Eden Roc at Cap Cana

What Eden Roc at Cap Cana does

Eden Roc at Cap Cana is a privately held luxury resort located within the exclusive Cap Cana master-planned community at the eastern tip of the Dominican Republic, in Punta Cana, Provincia La Altagracia. The property operates 91 room keys distributed across five accommodation categories: 34 stand-alone Luxury Pool Suites (Junior, One Bedroom, and Family configurations), 26 Beachfront Suites (Deluxe, One Bedroom, Two Bedroom), 5 Oceanfront Bungalows (One and Two Bedroom), and standalone villas ranging from three to eleven bedrooms. Core infrastructure includes nearly 3,000 m² of spa space (Eden Roc Spa by Natura Bissé — the only Natura Bissé-only spa in the western hemisphere, with 12 treatment rooms), four restaurants (Mediterraneo, BLUE Grill + Bar, La Palapa, Punta Espada) and four bars, three lagoon-style pools plus oceanfront pool areas, a private Blue Flag-certified beach, a fitness center equipped with Matrix and Peloton equipment, and the Koko Kid's Club treehouse-style facility. Technology stack is built on third-party enterprise platforms: Synxis for property management and the website booking engine, SpaTime for fitness and wellness scheduling, and a branded Eden Roc mobile application for in-room IoT controls (lighting, television, sound).

The business model is multi-stream hospitality revenue with a luxury leisure focus. Primary revenue comes from accommodation across the suite/villa/bungalow inventory, supplemented by dining and beverage, spa and wellness services, hosted events including weddings, corporate retreats, and the annual Allegria New Year's Eve gala (USD 550 per adult + 18% tax + 10% service charge), full buyouts of all 91 keys for exclusive events, and packaged retreat-style offerings such as Golf & Gastronomy (Punta Espada), Wellness Retreats ($1,365/pax for the 2026 Yoga Retreat), Romance, Family, and Solo Travel packages. A recurring Members' Club (Beach Club membership) provides annual/multi-year access to gym, sauna, spa and dining discounts, private beach and pool access, and dedicated concierge, introducing a subscription-like recurring revenue component. Distribution is hybrid: direct bookings through the Synxis-powered website with exclusive transfer-and-breakfast benefits, plus luxury travel advisor networks including Virtuoso and Relais & Châteaux. Service tiers include butler service and personalized concierge across most categories.

Customer segmentation is hybrid, addressing luxury couples and honeymooners, multi-generational families, wellness-focused travelers, golf enthusiasts, destination weddings, corporate incentive groups, solo travelers, and Members' Club subscribers. Targeted geographies are global, with operational concentration in the Caribbean (Dominican Republic). Eden Roc is the only Relais & Châteaux member property in the Dominican Republic and a two MICHELIN Keys hotel (2025), and it maintains additional certifications including Blue Flag beach, Green Key, and Fundación Cap Cana environmental certifications. Press coverage has appeared in Condé Nast Traveler, Maxim, The Times, MoneyWeek, Quintessentially, and other international luxury publications.

Name

Eden Roc at Cap Cana

Legal name

Eden Roc Cap Cana

Website

https://edenroccapcana.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

Eden Roc at Cap Cana is a private 91-key luxury resort in Punta Cana, Dominican Republic, operating suites, oceanfront bungalows, and 3-to-11-bedroom villas. The only Relais & Châteaux property and two MICHELIN Keys recipient in the country, it serves affluent leisure, family, wedding, and corporate travelers globally.

Ownership category

akta.pro rank

Product category

Luxury Resort Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Beachfront & Island Luxury Resorts (THAGACAA)

akta.pro secondary industries

Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD), Coastal & Island Eco-Resorts (THAAAHAG)

Keywords

• Luxury resort hospitality
• Caribbean vacation accommodations
• Spa and wellness services
• Destination wedding venues
• Private villa rentals

Headquarters

HQ city

Punta Cana

HQ country

Dominican Republic

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others

Revenue model

1. Luxury Accommodation (Suites, Villas, Bungalows): The primary revenue stream is room revenue from 91 room keys across multiple accommodation categories: Luxury Pool Suites (34 units), Beachfront Suites (26 units), Oceanfront Bungalows (5 units), and standalone Villas (3–11 bedrooms). Pricing varies by room type and season. Butler service and concierge are bundled into most villa and suite categories.
2. Dining & Beverage: Revenue from four restaurants (Mediterraneo fine dining, BLUE Grill + Bar, La Palapa, Punta Espada Restaurant) and four bars (Riva Bar, Beach Bar, Hoyo 19 Sports Bar). Meal plans (Half Board, Full Board) are available as add-ons. Includes private dining, wine cellar experiences (La Cava), and cooking classes.
3. Spa & Wellness Services: Revenue from spa treatments using Natura Bissé products, wellness packages (Lifestyle Experience, Endless Wellbeing), exercise classes (HIIT, Tai Chi, Pilates, Zumba, yoga), personal training, and salon services (bridal suite and beauty salon opened December 2024).
4. Events & Celebrations: Revenue from hosting weddings, corporate events, incentive trips, social gatherings, and the annual Allegria New Year's Eve gala. Venues include La Palapa Garden, BLUE, Mediterraneo, and ballroom spaces. Buyout of all 91 room keys is offered for exclusive events.
5. Wellness Retreat Packages: Packaged multi-day wellness retreats (e.g., July 29 – August 2, 2026 Yoga Retreat at $1,365 USD per person) combining accommodation, yoga sessions, spa treatments, dining, and curated group activities. Includes Early Bird booking discounts.
6. Eden Roc Members' Club (Beach Club Membership): Recurring membership program offering unlimited gym access, sauna and steam room use, spa discounts, dining discounts, room reservation access, private beach and pool access, and dedicated concierge services. Sold as an annual or recurring access benefit.
7. Golf Access & Packages: Revenue from Golf & Gastronomy packages including half-board, complimentary golf rounds at Punta Espada, driving range access, golf butler, and spa treatments. Green fees and golf experiences are available for additional fees. Priority access to Punta Espada Golf included in direct booking benefits.
8. Special Packages & Add-ons: Revenue from themed packages including Romance Package, Family Retreat, Solo Travel Escape, Wellness Retreat, 4th of July Program, VIBabies Package, VIPaws Pet Package, VIP Wine Experience, and meal plan add-ons. These are incremental upsell offerings bundled with accommodation.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels11 records

Core offering

Eden Roc Cap Cana operates a luxury Caribbean resort with 91 room keys (34 Luxury Pool Suites, 26 Beachfront Suites, 5 Oceanfront Bungalows, and standalone Villas ranging from 2 to 11 bedrooms), complemented by four restaurants (Mediterraneo, BLUE Grill + Bar, La Palapa, Punta Espada), four bars, a 12-room Natura Bissé-exclusive spa, fitness facilities, the Koko Kid's Club, and an event/wedding business supported by a private Blue Flag beach and access to the Jack Nicklaus-designed Punta Espada Golf Course. Distribution is direct-to-consumer via Synxis, augmented by luxury travel advisors through Virtuoso and Relais & Châteaux; the resort also generates recurring revenue from the Eden Roc Members' Club.

Product overview

Eden Roc Cap Cana is a luxury resort offering diverse accommodations across multiple categories: 34 stand-alone Luxury Pool Suites (Junior, One Bedroom, and Family configurations), 26 Beachfront Suites, 5 Oceanfront Bungalows, and 5 expansive Villas ranging from 3 to 11 bedrooms. The resort features multiple dining venues including Mediterraneo fine dining restaurant, BLUE Grill + Bar, La Palapa beachfront restaurant, Riva Bar, and Punta Espada Restaurant. Wellness facilities include the Eden Roc Spa by Natura Bissé, fitness center with Matrix and Peloton equipment, and Lifestyle wellness packages. Family amenities encompass Koko Kid's Club, while recreational offerings include Punta Espada Golf Course and the private Blue Flag Beach Club. The property operates as the only Relais & Châteaux resort in the Dominican Republic.

Differentiator

Problem solved

Functional benefit

Products and services

• Luxury Pool Junior Suite Stand-alone 830 ft² pool suite with vaulted ceilings, private pool, personal spa area, butler service, and garden or lagoon views. Accommodates up to 3 guests.
• Luxury Pool One Bedroom Suite 1,100 ft² pool suite with butler service; connects to junior suite for families. Accommodates up to 3 guests.
• Luxury Pool Family Suite Two-bedroom, two-bath suite with bunk beds, accommodating up to 3 adults and 2 children, with access to Kids Club activities.
• Two Bedroom Villa Family villa with 2 bedrooms (2,600 ft² or 2,100 ft²), private pool, coral stone bathtubs with marble jacuzzis, and exclusive use of two golf carts.
• Deluxe Beachfront Room 590 ft² beachfront room with twin queen or king bed, ocean-view terrace/balcony, and complimentary daily breakfast.
• One Bedroom Beachfront Suite 1,100 ft² beachfront suite with king bed, coral stone bathtub with marble jacuzzi, and private airport transfers.
• Two Bedroom Beachfront Suite 2,000 ft² beachfront suite with king and two queen beds, accommodating up to 6 guests.
• One Bedroom Oceanfront Bungalow 800 ft² private oceanfront bungalow with infinity pool or jacuzzi, king bed, butler service, and panoramic ocean views.
• Two Bedroom Oceanfront Bungalow 1,500 ft² oceanfront bungalow with master bedroom (king bed) and secondary bedroom (2 double beds), personal butler service.
• Three Bedroom Royal Villa 3-bedroom, 2-level villa with 4,100 ft² space, private pool with jacuzzi and gazebo, butler service, and garden views.
• Four Bedroom Imperial Villa Bi-level 6,200 ft² villa with private infinity pool, on-call private chef, and smart technology controls via the Eden Roc application.
• Ocean and Golf Five Bedroom Villa Luxury 28,000 ft² villa with 5 bedrooms, private pool, panoramic Caribbean Ocean and Punta Espada Golf Course views, private chef and butler service.
• Founder's Eleven Bedroom Villa 65,000 ft² villa with 11 bedrooms overlooking Punta Espada Golf Course and the Caribbean Ocean, designed for large groups and families.
• Villa Azuree 6-bedroom coastal villa featuring private cenote, heated pool, heated jacuzzi, spa area with sauna and steam room, and fitness area with ocean views.
• Villa Parténope 5-bedroom retreat with ocean and Farallón views, private pools including children's pool, heated jacuzzi, private gym, organic garden, and private chapel.
• Mediterraneo Restaurant Fine dining restaurant showcasing Mediterranean cuisine with local flair, featuring seasonally changing menu and European-imported artisanal specialties.
• BLUE Grill + Bar Poolside fusion restaurant with show kitchen, rotisserie, authentic Neapolitan pizza, serving breakfast, lunch, and dinner with ocean views.
• La Palapa by Eden Roc Beachfront restaurant specializing in fresh fish and seafood, offering sushi, ceviche, handmade gnocchi, and Mediterranean-Caribbean fusion cuisine.
• Riva Bar Nautical-inspired bar inspired by 1960s Monte Carlo glamour, featuring creative cocktails, signature drinks, fine wines, and live piano music.
• Punta Espada Restaurant & Hoyo 19 Bar Restaurant and sports bar located at Punta Espada Golf Course, offering Caribbean Sea views and casual dining for golfers.
• Eden Roc Beach Club Private Blue Flag-certified beach club featuring beach bar, gelato bar, pool, and lounge deck for exclusive guest relaxation.
• Eden Roc Spa by Natura Bissé World-class spa facility with 12 treatment rooms offering exclusive Natura Bissé skincare products and comprehensive wellness treatments; the only spa in the western hemisphere using solely Natura Bissé products.
• Fitness Center Fully equipped gym with Matrix and Peloton equipment, including treadmills, free weights, boxing bag, and Peloton bikes.
• Lifestyle Wellness Packages Wellness programs incorporating self-care, exercise, nutrition, and activities, including Lifestyle Experience and Endless Wellbeing packages.
• Koko Kid's Club Treehouse-style kids club for ages 4-12 featuring craft area, video gaming, mini buffet, enclosed beach, and lagoon kayaking.
• Punta Espada Golf Course Jack Nicklaus Signature 18-hole championship golf course, named Best Golf Course in the Caribbean and Mexico by Golfweek in 2011, located within the Cap Cana community 5 minutes from the resort.
• Bridal Suite and Salon Luxury bridal suite and full-service salon offering bridal elegance, hairstyling, makeup, and beauty services for special occasions; opened December 2024.
• Wedding and Event Planning Comprehensive celebration services including weddings, social events, birthdays, and anniversaries with multiple venue options (La Palapa Garden, BLUE, Mediterraneo, ballroom, Punta Espada Golf).
• Allegria New Year's Eve Gala Exclusive New Year's Eve celebration featuring international entertainment, fine dining, and festivities, billed as the biggest in the Caribbean, with adult ticket at USD 550 and child ticket at USD 235 plus taxes and service charge.
• Eden Roc Members' Club (Beach Club Membership) Recurring membership program providing unlimited gym access, sauna and steam room use, spa and dining discounts, room reservation access, private beach and pool access, and dedicated concierge services.

Quantifiable outcome

• Only Relais & Châteaux property in the Dominican Republic — the world's premier collection of independent luxury hotels
• +3 more outcomes

Named customers9 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Fundación Cap CanacoreStrategic or Co-development PartnerEden Roc Cap Cana works closely with Fundación Cap Cana on environmental conservation including sea turtle nest protection on its beach, coral reef restoration projects, native plant restoration, and broader ecosystem conservation strategies. The foundation creates and leads sustainability initiatives from coral preservation to native plant restoration within the Cap Cana community.
• Relais & ChâteauxcoreChannel Partner/ Reseller/ DistributorEden Roc Cap Cana is the only Relais & Châteaux member property in the Dominican Republic. The association distributes the resort through its global network of luxury travel advisors and its website (relaischateaux.com), driving high-net-worth guest referrals. Membership requires adherence to the association's 12 Sustainability Commitments developed with UNESCO.
• Natura BissécoreStrategic or Co-development PartnerEden Roc Spa by Natura Bissé is a branded spa partnership with Spanish luxury skincare brand Natura Bissé. The spa uses exclusively Natura Bissé products in all treatments, making it the only spa in the western hemisphere to do so. Natura Bissé is a world-renowned industry leader in premium skincare products.
• HospetalityminorStrategic or Co-development PartnerThrough a partnership with Hospetality — the area's most advanced pet care center located within Cap Cana — Eden Roc can arrange grooming appointments, pet day spa services, and pet play dates for guests' furry companions staying at the resort.
• Jack Nicklaus / Punta Espada Golf CoursecoreStrategic or Co-development PartnerPunta Espada Golf Course is a Jack Nicklaus Signature 18-hole par-72 championship course located within Cap Cana, 5 minutes from Eden Roc. Named Best Golf Course in the Caribbean and Mexico by Golfweek in 2011, it hosted the PGA Champions Tour Cap Cana Championship (2008–2010). Eden Roc provides priority access for guests and includes golf rounds in various packages.
• Los Establos Cap Cana Equestrian CenterminorStrategic or Co-development PartnerA state-of-the-art equestrian center within Cap Cana featuring outstanding stables, an arena for Paso Fino competitions, warming/jumping/race tracks, and two world-class polo fields. Available to Eden Roc guests as part of the Sports Getaways experience, approximately 10 minutes by golf cart from the resort.
• Cap Cana Scape Park / Hoyo AzulminorStrategic or Co-development PartnerCap Cana's Scape Park eco-adventure park offers zip-line tours, buggy excursions, Hoyo Azul (a natural cenote with turquoise water), and caving expeditions. Available to Eden Roc guests as part of the Out of the Ordinary Experiences and Eco Adventures programs, approximately 12 minutes by golf cart from the resort.
• Golden Bear Lodge (Tennis Courts)minorStrategic or Co-development PartnerFour Har-Tru (green clay) tennis courts located at Golden Bear Lodge within Cap Cana, available to Eden Roc guests. Approximately 10 minutes by golf cart from the resort. Tennis classes and clinics (all levels) are available.
• VirtuosocoreChannel Partner/ Reseller/ DistributorEden Roc Cap Cana is listed on Virtuoso.com as a preferred luxury travel partner. Virtuoso is a global network of luxury travel advisors who book high-net-worth travelers into elite properties, often providing additional perks and personalized service that complement the resort's own concierge team.
• Cap Cana MarinaminorStrategic or Co-development PartnerCap Cana's state-of-the-art marina accommodates 150-foot yachts and offers deep-water diving, deep-sea fishing charters, and boat rentals. Available to Eden Roc guests as part of the Water Sports and Marina experiences, approximately 15 minutes from the resort.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Four Seasons Hotels and Resorts: Four Seasons operates multiple Caribbean luxury resorts (e.g., Four Seasons Punta Mita, Nevis) targeting the same affluent luxury traveler with comparable suite/villa configurations, F&B venues, and spa amenities. Significantly larger portfolio with overlapping luxury hospitality value proposition.
• Belmond: Belmond operates a global collection of luxury hotels including Caribbean/Latin American properties (e.g., Cap Juluca, Maroma). Comparable guest demographic, luxury suite-and-villa product, and emphasis on destination-defining experiences; broader portfolio than Eden Roc.
• Rosewood Hotels & Resorts: Rosewood operates a portfolio of ultra-luxury hotels and resorts globally, including properties in the Caribbean (e.g., Rosewood Baha Mar), serving similar high-net-worth travelers with comparable suite-based accommodations, F&B, and spa amenities. Comparable on luxury positioning and resort product structure but competes across multiple geographies.

Emerging players

• Soneva: Soneva operates ultra-luxury low-density resorts (Soneva Jani, Soneva Fushi) emphasizing private villas, sustainability, and destination-defining experiences. Comparable on exclusive-suite inventory, sustainability credentials, and ultra-high-net-worth guest targeting despite different geographies.
• COMO Hotels and Resorts: COMO operates boutique luxury resorts (COMO Parrot Cay, COMO Maalifushi) with a strong wellness/retreat positioning that overlaps with Eden Roc's Natura Bisse spa and wellness retreat programming. Comparable on luxury boutique footprint, wellness curation, and high-touch service.

Direct peers

• Cheval Blanc (LVMH): Cheval Blanc operates Maison Cheval Blanc Courchevel and Caribbean properties under the LVMH hospitality umbrella, targeting the same Relais & Chateaux/MICHELIN-tier luxury guest with concierge-led service, signature spa partnerships, and F&B-led programming. Direct comparability on luxury credentials and service depth.
• Aman Resorts: Aman is the global benchmark for ultra-luxury boutique resorts with intimate room counts, private villa configurations, deep wellness programming, and discretion-driven service. Eden Roc competes with Amanera and other Caribbean Aman properties for the same ultra-high-net-worth guest seeking privacy and seclusion.

Regional players

• Casa de Campo Resort & Villas: Casa de Campo in La Romana, Dominican Republic is a luxury villa-and-resort destination within the same country, competing for the same Dominican luxury traveler through villas, golf ( Teeth of the Dog), marina, and equestrian amenities. Direct geographic competitor targeting overlapping Caribbean/U.S. guest base.
• Tortuga Bay Puntacana Resort & Club: Tortuga Bay is an Oscar de la Renta-designed boutique hotel within the Puntacana Resort & Club community, the immediate neighboring luxury enclave to Cap Cana. Direct geographic peer competing for the same Dominican luxury guest with similar villa-style accommodations and beach access.

Others

• Relais & Chateaux Member Properties (Caribbean): Relais & Chateaux is the global affinity network of which Eden Roc is the sole Dominican member; competitor member properties in the Caribbean (e.g., Jamaica, Bahamas) book the same luxury traveler through the same advisor network. They are ecosystem peers rather than direct operators but compete for identical guest bookings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/edenroccapcana
• YouTubeyoutube.com/channel/UCJ0ma1Shyak_paJA-Os5TeA
• Facebookfacebook.com/edenroccapcana
• LinkedInlinkedin.com/company/eden-roc-cap-cana
• Instagraminstagram.com/edenroccapcana

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eden Roc at Cap Cana