AirTouch

What AirTouch does

AirTouch, operating under the legal entity Tudor Baidan Lda, is a Lisbon-based HVAC services company specializing in the installation, maintenance, and sale of climate control equipment for residential and commercial customers across Portugal Continental. The company's service offering spans air conditioning (monosplit, multisplit, and VRV systems), heat pumps for climate control and domestic hot water, central heating, thermal solar panels, controlled mechanical ventilation (VMC), and underfloor heating. AirTouch acts as an authorized dealer and certified installer for more than ten major HVAC brands, including Daikin, Mitsubishi Electric, LG, Midea, Gree, Samsung, Baxi, Vulcano, Fujitsu, and Toyotomi, with service capability for Viessmann heating systems.

The company's technical profile is anchored in regulatory compliance and multi-vendor installation expertise rather than proprietary technology. AirTouch holds CERTIF certification under EU Regulation 517/2014 and Portuguese Decree-Law 145/2017, the mandatory credential for installation of non-hermetically sealed HVAC equipment containing fluorinated gases; equipment warranties from partner brands are contingent on certified installation. The company deploys modern equipment specifications including R32 refrigerant, Inverter compressors, HEPA filtration, and brand-supplied air purification systems, but does not develop proprietary technology. Founders Tudor Baidan and Veronica Baidan lead the business, which claims more than 10 years of operating experience and over 500 completed installations.

The business model combines one-time equipment sales, installation services, and maintenance contracts through a direct-to-consumer go-to-market motion. Equipment is sold through an online store (Loja Online) at airtouch.pt with prices in EUR including VAT, delivery limited to Portugal Continental, and payment via bank transfer, Multibanco, and MBWay. Installation and maintenance services are quote-based with on-site consultation. Customer acquisition relies on the company website, Google Maps local search, a BTU calculator tool, project portfolio case studies, and online quote request forms. The customer base is highly fragmented across individual homeowners (particulares) with a smaller commercial (empresas) segment, supported by a Lisbon office at Rua Tavares Belo 4A and a registered headquarters in Vialonga.

Name

AirTouch

Legal name

Tudor Baidan Lda

Website

https://airtouch.pt

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

AirTouch is a CERTIF-certified Lisbon-based HVAC services company that installs and maintains air conditioning, heat pumps, heating, solar thermal panels, and ventilation systems for residential and commercial customers across Portugal Continental, operating under legal entity Tudor Baidan Lda.

Ownership category

akta.pro rank

Product category

HVAC Installation and Maintenance Services

NAICS

Automatic Environmental Control Manufacturing for Residential, Commercial, and Appliance Use (334512)

SIC

Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

HVAC Installation, Service & Repair (IMAIABAA)

akta.pro secondary industries

New Construction HVAC Rough-In & Final Set (Residential/Light Commercial) (HSAOAGAL), Ventilation, Ducting & Air Distribution Equipment (IMAHAKAG)

Keywords

• HVAC installation services
• Air conditioning solutions
• Heat pump systems
• Solar thermal panels
• Mechanical ventilation

Headquarters

HQ city

Lisbon

HQ country

Portugal

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Equipment Sales: Sale of HVAC equipment including air conditioners, heat pumps, solar panels, and related components from partner brands (Daikin, LG, Midea, Mitsubishi Electric, Gree, Samsung, Baxi, Vulcano, Fujitsu, Toyotomi). Products are sold via an online store with prices including VAT.
2. Installation Services: Certified installation, repair, maintenance, and technical assistance services for HVAC equipment. Installation is mandatory by certified companies under EU regulations for non-hermetically sealed equipment with fluorinated gases. Extended warranty of several years offered on installation services.
3. Online Sales (Loja Online): Products sold through the company's online store (airtouch.pt) for mainland Portugal (Portugal Continental). Payment methods include bank transfer, Multibanco, and MBWay. Legal warranty of 3 years on products per applicable legislation.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

AirTouch installs, sells, and maintains HVAC and climate control systems for residential and commercial customers across Portugal. The company offers certified installation and maintenance of air conditioning (monosplit, multisplit, VRV), heat pumps, central heating, thermal solar panels, controlled mechanical ventilation (VMC), and underfloor heating, using equipment from partner brands including Daikin, LG, Midea, and Mitsubishi Electric. Operations are anchored by a CERTIF certification required under EU Regulation 517/2014 for handling fluorinated refrigerant gases.

Product overview

AirTouch is a certified HVAC installation and maintenance company operating in Portugal, offering comprehensive climate control solutions. The company provides installation and maintenance services for air conditioning (featuring Daikin, LG, Midea, and Mitsubishi equipment), heat pumps, central heating, thermal solar panels, controlled mechanical ventilation (VMC), and underfloor heating. Their product portfolio consists primarily of residential and commercial air conditioning units from four major Japanese and Korean manufacturers, supplemented by a full range of installation and maintenance services. The business model combines product sales with certified installation services, ensuring equipment warranty coverage.

Differentiator

Problem solved

Functional benefit

Products and services

• Ar Condicionado (Air Conditioning) Certified installation and maintenance of air conditioning systems (monosplit, multisplit, VRV) for residential and commercial customers, using R32 refrigerant and Inverter technology equipment from partner brands. Includes warranty support under the company's CERTIF certification.
• Bombas de Calor (Heat Pumps) Installation of heat pump systems for climate control and domestic hot water (AQS) production, providing energy-efficient heating and cooling solutions for homes and businesses.
• Aquecimento (Heating) Installation of central heating systems and domestic hot water (AQS) solutions for homes and businesses, including maintenance services for existing heating systems from brands such as Viessmann.
• Painéis Solares Térmicos (Thermal Solar Panels) Installation and maintenance of thermal solar panel solutions for domestic water heating and central heating support, providing renewable energy-based climate solutions.
• VMC - Ventilação Mecânica Controlada (Controlled Mechanical Ventilation) Installation of controlled mechanical ventilation systems in single or double flow configurations to provide automatic indoor air renewal and improved air quality for residential and commercial buildings.
• Piso Radiante (Underfloor Heating) Installation of underfloor radiant heating systems to deliver thermal comfort evenly throughout the home, complementing other heating and climate control solutions.
• Mitsubishi Electric Air Conditioning Units Air conditioning units from Mitsubishi Electric, including MSZ-HR and MSZ-AY series with capacities from 7,000 to 24,000 BTUs, featuring Inverter technology, A+++ energy rating, V Blocking Filter air purification, and quiet operation.
• Daikin Air Conditioning Units Air conditioning units from Daikin, including Comfora and Perfera series with capacities from 7,000 to 24,000 BTUs, featuring Inverter technology, R-32 refrigerant, Wi-Fi control, and air purification capabilities.
• LG Air Conditioning Units Air conditioning units from LG, including the Standard S series with Dual Inverter Compressor technology that reduces energy consumption by up to 70%, Gold Fin anti-corrosion coating, 4-way air oscillation, and ThinQ app smart control.
• Midea Air Conditioning Units Air conditioning units from Midea, including the AG2Lite series featuring Inverter Quattro technology for energy-efficient performance, HEPA filter for air purification, Wi-Fi kit, and Golden Fin anti-corrosion treatment.

Quantifiable outcome

• Up to 70% energy savings with LG Dual Inverter technology compared to traditional systems
• +5 more outcomes

Named customers10 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

13 partnerships are on record, tiered core and minor.

• DaikincoreChannel Partner/ Reseller/ DistributorAirTouch is an authorized Daikin dealer and certified installer in Portugal. The company sells Daikin products (Comfora, Perfera, and other series) through its online store and offers certified installation services. Daikin is a global leader in HVAC founded in 1924, specializing in Inverter technology and R-32 refrigerant solutions.
• Mitsubishi ElectriccoreChannel Partner/ Reseller/ DistributorAirTouch is an authorized Mitsubishi Electric dealer and certified installer. Products sold include MSZ-HR and MSZ-AY series with capacities from 7000 to 24000 BTUs, featuring V Blocking Filter technology, Inverter technology, and energy ratings up to A+++. Mitsubishi Electric is a global Japanese manufacturer founded in 1921.
• LGcoreChannel Partner/ Reseller/ DistributorAirTouch sells LG air conditioning products including the Standard S series with Dual Inverter technology. LG is a global Korean electronics company recognized for Dual Inverter compressor technology that reduces energy consumption by up to 70%. AirTouch provides certified installation of LG products.
• MideacoreChannel Partner/ Reseller/ DistributorAirTouch is an authorized Midea dealer and certified installer. Products include the AG2Lite series featuring Inverter Quattro technology, HEPA filter, WiFi kit, and Golden Fin anti-corrosion treatment. Midea is a global Chinese manufacturer founded in 1968, present in over 200 countries, with strong focus on R&D and energy-efficient solutions.
• SamsungminorChannel Partner/ Reseller/ DistributorAirTouch offers Samsung air conditioning products as part of its brand portfolio.
• GreeminorChannel Partner/ Reseller/ DistributorAirTouch has installed Gree VRV systems (as demonstrated in a Massamá project case study). Gree is a leading Chinese HVAC manufacturer.
• BaximinorChannel Partner/ Reseller/ DistributorAirTouch offers Baxi heating products as part of its brand portfolio.
• VulcanominorChannel Partner/ Reseller/ DistributorAirTouch offers Vulcano heating products as part of its brand portfolio.
• FujitsuminorChannel Partner/ Reseller/ DistributorAirTouch offers Fujitsu air conditioning products as part of its brand portfolio.
• ToyotomiminorChannel Partner/ Reseller/ DistributorAirTouch offers Toyotomi heating products as part of its brand portfolio.
• ViessmannminorChannel Partner/ Reseller/ DistributorAirTouch provides maintenance services for Viessmann heating systems in Lisbon, as demonstrated in a project case study. Viessmann is a German manufacturer of heating systems.
• CERTIF (Portuguese Certification Body)coreTechnology or IntegrationCERTIF is the Portuguese certification entity referenced under EU Regulation 517/2014 on fluorinated gases. AirTouch holds CERTIF certification for installation, repair, maintenance, technical assistance, and dismantling of fixed refrigeration, air conditioning, and heat pump equipment. This certification is a regulatory requirement and creates a trust moat for customers.
• Autoridade Tributária (Portuguese Tax Authority)minorOthersUnder legal obligation, AirTouch transmits customer tax identification numbers to the Portuguese Tax Authority for transaction record-keeping, as required by Portuguese law (10-year data retention per fiscal regulations).

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Lledó: Spanish-headquartered HVAC installation, air handling and climate-control specialist with Iberian commercial/residential project capability. Closely comparable business model — certified installer delivering integrated HVAC projects, including VRF/VRV and energy-efficient solutions to both residential and commercial clients across Iberia.
• ENGIE Portugal: Portuguese arm of ENGIE, offering HVAC, energy services and facility climate solutions to commercial and residential customers. Comparable as a Portugal-based multi-brand HVAC installer/services provider leveraging certified technicians and energy-efficiency offerings.
• Veolia Portugal: Portuguese operations of Veolia providing facility services including HVAC installation, maintenance and energy services. Comparable in delivering certified HVAC service and maintenance contracts across commercial and residential portfolios in Portugal.

Broad incumbents

• Bosch Home Comfort (Thermotechnology): Bosch's heating, cooling and hot-water division, supplying heat pumps, boilers and integrated climate systems across Iberia. Comparable OEM with adjacent product overlap in the heating/heat-pump categories AirTouch services.
• Baxi: Heating and hot-water brand active in Iberia, supplying boilers, heat pumps and integrated solutions through installer partners. Comparable as a brand AirTouch already represents and whose broader product line competes for HVAC/heating installations.
• Carrier: Global HVAC manufacturer and service provider with broad product lines (residential AC, heat pumps, commercial systems) and authorized installer networks worldwide. Comparable OEM layer supplying the type of equipment AirTouch installs, including certified service offerings.
• Vaillant Portugal: Portuguese subsidiary of Vaillant Group supplying heating, heat pumps and climate-control systems with certified installer networks. Comparable OEM competing for the same heat-pump retrofit wallet that AirTouch targets.
• Daikin Portugal: Portuguese subsidiary of Daikin, the global HVAC leader, supplying AC, heat pumps and refrigerant systems and operating an authorized installer network. Comparable as the leading OEM whose equipment AirTouch sells and installs, and whose installer competition set the channel standards.
• Mitsubishi Electric Portugal: Portuguese subsidiary of Mitsubishi Electric, one of AirTouch's core brand partners, supplying residential and commercial AC, heat pumps and ventilation systems. Comparable OEM with overlapping installer networks and product positioning.
• Saunier Duval: Iberian heating and HVAC brand (part of Vaillant Group) supplying boilers, heat pumps and air conditioning with installer networks in Portugal. Comparable as a competing OEM whose authorized installer base overlaps AirTouch's market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/airtouch.pt

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AirTouch