Susan B Allen Memorial Hospital

What Susan B Allen Memorial Hospital does

Susan B. Allen Memorial Hospital is a non-profit community hospital founded in 1885 and headquartered at 720 W. Central, El Dorado, Kansas, serving Butler County and surrounding Kansas communities. The hospital operates a main acute care campus with a 24/7 Emergency Department, Cancer Center (featuring a Varian TrueBeam Linear Accelerator and Stereotactic Body Radiation Therapy), Blue Distinction Center+ designated Birth Center, diagnostic imaging suite (CT, MRI, Mammography, Nuclear Med, Ultrasound, Bone Densitometry, Stereotactic Breast Biopsy), cardiac care and rehabilitation, surgical services, dialysis, and an extensive specialty clinic network covering cardiology, dermatology, ENT, nephrology, neurology, OB/GYN, oncology, plastic surgery, pulmonology, urology, and wound management. Approximately 300 employees are supported by 131 active auxiliary members and 87 in-house volunteers contributing 23,320 service hours annually.

Technology infrastructure includes a DARI Motion Health System for markerless predictive motion analytics, a FreeState Healthcare-powered telemedicine/hospitalist program expanding access to pediatric, ICU, and subspecialty coverage, the My Health Portal patient EHR portal, and the eSusanB telemedicine platform operating 8am-8pm seven days a week with an extension kiosk at Butler Community College's Andover campus. Distribution spans the main hospital, SBA Medical Clinic West (orthopedics/podiatry) and East (pain/specialty), an Immediate Care Clinic in Augusta, an Urgent Care facility opened December 2019 in El Dorado, and a Community Care Clinic at the YMCA lobby.

Revenue is generated primarily through patient care services billed to insurance, Medicare, Medicaid, and self-pay (with financial assistance programs), supplemented by affiliated physician practice revenue, occupational medicine services for area employers, and charitable donations through the Susan B. Allen Memorial Foundation. The hospital is Joint Commission accredited, has received multiple quality awards including the 2018 Press Ganey Guardian of Excellence Award and Blue Distinction Center+ for Maternity Care, and is governed by a Board of Trustees under current President & CEO leadership, having navigated several leadership transitions since 2016 and a July 2025 ransomware incident.

Name

Susan B Allen Memorial Hospital

Legal name

Susan B. Allen Memorial Hospital

Website

https://sbamh.com

Company type

Private

Founded year

1931

Operating status

Operating

Headcount range

251–500 employees

Short description

Susan B. Allen Memorial Hospital is a non-profit community hospital in El Dorado, Kansas, serving Butler County with comprehensive acute care, specialty clinics, telemedicine, and cancer treatment, supported by approximately 300 employees and community partnerships.

Ownership category

akta.pro rank

Product category

Community Hospital Services

NAICS

Ambulatory Health Care Services (621), Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Diagnostic Imaging Centers (621512)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Hospital-Based/Home Health System-Affiliated Skilled Home Health (HLADAFAB)

Keywords

• Acute care hospital
• Emergency medical services
• Diagnostic imaging services
• Cancer treatment center
• Maternity care services

Headquarters

HQ city

El Dorado

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Patient Care Services: Acute care hospital services, emergency department, inpatient care, outpatient services, diagnostic imaging, laboratory, surgery, rehabilitation, and specialty clinic services for patients
2. Physician Practices: Revenue from multiple affiliated physician practices including family practice, internal medicine, OB/GYN, orthopedics, pediatrics, and specialty clinics
3. Occupational Medicine: Services for employers including workplace injuries, pre-employment exams, drug testing, and workplace wellness programs
4. Foundation Donations: Charitable gifts through Susan B. Allen Memorial Foundation for maintaining and improving hospital programs and services

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Susan B. Allen Memorial Hospital is a non-profit community hospital delivering comprehensive acute, emergency, and specialty healthcare services to Butler County and surrounding Kansas communities. Core offerings include 24/7 Emergency Department care, inpatient acute services, surgical procedures, a Cancer Center with Varian TrueBeam radiation therapy, a Family Birth Center with Blue Distinction Center+ designation, comprehensive diagnostic imaging, cardiac care and rehabilitation, orthopedic services, physical/occupational/speech therapy, home health care, and a network of specialty clinics. The hospital supplements in-person care with the eSusanB telemedicine platform and the My Health Portal patient portal for accessing electronic health records.

Product overview

Susan B. Allen Memorial Hospital is a community healthcare facility offering a comprehensive range of medical services through a single unified hospital system. The core offerings include emergency care, cancer treatment with advanced radiation therapy (Varian TrueBeam), maternity services (Birth Center), and comprehensive diagnostic imaging. Digital patient services include the My Health Portal for secure health record access and eSusanB telemedicine for virtual consultations. The hospital operates specialty clinics across cardiology, orthopedics, neurology, and other disciplines, supported by rehabilitation services and community health programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Department Round-the-clock emergency medical care services for patients with acute illness and injury, located at the main hospital campus in El Dorado, Kansas.
• Cancer Center Comprehensive cancer care including chemotherapy, radiation treatment, and Stereotactic Body Radiation Therapy using the Varian TrueBeam Linear Accelerator, for oncology patients in Butler County and surrounding areas.
• Birth Center Maternity and childbirth services including prenatal care, labor and delivery, postpartum care, and breastfeeding support; holds Blue Distinction Center+ designation for maternity care.
• Diagnostic Imaging/Radiology Medical imaging services including CT Scan, MRI, Mammography, Nuclear Med, Ultrasound, Bone Densitometry, and Stereotactic Breast Biopsy for diagnosis and screening.
• Cardiac Care/Cardiac Rehabilitation Cardiac care and rehabilitation services for heart attack and cardiovascular condition recovery, supported by national accreditation in heart attack care.
• Urgent Care Clinic Walk-in clinic for immediate care of minor emergencies, located at 2710 W. Central Ave. in El Dorado, Kansas.
• Immediate Care Clinic Immediate care services in Augusta, Kansas, with x-ray and lab capabilities, operating 8:00 a.m. - 8:00 p.m., seven days a week.
• Physical Rehabilitation Physical therapy, occupational therapy, and speech therapy services for recovery and rehabilitation, including sports rehabilitation.
• Surgery Surgical services including general surgery and orthopedic procedures.
• Laboratory Clinical laboratory testing and analysis services for patients and provider referrals.
• Intensive Care Unit Inpatient critical care unit services with expanded ICU coverage enabled through the FreeState Healthcare telemedicine partnership.
• Hospitalist Services Inpatient physician hospitalist coverage including pediatric hospitalist care and subspecialty access via telemedicine partnerships (Cardiology, Neurology, Infectious Disease, Psychiatry, Nephrology).
• Home Health Care Home health care services and home medical equipment delivered to patients in their residences within the service area.
• Specialty Clinics Network Network of specialty clinics including Cardiology, Dermatology, Dialysis, ENT, Nephrology, Neurology, OB/GYN, Oncology, Plastic Surgery, Pulmonology, Urology, and Wound Management, delivering outpatient specialty care.
• Occupational Medicine Occupational medicine services for employers including workplace injuries, pre-employment exams, drug testing, and workplace wellness programs.
• Ambulatory Services Ambulatory/outpatient services delivered through SBA's network of clinics, physician practices, and same-day service lines.
• My Health Portal Patient portal providing secure, anytime access to view basic lab test results, read visit summaries, view scheduled appointments, and review electronic health records, available to patients at no cost.
• eSusanB Telemedicine eVisits eVisit-based telemedicine service allowing patients to see a provider from smartphone, tablet, or computer seven days a week from 8 a.m. to 8 p.m.

Quantifiable outcome

• Highest Achievement 2016-2020 recognition from Kansas Healthcare Collaboration for patient safety goals
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• FreeState HealthcarecoreStrategic or Co-development Partner · 1 January 2023Partnership providing coverage of Emergency Department and inpatient care units using advanced practice providers on-site with virtual real-time collaboration of emergency medicine, internal medicine and pediatric physicians via telemedicine. Enables expanded inpatient services including pediatric care, expanded ICU care, and subspecialty services (Cardiology, Neurology, Infectious Disease, Psychiatry, Nephrology).
• Air Capital Emergency Services, LLCcoreStrategic or Co-development Partner · 1 January 2020Dr. Matthew Moll formed this physician group to provide local, stable emergency room care with consistent local physicians building rapport with community.
• Advanced Orthopaedic Associates (AOA)coreStrategic or Co-development Partner · 1 January 2018AOA opened a 1,400 square foot medical office in SBA Medical Clinic West with three exam rooms, on-site casting and bracing, and state-of-the-art imaging. AOA physicians host weekly clinic in El Dorado with 24/7 ER coverage.
• Kansas Joint and Spine SpecialistscoreStrategic or Co-development Partner · 1 January 2017Dr. Thomas Sanders serves as Medical Director for SBA's Orthopedics and Rehabilitation, holding Orthopedic Clinic in El Dorado consistently. Partnership extends expert bone, joint and muscle care to El Dorado community through four locations.
• Butler Community CollegecoreStrategic or Co-development PartnerMultiple partnership initiatives: eSusanB kiosk at Andover Campus for student health access; lab testing services; COVID-19 medical supply donations ($5,320+); collaboration on community health initiatives.
• YMCA of El DoradocoreStrategic or Co-development PartnerSBA Community Care Clinic opened in YMCA lobby providing health information and services; collaboration promoting community health and wellness; Connell family gift supported partnership for student health habits development.
• The Joint CommissioncoreOthersHospital accredited by The Joint Commission indicating compliance with highest standards in healthcare industry. Subject to regular surveys and reviews for quality and patient safety.
• Kansas Hospital AssociationminorStrategic or Co-development PartnerCollaboration on healthcare career resources, professional development, awards recognition (Health Care Worker of the Year), and advocacy for rural healthcare including Medicaid expansion.
• Project Search of Butler CountyminorStrategic or Co-development PartnerHost internship program for students with disabilities; hosted 38 of 44 interns over four years across departments including Environmental Services; received Spotlight Partner of Year award.
• Kansas Department of Commerce / Workforce Alliance of South Central KansasminorStrategic or Co-development PartnerRETAIN grant partnership ($1.8 million total; $1,067,133 SBAMH portion) to develop early intervention strategies for stay-at-work and return-to-work outcomes for injured workers.
• Cancer Center of KansascoreStrategic or Co-development PartnerSBA Cancer Center partnered with CCK for TAILORx national breast cancer trial; 14 SBA patients among 10,253 eligible women enrolled in groundbreaking research.
• FreeState HealthcarecoreStrategic or Co-development PartnerDemonstrating new healthcare delivery solutions allowing hospital to sustain critical services while expanding access to care through telemedicine-based medical staff.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• William Newton Hospital: Independent, non-profit community hospital in Winfield, KS (Cowley County) of similar size and service mix — comparable rural-Kansas acute-care delivery model with multiple specialty clinics and outpatient services.
• Pratt Regional Medical Center: Non-profit community hospital in Pratt, KS of comparable size offering acute care, specialty clinics, and outpatient services — closely aligned operating model in rural Kansas.
• Coffey Health System: Rural Kansas community health system in Burlington, KS — nearly identical operating profile to SBAMH (critical-access hospital, multi-specialty clinics, similar size). Leonard Hernandez was previously its CEO, making it the most directly comparable peer.
• Greenwood County Hospital: Critical-access hospital in Eureka, KS serving a similarly rural Kansas county — directly comparable in scale, geographic constraints, and reliance on multi-specialty outreach clinics.

Broad incumbents

• Wesley Medical Center: Major tertiary hospital in Wichita (HCA Healthcare) — broad incumbent offering specialty services that community hospitals like SBAMH cannot match in scale.
• Stormont Vail Health: Regional non-profit health system based in Topeka, KS — operates across multiple counties with comparable community-hospital services plus higher-acuity capabilities.
• University of Kansas Health System: Large academic health system serving Kansas and the region — provides tertiary/quaternary care that SBAMH patients are referred to for complex cases.
• Ascension Via Christi Hospital: Large multi-hospital Catholic health system anchored in Wichita — the dominant regional incumbent that pulls higher-acuity cases away from SBAMH's catchment area.

Regional players

• Hutchinson Regional Medical Center: Larger non-profit regional referral center in Hutchinson, KS — competes for specialty patients from surrounding rural counties including SBAMH's Butler County catchment.

Others

• HCA Healthcare: Parent of Wesley Medical Center — relevant as the broader national operator whose M&A and rural strategy shape competitive dynamics for community hospitals like SBAMH.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/@SBAHospital
• YouTubeyoutube.com/c/SusanBAllenMemorialHospitalElDorado
• Facebookfacebook.com/sbahospital
• LinkedInlinkedin.com/company/susan-b.-allen-memorial-hospital
• Instagraminstagram.com/susanballenmemorial

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Susan B Allen Memorial Hospital