The core offering includes free federal and state tax filing services delivered by IRS-certified volunteers via in-person, drop-off, and virtual channels. CWF's portfolio extends beyond tax preparation to encompass family stability programs (Rise and Shine housing assistance, UPGRADE match savings, emergency savings match), benefits enrollment assistance (PECO utility assistance, PACE prescription aid, unemployment compensation), and workforce development (internship and apprenticeship programs). The organization also provides Low-Income Taxpayer Clinic (LITC) representation for IRS disputes and was selected as a provider for Philadelphia's Free Business Tax Preparation Program. All services are free to eligible clients, with the organization having helped secure over $30 million in refunds annually.
Differentiator
Problem solved
Functional benefit
Brands
- Rise and Shine Program: A Two-Generation (2Gen) family stability program that addresses housing stability, financial independence, and educational success for both parents and children simultaneously.
- UPGRADE Match Saving Initiative
- Low-Income Taxpayer Clinic (LITC)
- ASCEND
Products and services
- Free Tax Preparation Services (VITA Program) IRS-certified volunteers provide free federal, state, and local tax preparation for low-to-moderate income individuals and families through in-person, drop-off, and virtual filing options.
- Low-Income Taxpayer Clinic (LITC)
Quantifiable outcome
- Over $500 million in refunds secured for working families over two decades
- +2 more outcomes
Companies that use Campaign For Working Families
Customer profileSegments5 records
Ideal customer profiles5 records
Campaign For Working Families technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Campaign For Working Families partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and supporting.
- Internal Revenue Service (IRS)coreCWF operates as an IRS-recognized VITA (Volunteer Income Tax Assistance) site with IRS-certified volunteers and standardized training.
- University of PennsylvaniasupportingAcademic partner providing institutional support and student volunteers.
- Pennsylvania Department of Labor and IndustrysupportingState agency partner supporting unemployment compensation assistance and workforce programs.
- Pennsylvania Pharmaceutical Assistance Contract for the Elderly (PACE)coreCWF has established a strategic partnership with PACE to facilitate benefit enrollment services for PACE-eligible seniors, helping qualified Pennsylvania residents age 65+ get prescription medicine at reduced costs.
- City of PhiladelphiacoreCWF selected as one of 19 vetted providers for the Philadelphia Free Business Tax Preparation Program, serving eligible small businesses with local, state, and federal tax filing assistance.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Campaign For Working Families competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights6 records
Customer concentration
Campaign For Working Families social profiles
Digital presenceCampaign For Working Families compliance and trust
Trust signalCompliance2 records
Campaign For Working Families financial estimates
Financial estimateRevenue estimate
Valuation estimate
Campaign For Working Families leadership team
Management profileNumber of profiles
Profiles2 records
Campaign For Working Families funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Campaign For Working Families M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Campaign For Working Families
What does Campaign For Working Families do?
Campaign for Working Families is a Philadelphia-based 501(c)(3) nonprofit that delivers free federal, state, and local tax preparation services through IRS-certified VITA volunteers, available in-person, virtually, and via document drop-off. Beyond tax services, it provides family stability programs (housing, matched savings), benefits enrollment assistance (unemployment, utility, prescription), legal representation through a Low-Income Taxpayer Clinic, and workforce development via paid apprenticeships and internships. All core client services are provided at no cost to qualifying low-to-moderate income individuals, families, seniors, and small businesses in the Philadelphia region.
Is Campaign For Working Families a public or private company?
Campaign For Working Families is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Campaign For Working Families founded?
Campaign For Working Families was founded in 2003. It employs 51 to 100 people.
Where is Campaign For Working Families based?
Campaign For Working Families is headquartered in Philadelphia, United States, in the North America region.
How does Campaign For Working Families make money?
One revenue line is on record: donations and Grants.
Does Campaign For Working Families have an API?
No public API is recorded for Campaign For Working Families.
What industry is Campaign For Working Families in?
Campaign For Working Families's product category is Tax Preparation and Financial Empowerment Services. Its primary akta.pro industry code is EDACALAH, Family Resource Centers & Wraparound Support Services, with a secondary code of BPAGAEAC, Family & Parenting Support Services. Its NAICS code is 6241 and its SIC code is 8300.