Off to Work
Off to Work is a privately held UK hospitality and events staffing firm, founded in 1999, that supplies casual and permanent hospitality professionals, training and event consultancy across six UK branches to enterprise clients in events, hotels, sports, contract catering and experiential retail.
- Company typePrivate
- Founded1999
- HeadquartersLondon, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Off to Work does
Off to Work (legal entity: Navolio Ltd) is a UK-based hospitality and events staffing and recruitment firm founded in 1999 by Philip Atkins and headquartered at 4 Chiswell Street, London. The company sources, educates and supplies hospitality professionals across casual/temporary staffing, permanent placement, accredited training and event consultancy, serving clients in events, hotels, sports and stadia, business and industry, pubs/bars/restaurants, experiential retail, ice rinks, education and healthcare. Marquee enterprise customers include Benugo, Amadeus Food, DO & Co, BNY Mellon/Aramark, Levy Restaurants, TNS Catering and Igniting Hospitality, with documented large-scale event deployments such as 500+ staff for the 2022 Commonwealth Games and 1,600+ assignments for Euro 2020 at Wembley.
The firm operates a proprietary, in-house-built Workforce Management System that underpins its service delivery. The platform includes a Hero function for preferred talent pools, a Client Hero self-booking feature, a Client Portal for timesheets, live cost visibility and credit terms up to 89 days, a dedicated mobile app for shift search, booking and payments, and the Panache Points rewards scheme with over 7,000 redeemable items. Candidate assessment is standardised through the proprietary Hospitality Qualities Framework and a six-step recruitment process (online application, video screening, phone interview, face-to-face assessment, onboarding). The Talent Placement service line additionally incorporates AI-powered candidate sourcing and matching against the 20,000+ candidate pool. Supporting capabilities include an in-house IT and data function, a Training Academy delivering accredited e-learning and classroom courses (Food Hygiene, Health & Safety, First Aid, Personal Licensing), and the Platinum Talent Division for premium VIP hosting launched in 2011.
Revenue is generated through four streams on a predominantly usage-based and professional-services model: (1) casual staffing billed at hourly rates ranging from £12.61/hr for under-21 workers to £25/hr for management roles, with 7-day-a-week operational support; (2) permanent talent placement, framed as subscription/recurring, leveraging AI matching; (3) accredited training and bespoke upskilling packages; and (4) event consultancy covering logistics, bar services, security clearance and staff transportation. Go-to-market combines enterprise field sales with dedicated account managers, six regional UK branch offices, a self-serve website job board and mobile app for candidates, plus content marketing (salary benchmarks, blog, 8,000-subscriber newsletter, Event Photography Awards) and an active Instagram presence. The company is privately held with no disclosed external funding and reports a Net Promoter Score of 63 against a 4.3-star Google rating.
Off to Work firmographics
Firmographics- Name
- Off to Work
- Legal name
- Navolio Ltd
- Website
- https://offtowork.co.uk
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Off to Work is a privately held UK hospitality and events staffing firm, founded in 1999, that supplies casual and permanent hospitality professionals, training and event consultancy across six UK branches to enterprise clients in events, hotels, sports, contract catering and experiential retail.
- Ownership category
- akta.pro rank
Off to Work industry classification
Industry- Product category
- Hospitality and Events Staffing Services
- NAICS
- Temporary Help Services (561320), Employment Services (5613)
- SIC
- Services-Employment Agencies (7361), Services-Help Supply Services (7363)
- akta.pro primary industry
- Hospitality & Events Temp Staffing (BPACACAN)
- akta.pro secondary industries
- Workforce Management & Scheduling Outsourcing (Non-payroll) (BPACAKAJ), Back-of-House Event Support Staff (Runners, Load-In/Out) (HSACAEAI)
Keywords
Where Off to Work is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices7 records
Markets served
Off to Work business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Casual Staffing Services: Temporary staffing services providing hospitality professionals for events, hotels, and venues on an hourly basis. Clients can book through app, email, or phone with 7-day-a-week operational support.
- Permanent Talent Placement: Permanent recruitment services placing candidates in full-time roles across hospitality and events sectors. Includes AI-powered candidate sourcing and matching technology.
- Training Services: Accredited e-Learning and classroom courses including Food Hygiene, Health & Safety, First Aid, Personal Licensing, plus practical assessments, upskill training, and bespoke training packages.
- Consultancy Services: Event logistics planning, operations management, security clearance, bar services, staff transportation and logistics management, ticketing and table planning.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Under 21 casual workers |
| Usage-based | Pay-as-you-go | Standard casual workers (21+) |
| Usage-based | Pay-as-you-go | Management roles |
| Usage-based | Pay-as-you-go | Women's Open 2026 positions |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Off to Work product offering
Product offeringCore offering
Off to Work is a hospitality and events staffing agency supplying temporary and permanent staff to venues, hotels, stadia, caterers, and event organisers across the UK. Core services include casual hourly staffing (waiters, bartenders, chefs, hosts), permanent talent placement via specialist recruiters and AI-powered matching, accredited training courses, and event consultancy covering logistics, bar services and security clearance. All operations run on a proprietary in-house Workforce Management System with a companion mobile app for clients and team members.
Product overview
Off to Work operates as a hospitality and events recruitment platform offering a unified ecosystem of staffing services built around their proprietary Workforce Management System. The core platform is supplemented by two primary service lines—Casual Staffing Services and Talent Placement Services—alongside specialized divisions including the Platinum Talent Division for premium VIP hosting and Bar Services for cocktail and bar consultancy. Supporting services include a Training Academy delivering accredited courses and bespoke training packages, Consultancy Services for event operations management, and technology features such as a mobile app for shift management, the Panache Points rewards scheme, and a Hospitality Qualities Framework for candidate assessment. The system enables clients to source temporary teams through a six-step screening process or permanent placements through AI-powered matching technology.
Differentiator
Problem solved
Functional benefit
Products and services
- Casual Staffing Services
Quantifiable outcome
- Net Promoter Score of 63 (exceeding Apple & Google benchmarks)
- +6 more outcomes
Companies that use Off to Work
Customer profileNamed customers10 records
Segments9 records
Ideal customer profiles3 records
Off to Work technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Off to Work partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor.
- Only a Pavement AwayminorCharity partnership supporting individuals experiencing homelessness into hospitality employment. Off to Work supports through fundraising efforts and volunteering initiatives.
- Mary's MealsminorCharity partnership providing school meals to children. Off to Work supports through fundraising and volunteering initiatives.
- John Muir TrustminorEnvironmental charity partnership. Off to Work supports through fundraising efforts and environmental conservation volunteering.
- EcologiminorCarbon offset partnership established in 2021 to take positive steps towards achieving net-zero goal. Supports environmental sustainability initiatives.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
Off to Work competitors and assessment
Company assessmentBroad incumbents
- Reed: One of the UK's largest generalist staffing and recruitment groups, with dedicated hospitality and events practices. Competes with Off to Work for the same UK enterprise and contract-caterer clients but as part of a much broader portfolio across multiple sectors.
- Compass Group UK: World's largest contract caterer with substantial UK hospitality and events operations. Overlaps with Off to Work on the buyer side (it is also a customer profile — e.g. Amadeus/contract caterers) and increasingly competes in integrated hospitality staffing solutions.
- PageGroup: Global professional staffing group (Michael Page, Page Personnel) operating in the UK with hospitality, events, and catering recruitment desks. Comparable on the permanent placement side of Off to Work's business, less so on casual staffing.
- Sodexo UK: Global contract catering and facilities services major with UK hospitality operations. Not a recruiter, but a buyer of hospitality staffing and an adjacent competitor in the end-to-end hospitality services market where Off to Work also operates (e.g. consultancy, event logistics).
- Adecco UK: UK arm of the global staffing major, operating across hospitality, events, industrial, and office staffing. Overlaps directly with Off to Work on hospitality temporary staffing but serves a far broader market and competes on scale and enterprise contracts.
- Randstad UK: Global staffing group with significant UK hospitality, events, and catering desk. Overlapping service offering in flexible hospitality staffing but a much larger enterprise and technology footprint than Off to Work.
Direct peers
- Change Recruitment Group: UK hospitality and events specialist recruiter supplying temporary and permanent staff to hotels, restaurants, and event operators. Highly comparable niche, customer base, and casual-staffing model to Off to Work.
- C2 Recruitment: UK specialist recruiter focused on hospitality, events, catering, and chef placements. Closest direct competitor to Off to Work — same target verticals (events, hotels, contract catering), similar casual/permanent staffing mix, and similar boutique UK footprint.
Market position
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Off to Work social profiles
Digital presenceOff to Work financial estimates
Financial estimateRevenue estimate
Valuation estimate
Off to Work leadership team
Management profileNumber of profiles
Profiles19 records
Off to Work funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Off to Work M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Off to Work
What does Off to Work do?
Off to Work is a hospitality and events staffing agency supplying temporary and permanent staff to venues, hotels, stadia, caterers, and event organisers across the UK. Core services include casual hourly staffing (waiters, bartenders, chefs, hosts), permanent talent placement via specialist recruiters and AI-powered matching, accredited training courses, and event consultancy covering logistics, bar services and security clearance. All operations run on a proprietary in-house Workforce Management System with a companion mobile app for clients and team members.
Is Off to Work a public or private company?
Off to Work is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Off to Work founded?
Off to Work was founded in 1999. It employs 51 to 100 people.
Where is Off to Work based?
Off to Work is headquartered in London, United Kingdom, in the Europe region.
How does Off to Work make money?
Four revenue lines are on record. Casual Staffing Services are the primary driver. The others are permanent Talent Placement, training Services and consultancy Services.
Who are Off to Work's main competitors?
Broad incumbents on record are Reed, Compass Group UK, PageGroup, Sodexo UK, Adecco UK and Randstad UK. Direct peers are Change Recruitment Group and C2 Recruitment.
Does Off to Work have an API?
No public API is recorded for Off to Work.
What industry is Off to Work in?
Off to Work's product category is Hospitality and Events Staffing Services. Its primary akta.pro industry code is BPACACAN, Hospitality & Events Temp Staffing, with a secondary code of BPACAKAJ, Workforce Management & Scheduling Outsourcing (Non-payroll). Its NAICS code is 561320 and its SIC code is 7361.