The Reassurance Network

What The Reassurance Network does

The Reassurance Network (TRN) is a UK-headquartered, privately held human rights and ESG consultancy founded in 2003 by Malcolm Guy, one of the original architects of the ethical trade movement at The Body Shop. The firm operates through an international network of more than 40 in-country experts across 25+ countries (UK, China, India, Turkey, South and Southeast Asia, MENA, and Europe) collectively speaking more than 20 languages, delivering world-class supply chain audits, ESG and modern slavery strategy, and bespoke training services to enterprise clients in fashion, retail, sport, food, electronics and pharmaceuticals (e.g., Primark, ASOS, John Lewis, Novartis, Lego, Stella McCartney, Morrisons). Its delivery model is organised around three integrated service lines — Strategy & Reporting (including specialist Chemicals Management and Animal Derived Materials advisory), Supply Chain Assessments & Remediation, and Training & Development — with the proprietary 12-month FORUM remediation programme and the Fast Forward (FF) audit programme as flagship methodologies.

The firm's underlying technology is principally its proprietary methodology rather than software: FORUM is a 3-step, 12-month supplier engagement programme that reframes industry Codes of Conduct to put human and business needs on equal footing, while Fast Forward combines forensic auditing with collaborative beyond-audit support. Auditors hold accreditations across SA8000, ISO 9001/14001/45001, GOTS, OCS, GRS, RCS, SMETA, BSCI, WRAP, ICS, SCAN, SLCP and ETI, and training is delivered interactively in local languages at site, regional and global levels.

TRN makes money through bespoke, quote-based professional services and managed-services engagements. Revenue streams include fee-based supply chain audits and assessments, multi-month FORUM remediation engagements, embedded responsible sourcing teams placed inside client supply chains, training and capacity-building programmes, and strategy/ESG reporting work. Pricing is not publicly disclosed and there is no rate card or tiered offering; client relationships are long-cycle and relationship-driven, with documented multi-year tenures (Primark since 2007) and a direct contact-form-based inbound channel supplemented by a 40+ in-country expert distribution network.

Name

The Reassurance Network

Legal name

The Reassurance Network

Website

https://re-assurance.co.uk

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

The Reassurance Network is a UK-based human rights and ESG consultancy, founded in 2003, that delivers supply chain audits, FORUM remediation programmes, ESG/strategy reporting and bespoke training to enterprise fashion, retail, sport, food, electronics and pharmaceutical clients through a 40+ in-country expert network spanning 25+ countries.

Ownership category

akta.pro rank

Product category

Ethical Trade and ESG Consulting

NAICS

Professional, Scientific, and Technical Services (54)

akta.pro primary industry

Trade Data Management & Automation Advisory (Master Data, ACE/ICS2, EDI) (TLACAGAJ)

Keywords

• Ethical trade consulting
• Supply chain auditing
• ESG strategy services
• Human rights due diligence
• Modern slavery compliance

Headquarters

HQ city

Crawley

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Supply chain audits and assessments: Fee-based world-class audits and assessments of factories, farms and distribution centres uncovering and remediating human rights and environmental issues.
2. Remediation programme fees (FORUM): Bespoke 12-month remediation engagements; engagement-based professional services revenue tied to multi-month transformation programmes.
3. Training and development services: Comprehensive programme of development and training plus bespoke training for in-house teams and suppliers, including Board/C-Suite briefings and capacity building.
4. Strategy and ESG consulting: Materiality assessments, legislation health checks, competitor benchmarking, ESG strategy/policy development, modern slavery and ESG report writing (including chemicals management and animal derived materials advisory).
5. Embedded responsible sourcing teams: Provision of dedicated in-country responsible sourcing teams to clients in their key manufacturing countries; ongoing managed service.

Pricing tiers

Go-to-market motion2 records

Core offering

The Reassurance Network (TRN) is a UK-based human rights and ESG consultancy delivering three integrated service lines: Strategy & Reporting (materiality assessments, ESG/modern slavery policy and report writing, chemicals management and animal derived materials advisory); Supply Chain Assessments & Remediation (factory, farm and distribution centre audits, the flagship FORUM 12-month remediation programme, and embedded responsible sourcing teams); and Training & Development (supplier training, modern slavery training, communications training and workplace equality training). All services are delivered by a global expert network of 40+ in-country specialists across more than 20 sourcing countries, primarily to retailers, fashion, sports, food, electronics and pharmaceutical brands.

Product overview

The Reassurance Network is a human rights and ESG consultancy offering three integrated core service lines: Strategy & Reporting, Supply Chain Assessments & Remediation, and Training & Development. Within Strategy & Reporting, specialist modules cover Chemicals Management and Animal Derived Materials Advisory. Supply Chain Assessments & Remediation centres on the flagship FORUM 3-step, 12-month remediation programme, supported by embedded Responsible Sourcing Teams. Training & Development is broken down into four sub-services: Supplier Training, Human Rights & Modern Slavery Training, Communications Training, and Workplace Equality Training. All offerings are delivered by the firm's Global Expert Network of over 40 in-country specialists across more than 20 countries, and tailored to retailers, fashion, sports, food, electronics and pharmaceutical brands.

Differentiator

Problem solved

Functional benefit

Brands

• FORUM: FORUM is TRN's exclusive, ground-breaking 3-step, 12-month supplier engagement and remediation programme that re-frames industry Codes of Conduct to put human and business needs on equal footing, engaging factory management and workers to facilitate self-driven improvements that build more resilient supply chains.

Products and services

• Strategy & Reporting Consultancy service covering materiality assessments, legislation health checks, competitor benchmarking, tailored human rights and ESG strategies, policies, modern slavery statements and ESG reports. Includes full-service report production with copy development and graphic design reflecting corporate branding. Targeted at enterprise retailers, fashion, sports, food, electronics and pharmaceutical brands.
• Supply Chain Assessments & Remediation On-the-ground supply chain assessment and remediation service delivered by 40+ in-country experts across key sourcing regions, providing world-class audits and assessments of factories, farms and distribution centres that uncover and remediate human rights and environmental issues. Targeted at enterprise brands operating global supply chains.
• FORUM Remediation Programme Flagship 3-step, 12-month supplier engagement and remediation programme that re-frames industry Codes of Conduct to put human and business needs on equal footing. Uses inclusive communication techniques with factory management and workers to facilitate self-driven improvements, conducting root-cause assessments, equipping factories with tools/framework/expertise, and delivering actionable recommendations to strengthen client human rights due diligence. Targeted at enterprise brands seeking deeper supplier remediation.
• Training & Development Comprehensive training and development programme plus bespoke in-house and supplier training, delivered by experienced trainers who design and deliver interactive global, regional and site-level workshops and capacity building sessions in local languages. Covers labour standards, modern slavery, communications, and workplace equality. Includes Board and C-Suite briefings. Targeted at enterprise brand teams and their suppliers.
• Embedded Responsible Sourcing Teams Provision of dedicated responsible sourcing teams based directly in clients' key manufacturing countries. Teams audit, remediate and build relationships with suppliers to improve their social and environmental performance, functioning as an extension of the client's own team. Delivered as an ongoing managed service.

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Verité: Independent labour rights research and consulting organisation delivering supply chain assessments, remediation and training. Comparable to TRN in mission, methodology and global in-country expert model.
• SGS: Global testing, inspection and certification giant with a substantial social compliance and supply chain auditing practice. Directly competes with TRN on factory audits, SA8000-style programmes, and buyer code-of-conduct assessments for enterprise brands.
• LRQA: Assurance specialist (formerly Lloyd's Register) providing ethical trade audits, supply chain assurance and ESG advisory. Direct competitor on enterprise supplier audits and human rights due diligence work.
• Corporate Citizenship (a SLR Consulting company): Specialist sustainability and ESG consultancy advising global brands on strategy, reporting and supply chain human rights. Overlaps directly with TRN's Strategy & Reporting and human rights due diligence offerings.
• Bureau Veritas: Major TIC firm offering social audits, supply chain assessments and ESG advisory. Competes with TRN on multi-country supplier auditing and remediation for large enterprise and retailer clients.
• Intertek: Global testing and assurance provider with an ethical sourcing and supply chain assurance service line. Overlaps with TRN on factory audits, social compliance programmes and ESG-related advisory for retail and apparel brands.
• Impactt: Boutique human rights and labour rights consultancy delivering supply chain assessments, remediation and worker voice programmes. Closely comparable to TRN in scale, methodology and enterprise-brand client base.
• Carnstone: Boutique independent consultancy focused on sustainability and responsible business advisory for major corporates. Comparable to TRN on ESG strategy, modern slavery statements, and supply chain human rights work for enterprise clients.
• TÜV SÜD: International certification body running social compliance audits, SA8000 and amfori BSCI-style programmes. Competes head-to-head with TRN on buyer-driven supplier audits and remediation support.

Broad incumbents

• Sedex: Operator of a widely-used supplier ethical data exchange and SMETA audit methodology. Not a direct audit competitor but an incumbent ecosystem player whose platform and methodology shape the demand TRN's Fast Forward audit programme addresses.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/reassurancentwk
• LinkedInlinkedin.com/company/the-reassurance-network-limited

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Reassurance Network