The Evolved Group

What The Evolved Group does

The Evolved Group (legal entity Evolved Insights Pty Ltd) is an Australian insights technology company founded in 2010 by Garreth Chandler and Shane Hall in Melbourne, operating across three complementary lines of business. Its core technology asset is HumanListening, a multi-tenanted AI-powered insights platform developed internally starting in 2015 and transitioned to a cloud-based, global SaaS offering in 2021; the platform combines surveys, qualitative AI chats, advanced analytics, dashboards and reporting, and incorporates proprietary Conversational AI technology created in 2017 alongside large language model features processed in Australia. The company serves a horizontal customer base of corporate brands and marketing/insights agencies seeking faster and deeper qualitative and quantitative insights.

The business operates a hybrid model in which HumanListening generates recurring SaaS subscription revenue from agencies and corporate clients globally, while Evolved Thinking provides full-service research consulting (CX, EX, ideation, product development, brand tracking, strategic insights) and Evolved Communities offers online research communities for continuous consumer dialogue. Distribution is primarily direct and self-serve via the company's websites and phone/contact forms, with ISO 27001 certification cited on its site to support enterprise information security requirements. The company has not raised disclosed institutional equity capital and instead received non-dilutive grant funding from the Australian Government through Austrade's Export Market Development (EMDG) program to support international expansion.

Name

The Evolved Group

Legal name

Evolved Insights Pty Ltd

Website

https://theevolvedgroup.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

The Evolved Group is an Australian insights technology company that operates HumanListening, an AI-powered SaaS platform for qualitative and quantitative research, alongside a research consultancy and online research communities, serving corporate brands and agencies globally.

Ownership category

akta.pro rank

Product category

Market Research Technology & Insights Services

NAICS

Software Publishers (5132), Marketing Research and Public Opinion Polling (54191)

SIC

Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)

akta.pro industry

PRIMARYMPAAALAK

Social & Digital Insights (Social Listening, Online Community Research)

Media, Entertainment & Sports/Advertising, Marketing & PR Services/Market Research & Consumer Insights

SECONDARYHDAEAMAJ

Data Storytelling & Collaborative Analytics

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Business Intelligence (BI) Tools

Keywords

• Insights technology platform
• Market research consultancy
• Conversational AI surveys
• Customer experience research
• Online research communities

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. HumanListening SaaS Subscription: Cloud-based, SaaS insights platform available as subscription to agencies and corporate clients globally. Launched as SaaS in 2021.
2. Evolved Thinking Consulting Services: Full-service research consultancy delivering large scale CX, EX, ideation, product development, brand tracking and strategic insights projects.
3. Evolved Communities: Online communities of interest facilitating continuous dialogue with customers at vast scale for research purposes.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

The Evolved Group operates three complementary lines of business: HumanListening, an AI-powered SaaS insights platform combining qualitative and quantitative research (surveys, AI chats, analytics, dashboards, reporting); Evolved Thinking, a full-service strategic market research consultancy delivering CX, EX, ideation, product development, and brand tracking projects; and Evolved Communities, an online communities platform facilitating continuous consumer dialogue at scale. Together, these offerings connect organisations with customers through technology-supported engagement and expert consulting.

Product overview

The Evolved Group operates a platform-plus-consulting model with three complementary lines of business: HumanListening (AI-powered SaaS insights platform featuring surveys, qual AI chats, advanced analytics, dashboards, and reporting), Evolved Thinking (strategic market research consultancy for CX, EX, ideation, and brand tracking), and Evolved Communities (online research communities for consumer engagement). The HumanListening platform, developed in 2015 and transitioned to SaaS in 2021, incorporates Conversational AI technology created in 2017.

Differentiator

Problem solved

Functional benefit

Brands

• HumanListening: Leading AI platform for qualitative at scale, uniquely integrating qualitative and quantitative insights. Designed for both corporate brands and agencies, HumanListening has a suite of applications that span every research need including surveys, qual AI chats, advanced analytics, dashboards and reporting.
• Evolved Thinking
• Evolved Communities

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature3 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Market position

Strengths4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Evolved Group