Northwood Deaconess Health Center

What Northwood Deaconess Health Center does

Northwood Deaconess Health Center (NDHC) is an independent, non-profit critical access hospital founded in 1902 and headquartered at 4 North Park St., Northwood, North Dakota. It is the oldest continuously operating healthcare facility in North Dakota, governed by a 9-member community board and affiliated with member churches. The organization provides a full rural healthcare continuum on a single campus: a 25-bed critical access hospital with 24/7 emergency services and two ambulances, family medicine clinics in Northwood and Larimore (with the Binford clinic closed December 2025), a 16-bed long-term care unit, six Westview assisted living apartments, Dakota Apartments (independent subsidized housing), a CLIA-certified laboratory, full imaging including a newly installed CT scanner, physical/occupational/speech/pediatric therapy, Senior Life Solutions outpatient mental health, psychiatric telehealth, outpatient procedures (colonoscopy, vascular ablation, infusions, wound care), and a community fitness center. It also operates a medical monitoring service, Meals on Wheels, transportation assistance, and diabetic education. NDHC's technology stack is built on Epic Electronic Health Records, the MyChart patient portal, and a telehealth link to specialist providers at Altru Health System in Grand Forks.

NDHC's revenue model is a mix of fee-for-service hospital and clinic billing (Medicare, Medicaid, private insurance, self-pay), cost-based Critical Access Hospital Medicare reimbursement, Medicaid/private-pay long-term care at a flat daily rate, and several smaller subscription and per-unit recurring streams. Recurring/auxiliary revenue includes assisted living monthly rent ($995/month inclusive of utilities, medical monitoring, housekeeping), three-tier medical monitoring subscriptions ($30–$50/month), fitness memberships ($15–$40/month or annual equivalents), Meals on Wheels, transportation grants, and charitable contributions. One-time revenue items include $50 sports physicals and $25 foot care visits. Charity care is provided under a 200% federal poverty guideline threshold with charges reduced to CAH interim rates. Pricing is publicly disclosed across all consumer-facing services.

The customer base is horizontal across Northeast North Dakota, serving general public patients (primary care, emergency), seniors (long-term care, assisted living, mental health, medical monitoring), older adults with mental health needs (Senior Life Solutions), and youth/student athletes (sports physicals). Go-to-market is direct-to-consumer, driven by community presence, word-of-mouth, a Facebook presence, community wellness events (Kids' Fair, Scrubs Camp, HOSA), and referral coordination with Altru specialists via telehealth. NDHC's most significant recent strategic action is the opening in December 2025 of Phase 1 of a $39.6 million campus expansion — financed primarily by USDA Rural Development and the Bank of North Dakota — featuring a new emergency department, 25 licensed rooms, CT scanner, and long-term care wing, with Phase 2 (pharmacy, expanded rehab therapy) expected to complete by July 2026.

Name

Northwood Deaconess Health Center

Legal name

Northwood Deaconess Health Center

Website

https://ndhc.net

Company type

Private

Founded year

1902

Operating status

Operating

Headcount range

101–250 employees

Short description

Northwood Deaconess Health Center is a non-profit critical access hospital and rural healthcare system in Northwood, North Dakota, serving Northeast North Dakota with emergency, primary, long-term, assisted living, mental health, therapy, imaging, and lab services on a single campus.

Ownership category

akta.pro rank

Product category

Rural Healthcare Services

NAICS

Nursing and Residential Care Facilities (623), Ambulatory Health Care Services (621), Outpatient Care Centers (6214), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Skilled Nursing Care Facilities (8051), Services-Nursing & Personal Care Facilities (8050), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industries

Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB), Rural Health Clinics (RHCs) (HLAFAGAL), Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)

Keywords

• Critical access hospital
• Rural healthcare services
• Long-term care
• Emergency medical services
• Outpatient clinic services

Headquarters

HQ city

Northwood

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Hospital and Emergency Services: Critical access hospital providing 24/7 emergency care, inpatient observation, swing-bed care, and long-term care. Revenue generated through Medicare, Medicaid, private insurance, and self-pay for hospital stays, ER visits, and associated services (lab, imaging, pharmacy, therapy).
2. Outpatient Clinic Services: Primary care, preventive care, same-day appointments, Medicare wellness visits, and outpatient procedures (colonoscopy, vascular ablation, infusions, wound care). Revenue through insurance billing and patient payments.
3. Assisted Living (Westview Apartments): Monthly rental model at $995 including utilities, medical monitoring, and housekeeping. Additional services (nursing, personal cares, meals, transportation) billed separately.
4. Fitness Center Memberships: Monthly and annual membership fees ranging from $15–$40/month for various membership tiers. Revenue from individual, family, and special category memberships.
5. Medical Monitoring Services: Monthly monitoring fees ($30–$50/month) plus one-time setup fees for in-home medical alert and safety monitoring systems. Additional sensor leasing for fire, CO, security.
6. Sports Physicals and Procedural Services: One-time fee of $50 for sports physicals. Outpatient procedures (colonoscopy, vascular ablation, infusions, wound care) billed to insurance.
7. Long-Term Care: Residential long-term care for 16 residents in private rooms. Revenue through Medicaid, Medicare, private insurance, and private pay using a flat daily rate model under critical access hospital license.
8. Charity Care and Financial Assistance: Financial assistance and charity care programs for uninsured patients with incomes within 200% of federal poverty guidelines, reducing charges to Medicare-Critical Access Hospital interim rate levels.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Northwood Deaconess Health Center operates a 25-bed critical access hospital and two family medicine clinics delivering emergency, inpatient, outpatient, long-term care, assisted living, and rehabilitation services across Northeast North Dakota. The organization bundles primary care, specialty telehealth, senior living, mental health (Senior Life Solutions), imaging, laboratory, and community wellness programs on a single rural campus to eliminate travel for specialty care.

Product overview

Northwood Deaconess Health Center is a rural healthcare system offering a comprehensive range of medical services across multiple facilities. The organization operates as a 25-bed critical access hospital with 24x7 emergency services, two family medicine clinics (Northwood and Larimore), senior living facilities (including long-term care, assisted living, and independent Dakota Apartments), and extensive outpatient services. The core service portfolio includes therapy services (physical, occupational, speech, and pediatric therapy), radiology and imaging with new CT capabilities, CLIA-certified laboratory, mental health services through Senior Life Solutions and general psychiatric care, medical monitoring systems, and specialty services such as diabetic education, foot care, and transportation assistance. The center recently completed a major $39.6 million expansion adding new emergency facilities and patient rooms, with ongoing phase two construction for pharmacy and therapy spaces.

Differentiator

Problem solved

Functional benefit

Brands

• Senior Life Solutions: Outpatient mental health services designed to meet the unique needs of older adults experiencing depression, anxiety, or other mental challenges associated with aging.
• Westview Assisted Living Apartments
• Dakota Apartments

Products and services

• Critical Access Hospital 25-bed critical access hospital providing round-the-clock medical supervision for observation, stabilization, comfort care, swing bed recovery, and inpatient stays with on-site lab, imaging, pharmacy, and therapy services for patients in Northeast North Dakota.
• Emergency Services 24/7 emergency care with two fully-equipped emergency rooms, two ambulances, trauma stabilization, and response for heart attacks, strokes, broken bones, and traumatic injuries across the Northwood service area.
• Clinic Services Family medicine clinics in Northwood and Larimore offering same-day appointments, preventative care, acute illness treatment, Medicare wellness visits, lab draws, radiology, and physicals for patients across all age groups.
• Long-Term Care 16-bed skilled nursing unit providing social, physical, and spiritual care with private rooms, daily activities, chaplaincy services, and transportation to appointments for aging individuals who can no longer live independently.
• Westview Assisted Living Six assisted living apartments offering independent living with support services including utilities, medical monitoring, housekeeping, and access to NDHC healthcare amenities at $995/month base rent.
• Dakota Apartments Independent apartments with rent subsidies available through Grand Forks Housing Authority for low-income individuals, featuring full kitchens, complimentary laundry, and direct connection to the NDHC campus.
• Senior Life Solutions Outpatient mental health program for adults 65+ experiencing depression, anxiety, or other aging-related mental health challenges, offering assessment, individual and group therapy, and medication management. Over 90% of participants report significant improvement in symptoms.
• Mental Health Services Psychiatric care, medication management, and psychotherapy via telehealth at the Northwood clinic, treating anxiety, bipolar disorder, depression, OCD, PTSD, and substance use disorders.
• Radiology and Imaging Full-service imaging including X-ray, mammography, CT scan, MRI, ultrasound, and bone density scans, with DMS Imaging providing advanced services on campus.
• Laboratory Services CLIA-certified full-service laboratory providing hematology, chemistry, coagulation, immunology, urinalysis, molecular testing, and common blood tests including CMP, BMP, CBC, and COVID-19 PCR.
• Therapy Services Comprehensive rehabilitation therapy including physical therapy, occupational therapy, speech therapy, pediatric therapy, and lymphedema management for outpatients, long-term care residents, and home health patients.
• Medical Monitoring 24-hour in-home medical safety monitoring system with panic button, water-resistant device, battery backup, two-way voice communication, and optional Belle GPS mobile system for active individuals; available in three tiers ($30-$50/month) plus one-time setup fees.
• Outpatient Procedures Colonoscopy, vascular ablation for varicose veins, IV infusions/injections, and wound care services provided on an outpatient basis at the Northwood campus.
• Fitness Center 24/7 fitness facility with full equipment, Silver Sneakers and Silver and Fit programs, weight management, fitness consultations, and sports enhancement services. Membership tiers range from $15 to $40 per month.
• Meals on Wheels Meal delivery service Monday through Friday within Northwood community city limits, preparing meals for individuals needing nutrition support.
• Transportation Assistance Transportation support for patients age 65+ and those with financial need, including driver coordination and fuel stipends funded by a Blue Cross Blue Shield of North Dakota Caring Foundation grant.
• Diabetic Education Diabetes education program offering personalized resources for managing or preventing diabetes through lifestyle changes, provided by a dietician and diabetic nurse educator.
• Respite Care 24-hour/overnight care up to 14 days for youth and adults requiring medically-related care when regular home care is unavailable.
• Foot Care Clinics Nursing foot care services for individuals with mobility or dexterity limitations, including nail trimming and callus/corn care, provided on the 2nd and 4th Wednesdays at $25 per visit.
• Video Visits (Telehealth) Secure telehealth appointments via MyChart for patients unable to visit in person, including connections to specialists at Altru Health System in Grand Forks for specialty consultations.

Quantifiable outcome

• Over 90% of Senior Life Solutions participants report significant improvement in symptoms.
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Safe Kids Grand ForksminorOthersSafe Kids Grand Forks participated in NDHC's Kids' Fair by providing free car seat safety checks and leading a bike rodeo event for children.
• CVIC and ND ThrivesminorOthersCVIC and ND Thrives participated in NDHC's Kids' Fair with booths providing additional family resources and support information.
• UND Center for Rural HealthminorStrategic or Co-development PartnerUND Center for Rural Health supports the R-COOL-Health Scrubs Camp at NDHC, providing an opportunity for students to explore healthcare careers through hands-on activities in multiple health disciplines.
• Grand Forks Public HealthcoreStrategic or Co-development PartnerNDHC and Grand Forks Public Health conduct a triennial Community Health Needs Assessment survey of communities served by NDHC to inform the strategic plan and identify areas impacting community health and well-being.
• Altru Health SystemcoreTechnology or IntegrationNDHC is equipped to offer telehealth connectivity to specialist providers at Altru Health System in Grand Forks. This allows NDHC patients to receive specialty consultations without traveling to Grand Forks, using NDHC's facility as the point of care.
• Grand Forks Housing AuthorityminorOthersThe Grand Forks Housing Authority provides rent subsidies available to individuals who qualify as low-income for NDHC's Dakota Apartments, which are connected to the NDHC campus and offer independent living with access to NDHC services.
• Eide Bailly LLPminorOthersEide Bailly LLP, headquartered at 4310 17th Ave. S., Fargo ND 58108, conducts background checks and employment eligibility verification on NDHC job applicants as a third-party consumer reporting agency.

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• Altru Health System: Grand Forks, ND-based regional health system that is both NDHC's telehealth specialty partner and the closest large competitor. Operates a hospital and clinic network across Northeast North Dakota with substantially broader specialty depth, serving as the regional referral destination that NDHC's emergency and inpatient services deflect from.
• CHI St. Alexius Health: Catholic-affiliated health system operating hospitals across North Dakota, including in nearby communities. Comparable to NDHC in offering integrated rural healthcare services but operates within a larger multi-state Catholic health network, providing both partnership and competitive overlap in the regional market.
• Essentia Health: Integrated health system serving patients in Minnesota, Wisconsin, and North Dakota, with critical access hospitals across rural communities. Comparable to NDHC in operating a network of small rural hospitals and clinics with similar service lines (emergency, primary care, long-term care), but with significantly broader geographic reach and tertiary resources.
• Sanford Health: Large Upper Midwest regional health system headquartered in Sioux Falls, SD, with significant presence in Fargo, ND. Comparable to NDHC in offering integrated hospital, clinic, long-term care, and senior services, but at substantially greater scale and with a much wider specialty footprint, making it the metro alternative for NDHC patients willing to travel.

Regional players

• Avera Health: Large Catholic health system based in Sioux Falls, SD, operating critical access hospitals and clinics across the Upper Midwest including North Dakota. Comparable to NDHC in rural service model and integrated senior care offerings but anchored in South Dakota and serving as a regional referral alternative for rural ND patients.
• Trinity Health (Minot, ND): Regional health system in Minot, ND, operating a hospital and rural clinic network across north-central North Dakota. Comparable to NDHC in offering critical access hospital services to surrounding rural communities but based in a different region of the state, positioning it as a regional rather than direct competitor for NDHC's catchment.

Direct peers

• Unity Medical Center (Grafton, ND): Critical access hospital in Grafton, ND, within the same Northeast North Dakota region as NDHC. Provides directly comparable services (emergency, inpatient, clinic, long-term care, assisted living) to a similar rural population, making it the closest direct competitor for patients and labor in the catchment area.
• Cavalier County Memorial Hospital: Critical access hospital in Langdon, ND, serving rural Northeast North Dakota communities. Offers similar critical access hospital services, primary care clinics, and senior care to a comparable population base, positioning it as a direct rural peer for patient acquisition and shared labor market dynamics.
• Nelson County Health System: Critical access hospital and rural health system in McVille, ND, offering comparable hospital, clinic, and long-term care services in a similarly small Northeast North Dakota community. Provides a directly analogous operating model for a non-profit rural health system, making it a strong operational benchmark.
• Carrington Health Center: Critical access hospital in Carrington, ND, providing comparable emergency, inpatient, clinic, long-term care, and senior living services to a rural North Dakota community. Operates a similar integrated rural health model with comparable scale, service breadth, and demographic exposure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NDHC1
• LinkedInlinkedin.com/company/northwood-deaconess-health-ctr

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Northwood Deaconess Health Center