Healthy Hearing
Healthy Hearing is a UK-based, independent hearing aid retailer and audiology service provider operating six centres across England plus free home visits. It dispenses multi-brand prescription hearing aids alongside wax removal, lifestyle hearing assessments, and lifetime aftercare for adults with hearing loss.
- Company typePrivate
- Founded2001
- HeadquartersLoughborough, United Kingdom
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Healthy Hearing does
Healthy Hearing is a privately held, family-run independent hearing healthcare retailer and clinical service provider operating in England under the legal entity Hear Clear Hearing Care Ltd (registered in England and Wales, company number 10981207). Founded in 2001 by Mike Stanley, who remains hands-on as a practising audiologist, the company serves adults with hearing loss, existing hearing aid users, caregivers, and homebound individuals through six physical hearing centres in Ferndown, Christchurch, Stamford, Oakham, Melton Mowbray, and Loughborough, supplemented by a portable-equipment home-visit service that has been free of charge since inception.
Its core offering is independent multi-brand dispensing of prescription hearing aids drawn from ten manufacturers (Oticon, Phonak, ReSound GN, Signia, Starkey, Unitron, Vista, Widex, Audio Service, Bernafon), with current featured SKUs including Phonak Audeo Infinio i90, Phonak Audeo Sphere i90, Phonak Audeo Slim, Signia Styletto 3IX, and Widex Allure 110 RIC. Adjacent clinical services include the proprietary Lifestyle Hearing Assessment (a needs-mapping evaluation that pairs hearing profile to lifestyle), ear wax removal by micro-suction and water irrigation at £60 per session, hearing protection products, and an ongoing lifetime aftercare program built around free 6-month check-ups and unlimited adjustment appointments. PCI DSS compliance covers payment handling.
Revenue mechanics are largely transactional retail with a high-touch service wrapper: hearing aids priced £600 to £3,500 per unit, recurring wax-removal volume at £60 per visit, and ancillary accessory sales (e.g. Cl-ear olive oil spray at £5.99). Distribution is omnichannel via physical retail, free home visits, online appointment booking, and a content/SEO-led website. The 2025 leadership transition installed Tim Clark, formerly Managing Director of Starkey Hearing Laboratories and a long-tenured Sonova/Phonak executive, as CEO with a stated mandate to scale the business through acquisition and organic growth.
Healthy Hearing firmographics
Firmographics- Name
- Healthy Hearing
- Legal name
- Hear Clear Hearing Care Ltd
- Website
- https://healthyhearing.co.uk
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Healthy Hearing is a UK-based, independent hearing aid retailer and audiology service provider operating six centres across England plus free home visits. It dispenses multi-brand prescription hearing aids alongside wax removal, lifestyle hearing assessments, and lifetime aftercare for adults with hearing loss.
- Ownership category
- akta.pro rank
Healthy Hearing industry classification
Industry- Product category
- Audiology Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)
- SIC
- Surgical & Medical Instruments & Apparatus (3841)
- akta.pro primary industry
- Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI)
- akta.pro secondary industries
- Hearing Enhancement / Assistive Listening Audio Devices (CRACANAL), Audio Accessories (Ear Tips, Cables, Stands, Cases, Transmitters) (CRACANAM)
Keywords
Where Healthy Hearing is headquartered
LocationHeadquarters
- HQ city
- Loughborough
- HQ country
- United Kingdom
- HQ region
- Europe
Offices7 records
Markets served
Healthy Hearing business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Hearing Aid Sales: Sale of hearing aids from various manufacturers including Oticon, Phonak, ReSound GN, Signia, Starkey, Unitron, Vista, Widex, Audio Service, and Bernafon. Hearing aids range from basic models to advanced technology with features such as noise reduction and Bluetooth.
- Wax Removal Service: Ear wax removal service using micro-suction and water irrigation techniques. Online booking requires full payment of £60, with full refund if no wax removal is performed.
- Hearing Tests and Assessments: Free Lifestyle Hearing Assessments for new customers; screening every 6 months for existing clients. Hearing tests are complementary as part of the aftercare service.
- Hearing Aid Accessories: Sale of hearing aid accessories such as Cl-ear olive oil spray for wax removal at £5.99.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Basic hearing aids starting price |
| Unit Pricing | Pay-as-you-go | Advanced hearing aids with premium features |
| Unit Pricing | Pay-as-you-go | Ear wax removal treatment |
| Unit Pricing | Pay-as-you-go | Ear care products |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Healthy Hearing product offering
Product offeringCore offering
Healthy Hearing is an independent hearing aid retailer and audiology service provider operating 6 hearing centres across the UK. It sells prescription hearing aids from a curated portfolio of manufacturers (Phonak, Oticon, Widex, Signia, Starkey, Unitron, ReSound, Bernafon, Audio Service, Vista) and delivers complementary services including the proprietary Lifestyle Hearing Assessment, micro-suction and water irrigation ear wax removal, free 6-monthly check-ups, lifetime aftercare, and free home visit audiology services for mobility-limited customers.
Product overview
Healthy Hearing is an independent hearing aid retailer operating five UK centres (Ferndown, Christchurch, Stamford, Oakham, Melton Mowbray, and Loughborough) plus home visit services. The company offers a curated portfolio of hearing aids from multiple premium manufacturers (Phonak, Oticon, Widex, Signia, Starkey, Unitron, ReSound, Bernafon, Audio Service, Vista) and provides comprehensive audiology services including Lifestyle Hearing Assessments, ear wax removal, and free home visits. Featured products include Phonak Audeo Infinio i90, Phonak Audeo Infinio Sphere i90, Signia Styletto 3IX, and Widex Allure 110 RIC. The company differentiates through its independent status (unbiased brand recommendation), extensive aftercare program with 6-month check-ups, and free home visit services.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 28-day money-back guarantee ensures customer satisfaction
- +3 more outcomes
Companies that use Healthy Hearing
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles1 record
Healthy Hearing technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Healthy Hearing partnerships and signals
Strategic signalScale indicators3 records
Recent moves7 records
Expansion highlights5 records
Healthy Hearing competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Healthy Hearing social profiles
Digital presenceHealthy Hearing compliance and trust
Trust signalCompliance1 record
Healthy Hearing financial estimates
Financial estimateRevenue estimate
Valuation estimate
Healthy Hearing leadership team
Management profileNumber of profiles
Profiles2 records
Healthy Hearing funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Healthy Hearing M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Healthy Hearing
What does Healthy Hearing do?
Healthy Hearing is an independent hearing aid retailer and audiology service provider operating 6 hearing centres across the UK. It sells prescription hearing aids from a curated portfolio of manufacturers (Phonak, Oticon, Widex, Signia, Starkey, Unitron, ReSound, Bernafon, Audio Service, Vista) and delivers complementary services including the proprietary Lifestyle Hearing Assessment, micro-suction and water irrigation ear wax removal, free 6-monthly check-ups, lifetime aftercare, and free home visit audiology services for mobility-limited customers.
Is Healthy Hearing a public or private company?
Healthy Hearing is a private company. It is classified as family owned and is currently operating.
When was Healthy Hearing founded?
Healthy Hearing was founded in 2001. It employs 11 to 50 people.
Where is Healthy Hearing based?
Healthy Hearing is headquartered in Loughborough, United Kingdom, in the Europe region.
How does Healthy Hearing make money?
Four revenue lines are on record. Hearing Aid Sales are the primary driver. The others are wax Removal Service, hearing Tests and Assessments and hearing Aid Accessories.
Does Healthy Hearing have an API?
No public API is recorded for Healthy Hearing.
What industry is Healthy Hearing in?
Healthy Hearing's product category is Audiology Services. Its primary akta.pro industry code is HLAKAMAI, Audiology & Hearing Services (ENT-Affiliated), with a secondary code of CRACANAL, Hearing Enhancement / Assistive Listening Audio Devices. Its NAICS code is 621340 and its SIC code is 3841.